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what is the hurry to resign a contract?

trucksmoveamerica

Feb 13, 2005, 7:51 AM
Why is it, when a person's contract expires the first thing they want to do is run out and get a new phone? I was at a verizon store yesterday, and as I was waiting for my stuff, the person next to me came in and said my contract ended, I need to sign up again and get new phones.

Is that the way most people are. Do people realize that you do not have to resign a contract again just because it is expired. Why resign a contract when the phone you are using works fine. Wait till your phone does not work anymore to resign a contract, there is nothing saying you have to resign one. I don't think I will be resigning a contract for a long time yet, because as far as I am concerned, verizon does not offer a decent phone, unless you want a c...
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howardk111

Feb 13, 2005, 11:10 AM
Speaking for me only, here are the reasons to rush out and resign a contract, as I see them:

1. With the NE2 offer, the cost of a new phone (usually zero or something close to it, unless a high end phone is desired) is less than the cost of a new battery for the old phone.

2. A new phone comes with a new warranty, whereas the old phone's warranty is expired.

These reasons need to be weighed against whether you like any of the new phones as well as you like your old phone. The answer isn't always so clear.
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cwcanty

Feb 13, 2005, 3:25 PM
howardk111 said:
Speaking for me only, here are the reasons to rush out and resign a contract, as I see them:

1. With the NE2 offer, the cost of a new phone (usually zero or something close to it, unless a high end phone is desired) is less than the cost of a new battery for the old phone.

2. A new phone comes with a new warranty, whereas the old phone's warranty is expired.

These reasons need to be weighed against whether you like any of the new phones as well as you like your old phone. The answer isn't always so clear.


I'm glad someone finally posted about this...my girlfriends mom just went out and signed a new contract two weeks early because she thought her cell service would STOP w/o a cont...
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Aleq

Feb 13, 2005, 3:29 PM
The belief that the service stops dead at the year mark is incredibly common, unfortunately. We deal with it all the time, including the escalated calls from people who EXPECTED it to end, kept using the phone anyway past the year date, and then think they should be credited for the usage after they cancel, because we were SUPPOSED to cancel at the anniversary mark. Crack, it's not just for breakfast anymore! 🙄
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mycool

Feb 13, 2005, 3:31 PM
Some peole want to get a newer phone regardless of how well their old phone is.

Some people want to take advantage of the newer rate plans or add a line and move to a FSP, which would renew them anyways.

Mainly, a lot of those people who run off when they are NE2 eligible do so because they have been waiting to get their hands on something new.
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sammy2

Feb 13, 2005, 5:32 PM
I have wondered for a long time why many folks are simply ignorant of how businesses operate (in all industries)and the nature of contracts. I wonder if their parents ever did anything other than cloth and feed them.

My son (20 months old) will learn how businesses operate and be an educated consumer.
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guitarman21

Feb 16, 2005, 11:50 PM
If you are on a family share plan and sign a new contract, are all the people on the plan eligible for a new phone?
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schnozejt

Feb 17, 2005, 6:55 AM
Unfortunately no. The upgrade date is reflective upon when a phone was last purchased on that line at a discounted price and how much of discount was given (i.e., 1 or 2 yr contract).
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trucksmoveamerica

Feb 17, 2005, 9:19 AM
well, if I understand it right, if you signed up for a family share plan from the get go with 2 lines, at the end of the contract both lines would be eligible for a phone upgrade. But if you signed a 2 year contract, and 10 months into the contract you added a 3rd line, that 3rd line would not be eligible at the end of your initial contract, in fact the 3rd phone would be under a separate contract. At which I would just do a year contract on the 3rd phone to tie it up with the original contract earlier. Am I correct on this? It does get kind of confusing.

And back to my original post, just because your contract ends, does not mean you have to resign a contract, if your phones are working, you might as well keep using them till they st...
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Celling_it

Feb 17, 2005, 11:21 AM
The reason people rush in to sign a new contract is because they want a new phone regardless of whether the one they have now works or not. It has been two years with the same phone and for a nominal charge and a new contract you can get a newer, cooler model. People do not change phones because they need to, they change phones because they want to. At least that is the majority of my customers who upgrade thier phones.
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trucksmoveamerica

Feb 17, 2005, 12:54 PM
well, if you have to have the NEW phone all the time, good for them. But that still doesn't explain the people I watched the other day come into the store and say that their contract is expiring, they need to renew it, not one time did I hear the employee ask or tell them that they did not need to renew unless they wanted a new phone, or a new plan, that if their phone is still working they can still stay where they are at and go month by month.. These are older people in their 50's and 60's, which you know they don't understand the way things work, they are thinking their contract is over, so is the service, but, I know the salesperson is being paid on commission and he/she is looking at the pay check figure and they have someone willing ...
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ralph_on_me

Feb 17, 2005, 1:01 PM
I agree with you trucks, but I'd say the ages are 70-80. My parents are in their 50s and 60s (one in each bracket), and they're aware they don't need a contract. They may be ahead of the curve, however.

Most elderly people only want a phone for emergencies, and I only sell those people pre-paid service. I'd have to get into self mutilation if I made my money by taking money from the elderly... probably a sign I shouldn't work for medicare.
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bigdaddyjay

Feb 18, 2005, 8:03 PM
I am using a Motorola 730 that was a replacement for a bad 720 so I'm using nothing new. What I hate is when I change my rate plan the company keeps extending my contract. I plan to stay with Verizon and have three cells and two EV DO cards between the wife and I and it seems like I'll get social security before I ever see my contract end. When are companies going to stop forcing a contract because I want a better so called promotional plan?? If I ever get pissed I'll just pay the 175 and leave but the sad thing is all companies are doing it.
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