Help on activation a Verizon phone on my Alletel account?!
I just got a Verizon phone and wanted to activate it on the Alltel network.
However, when I go online to change the ESN/MEID number over, it says this:
Unfortunately, there's an error with your request. The ESN/MEID is associated with another wireless carrier, a wireless Internet card, an analog phone, or a non-e911 compliant phone. For assistance, please call Customer Service.
I called to get the ESN changed over, and the lady asked me to do *228 to activate, which I knew wouldn't work from a Verizon phone...
((I already programed the phone with my number ssid and everything.))
Any advice as to what I can do? Anyone I can talk to to get the phone changed over?
However, when I go online to change the ESN/MEID number over, it says this:
Unfortunately, there's an error with your request. The ESN/MEID is associated with another wireless carrier, a wireless Internet card, an analog phone, or a non-e911 compliant phone. For assistance, please call Customer Service.
I called to get the ESN changed over, and the lady asked me to do *228 to activate, which I knew wouldn't work from a Verizon phone...
((I already programed the phone with my number ssid and everything.))
Any advice as to what I can do? Anyone I can talk to to get the phone changed over?
...
I apologize for all the spelling errors. Wow that was terrible.
I tried to change my ESN online with Alltel's website which gave me the notification, and then I called and she couldn't do it because I was trying to use a VZW phone.
I tried to change my ESN online with Alltel's website which gave me the notification, and then I called and she couldn't do it because I was trying to use a VZW phone.
...
A lot of this has to do with the ESN simply being on file with the appropriate carrier. For the longest time, activating an Alltel phone was up to chance with Verizon Wireless, but it seems to be far more likely to work, what with the Alltel acquisition and all.
In your case, I really wouldn't hold my breath. If they're having trouble activating the ESN, then it's probably because it's not on file on their end. They might be able to have their tech support team file a trouble ticket to have it added into the system, as that's possible with Verizon Wireless. Do keep in mind that this approach would likely take a week or more.
And *228 wouldn't work due to the software in the phones no accepting programming from non-VZW sources. I'd thin...
(continues)
In your case, I really wouldn't hold my breath. If they're having trouble activating the ESN, then it's probably because it's not on file on their end. They might be able to have their tech support team file a trouble ticket to have it added into the system, as that's possible with Verizon Wireless. Do keep in mind that this approach would likely take a week or more.
And *228 wouldn't work due to the software in the phones no accepting programming from non-VZW sources. I'd thin...
(continues)
...
