If it is anything like a contract phone, they send it to you, then you call in the esn number on the back to customer service on a land line, they will walk you thru the process and have you dial *228, push 2, and your done, phone is programmed.

If you live anywhere close to a verizon dealer, corporate or dealer, just go there, get the same deal there as online and they will have it up and going for you when you leave, there isnt an advantage to going thru online is there?