Number 1 in Customer Service!
We tied with T-Mobile and Alltel (duh, we bought them and put them threw training).
08/13/2009
BASKING RIDGE, NJ — J.D. Power and Associates ranked Verizon Wireless at the top of its 2009 Wireless Customer Care Performance Study(SM) – Volume 2, issued today. The study, which was conducted in the first half of the year, also named Alltel in a three-way tie with Verizon Wireless and another carrier. In January, Verizon Wireless completed its acquisition of Alltel, expanding the nation’s most reliable wireless network and bringing together two award-winning companies.
“Verizon Wireless has been consistently recognized as a leader in wireless customer service, and we work hard to gain that distinction every day,ââ...
(continues)
08/13/2009
BASKING RIDGE, NJ — J.D. Power and Associates ranked Verizon Wireless at the top of its 2009 Wireless Customer Care Performance Study(SM) – Volume 2, issued today. The study, which was conducted in the first half of the year, also named Alltel in a three-way tie with Verizon Wireless and another carrier. In January, Verizon Wireless completed its acquisition of Alltel, expanding the nation’s most reliable wireless network and bringing together two award-winning companies.
“Verizon Wireless has been consistently recognized as a leader in wireless customer service, and we work hard to gain that distinction every day,ââ...
(continues)
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Is there a link to this new survey that has data on network coverage, reliability, dropped calls, etc. Thanks.
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They haven't done the 2nd part of that yet. Only the Customer Service Ratings.
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I love my Verizon. I think that it is sad that average consumer isn't aware of all the social responsible stuff VW does. Example: hope line, and donations from employees for school stuff for kids, food drives and a crapload more that is never advertised or aknowleged by the media. Not to mention saturation of cows with hurricane Katrina. The big Cali fires (their towers AS WELL as competitors). I hear people rapping that Verizon is so huge, and doesn't care about consumer. I don't agree. Yea their in it to make money but it would be suicide if a company doesn't grow. I have worked for some of the other carriers and all I gotta say "I love my Verizon" this is my opinion.
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You guys are the last giant former baby bell left. Old ma is wreaking havoc on people like me...but someday soon I will be free from that old battle ax and I can run to the former baby bell known to the world as VERIZON!!!!
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