quick question
I was wondering if any corporate rep could give me a straight answer. I have a friend who upgraded to a tour on oct. 30 and then did an assumption of liability on the 18th of november. He got a job with verizon this month and wants to cancel his line to get on the employee plan.
He is fine with paying the etf, but when he called in he discovered the aol pushed his early term to 350.
He is ok with the 175, but he just bought a droid for the employee plan, so the 375 is a bit steep, especially since he signed for the 175.
Can anyone clarify this policy for me?
He is fine with paying the etf, but when he called in he discovered the aol pushed his early term to 350.
He is ok with the 175, but he just bought a droid for the employee plan, so the 375 is a bit steep, especially since he signed for the 175.
Can anyone clarify this policy for me?
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If I remember correctly, I think that your friend can be transfered to a employee plan after 11 months on the contract have been fullfiled. Maybe its worth it to wait? I could be wrong and I am sure someone will correct me if I am.
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Did the AOL change his contract at all?
In some areas/states, the contract isn't effected by an AOL, though I wouldn't be surprised if the ETF changed due to system quirks. If the contract term didn't change, I'd say he has a good case for not paying the $350 ETF rate.
In some areas/states, the contract isn't effected by an AOL, though I wouldn't be surprised if the ETF changed due to system quirks. If the contract term didn't change, I'd say he has a good case for not paying the $350 ETF rate.
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Here what it does is it creates a one year contract (so he went from a 2 year contract to a one year) and apparently this is what caused the new early term, since it happened after the etf change?
He finally got someone in customer support to supposedly notate the account that he should only have to pay the 175, and that it would have to be Manually prorated(since they said they couldn't change the ETF amount in the system)
He finally got someone in customer support to supposedly notate the account that he should only have to pay the 175, and that it would have to be Manually prorated(since they said they couldn't change the ETF amount in the system)
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