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SMB Specialist

telestew

Mar 15, 2010, 2:10 PM
What exactly is a Small Business Specialist?

...what kind of "specialized" training do they receive?
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justmarried

Mar 15, 2010, 10:11 PM
A small business specialist is a vzw sales representative trained on all verizon's small business plans and promotions. Promotions for small businesses is a little different than the consumer prices and plans.
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telestew

Mar 16, 2010, 9:28 AM
got you, do they typically see more sales?
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Azeron

Mar 16, 2010, 6:07 AM
In the store where I worked everyone was a specialist. They had to be. No way could they make quotas waiting for the customers to walk in the door.
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telestew

Mar 16, 2010, 9:26 AM
I got you. So if everyone in the store is a specialist. What kind of training do you have to go through to be one?

Is it like a 3 day course to become a "specialist" that everyone takes to become a normal rep?

(I am curious because I was thinking about taking a position and this is kind of how they sell it)
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antennaman

Mar 16, 2010, 9:43 AM
A 3 day course is a bit lengthy for my tastes.
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justmarried

Mar 17, 2010, 9:50 PM
Depending on the region. There are a lot of online trainings and tests to take, and one full day of classroom work. Most sales reps will have to eventually take this course. You will not see more sales because of but if you are the only one in your store it may be passed to you.
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Sir Cellular

Mar 16, 2010, 12:00 PM
I'm interested in the position. Do I have to apply for it or am I supposed to be recommended? How do they score the qualifications?

Thanks in advance!
...

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