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SMB Specialist
What exactly is a Small Business Specialist?
...what kind of "specialized" training do they receive?
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A small business specialist is a vzw sales representative trained on all verizon's small business plans and promotions. Promotions for small businesses is a little different than the consumer prices and plans.
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got you, do they typically see more sales?
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In the store where I worked everyone was a specialist. They had to be. No way could they make quotas waiting for the customers to walk in the door.
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I got you. So if everyone in the store is a specialist. What kind of training do you have to go through to be one?
Is it like a 3 day course to become a "specialist" that everyone takes to become a normal rep?
(I am curious because I was thinking about taking a position and this is kind of how they sell it)
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A 3 day course is a bit lengthy for my tastes.
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Depending on the region. There are a lot of online trainings and tests to take, and one full day of classroom work. Most sales reps will have to eventually take this course. You will not see more sales because of but if you are the only one in your store it may be passed to you.
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I'm interested in the position. Do I have to apply for it or am I supposed to be recommended? How do they score the qualifications?
Thanks in advance!
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