Upgrade fee
I know that if you upgrade your phone at our local premium retailer, they'll charge you an extra $15. Is it true that if you buy your phone online or in a corp store that they'll charge you $20?
...
It depends on the market. The corp stores around here do. I don't think online does.
...
Dont assume that the authorized retailers charge an extra anything. We dont even charge anything extra when doing annual upgrades.
...
I wasn't talking about authorized retailers. He asked a question about corporate stores, I responded.
...
Corporate stores in the western US only charge that when it's an approved early upgrade. Your 20-month upgrade doesn't have a fee - we got rid of that a couple years ago.
Every area is a little different, I guess.
Every area is a little different, I guess.
...
