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Bad phone selection........

wfine81

Apr 13, 2005, 7:18 PM
I realize we (Verizon) does not have the best phone selection, buy hey, it could be worse, look at Nextel!
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shscaptain1234

Apr 13, 2005, 8:20 PM
Haha....their phones are UUUUUGGGLLLY!!! I would never buy one of those retro things. lol. Cell One has a horrible selection...way worse than us.
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nextel18

Apr 13, 2005, 10:53 PM
yea, verizon and nextel dont have the best phone selections, but they offer something differnt the what the others offer. such as a great network, products and solutions. hey, nextel is getting better with the i860, bb7520 and new ones that are coming out.
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cwcanty

Apr 14, 2005, 9:59 AM
nextel18 said:
yea, verizon and nextel dont have the best phone selections, but they offer something differnt the what the others offer. such as a great network, products and solutions. hey, nextel is getting better with the i860, bb7520 and new ones that are coming out.


Great network? Please, nextel has one of the worst networks in the country! and yes their phones are a little bit behind everyone else.
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nextel18

Apr 14, 2005, 10:02 AM
worst network in the country? you sure about that? i look at complaints, i look at churn, i look at arpu, i look at lifetime revenue per user, excellent qt growth with their core as well as with boost mobile, and other metrics. guess what? they are number 1 or number 2 in each of those categories. shows how bad there network is huh?
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Buckock

Apr 14, 2005, 10:07 AM
lol....sure, if you like taking turns talking. Nextel = a CB or steroids. There coverage DOES suck. Its just shy of 2 cans attached with string!
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nextel18

Apr 14, 2005, 10:09 AM
again. look at their metrics. why would their metrics be at the top of the industry and their network "sucks" according to you? doesnt make sense.
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Buckock

Apr 14, 2005, 10:22 AM
lol..you cant say there coverage sucks when you compare it to the big boys. Cingular, Verizon, Tmobile BLOWS away Nextels coverage by a long shot. The phone's suck. I thought the walkie talkie feature was sweet, until I was told its a glorified CB radio. Nextel does have its strong points, but as a whole, they cant directly compete. Yes Cingular has more complaints, but also have 3 times more customers (if not more)
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nextel18

Apr 14, 2005, 10:26 AM
they got most of those clients from the purchase, so it wasnt done by organic growth.

by the way nextel can compete against the big boys becuase again compare churn, lifetime revenue per user, arpu, and other metrics and compare it to the big boys. they are doing quite well. and with the merger they will be even stronger.
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Buckock

Apr 14, 2005, 10:44 AM
Come on now. Cigular had MORE new customers than even Verizon did.....thats a feat NO other wireless company has ever done. We are talking compltely new customers to Cingular coming from either another carrier, or never had service before.

Thats insane! Even verizon had to merege 6 diff smaller providers to make Verizon. Cingular was the ONLY provider to actually operate in the black! Lets get real, wireless providers are a FOR-PROFIT. So right there I just shot holes in your "theories".
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nextel18

Apr 14, 2005, 10:46 AM
"Cigular had MORE new customers than even Verizon did...."

you sure about this? cingular had 25 million and verizon had 40 million. how is that more?

" So right there I just shot holes in your "theories"."

your theory by saying that nextel has a bad network is false also.
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Buckock

Apr 14, 2005, 11:08 AM
WTf have you been? Cingular has over 50 Million customers! and yes, we had MORE new customers that Verizon did.
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nextel18

Apr 14, 2005, 11:13 AM
cingular has over 50 million BECUASE OF THE ATT WIRELESS MERGER. THEY WOULD NOT HAVE MORE SUBSCRIBERS THEN VERIZON ON THEIR OWN. (cingular as a seperate entity and if they didnt buy att wireless)

you had? no you didnt

back then verizon had about 40 maybe 35 cingular had about 25.

is 35 or 40 more then 25? i think so. if you dont think so lets get into business.
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Buckock

Apr 14, 2005, 11:36 AM
lol..if we are playing this game, verizon had to merge SIX smaller companies to make 1. bring it! Besides that, who cares about the past, im talking about NOW. fact is Cingular, had MORE net add-ons that Verizon did.

Maybe when Nextel has 50 million customers (im not holding my breath) there complaints will rise as well. Coming from ATTWS, I know id say a majority of those compliants were from ex-attws customers. They were used to getting EVERYTHING. Hence why they are out of business...they gave away the farm. ATTWS would give credits for ignorant cust.

Cingular, at point of sale, gives you a Summary of ALL charges associated, then the cust MUST sign that copy. there is no longer mi-sinformation, they know exactly what they are getti...
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nextel18

Apr 14, 2005, 11:41 AM
"Besides that, who cares about the past, im talking about NOW. fact is Cingular, had MORE net add-ons that Verizon did. "

well of course, but verizon didnt spend 41 billion dollars to get only 21 million subscribers. (like cingular did) verizon can spend 5 billion for 8 years and get an approx 6 million per year for 8 years which is 41 billion dollars spent and add approx 48 million subscribers. so spend 41 billion on 21 mill subscribers or 41 billion for 48 million subscribers. i wonder which would be better.


"Maybe when Nextel has 50 million customers (im not holding my breath) there complaints will rise as well."

i doubt it. they actually have a good customer care and billing. by the way nextel/sprint has 42.9 million so prett...
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Buckock

Apr 14, 2005, 12:40 PM
True, but Cingular didnt have this in place before the merger......lol..they knew what ATTWS customers were like. Regaurdless.....this is just a rinse and repeat discussion. Cingular has more new customrs than ANY provider in the 4th quarter. They also were the ONLY company to turn a true profit last year BEFORE the merger. Not sure about the most recent stats.
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nextel18

Apr 14, 2005, 12:44 PM
"
True, but Cingular didnt have this in place before the merger......lol..they knew what ATTWS customers were like. Regaurdless.....this is just a rinse and repeat discussion.
"

let me just add to that that they had problems as seperate entities too.

"Cingular has more new customrs than ANY provider in the 4th quarter"

what do you mean by that? like total subscribers or total 4th quarter net adds?

"They also were the ONLY company to turn a true profit last year BEFORE the merger. "

only company thats profitable?

nextel and verizon wireless are.
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Buckock

Apr 14, 2005, 3:07 PM
lol...no they werent, and yes, net add-ons. and again, yes, both companies had there own problems
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nextel18

Apr 14, 2005, 3:11 PM
yea verizon and nextel are profitable my friend.

yep cingular/att wireless had problems with previous as well with the merger.
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Buckock

Apr 14, 2005, 4:00 PM
I forgot, you work at Cingular.... and yes I worked at Verizon before here..... im done.
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nextel18

Apr 14, 2005, 4:02 PM
i dont work at cingular.
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wfine81

Apr 15, 2005, 8:29 PM
Seriously people why do we care so much about stupid details, I own a Verizon store and still dont care as much as some of you seem to, both companies are great, they are the two best cellular companies in America hands down, this is an argument over who can Pi*s farther, it is completly irrevelent.

I personally think that Verizon is better than Cingular by a slim margen, because it fits MY needs best, does it fit everybodys? No.

Cingular and Verizon are the Lexus and BMW of cellular, everybody else is a Kia or a Daewoo, both companies are heads an tails abover the competition as far as the average consumer goes, the only exception is the business customer who Nextel might be the best fit for.

If your going to argue, at least argue ...
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nextel18

Apr 15, 2005, 8:43 PM
ok.. you own a verizon store? well according to my channel checks verizon hasnt been getting a lot of store traffic . can you confirm that?
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wfine81

Apr 15, 2005, 9:04 PM
All I can confirm is what is going on at my store, the past year has been good, with the exception of DEC and JAN, which were awful, FEB was very good and this month has been super so far.
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nextel18

Apr 15, 2005, 9:07 PM
i am talking about your stores, not others. i just wanted to see if the channel checks that i got and did are right with individuals. i am hearing that more and more arent shopping in your stores. i forgot exactly what the number was but i belive it was 10-15 percent less traffic then in q4 2004. i still belive, however, that verizon will be still number 1 or number 2 with top quarter 1 sub growth.
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wfine81

Apr 15, 2005, 9:15 PM
well, I have only been open for about 2 1/2 years so my first year was obviously slower than what I am getting now, to be honest I am very bust most of the day, the most port ins I have are without a doub from Cingular, literally 90% of them are from Cingy because their GSM coverage stinks in my area, their TDMA worked great but GSM is a different story
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nextel18

Apr 15, 2005, 9:17 PM
yea. thats good.

by the way heere is something about boost mobile...


http://www.destinationcrm.com/articles/default.asp?A ... »

Prepaid wireless service, although a small portion of today's U.S. market, grew from 5.2 percent, a number reported in a September 2002 Forrester brief, to almost 11 percent in 2004. One of the reasons behind prepaid wireless' increase, Golvin says, are that companies like Virgin Mobile and Boost, a subsidiary of Nextel, "have turned the marketing around and made it more of a value proposition." Ten percent of Alltel's carrier base comes from prepaid users, the highest among major carriers, while Sprint had the lowest prepaid customer base of about 3 percent. According to the report, however, Spr...
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wfine81

Apr 15, 2005, 9:20 PM
I know since we switched to Inpulse our sales(my store) have gone through the roof, by about 50%, I think that Sprint has such a high bad debt is they require such a low deposit, people have bad credit for a reason, they dont pay bills... ๐Ÿ˜‰
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nextel18

Apr 15, 2005, 9:22 PM
that was for their prepaid. virgin mobile and boost mobile(nextel's ) are the reason why its doing so well.

sprint doesnt have high debt load. its a lot better then a few years ago, i can tell you that. same with nextel.


"require such a low deposit, people have bad credit for a reason, they dont pay bills... "

they used to. its not their policy anymore. why do you think they did prepaid? their churn has been decreasing though. by the way their arpu and data arpu are still number 2 and number 1 respectivley.
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wfine81

Apr 15, 2005, 9:23 PM
Hey bro, good talkng to you, im hitting the sack now, for future refrences, know I am always open for a good discussion, but I never want to argue about who is better or who can pee farther, it is a waste of time, I know that text/writing can get people ticked off because we can tell how serious the other person is, but anyting I say in not meant as a direct slap towards you or anybody. Its just a simple opnion that is always open for a discussion(intellegent).
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nextel18

Apr 15, 2005, 9:25 PM
no problems what-so-ever, my friend. hey dude, atleast again your not like the other people here. i commend you. you are welcome to post on here anytime you want, even though i am not the moderator. lol.. we need more people like YOU!

good night ๐Ÿ™‚
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nextel18

Apr 14, 2005, 11:14 AM
this is pretty interesting..

http://biz.yahoo.com/bw/050414/145351.html?.v=1 »


With a Top 10 Placement, Nextel Achieves Its Best Ranking Ever

RESTON, Va.--(BUSINESS WIRE)--April 14, 2005--Nextel Communications Inc. (NASDAQ:NXTL - News) today announced it has been named to the BusinessWeek 50, the magazine's ranking of top performing companies within the Standard & Poor's 500. Nextel ranked 9th among all public companies and achieved the highest ranking by a national telecommunications provider.

Nextel's differentiated Direct Connectร‚ยฎ instant walkie-talkie service, along with its industry-leading revenue per subscriber of $68 per month - an impressive 10 percent higher than its nearest competitor, one of the highest customer l...
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schnozejt

Apr 14, 2005, 12:05 PM
That you cannot directly correlate network size with how well a company is doing. Just because nextel is doing awesome doesnt mean that their network is awesome. People choose Nextel because of the PTT, who else are they going to go with if they want PTT?

Kia and Hyundai are doing awesome for the past two years, that doesn't mean that their cars are now BMW-like.
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nextel18

Apr 14, 2005, 12:14 PM
no he is saying that the network is bad. i am saying thats not the case with the excellent leadership in the all important metrics.

lol if nextel is doing well that means the network is great. consumers arent dumb, becuase if they see a bad company with a bad network THEY WOULD SWITCH. hence the high churn or low churn.

verizon, altel, sprint.
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schnozejt

Apr 14, 2005, 1:06 PM
So if I drive a fast car or a big truck it means that I have a big.................... nose?


It doesnt work like that nextel. You compare network size with network size #s not by performance #'s. It's illogical to make a statement like that when there are a multitude of factors that affect performace #s. For example, if marketing revenue and customer satisfaction increase while network performance size or quality remains constant then end result #s will be theoretically better.
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nextel18

Apr 14, 2005, 1:09 PM
of course it works that way.

1. churn,
2. arpu
3 consistant growth
4. lifetime revenue per user
5. mou's.
6. customer care
7. billing
8 etc..
that all says about how good the network and company is...
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wfine81

Apr 14, 2005, 2:59 PM
I think that when people say "network" they are just looking at service (voice secvice and coverage) which, in my opnion Nextel lacks in that field, however I do agree with you that they are very good in the fields you listed above
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nextel18

Apr 14, 2005, 3:10 PM
well nextel is extremly good with the VS and C becuase if they did lack why would people still be going to them, especially when other carriers are better as people claim?
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wfine81

Apr 14, 2005, 4:25 PM
I think they keep customers is because they have freinds and co workers who have it too, therefore they need to stay in touch with them via the walkie talkie, I think that if nextel didnt have the walkie talkie feature than they would be a VERY small company with a higher churn, I think people get trapped, lets say a contractor hates Nextel and wants to switch, however all his business partners have nextel and at all the job sites foreman have it too, than they are kinda "stuck" with it if they want to stay in communication with their collegues
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nextel18

Apr 15, 2005, 8:08 PM
well direct connect is a huge differientator but they are good with free incoming plans and things like that.

again, look at boost mobile. the highiest arpu and lowest churn among prepaid carriers. not to to shabby.

but well said though.
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wfine81

Apr 15, 2005, 8:18 PM
I agree that the free incoming is a great promotional idea, My prepaid churn percentage is about 6% out of my store vs less than 1% postpaid so I certianly understand the fact that churn is very important, I have not seen the %'s for all the carriers so I will take your word on it, if you do have the numbers I would like to see them all,

I think that their prepaid (Boost) is so popular because it is "cool", and FYI Verizon will be coming out with prepaid PTT within the next year and I think that will be huge as well, I just dont like the voice of Nextel, I personally think that it is not all that great as far as coverage goes and that probably about 65% of people use Nextel just because of the walkie talkie purpose, Nextel does not targe...
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nextel18

Apr 15, 2005, 8:42 PM
well said. with regards to churn and arpu, you will have to take my word on it, or listen to nextel's conference calls becuase they say that.

boost is popular becuase people like it. normally people who get boost 1. can not afford nextel. 2. uses both dc and voice. (50 percent of the mou's are direct connect the rest of voice) 3. people with no credit. pretty good to me. now who are the people with no credit? consumers.

i dont care if verizon will offer prepaid push to talk. their regular push to talk isnt that good anyway. no impact.

actually, 85 percent of nextel's customers use direct connect. ๐Ÿ™‚ but i can tlel you this, many people are picking the free incoming plans for the incoming purpose as well as the national 1000 plan. ...
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wfine81

Apr 15, 2005, 8:50 PM
ok, I agree with you that the plans for Nextel are getting better, 2 years ago they flat out stunk,

I think, and I know you are going to argue this, that when Verizon came out with their PTT plans 2 years ago,Nextel thought that Verizon was going to be more of a treat than it turns out we are, so, Nextel decided to lower its rates and become more competetive with other carriers, consumers are always looking for something new.


Verizon actually has a very good, and quick, PTT network (since it was re-released about 2 months ago), the only problem we have is nobody has it, so nobody wants it, if none of your friends have one why get it, that is the main problem we are running into, everybody thinks it interfaces with nextel which it do...
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nextel18

Apr 15, 2005, 8:53 PM
"I think, and I know you are going to argue this, that when Verizon came out with their PTT plans 2 years ago,Nextel thought that Verizon was going to be more of a treat than it turns out we are, so, Nextel decided to lower its rates and become more competetive with other carriers, consumers are always looking for something new."

yea, this is wrong. their plans were 80 bucks per month (vzw's) nextel didnt lower there push to talk plans. they had plans starting in the 40's for a long time. their plans havnt went down at all, to be honest.


"Verizon actually has a very good, and quick, PTT network (since it was re-released about 2 months ago), the only problem we have is nobody has it, so nobody wants it, if none of your friends have ...
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wfine81

Apr 15, 2005, 9:00 PM
I have A LOT of people who come in and think that they can use it with Nextel, I agree that nextel is king of PTT right now because of shear numbers, it will be hard for VZW to overtake it, if not impossible.

Nextel takes less than 1/2 second to connect, VZW takes right at 1 second, not that big of a difference.

Verizon does have a clearer sound when the walkie talkie feature is in use, I have used both side by side.

I personally wouldnt buy it (VZW PTT) because I dont know anybody with it to talk to, I tried it with my girlfriend for a week and she thought it was easier to just talk on the phone so we gave it up.

I personally dont think that VZW should have re released it beacuse they should realize that Nextel has the PTT bu...
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nextel18

Apr 15, 2005, 9:05 PM
"
I have A LOT of people who come in and think that they can use it with Nextel, I agree that nextel is king of PTT right now because of shear numbers, it will be hard for VZW to overtake it, if not impossible.

"

well combined verizon and sprint only got 500k TOTAL when they rolled out their push to talk services

"Nextel takes less than 1/2 second to connect, VZW takes right at 1 second, not that big of a difference. "

according to my tests and other people who tested it for me its closer to 2 seconds then 1 second. maybe closer to 2 1/2 to 3.



"I personally wouldnt buy it (VZW PTT) because I dont know anybody with it to talk to, I tried it with my girlfriend for a week and she thought it was easier to just talk on...
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wfine81

Apr 15, 2005, 9:12 PM
Thanks, Im always up for a good discussion, I just dont want it to get into an argument, I really think that people arguing about cell phones is very stupid, in my opnion this is a light hearted talk, in fact I am drinking a beer right now/ ๐Ÿ˜

ok, now for the disagreements.....

I have a lot of people ask about using VZW PTT to talk to connect with their Nextel friends, I'll be completly honest with you, over the past 2 years I have sold ABOUT 2000 phones from my store, I have only sold 5 PTT phones, I do not like to sell them and try my best to talk people out of them.

From MY PERSONAL experience the connect time, in reality, honestly, from my experience, only takes about 1 second at most, it might take longet in other parts of the...
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nextel18

Apr 15, 2005, 9:16 PM
yea, thats cool. well the average what i have tested and others who have tested are about 2-3 seconds. the other one that was released a while ago was 3-4 even 5 seconds.
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yeahright

Apr 16, 2005, 9:20 AM
The 4700 i used only had about a second delay. I was actually pretty impressed with the rerelease of the product. I agree it is kinda of pointless on the consumer side becasue what wfine said about no one wants one since no one has one. I run into that same problem in my store, same as people thinking it will work with nextel. I think Verizon really shot themself in the foot with the first release, 59.99 for one line with 400 minutes and no share line available. People usually are looking for at least two of them when they come in so that was $120, kinda of rediculous. The pricing and product is much better this time around, but I think a lot of consumers that were interested in it a year ago lost interest after that first launch disaster.
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nextel18

Apr 16, 2005, 1:20 PM
yea, very good job. it wasnt a second delay. it doesnt matter about the phone it matters about the network. i would say maybe the best you got was 1 second but its still in the 2-3 second area. (i tried it personally and others did too)

its a pathetic thing.

just like verizon is doing DO and its way too expensive.

i think they will pay for the high pricing.
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wfine81

Apr 15, 2005, 9:02 PM
nextel18 said:
"I think, and I know you are going to argue this, that when Verizon came out with their PTT plans 2 years ago,Nextel thought that Verizon was going to be more of a treat than it turns out we are, so, Nextel decided to lower its rates and become more competetive with other carriers, consumers are always looking for something new."

yea, this is wrong. their plans were 80 bucks per month (vzw's) nextel didnt lower there push to talk plans. they had plans starting in the 40's for a long time. their plans havnt went down at all, to be honest.


Who's plans were $80 a month? When VZW first released it 2 years ago it was $59.99 now it is $49.99, it was never $80 a month
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schnozejt

Apr 17, 2005, 2:24 AM
Do you remember the post where there were about 5 people trying to define a word for you? Do you remember when they tried to help you understand something but you kept insisting on listening and accepting truth?

Looks like you didnt learn anything from that.

You must understand the difference between direct and indirect correlation. You cannot say there is direct correlation then point out your arguement for indirect correlation. What is #8 anyway?

Bottom line is this: You have trouble with words. Here is the link again www.webster.com
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nextel18

Apr 17, 2005, 2:58 PM
it works sorry.
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drumminf00l

Apr 14, 2005, 5:11 PM
The reason they have the highest ARPU is b/c 99.999999999% of the people who use it are business customers b/c of the PTT, business customers usually spend more ๐Ÿ˜•
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nextel18

Apr 15, 2005, 2:28 PM
no excuses. they have the highiest becuase they have very good, loyal, high paying customers. their boost mobile product has the highiest arpu in the prepaid market. (that should tell you something too)
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LilShorty

Apr 14, 2005, 4:47 PM
T-Mobile also does not have a good phone selection. The only thing I miss about SprintPCS are the phones. Sanyo is an excellent manufacturer.
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shscaptain1234

Apr 17, 2005, 12:35 PM
I've heard although Sprint's service area sucks (at least around here), they have really clear signal and great phones. My friend has a Sanyo and he loved it..then he switched to a different carrier and got a moto. It's sad that one company doesn't have it all lol.
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