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Summary: If you’re keeping score, this is what we call a double-double. For the second straight year, Sprint customer‘s satisfaction with their Sprint wireless service rose by double digits – further proof that customers like what they see in the company’s turnaround efforts.
What you need to know:
In May 2009, Sprint’s satisfaction score in the American Customer Satisfaction Index (ACSI) increased by 12.5 percent from 2008 – the largest improvement in customer satisfaction of any company included in the index, both inside and outside the wireless industry.
This year, by making the largest improvement in the wireless category (we made an 11 percent improvement from 2009), we have now jumped ahead of A...
(continues)
What you need to know:
In May 2009, Sprint’s satisfaction score in the American Customer Satisfaction Index (ACSI) increased by 12.5 percent from 2008 – the largest improvement in customer satisfaction of any company included in the index, both inside and outside the wireless industry.
This year, by making the largest improvement in the wireless category (we made an 11 percent improvement from 2009), we have now jumped ahead of A...
(continues)
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Aside from a brief mentioning of Verizon, I don't see how this topic is relevant to the Verizon forum. This is a post about Sprint, and would fit better in the Sprint forum.
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It wasnt a flame, i think people would like to know verizon and tmo are number 1 in customer service rankings.
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I didn't call it a flame, just pointing out that it might fit better in a different forum.
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