convincing
From what I hear Cingular is decent also. Forget coverage maps, just flat out ask people in your area how well their reception is, this is what matters most. No reception = worthless phone. If all your friends use Cingular, get a Cingular phone. I must say tho that I'm ple...
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euphoricdesent said:It's pretty simple: Verizon offers a more stable technology platform, and has had the time to build a truly reliable network.
i need convincing, what makes verizon sooooooooooooo much better than cingular?? i don't really get why. what makes them soooooooooo special give me some goooooooood reasons as to why.
I can't even begin to tell you everything that is wrong with your statements so why don't you click on the glossary and read up on your definitions.
shscaptain1234 said:
Not the same...cingular is GSM and verizon is CDMA aka digital. GSM is a shorter wavelength, and therefor is more concintrated signal, and better. CDMA is a longer wavelength and therefor travels farther. The signal strength wouldn't be too great...but in reality there are so many CDMA towers it doesn't matter.
OMG!!!!! What the hell are you talking about??? There are about 1/3 the amount of CDMA towers as there are GSM towers in the USA. Please learn what you are talking about before you try to post a detailed response like this.
So its more like CDMA does better in low-signal conditions. The signals themselves likely travel equally far, unless we're talking something like CDMA 450, which isn't really being used in the US yet.
What you said about wavelengths has absolutely nothing to do with CDMA vs. GSM. That's simply incorrect.
There are two different frequency bands in the U.S. - Cellular (800/850) and PCS (1900). Cellular does "travel farther", but PCS network usually use more towers to compensate.
But both CDMA and GSM can operate on both bands, and both Verizon and Cingular do, in fact, use both bands, depending on the region.
euphoricdesent said:
dont they run on the same technology?? gsm & gprs?? plus isn't cingular comming out with edge
Where have you been????
Cingular = GSM/GPRS. EDGE has been out. They are upgrading to UMTS this year.
Verizon = CDMA
TOTALLY DIFFERENT TECHNOLOGIES!!!!
euphoricdesent said:The other problems are things such as billing and customer service: Cingular falls far short of Verizon in both categories. Verizon has taken CDMA and perfected it...their goal was to build the most reliable network in the country, and they did so by investing more money than any carrier. Take a look at Verizon's churn...a stunning 1.3%. People don't leave Verizon because their network simplay works where others' fail.
stable technology?? what kind?? the only problem i see with cingular is the merger
CDMA with its rake filter also never has a hard handoff, which is where a large percentage of calls are dropped and is more reliable in urban canyons. CDMA phones and towers not only take the strongest signal like GSM, TDMA and AMPs but also the next several bounced signals and creates a cohesive signal of them all. The reflected signals which would cause multipath (static or echo) on any other...
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So I went down to my local Cingular store(still keeping my Verizon service) and I bought theto Moto V551 camera phone. I kept hearing how "great" GSM was supposed to be. Well let me tell you it's NOT!
1) During a phone conversation, all of a sudden all I would hear is garble for a few words. I did not like that!
2) Then I had to punch in my local area code to make a phone call, because I was told I was using a ATT wireless tower.
3) I was always having to adjust the volume in the ear piece when I was having a phone conversation.
4) On the Moto V551, it was almost impossible to view the phone screen in sem...
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shscaptain1234 said:The true major difference is reliability.
If you're on the east coast, you have a fairly good coverage area with cingular. You also get rollover. If you don't get a shared plan, then the plans are about the same. Customer care isn't suppost to be great with cingular, and better with verizon, although I beg to differ with personal experience. The major difference is phones and technology
shscaptain1234 said:
If you're on the east coast, you have a fairly good coverage area with cingular. You also get rollover. If you don't get a shared plan, then the plans are about the same. Customer care isn't suppost to be great with cingular, and better with verizon, although I beg to differ with personal experience. The major difference is phones and technology
The true major difference is reliability.
could you elaborate pls
http://www.consumersearch.com/www/electronics/wirele ... »
in a nutshell, verizon wireless is best overall in the nation.
texaswireless said:Let me reword that: Verizon's implementation of CDMA is stable. Better?
Stable? Based on what?
Certainly not more stable than Cingular's GSM. It is functioning well overall (notice I said OVERALL) just as Verizon is doing well overall. Verizon still has their issues which people do not seem to acknowledge. Their network in DFW is very poor overall, in terms of coverage. Where they work they do just fine. But DFW has significant sprawl and Verizon just hasn't kept up.
To say Verizon is better everywhere isn't true. To those MMs in the other forum, Cingular isn't better everywhere either. They both have strong regions based on the particular aquistition / merger partner formerly running the area...
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texaswireless said:...
Ok, better. But the rest of your statement said "more" stable. Based on that you would say Verizon's CDMA is more stable than...
Certainly not more stable than Cingular's GSM. It is functioning well overall (notice I said OVERALL) just as Verizon is doing well overall. Verizon still has their issues which people do not seem to acknowledge. Their network in DFW is very poor overall, in terms of coverage. Where they work they do just fine. But DFW has significant sprawl and Verizon just hasn't kept up.
To say Verizon is better everywhere isn't true. To those MMs in the other forum, Cingular isn't better everywhere either. They both have strong regions based on the particular aquistition /
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Your statement was ridiculous. CDMA as a technology, whether deployed by Verizon or otherwise, is no more stable than GSM. I am not one who will say GSM is BETTER than CDMA but it does just fine on it's own worldwide.
Verizon's churn is based on their customer care as well as tight distribution of control the customer experience. They could be running GSM and their business model most likely would have yielded similar results.
texaswireless said:So let's get this straight...Verizon's churn is 1.3%, an all-time low, and you think that has nothing to d...
And I will say the same thing to you I say to others when they make statements such as yours. Your statement was based on comjecture rather than facts.
Your statement was ridiculous. CDMA as a technology, whether deployed by Verizon or otherwise, is no more stable than GSM. I am not one who will say GSM is BETTER than CDMA but it does just fine on it's own worldwide.
Verizon's churn is based on their customer care as well as tight distribution of control the customer experience. They could be running GSM and their business model most likely would have yielded similar results.
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muchdrama said:...texaswireless said:
Your statement was ridiculous. CDMA as a technology, whether deployed by Verizon or otherwise, is no more stable than GSM. I am not one who will say GSM is BETTER than CDMA but it does just fine on it's own worldwide.
Verizon's churn is based on their customer care as well as tight distribution of control the customer experience. They could be running GSM and their business model most likely would have yielded similar results.
So let's get this straight...Verizon's churn is 1.3%, an all-time low, and you think that has nothing to do with how stable their network is? People want dependable communications, and people stick with Verizon because that'
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Why did Pacific Bell Wireless have such tremendous growth (once the Gillette people sold out) on an otherwise poor netowrk in Southern CA when compared to Airtouch whose network was far superior?
I have been doing this for twelve years guys. I have sold service to customers on pretty bad networks and sold service to customers on awesome networks. Good customer service can go a long way when it comes to reduc...
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texaswireless said:...
So why are they doing well in customer service in a market like DFW where their coverage is well below average? Why was SWB having poor customer service ratings and higher than average churn in DFW when their network consistantly was ranked number one in the region for overall quality? Your logic does not support those results.
Why did Pacific Bell Wireless have such tremendous growth (once the Gillette people sold out) on an otherwise poor netowrk in Southern CA when compared to Airtouch whose network was far superior?
I have been doing this for twelve years guys. I have sold service to customers on pretty bad networks and sold service to customers on awesome networks. Good customer service
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I know coverage really depends great on the area you're from. In my area... in the midwest Verizon's coverage beats Cingular hands down any day. Cingular has the problem of many dropped calls, garbled calls, network busies... things that can be just plain annoying. I have a few friends on Cingular that I don't call very often. The few times I have I can recall more then one occasion when I got network busies or was told my call couldn't be completed at the time or something of that nature. I've never heard of such a thing with Verizon.
Customer Service is also an issue. I know someone that is with...
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vzwinagent said:...
When put on the spot I'm not so good at remembering everything, but let's see what I can do. I really don't even know where to start.
I know coverage really depends great on the area you're from. In my area... in the midwest Verizon's coverage beats Cingular hands down any day. Cingular has the problem of many dropped calls, garbled calls, network busies... things that can be just plain annoying. I have a few friends on Cingular that I don't call very often. The few times I have I can recall more then one occasion when I got network busies or was told my call couldn't be completed at the time or something of that nature. I've never heard of such a thing with Verizon.
Customer Service is also a
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vzwinagent said:
Cingular won't credit him back anything at all. Nothing. Verizon will give credits all day long... whether the customer deserves it or not. Their policy on most things it to give a one time credit just because they can.
I can definitely confirm this. A recent bill of mine was strangely low due to a 'phantom' credit appearing on my bill, even though I had not requested any such credit.
What it seems happened was that the CS lady I talked to when I switched to my America's Choice 2 plan just gave me a credit without me asking because I had been 'inconvenienced' for having switched plans twice in a couple of days- I had switched to America's Choice 1 just a couple of days before AC2 cam...
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SForsyth01 said:
I just went through the same "phantom credit" thing. I got my phone replaced under warranty. The technician told me to call in for a credit for my GIN applications, so I did. And they credited an additional $40.00 for no known reason to me. But I'm not complaining.
Cool. And y'know, I think Verizon is onto something with this whole 'phantom credit' thing.
After all, the kinds of ppl who aren't aggressive/obnoxious enough to demand and expect credits for every little thing are likely to be extra-grateful to get them without asking, because 1) they hate to ask, and 2) they're *not* the kind of folks who think they're entitled to everything.
So 'phantom credits' target the type of cu...
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