Early Upgrade Defined
My comments are limited in scope to the Midwest and Great Plains markets. Policies change from time to time, so what I am about to say shouldn’t be taken as gospel.
Also: this discussion is limited to calling plans that are $34.99 per month and higher, and shareplan lines that are associated with such plans.
If you have a single line plan that is somehow less than $34.99 per month, your eligibility for equipment discounts is very limited, and it’s really a whole different ball game.
If the phone was purchased on a one year contract , a “standard upgrade” is available when you reach the point where it has been 10 months since the date you purchased your phone. If the phone was purchased on a two year contract, then a “standa...
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Also: this discussion is limited to calling plans that are $34.99 per month and higher, and shareplan lines that are associated with such plans.
If you have a single line plan that is somehow less than $34.99 per month, your eligibility for equipment discounts is very limited, and it’s really a whole different ball game.
If the phone was purchased on a one year contract , a “standard upgrade” is available when you reach the point where it has been 10 months since the date you purchased your phone. If the phone was purchased on a two year contract, then a “standa...
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There is one part I did not fully explain.
As I said, a "high revenue" early upgrade (two year contract price after only one year) is available if your purchased your phone over a year ago and the calling plan is $59.99 or higher.
Shareplan lines can, in principle, qualify for this, if the average monthly revenue of each line is $59.99 or higher. For example, you have two lines on the 2500 minute shareplan. The monthly bill is $149.99. Each line therefore averages $75 per month. But with three lines on the 2500 minute shareplan, the monthly average of each line drops to just $53.33. In this case, the primary line, which is $140/month, would qualify for the high revenue early upgrade, but the shared lines would not.
A "plain" ...
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As I said, a "high revenue" early upgrade (two year contract price after only one year) is available if your purchased your phone over a year ago and the calling plan is $59.99 or higher.
Shareplan lines can, in principle, qualify for this, if the average monthly revenue of each line is $59.99 or higher. For example, you have two lines on the 2500 minute shareplan. The monthly bill is $149.99. Each line therefore averages $75 per month. But with three lines on the 2500 minute shareplan, the monthly average of each line drops to just $53.33. In this case, the primary line, which is $140/month, would qualify for the high revenue early upgrade, but the shared lines would not.
A "plain" ...
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Just a general comment for the northeast policies. Everything bear has said about upgrades is pretty much true execpt for the early upgrades for seoncdary lines in the Northeast Area. If you are on a secondary line (either $20/month of $9.99/month) you are not elgible for early upgrade. You have to upgrade at 22 months on a 2 year contract, no exceptions.
However, our dear old customer service loves to upgrade secondary lines. Say if Joe calls in and says, "yea, my phone for the secondary line is broken. can i upgrade it?" Sometimes customer service will approve the early upgrade.
Other times, if Joe comes in and says, "my phone on my primary line is broken. i want the 4700. can i early upgrade the 4700 and for the rest of my lin...
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However, our dear old customer service loves to upgrade secondary lines. Say if Joe calls in and says, "yea, my phone for the secondary line is broken. can i upgrade it?" Sometimes customer service will approve the early upgrade.
Other times, if Joe comes in and says, "my phone on my primary line is broken. i want the 4700. can i early upgrade the 4700 and for the rest of my lin...
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a sidenote: you can't do this in the west area. if you sign a 2 year contract, you're eligible for an early upgrade after 20 months and the new every 2 after 22 months, regardless of what plan you're on (well, the new every two's are only for 35 and higher, but you get my drift...)
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