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Verizon Wireless customer service is great!

youaremyhero

Feb 8, 2011, 11:06 PM
They gave me a courtesy $100 in addition to my NE2 upgrade discount + credit, since there is a discrepancy in the system. HTC Thunderbolt here I come.

Currently paying about $65 for 3 people. One downgraded to $15 data plan! And I get bonus free minutes!

I love Verizon Wireless.
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Azeron

Feb 8, 2011, 11:07 PM
I guess someone has to love those *Bleep*ards.
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youaremyhero

Feb 8, 2011, 11:14 PM
Well, I hate the automated messages. But there is a way to get to an operator fast. Once I connect, I always get good service.
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dj89

Feb 8, 2011, 11:10 PM
YAY for da hookups! So what did they do to you that made them give you all this?
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youaremyhero

Feb 8, 2011, 11:13 PM
1) The changes I made 2 weeks ago, on the phone, never went through.

2) After changing my plan, my NE2 credit, changed on the system (error).

3) They hurt my feelings.
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youaremyhero

Feb 8, 2011, 11:10 PM
😛

Thank you (Epik, Azeron...) to everyone who has answered my questions that helped me get to the plan I have today.

I was even able to get an advertised feature free of charge and as an exception.

Next step: Upgrade to HTC Thunderbolt and NOT pay for a data plan.
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Azeron

Feb 8, 2011, 11:16 PM
Good luck! Please be sure to tell us ALL about it.
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youaremyhero

Feb 8, 2011, 11:22 PM
I like 3g and the $15 data plan, because I only use email really. I only play around when I go on an internet site. I will still use twitter, download videos, and whatnot and stay far below the 150MB limit. The HTC Thunderbolt will be perfect as a WIFI device, because I am always around WIFI and my city has free WIFI for the public.
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mycool

Feb 9, 2011, 8:41 AM
Hah! You're getting ripped off... After your posting I called Verizon and told them to read the posts you make about the deals you get. The rep came on this forum, looked at your posts and found your Verizon account. They saw the deal you were getting and I demanded a better one, so they gave me everything you're getting plus an extra $30 off/month! So I have 3 people for $35/month! Take that!
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youaremyhero

Feb 9, 2011, 5:52 PM
Perfect, I will file a complaint with FBI IC3 unit to find that employee who "found" my Verizon account.
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Fathead826

Feb 9, 2011, 12:05 PM
Yesterday I signed a guy up for the we pay you plan. 3 Droid Bionics, unlimited data, calling, and text, and we pay him $150 a month. Oh, and I gave him the phones for free.
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youaremyhero

Feb 9, 2011, 5:53 PM
Really. I should bring this up to Verizon and see if they will allow me to do this too.
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Fathead826

Feb 9, 2011, 7:08 PM
I'll be happy to sign you up for the plan.
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