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lockline replacement

dasiygirl1973

Mar 24, 2004, 11:15 PM
I received my new replacement lg510 some time ago and just activated it on the acct does any one know the warranty time frame for the phone stability is great {better than my old one} but the ear volume is half of my old lg 510 any thoughts of what I should do
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Big Poppa

Mar 27, 2004, 12:18 PM
First off Verizon doesn't use Lock/Line, Only Sprint PCS does.. Verizon uses Asurion.. All replacement phones with Asurion have a 6 month warranty.. If you are having a problem with you replacment phone, contact Asurion, and ask to be transfered to Tech Support. Most likely the you will get another replacment.
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Symtar

Mar 27, 2004, 12:35 PM
As a matter of fact VZW does use lockline in certain states. In the south region where I work it's used in Alabama, Carolinas, Texas, & Tennessee.
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dasiygirl1973

Mar 27, 2004, 3:38 PM
in western NY lock\line is also used I did contact them and i will be receiving a replacement phone in a few days and then I return the one they sent me originally thanks for your reply if this new one still doesnt work right im asking for a new phone instead i shouldnt have to put up w/ defective refurbished equip
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jukebox2

Mar 28, 2004, 7:47 AM
Where I am they use Assurion, they made me send them back the bad phone first before they would even send a replacement. Solution I bought a new phone, being in the service business I am out of business without one.
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service4life01

Jul 23, 2004, 9:56 PM
HINT, HINT... make sure you don't scratch your phone and the stores have to honor the 12 month warranty that comes with the replacement whether its new or refurbished.
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vzwpro

Mar 27, 2004, 4:15 PM
We also use Lock/Line in the west in almost every area except SoCal.
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BBKahuna

Apr 2, 2004, 6:11 PM
In addition to what has already been posted, Lockline is also the provider in some areas of Fresno, Bakersfield, El Paso, Las Vegas, San Franciso, Santa Barbara, and most of Hawaii.
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service4life01

Jul 23, 2004, 9:52 PM
lokline does handle insurance for some verizon, and also sprint, alltell, at&t, cingular, western wireless and a couple smaller wireless carriers.
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