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Official Numbers: Record High Customer Adds, Record Low Churn... Incredible!

VZWVan

Jul 26, 2005, 1:34 PM
http://news.vzw.com/news/2005/07/pr2005-07-26.html »

http://www.rcrnews.com/news.cms?newsId=23536 »

1.9 million customer adds AND churn is now down to 1.2% (1.0% if you count postpaid only).

Simply amazing numbers, period. Are all the naysayers finally quiet yet? 😁
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nextel18

Jul 26, 2005, 1:36 PM
Arpu decreased, but DATA arpu increased, which shows some growth in their data services, but I am kind of worried about their voice arpu.
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mycool

Jul 26, 2005, 2:15 PM
That was bound to happen with the added minutes and the $9.99 add-a-lines...
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nextel18

Jul 26, 2005, 2:18 PM
Right, but you have no idea why many people signed onto their core business even if you claim it has to deal with the 9.99 add on situation because arpu went down while data arpu went up which shows data usage was more then regular voice. Do you have an actual fact and evidence that it was stated in their CC about that they got a lot of signups due to their 9.99 add on plan because I just use the evidence with the arpu and data arpu. Thanks.
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VZWVan

Jul 26, 2005, 3:12 PM
Sigh. Nexty, analyst after analyst has stated that over half the growth in the wireless industry in recent quarters has been due to the Family plans. Which inherently hits voice ARPU some.

Please, I like discussing things with polite people (not everyone around here is), but you need to get past the basics and just accept some obvious truths. Family plans are a huge deal right now, have been for a couple of quarters now. Any rep can tell you the same thing.

Heck, its right there in RCR News today:

"Average revenue per user dropped 2.7 percent year-over-year to $49.42 during the second quarter, but increased nearly 1 percent sequentially from the first quarter of this year. Analysts have cited the increasingly popularity of family ...
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nextel18

Jul 27, 2005, 12:44 PM
Unfortunately, I do not care what reps say because it is up to the conference calls and articles such as the one you provided me, that is all I asked. I like when people say things with facts and links and I commend you of doing so. I was not arguing with you and saying blah blah you are wrong etc. I was just simply saying can you prove what you have said, and that is it, nothing else. I hope you did not take it the wrong way. ☹️

Thanks for the article.
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RichardM

Jul 27, 2005, 12:55 PM
The record number of additions is great for VZW. But the best number is the "Continued strong operating income margin of 22.7 percent". That's amazing. I don't think any of the carriers can come close to that. Doesn't matter all that much if ARPU goes down a bit it you're still make almost 23% profit and adding tons of new customers, and keeping most of the customers you already have.
With high margins, they can sustain high amounts for reseach, new technologies, maintenance, adding more towers, and keeping customer service at high levels.
Adding new customers doesn't mean a thing if you're losing money doing it.
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nextel18

Jul 27, 2005, 12:59 PM
Yea, that is true, but I like to see if those metrics improve QoQ and YoY because those are very important. Obviously when you are making that amount of money, it puts those away but I look at those metrics and to see if that is sustainable. Sorry, if you don’t look at those, but I do. ☹️
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bigoltexasboy

Jul 27, 2005, 6:19 PM
He gave this clip from RCR News:

"Average revenue per user dropped 2.7 percent year-over-year to $49.42 during the second quarter, but increased nearly 1 percent sequentially from the first quarter of this year. Analysts have cited the increasingly popularity of family plans that allow new customers to sign up for service at lower monthly recurring charges as a reason for flat ARPU results."

Between that and a little common sense you should be covered. If you have 2-5 people using minutes and all but one of them are paying $9.99 or $20, then of course the voice ARPU is going down.

Sometimes I hope you just do this to start arguments and you're not actually this friggin dense.
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maverick96

Jul 27, 2005, 10:56 PM
Nextel 18, I must say I do like a fair number of your posts and you do seem to be informative about a lot of issues but for some reason you seem so negative about verizon doing so well. Does verizon doing so well in some way hurt your feelings? I mean not to be rude but go back through this thread and read your replies and posts they all seem to start like "yeah but" not exactly in those words but thats what it is like. You have to just accept that Verizon kicked everyone's a$$ once again this quarter as they have been doing in the past they are a great company and maybe just maybe you can be a little more positive about them. Why don't you go and get yourself a Verizon phone then you will see for yourself what real reception and call qualit...
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nextel18

Jul 27, 2005, 11:02 PM
No, that is not my message at all with verizon or any other carrier. I just always like to see things get better. I have mentioned that verizon had a great quarter, but their arpu slipped a bit. That doesn’t mean I hate verizon I was just stating the facts. I always like to analyze a company on how they do. For example, I judged cingular, I judged Nextel/sprint, and I judge tmobile. It isn’t that I hate them all the fact is I just like to discuss carriers and their problems in my view and what they could improve in. it is that simple. I am sorry that I always come off with hating the carrier because I discuss it, but that truly isn’t the case, and I have said it many times on many boards about that situation. (I just recently said it...
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maverick96

Jul 27, 2005, 11:12 PM
ok fair enough 😁
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nextel18

Jul 27, 2005, 11:18 PM
Thanks. If you look at the past posts that I have made on different forums with different carriers, I “blast” them too, because I just like to do that so I am not prejudice towards one company. In addition, why would I bash companies whose stocks pay excellent dividends? Loll. If you couldn’t understand my long post, loll, I am sorry because I am quite tired from my class, however, I cant sleep. Loll I hate when that happens. Oh well. Thanks for the understanding, nevertheless.

Loll. Why would I hate a company I own? I “blasted” att wireless a while ago but I owned AWE loll. I indirectly own cingular because on sbc and bell south who I invest in, but I still “bash” them. I just like to talk about things that they could impr...
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maverick96

Jul 27, 2005, 11:30 PM
No you are right as long as its uniform bashing I guess thats good for things sometimes. It seems verizon is indestructable right now! I really don't see how these other carriers can catch up, I mean Verizon has gotten such a big jump and lead on 3g. The closest major carrier is probably still at least a year behind them.
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nextel18

Jul 27, 2005, 11:37 PM
Thanks. Yea, verizon does seem like its on a tear lately, however, we will have to see if that continues. The problem I have with verizon is that their prepaid business actually LOST customers, but I guess that isn’t a big deal because they got 1.9 million on their core, which is quite amazing. I just think they should improve their prepaid business, same goes with cingular, because that is just another revenue stream that they can obtain and tap into the lucrative teen market who has a $30 plus billion spending power. I read in an article that 8-15 years olds have been cell phones. Ha-ha. It is quite amazing huh? There are so many markets to target that I think if you can you should because again that will just increase your bottom l...
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maverick96

Jul 28, 2005, 10:29 AM
You know to be honest with you I was wondering the same thing also, it almost seems like verizon is just satisfied with where they are at now and are not pushing the envelope with possibly going into 4g. I think that with the nice commanding lead in to 3g that they have they should start pushing the 4g envelope. Hopefully they won't just sit back and let the other carriers catch up to where they are at now! The one thing I have noticed is that verizon's call quality as far as line static and overall clarity is far superior to that of cingular. is Cingular's umts/hsdpa going to improve there voice quality or is it just data?
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nextel18

Jul 28, 2005, 10:44 AM
See that is what I don’t get with regards to verizon wireless’ future with higher speeds then ev-do. I say it because I don’t see anything that says that they are going to do so and during the conference call, they don’t even mention anything that regards to that. All they say is that they are rolling out ev-do and possibly going to REV A next year or in a few years, but then what? Do they have a plan to try to rival umts/hsdpa or wimax or flarion or td-cdma? Yea, that is what I am saying. Is it they are all set with what they have now, and don’t want to improve their services and come out with better ones? I am very puzzled by that because verizon has very good management and spends a fortune on their network and does quite well of course w...
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bigoltexasboy

Jul 28, 2005, 12:14 PM
Verizon is pretty good at kepping things low key until the last minute and they are still in the process of expanding EVDO to more areas. Once they have that in place, then they'll roll out 4g or announce what they already have in the works. As of right now, no one can touch Verizon for data speed and I really doubt they want to give that up. Let's let everyone else catch first, then worry about Verizon lagging behind.

maverick96, please don't feed the animals. His ego is big enough already. 🙄
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nextel18

Jul 27, 2005, 11:48 PM
Oops. Yea, I must be very tired.

I mentioned that sprint/Nextel would be launching ev-do with rev a, HOWEVER; sprint has already been launching ev-do in a few markets and will continue to do so into next year. “As the roll-out continues, access will be available to approximately 92 million people in 14 broadly deployed metropolitan areas in the third quarter. By the fourth quarter, another 36 metro areas will be launched, so that service will be available to approximately 143 million people. By early 2006, the high-speed wireless data service will be available on a variety of devices throughout at least 200 urban and suburban markets in approximately 60 metropolitan areas. “(An article. http://www.pdablast.com/articles/2005/7/20057 7...
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