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Question for employees?
If a phone is returned under the 15 day period for another phone, Is their a time frame that you could still return the second phone for a different phone should the customer not like the second phone either? Or is that it. thanks
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General policy is one exchange within the 15 day period, however it is at the discretion of the manager. If you have a valid issue, we will always listen to reason and be fair.
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