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Cingular Expelled from Better Business Bureau for Too Many Complaints

BetterThanJake

Sep 12, 2005, 6:23 PM
http://rcrnews.com/news.cms?newsId=24075 »

Wow... I knew they were having CS issues, but I didn't know they were THAT bad 😳
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rambofone

Sep 12, 2005, 6:28 PM
BetterThanJake said:
http://rcrnews.com/news.cms?newsId=24075 »

Wow... I knew they were having CS issues, but I didn't know they were THAT bad 😳


Ya Cingular suxs
https://www.phonescoop.com/ »

Why don't teach us something we don't already know Jake 😳
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simplymarcus

Sep 12, 2005, 6:35 PM
Most of the complaints are merger related.
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freedomrep

Sep 12, 2005, 7:24 PM
I doubt that most of the complaints are merger related but I would love to get a copy of what the complaints are!! Anyone know where I can find this????
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Boulderboy

Sep 12, 2005, 7:32 PM
The Yugo of customer service.
They deserve every bit of bad luck coming at them.
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simplymarcus

Sep 12, 2005, 8:31 PM
Its only a cell phone. 🤣
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BetterThanJake

Sep 12, 2005, 10:03 PM
simplymarcus said:
Its only a cell phone. 🤣

Isn't that attitude what got them in trouble in the first place? 😳
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wfine81

Sep 12, 2005, 10:04 PM
No Jake, I think there attitude that got the in trouble was "It's only a customer"
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simplymarcus

Sep 13, 2005, 7:16 AM
I Puke when I hear the name Cingular is a bit extreme. I am not saying Cingular is perfect. I work there everyday I know better. I do think Cingular has gotten a bad rap in customer service. Customer service is tough enough u add TDMA to GSM conversion and billing issues as a result of changes of technology. Cingular customer service has had a tougher job than most carriers.
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simplymarcus

Sep 12, 2005, 8:30 PM
Actually to be honest here arthe top three complaints.
3.Network integration
2.Divested customers who are sold to other carriers.
1.Billing Billing Billing
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LordObento

Sep 13, 2005, 1:16 AM
http://search.buffalo.bbb.org/nis/newsearch2.asp?ID= ... »

CINGULAR WIRELESS
2875 Union Rd. Suite 35U
Buffalo, NY 14227



Original Business
Start Date:
1/1/1983
Principal: Karen Johnson, Sr. Coordinator
Local Phone Number: (425) 580-1594
Fax Number: (425) 580-9849
Membership Status: This company is not a member.
TOB Classification: Cellular Telephone Equipment & Supplies


The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.

Nature of Business

This company offers Cellular Communications.

Customer Experience

On August 25, 2005, Cingular Wireless' membership in the BBB was revoked by the B...
(continues)
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freedomrep

Sep 13, 2005, 10:54 AM
Thanks for posting that! After looking at it though it just really doesn't seem all that bad. I think I'll just stick to mentioning they got booted from the BBB rather than going into detail Any thoughts????
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maverick96

Sep 13, 2005, 9:42 AM
Lets just sit back and watch and see how the cingular zombies try to back peddle and lie there way out of this one!! They are proven daily that there service and customer service suck yet they continue to believe in there orange master, glad none of you zombies were around when david coresh was recruiting none of you would be here. Oh by the way all you orange followers since your so gullable and easy to brainwash I have some of the brooklyn bridge for sale!!! 🤣 🤣 🤣
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freedomrep

Sep 13, 2005, 10:55 AM
LMAO
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simplymarcus

Sep 13, 2005, 1:36 PM
You are a hater and still on the crack pipe.
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