Cost per net add. Cheaper at a retail store, or indirect agent?
That's a hard one. I'd say it would depend on a lot of numbers that most of us don't have. You have to know commission amounts, advertising dollars, all kinds of figures that are almost impossible for any of us to say.
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I would venture to guess it's cheaper to add customers in indirects because they are not having to pay their employees and most of the time they are not dealing w/ the cust service from our customers since they usually comeback to the place where they buy their phone from.
Also if corp stores were more profitable I would think that there would be more of them, instead of 85% of VZW stores being privatly owned
Also if corp stores were more profitable I would think that there would be more of them, instead of 85% of VZW stores being privatly owned
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Plus adds through an agent are risk free. Remember that through an agent the phone is purchased and the indirect agent takes the loss if a customer disconnects within 180 days, VZW still got their money from the phone and charges back 100% of the commission...
The reason I am saying this is why do they make decisions that seems to always cost the agents money. I know what we made 3 years ago per phone and it is about 40 bucks more then now.
Oh well, nevermind. I suppose you just take lemons and make lemonaid. I was just venting. I still have a nerve with the NE2 not being compensated with the agents and the response being from VZW is the cost per net add is less with a store which I find as being impossible.
The reason I am saying this is why do they make decisions that seems to always cost the agents money. I know what we made 3 years ago per phone and it is about 40 bucks more then now.
Oh well, nevermind. I suppose you just take lemons and make lemonaid. I was just venting. I still have a nerve with the NE2 not being compensated with the agents and the response being from VZW is the cost per net add is less with a store which I find as being impossible.
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$40? da*n, ours just got lowered by $10, but is still $20 higher than it use to be
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Yep.. for example. A number that may have been $260 before, is $220 now! Not good.....
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holy crap, you were "allegedly" making $260 an an upgrade! You cant be serious, I "might" make $170 for a 2 yr and I "might" make $120 on a 1 year upgrade
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That *may* have been for like a $59.99 plan. $39.99 *might* be something more like $195.
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so you "might" get paid more for upgrades on higher rate plans? I get paid the same regardless of 39.99 or 199.99 on upgrades
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wow, I wish that was the case for me too, the only thing that is tiered for me is data plans and new rate plans, what "might be" your residuals?
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You would think that the pay structure would be the same accross the board, what state are you located in? I have a business proposal for you, do you have an email address I can shoot you something at?
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I'm in the Midwest. Ummm... email.. use [email protected]. It'll get to me... don't want to give any others on here.
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Both of you shut it because I *might* make $3 from getting someone to upgrade their plan $40 a month, adding a line and ordering a new phone w/ a 2 year contract..
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I think what they were talking about is what they might make in commission. Of course, you get paid a salary, benefits, have an office space provided to you, and VZW discounts the phones...oh, and you have zero risk if they cancel within 6 months except for that 3 bucks you got paid. You don't get charged back your salary, the phone amount that VZW lost, your benefits, the cost VZW paid for you to have an office space etc...
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Both of you shut it because I *might* make $3 from getting someone to upgrade their plan $40 a month, adding a line and ordering a new phone w/ a 2 year contract.. But I get a $1200 chair to sit in so maybe it balances out...
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I dont know,in my case, being open for 2 1/2 years they actually pay more than when I started, they pay more on upgrades now (still not enought though) and they seem to have a lot more spiffs, they also have increased the pay for data features and higher price plans, it use to be $290 for all plans $59.99 and higher, now I think it's around $325 for $99 rate plans and higher. Dont quote me on these prices becasue I dont have a statement in fron of me but I think that the only thing that has gone down is residuals from 5% to 3%.
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There are actually people having an intelligent conversation about the cellular business on phonescoop.com, what is the world coming to! 🤣
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wfine81 said:
There are actually people having an intelligent conversation about the cellular business on phonescoop.com, what is the world coming to! 🤣
Yah, it seems like the flamers and trolls have taken a vacation. Can't last though, lol.
I'm sure we'll have some fresh arguments in a month or so, when the 3Q numbers come out and certain carriers competing with VZW are feeling a bit 'butt-hurt' by the results. Oh well. 🙄
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Yep, and I will bet money that we can guess the people that will be arguing, but lets not, lets not start a war ourselves 😉
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Just a thought, I've never been a Verizon agent, I work for Corporate, but I have however been a territory manager for a Cingular agent, which sucked.
I would think the Net cost per add would be cheaper for Corporate Verizon when you factor in the fact the only commision their paying is the sales rep. As I would understand it, agents still recieve a discount on handsets from full retail pricing (not what Verizon sells to customers but the real net cost Verizon pays) and then payout say $150 bucks for the added line. It doesn't seem realistic to factor in the cost of operating the store because Verizon Communication Stores can perform more duties than agents, ie Techs for fru swaps, payments, name changes, ezmove, yada yada yada. Anyways...
(continues)
I would think the Net cost per add would be cheaper for Corporate Verizon when you factor in the fact the only commision their paying is the sales rep. As I would understand it, agents still recieve a discount on handsets from full retail pricing (not what Verizon sells to customers but the real net cost Verizon pays) and then payout say $150 bucks for the added line. It doesn't seem realistic to factor in the cost of operating the store because Verizon Communication Stores can perform more duties than agents, ie Techs for fru swaps, payments, name changes, ezmove, yada yada yada. Anyways...
(continues)
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Realistically, you know who REALLY rakes in the bucks for VZW? The telesales department. IIRC the Telesales department has individual quotas higher than many *stores*. And of course, they don't have to worry about floor space at all, and since they pay those guys mostly commission there aren't a lot of extra operating costs. I think the stores exist because of the sense that you need a physical presence after a customer buys a phone than actually a sales aid. Not to say that we don't appreciate sales made in the stores...
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