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Help phone died

klooney

Oct 7, 2005, 3:56 PM
I have a samsung a670 that ive had for about 4 months, the phone crashed and I cant recover it. I have no insurance, will verizon give me a new replacement phone?
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gunny

Oct 7, 2005, 3:59 PM
klooney said:
I have a samsung a670 that ive had for about 4 months, the phone crashed and I cant recover it. I have no insurance, will verizon give me a new replacement phone?


assuming you didn't do anything to make you're phone crash, Verizon will replace it with a FRU unit.
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sngwrtr525

Oct 7, 2005, 3:59 PM
Probably not. You're probably looking at a full retail price purchase, unless you know someone who has a Verizon phone lying around that will work on your plan. Insurance is a damn good idea, and you should add it when you buy your next handset.
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mitchell1

Oct 7, 2005, 4:08 PM
as long as you wasnt doing something to phone,then it will be replaced under warranty with a fru model.
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klooney

Oct 7, 2005, 4:20 PM
What if I was messing around with the programmin on the phone and I crashed the software, would they be able to tell?
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crazyeaglefan236

Oct 7, 2005, 4:23 PM
more then likely. And then I have no sympothy for ya'.

Just like my first experimenting with overclocking my computer. I fried the Motherboard. But I surely didn't expect a replacement for me doing something with the computer that wasn't intended.

Just curious, are you expecting VZW to replace your phone for free?
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klooney

Oct 7, 2005, 4:24 PM
it would be nice but. . . i dont know just exploring some options.
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gunny

Oct 7, 2005, 4:27 PM
klooney said:
it would be nice but. . . i dont know just exploring some options.



Does the phone power up at all? what do you see when you turn the phone on?
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klooney

Oct 7, 2005, 4:29 PM
phone doesnt even power up, its my own fault shouldnt have been playing around with it
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crazyeaglefan236

Oct 7, 2005, 4:30 PM
OK. No problem. I understand. My own personal conscience would not allow me to ask the company for a free replacement on a phone I screwed up, I wouldn't even consider it...but I guess that is why we each have our own moral beliefs...

BTW. If they do, I want to be the first to personally thank you for helping drive up cell phone costs to each of us. Thank you.

Have a nice day.
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klooney

Oct 7, 2005, 4:38 PM
Cell phone costs have always been outrageous since they first started marketing them. Ive paid so much into cell phones and verizon I dont really care anymore.
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