Verizon, T-Mobile Tops In Retail Sales Satisfaction
https://www.rcrnews.com/news.cms?newsId=24402 »
For those behind the ol' corporate firewall:
Verizon Wireless, T-Mobile USA fare best in retail sales satisfaction
Overall consumer dissatisfaction on the rise
By Dan Meyer
Oct 5, 2005
Verizon Wireless and T-Mobile USA Inc. provide the highest retail sales satisfaction among the wireless industry's six largest operators, according to the J.D. Power and Associates 2005 Wireless Retail Sales Satisfaction Study.
The study was based on the experiences reported by 6,144 wireless users who completed retail sales transactions within the past six months and measured overall customer satisfaction performance of the major wireless carrier-branded stores based on a handful of factors, ...
(continues)
For those behind the ol' corporate firewall:
Verizon Wireless, T-Mobile USA fare best in retail sales satisfaction
Overall consumer dissatisfaction on the rise
By Dan Meyer
Oct 5, 2005
Verizon Wireless and T-Mobile USA Inc. provide the highest retail sales satisfaction among the wireless industry's six largest operators, according to the J.D. Power and Associates 2005 Wireless Retail Sales Satisfaction Study.
The study was based on the experiences reported by 6,144 wireless users who completed retail sales transactions within the past six months and measured overall customer satisfaction performance of the major wireless carrier-branded stores based on a handful of factors, ...
(continues)
...
Verizon better watch itself. As the GSM towers become more numerous, offering services that CDMA cannot, I have every reason to think that T-Mobile (and possibly Cingular) will be the powerhouses of the 21st century. I know how expensive it is to put up towers, so until such a time as people are able to pick up signals in the less populated, more rural areas of the United States, CDMA will probably rule, especially with tri-mode phones. However, there is absolutely no doubt in my mind that there will be a day of reckoning. After all, the global standard IS GSM, and we have been playing catch-up for years. Verizon, you better take this to heart.
...
sngwrtr525 said:
Verizon better watch itself. As the GSM towers become more numerous, offering services that CDMA cannot, I have every reason to think that T-Mobile (and possibly Cingular) will be the powerhouses of the 21st century. I know how expensive it is to put up towers, so until such a time as people are able to pick up signals in the less populated, more rural areas of the United States, CDMA will probably rule, especially with tri-mode phones. However, there is absolutely no doubt in my mind that there will be a day of reckoning. After all, the global standard IS GSM, and we have been playing catch-up for years. Verizon, you better take this to heart.
My pink elephant flew me into work thi...
(continues)
...
Actually the global standard is not GSM only europe is GSM China, Korea and most asian countries are CDMA along with the US, Canda and Mexico. More ppl are covered by CDMA than by GSM.
...
freedomrep said:
Actually the global standard is not GSM only europe is GSM China, Korea and most asian countries are CDMA along with the US, Canda and Mexico. More ppl are covered by CDMA than by GSM.
China has GSM, so does Japan. GSM has over 1.5 billion worldwide users. CDMA has 220 million. There is quite a discrepancy there. Now, what is the global standard?
...
Actually, SK Telecom has the most customers in China, Mongolia, Vietnam, and Israel. SK telecom IS A CDMA CARRIER
...
freedomrep said:
Actually, SK Telecom has the most customers in China, Mongolia, Vietnam, and Israel. SK telecom IS A CDMA CARRIER
That is all well and good. And that simply tells you that their societies have not gone as wireless as the USA has. But when you look at the numbers, there is almost 7 times more GSM subscribers worldwide than there are CDMA. If you ask me, that makes it the global standard.
And if I take my GSM phone with me to China, it will work without exorbident roaming charges (all I have to do is buy a prepaid sim). If I do that with my VZW phone, I would pay extreme roaming charges (if it even works).
As of now, GSM is the Global Standard. That may change with time. But for ...
(continues)
...
I am a Verizon customer and, when overseas, I just rent a phone (usually at a cost of $1 per day) and make relatively inexpensive calls with it. If I were a GSM subscriber and had an unlocked phone that included European and Asian bandwidths, I would purchase a SIM card while overseas, but that would change my phone number from my number in the States. The end result is that there's no major difference between a Verizon customer renting a phone overseas or a GSM customer with a world phone purchasing a SIM card while overseas.
...
except when you're overseas with your GSM world phone you could still use your same number if you so chose to, and have to worry neither about renting a phone, or changing numbers.. That's a big difference to me.
...
thegreatrep said:
except when you're overseas with your GSM world phone you could still use your same number if you so chose to, and have to worry neither about renting a phone, or changing numbers.. That's a big difference to me.
Exactly my point. All I have to do, if I don't want to buy a prepaid sim, is pop my Cingular sim card in my RAZR and I'm good to go. Anywhere I want.
...
You can, but only if you're willing to pay a very high price for the call. The same is true with Verizon, if you're using the Samsung combination CMDA-GSM phone.
...
howardk111 said:
You can, but only if you're willing to pay a very high price for the call. The same is true with Verizon, if you're using the Samsung combination CMDA-GSM phone.
And many people (mostly business users) are willing to pay that cost for the convenience of having their number. Also with Cingular we have several "world phones" to choose from, not just one.
TheGreatRep
...
SForsyth01 said:
China has GSM, so does Japan. GSM has over 1.5 billion worldwide users. CDMA has 220 million. There is quite a discrepancy there. Now, what is the global standard?
CDMA actually has 270 million users as of June (about 2/3 of those are CDMA2000 users):
http://www.cdg.org/worldwide/cdma_world_subscriber.asp »
Also, CDMA's year-over-year growth rate is a healthy 27%. GSM has more users, yes, but it doesn't appear that CDMA will be going away anytime soon.
...
BetterThanJake said:SForsyth01 said:
China has GSM, so does Japan. GSM has over 1.5 billion worldwide users. CDMA has 220 million. There is quite a discrepancy there. Now, what is the global standard?
CDMA actually has 270 million users as of June (about 2/3 of those are CDMA2000 users):
http://www.cdg.org/worldwide/cdma_world_subscriber.asp »
Also, CDMA's year-over-year growth rate is a healthy 27%. GSM has more users, yes, but it doesn't appear that CDMA will be going away anytime soon.
I didn't say that it was going away, Jake. I simply refuted the original argument that GSM was not the global standard when the numbers indeed show that it is, as of now. And t...
(continues)
...
Oh, I agree with that Forsyth... GSM definitely has more users, and is there by law in Europe. But CDMA is growing nicely, and looks like its going to continue to co-exist with GSM quite happily.
Again though (not saying this to you specifically)... what does this have to do with the original topic??? Still a mystery to me.
Again though (not saying this to you specifically)... what does this have to do with the original topic??? Still a mystery to me.
...
BetterThanJake said:
Oh, I agree with that Forsyth... GSM definitely has more users, and is there by law in Europe. But CDMA is growing nicely, and looks like its going to continue to co-exist with GSM quite happily.
Again though (not saying this to you specifically)... what does this have to do with the original topic??? Still a mystery to me.
Oh, it has nothing to do with the original topic. I just had to refute an invalid and senseless argument. 😁
...
Thanks for making me spit my water all over my computer monitor.
Shawn has the stats I read, but come on man. At least make your facts right when you argue.
Shawn has the stats I read, but come on man. At least make your facts right when you argue.
...
texaswireless said:
Thanks for making me spit my water all over my computer monitor.
Shawn has the stats I read, but come on man. At least make your facts right when you argue.
Thanks for the back-up, Jon. It was just as amusing to me as well.
...
sngwrtr525 said:
Verizon better watch itself. As the GSM towers become more numerous, offering services that CDMA cannot, I have every reason to think that T-Mobile (and possibly Cingular) will be the powerhouses of the 21st century.
Why should Verizon 'watch itself' when it seems to be handling its GSM competitors in the US with relative ease? This quarter will likely see VZW net adding more customers than Cingular and T-Mobile COMBINED. They did that last quarter as well I believe, or came very close.
However, there is absolutely no doubt in my mind that there will be a day of reckoning. After all, the global standard IS GSM, and we have been playing catch-up for years.
R...
(continues)
...
I don't think you read his post. He said GSM has been playing catchup.
You just never miss a chance. He never said anything except that Verizon needs to watch out that GSM may match in coverage and you jump into "Cingular vs. Verizon". This guys post actually has more to do with T-Mobile vs. Verizon in the sense that if Duetsch telecom chooses to throw money at T-Mobile for coverage (or decided to add roaming to their plans) they already have the service to start kicking everyone's collective ass.
Cingular on the brain. Relax.
You just never miss a chance. He never said anything except that Verizon needs to watch out that GSM may match in coverage and you jump into "Cingular vs. Verizon". This guys post actually has more to do with T-Mobile vs. Verizon in the sense that if Duetsch telecom chooses to throw money at T-Mobile for coverage (or decided to add roaming to their plans) they already have the service to start kicking everyone's collective ass.
Cingular on the brain. Relax.
...
Oh, relax yourself, Tex. He gave his opinion, I gave mine. At least I gave a better rationale for mine. And did the guy say word one about Deutsche Telekom in his post? Nope. Guess you're a mind reader then... that's kind of cool. 🙂
Might wanta chill on paranoiad 'you never miss a chance' stuff though, Tex. You're starting to sound like 'Angry Al' Swearengen. 😳
Might wanta chill on paranoiad 'you never miss a chance' stuff though, Tex. You're starting to sound like 'Angry Al' Swearengen. 😳
...
1. The subject of the post was T-Mobile and Verizon.
2. The guys posts mainly in Verizon and CDMA forums (not one Cingular forum post going back to mid-September).
Assuming he was staying on topic IT WOULD HAVE BEEN T-MOBILE.
You didn't bother to read any of this, you just fired away and wanted to jab Cingular.
Like I said, Cingular on the brain. NO ONE else mentioned it until you did.
2. The guys posts mainly in Verizon and CDMA forums (not one Cingular forum post going back to mid-September).
Assuming he was staying on topic IT WOULD HAVE BEEN T-MOBILE.
You didn't bother to read any of this, you just fired away and wanted to jab Cingular.
Like I said, Cingular on the brain. NO ONE else mentioned it until you did.
...
1. Subject of the post was RETAIL SALES SATISFACTION, not a general GSM vs CDMA pissing match.
2. Who cares where he posts?
3. "Assuming he was staying on topic"... well, he didn't, that's my point.
I was NOT the first to mention Cingular, here's a refresher:
Now, does that put your mind more at ease, Tex? Yeesh. 😳
2. Who cares where he posts?
3. "Assuming he was staying on topic"... well, he didn't, that's my point.
I was NOT the first to mention Cingular, here's a refresher:
by sngwrtr525 Today, 5:57 AM
Verizon better watch itself. As the GSM towers become more numerous, offering services that CDMA cannot, I have every reason to think that T-Mobile (and possibly Cingular) will be the powerhouses of the 21st century
Now, does that put your mind more at ease, Tex? Yeesh. 😳
...
You can't even get the subject of your own thread correct when it tarnishes the point you want to make. Your OWN subject was "Verizon, T-Mobile Tops In Retail Sales Satisfaction" and the discussion was about T-Mobile vs. Verizon.
The reverse horn is blaring from your posts.
The reverse horn is blaring from your posts.
...
LOL... yeah Tex, there's a HUGE difference between 'Retail Sales Satisfaction' and 'Verizon, T-Mobile Tops in Retail Satisfaction'. Enough to justify going off-topic into a CDMA vs GSM debate. Whatev. 🙄
In the end, the guy was off-topic, end of discussion. Don't know what you're still crying about, don't really care. I'm not sure even you know.
In the end, the guy was off-topic, end of discussion. Don't know what you're still crying about, don't really care. I'm not sure even you know.
...
There is a difference when you say you didn't know he was talking about T-Mobile and I did because I am a mind reader. Considering the topic included T-Mobile (which you dropped off, consciously or subconsciously, who knows) and he wanted to compare the other implications of said report.
It is only off topic to you because you didn't like the topic.
It is only off topic to you because you didn't like the topic.
...
Tex, take a look again at the subject line. Where exactly does it read, "GSM vs CDMA Pissing Match?". That's right... NOWHERE. 😳
As far as 'other implications' of the report that would LEAD to a GSM vs CDMA pissing match... there are none. Not only are the words 'GSM' and 'CDMA' NOT EVEN MENTIONED in the article, but the top two performers in the business satisfaction survey were one CDMA carrier and one GSM carrier. The bottom two? Again, one CDMA, one GSM. Seems like carriers of both technologies are capable of generating both good and bad customer retail sales experiences... IMAGINE THAT.
Look Tex, if you desperately WANT a topic that's a GSM vs CDMA pissing match, then go MAKE one YOURSELF. But don't try to tell me that this ta...
(continues)
As far as 'other implications' of the report that would LEAD to a GSM vs CDMA pissing match... there are none. Not only are the words 'GSM' and 'CDMA' NOT EVEN MENTIONED in the article, but the top two performers in the business satisfaction survey were one CDMA carrier and one GSM carrier. The bottom two? Again, one CDMA, one GSM. Seems like carriers of both technologies are capable of generating both good and bad customer retail sales experiences... IMAGINE THAT.
Look Tex, if you desperately WANT a topic that's a GSM vs CDMA pissing match, then go MAKE one YOURSELF. But don't try to tell me that this ta...
(continues)
...
