This is for decision makers at VZW
I just want to thank Verizon for continually giving their existing customers the finger. I realize it's common practice for wireless providers to screw their existing customers at every possible oppurtunity they have, but Verizon seems to excel in this area. Disabling one of the primary functions of bluetooth in their phones in an effort to force their users to use their pay based service instead of course isn't enough for them. Now they are selling the long awaited never before seen feature packed Nokia (6256i) to new customers through radioshack/inphonic and again, giving their existing customers...
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its is sad but that is the world of all businesses.
I realize this will go into the void, but what if just one VZW exec reads it, understands it and brings something up at their next meeting on subjects like this? Could it have an effect? Absolutely, but don't take that as me thinking for one minute that that rant will make a difference; I know it almost certainly will not.
i agree with you though.
Cingular is catching up to them fast, and Cingular already consistently provides some of the nicest non-messed with phones out there...Verizon better look out or they're going to find themselves in the #2 spot in the wireless market soon.
The only reason I don't go with Cingular now is because they are new to Oregon and they took over AT&T's new GSM network in this area, as a result their servi...
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http://www.forbes.com/global/2005/0314/022_print.html »
And here for quick more up to date numbers:
http://www.findarticles.com/p/articles/mi_m0NZB/is_8 ... »
Seems to be an increase, no?
SForsyth01 said:
Where have you been???? Cingular has been #1 in total subscribers for over a year now, ever since the buyout of AT&T Wireless. But, they have yet to prove that they are capable of leading the industry in Customer Service (consistently last or very close to last) or network reliability and coverage.
And this is coming from a Cingular Customer.
This is my analysis of the situation, only time will tell if it proves...
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The debate is not really IF Verizon will pass them, but WHEN. And how far in front they will get before all of Cingular's CEO's initiatives are accomplished to put Cingular in the right place to start going after massive growth again (because that isn't their main concern right now).
sdgmcdon said:
We agree to disagree, I'm not going to continue going in circles with you and repeating myself.
You is free to disagree, but Forsyth's pretty much right on this one. Verizon HAS been blowing Cingular's doors off this year, with no let-up in sight, an' most objective observers agree that its only a matter o' time before Verizon passes Cingular, an' re-takes #1.
That fact may be frustrating to you 'cus it takes pressure off of Verizon to conform to what you want 'em to do (which is what *I* want 'em to do too), but regardless that is the situation. Forsyth did sum it up pretty well.
hey look at tmobile's great results 🙂.. (1.06 million for the quarter.. they did better then cingular)
"shiznit!" lol man you are funny. lol.
i think cingular got 867k subscribers and tmobile got 1.06 million.
i am very impressed.
i think it shows how much cingular is struggling right now..
nygiants said:
WHOA simma down now, simma down the only reason t-mobile added so many people was because they gave away the house!!! Cingular Does not give away razors and blackberrys to make up for crappy service! how much mony did they lose on phones....???? They might have added more people but how much more money did they make? My guess is not alot and when you have Mobile Solutions as a agent for you just wait for the churn!!!!
Actualemente, T-Mobile didn't give away the house, they reduced handset subsidies. And yeah, they did make a lotta money/their profit went up. :
Citing a reduction in handset subsidies, T-Mobile USA said its cost per gross customer addition improved from $301 durin ...
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SystemShock said:
You is free to disagree....>
Is this the typical VZW cust? OMG. This is so funny... 🤣
it is actually the other way around.. verizon is catching up to cingular very fast and in the end of 2006 they will pass them to be number 1.
The numbers are at anyone time going to be a little misleading with things like this, cingular started off (after buying AT&T) with more subscribers than Verizon, they essentially bought them. They still have more and thus more market share than Verizon and Verizon could very well take the lead (and I actually hope they do, because IMHO there's only one way they can --> better phone selection). Cingular's entire problem in retaining this lead is not there phone selection, customer service, plan options, etc it's simply a matter of coverage and here's the danger to Verizon, CINGULAR KNOWS THAT...Verizon's biggest problem is their selection of phones (again, IMHO) and their biggest danger is T...
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Verizon:
First Quarter: 1.6 Million net ads
Second Quarter: 1.95 Million net ads
Third Quarter: 1.9 Million net ads
Cingular:
First Quarter: 1.4 Million net ads
Second Quarter: 1.1 Million net ads
Third Quarter: 867,000 net ads
I don't think Verizon's phone selection is holding them back at all - especially with all of their EVDO phones.
See my previous posts on this subject; I don't care to endlessly repeat myself.
And you know what Verizon's planning? In spite of what you say are crappy phones, they keep adding more and more customers. Most people could care less what kind of phone they have as long as they can use it for their primary function: to place CALLS. How do we know this? Most of us here who post on phonescoop work in the industry and come across this everyday. You as a customer who likes nice phones that do a lot of things are concerned, and it's a valid concern. But, you also have to realize that not everyone feels the same way as you do. They can't tailor make a phone just to suit YOUR needs.
Are you really of the opinion that just because Verizon's coverage is the best, because they are adding more people than other carriers currently is reason enough to not bother to improve in the areas where they are lacking by compa...
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As for off brand, adding to their incredible support (and thus the success of) LG phones, Verizon is now making a phone that apparently isn't even a brand, just a "Verizon CDMA XXXX"...
Nice! I want one of those!!! 🙄
Supposition:
n.
1. The act of supposing.
2. Something supposed; an assumption.
What you're referring to as the CDMA XXXX is a re-branded phone, not an off-brand phone. It happens in electronics all the time. It even happens in the auto industry. Ford makes a car and re-brands it under one of their other companies.
Makes a bit more sense that way, no?
Yes it does happen often that things get rebranded, but I don't recall a lot of situations where Comcast for instance has rebranded their Motorola DVR's as a Comcast DVR. Usually it's other MANUFACTURERS rebranding and reselling other manufacturers items, like HP rebranding the iPod, they are both manufacturers. I don't beleive I've often, if every seen a wireless compan...
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sdgmcdon said:
Cingular is catching up to them fast, and Cingular already consistently provides some of the nicest non-messed with phones out there...Verizon better look out or they're going to find themselves in the #2 spot in the wireless market soon.
Actually Verizon's already in the #2 spot in total number o' customers, 'cus Cingular shelled out $41 billion to buy ATT wireless an' its 21 million customers or so.
But despite that, its actually Verizon that is catchin' up to Cingular fast. Last quarter, Verizon had a net gain of 1.9 million customers. Cingular managed only about 860,000. Why so one-sided? 'cus people are likin' Verizon's quality over Cingular's. And it ain't jus' the better coverage ...
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SDG said it best.. "Coverage area" and i agree.
without their best coverage area, they wont have the lowest churn becuase they dont have any products and services that are good in the marketplace.. they are only good for the best wireless carrier.. as soon as they sign 1.8 million people they dont care about those guys and moves on to the next.. thats how it works..
nextel18 said:
yea, and why do they have the lowest churn rate?
SDG said it best.. "Coverage area" and i agree.
without their best coverage area, they wont have the lowest churn becuase they dont have any products and services that are good in the marketplace.. they are only good for the best wireless carrier.. as soon as they sign 1.8 million people they dont care about those guys and moves on to the next.. thats how it works..
lowest churn doesn't equal 'dont care' Nextel. I have been a customer for six years, and still today verizon will bend over backwards to keep me happy. Time and time again 🙂
just my .02 cents
gunny said:nextel18 said:
yea, and why do they have the lowest churn rate?
SDG said it best.. "Coverage area" and i agree.
without their best coverage area, they wont have the lowest churn becuase they dont have any products and services that are good in the marketplace.. they are only good for the best wireless carrier.. as soon as they sign 1.8 million people they dont care about those guys and moves on to the next.. thats how it works..
lowest churn doesn't equal 'dont care' Nextel. I have been a customer for six years, and still today verizon will bend over backwards to keep me happy. Time and time again 🙂
just my .02 cents
im sorry nextel, I got confused...
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nextel18 said:
yea, that is very true, but many people including execs and sales people could care less about retention and cares mostly about signing up new subscribers, even though, signing up new subscribers is more expensive then keeping the existing ones... who knwos why they dont care about keeping everyone happy.. perhaps they cant keep all 49 or so million customers happy all the time? i wish they would, but they dont care.
i agree with you though.
https://merits.vzw.com/index.aspx?AC=1 »
Go to that website and then tell me that they don't care about their existing customers.
we have many people on here, who are saying they are unhappy of how verizon is treating them... that shows that verizon doesnt care about the little guy.
Verizon's Info:
http://aboutus.vzw.com/aboutusoverview.html »
Cingular's Info:
http://www.cingular.com/about/company_overview »
Actually Cingular has 52.3 Million.
You just answered your own rant. They can't please everyone, they're not pleasing you. I would venture a guess and say that the vast majority of customers don't need their phones to have the latest and greatest technology. If you ask most people who have a cell phone if their phone has Bluetooth, they'll reply with a "What's bluetooth?"
A lot of customers get ignored with their complaints yes, but enough complaints from enough customers on the same subject with most companies eventually gets addressed if that number/percentage of customer base increases to such a point that it can no longer be ignored.
Does that help?
sdgmcdon said:
I realize that, however if any companies unhappy customers never voiced their concerns for the reasons you mention, then nothing would change. It's the one first complaint that gets others chiming in on that gets heard. If that first complaint is never made due to a "poor me no one will listen anyway" point of view then no one gets heard.
I realize this will go into the void, but what if just one VZW exec reads it, understands it and brings something up at their next meeting on subjects like this? Could it have an effect? Absolutely, but don't take that as me thinking for one minute that that rant will make a difference; I know it almost certainly will not.
Actually you are right to vo...
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sdgmcdon said:
Thanks for the support, and yes complaints on the level you have mentioned have been submitted; I was being a smarta$$ on phonescoop.com though; I figured that would get some attention (positive or negative), and I was right.
The complaint is a valid one. I suspect that if all the VzW people that have BlueTooth phones knew about crippling, they would care...... but most of them probably do not read PhoneScoop or Mobiledia and thus are not aware that they could be sending photos straight to their BlueTooth computers via the OBEX profile in their BlueTooth phones.
-Lorna
Since the mistake still exists though, I think regardless of them handling this for me, the complaint as you said is still more than valid.
And what are they thinking, with that crappy New Every Two credit? I mean, only $100 of new activation price?
And their coverage, wat a joke, it only covers about 92% of the country,, hello!!!! What about that other 8%, geeze.
All I want is the top of the line phone, with unlimited bluetooth access, because we cant have them limit certain features to make money, that would be redicilous.
Top of the line phone, top of the line coverage, top of the line customer service, and I dont want to pay anything for it!!!
How dare they try to make money off me!!!!!!!!!!
- I was beginning to think that I was the only sane person around here. Bluetooth is not a right. Neither is anything else associated with cell phones. It is a pay service in a very open, competitive market. You choose your service provider and with that choice come the limitations and privileges associated with that carrier. If it is that much of a deterrent to your happiness, then you need to get another service provider, man.
- As far as Radio Shack having temporary exclusivity.....that is a part of their contract with VzW. If they did not grant them some privileges, then most likely they would have not gotten the contract with RS. That would have cost them many sales. If the phone is that vital to
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The wireless carriers are in the market to make money and that is it, and as mentioned, they could care less about the little person. If they sign up 1.8 million people, they do not care if 1,000 or 50k people leave because obviously they have that 1.8 million. If people complain, they do not care again because they get many subscribers… I think they should change their strategy to treating and keeping every customer from the little person to the big people because as mentioned before it costs more money to sign up a subscriber then to resign and keep him.
The problem is, no carrier cares about most or least complaints as long as they are making money…
We are in a capitalistic society where ev...
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And where the hell do you get off with the idea that I think it's illegal or something for Verizon to do this? OF COURSE IT'S THEIR CHOICE TO DO WHAT THEY WANT! But AGAIN, if no one ever bitches about their product, what they don't like about it etc it will NOT get better. Customer feedback negative or positive is how companies can best determine what their customers want, If you don't like hearing me rant, then move along , ignore me, that's your choice but don't preach to me about if I don't...
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And BTW, alot of times the engine for an automobile is manufactured by someone other then the automanufacturer. Example, the diesel engine for a Chevy 3500 is made by Izuzu (sp?) and yes GM puts a govenor on it after they receive the truck. That is just one example...
What I am saying is that Verizon Wireless is well within their rights to use a third party item on their product but dictate what they want that product to do. And if Bluetooth doesn't like they way their product is being used, they have to right to refuse VZW access to their product. If the consumer needs a phone to perform a certain function and VZW doesn't have the phone that does this a...
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Do you understand that BT isn't a "product" someone is selling but rather a TECHNOLOGY? I don't think you do...My evidence of this is your comment of:
"And if Bluetooth doesn't like they way their product is being used, they have to right to refuse VZW access to their product"
Bluetooth is not a product someone is selling; get it? It's a technology...so your entire argument is well, moot.
To tell a company that they MUST use a technology to its full capability or don't use it at all...that is not what American economy is about. Once again, it is this simple. If you need that profile (got to use that word now...) and VZW doesn't have it but another carrier does...go with that. Maybe if enough people did, then VZW would use that profile also. The market will take care of itself...
However, AGAIN, I need the coverage that ONLY VZW has in this area so I DON'T HAVE A CHOICE but to stay with them HENCE WHY I AM BITCHING ABOUT IT.
I think I have already said this at LEAST a few times in this forum/thread
I'm done repeating myself - more questions? Read my other posts.
Just wanted to add that kindergarten response...
After doing some research today to clarify the matter, it is apparent that the order of the Bluetooth SIG allows the "technology" to be used for different profiles and the company selling said product can determine what levels of profiles that this product can be use for. So if VZW wants Motorola to only allow the Bluetooth profile for handsfree speaking, then they are completely within the rights as per the Bluetooth SIG. Early on it is felt that VZW did not clearly list what profiles that the phone could use...hence the settlement in the V710 case. But now they clearly display what profiles are able to be used. This is completely legal. If you feel that this would n...
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I'm done repeating myself - more questions? Read my other posts.
b!tch slapped by the reporters! LOL I thought the funniest of them all was, "What else have you done for TO this past year except for getting him kicked of his team?" TO even laughed! Drew just kept his freaking repeating, broken record sounding, crap of responses, avoiding the answer response of, "Next Question!" HAHAHAHAH 🤣 🤣 🤣
I'm just glad that my Steelers would never be dumb enough to even let someone like TO on the team in the first place.
SForsyth01 said:
Yeah, that whole press conference in TO's yard was classic.
I'm just glad that my Steelers would never be dumb enough to even let someone like TO on the team in the first place.
Hahahha.. can you imagine T.O. on the Steelers, in the locker room, pullin' his bull in front of Cowher? 😁
T.O. would last alla five minutes wit' the Steelers. They'd chain 'im to the water cooler an' leave him there while they went out n' played.
crazyeaglefan236 said:
Drew must die! LOL j/k of course! But he is a scumbag. I love the Philly media though! Drew got
b!tch slapped by the reporters! LOL I thought the funniest of them all was, "What else have you done for TO this past year except for getting him kicked of his team?" TO even laughed! Drew just kept his freaking repeating, broken record sounding, crap of responses, avoiding the answer response of, "Next Question!" HAHAHAHAH 🤣 🤣 🤣
Smartest thing T.O. could do would be to fire Drew as his agent. I don' think the public apology he jus' busted is gonna be enough. He's gotta actually DO somethin' if he don' wanna have to sit the entire year out.
I don' feel sorry for...
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SystemShock said:...crazyeaglefan236 said:
Drew must die! LOL j/k of course! But he is a scumbag. I love the Philly media though! Drew got
b!tch slapped by the reporters! LOL I thought the funniest of them all was, "What else have you done for TO this past year except for getting him kicked of his team?" TO even laughed! Drew just kept his freaking repeating, broken record sounding, crap of responses, avoiding the answer response of, "Next Question!" HAHAHAHAH 🤣 🤣 🤣
Smartest thing T.O. could do would be to fire Drew as his agent. I don' think the public apology he jus' busted is gonna be enough. He's gotta actually DO somethin' if he don' wanna have to sit the ent
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according to 2004 records from http://asp.usatoday.com/sports/football/nfl/s alaries/playersbyposition.aspx?pos=4, it shows that when you include signing bonuses, base salaries, and other bonuses that TO is number 2 behind marvin harrison. if you look at his base salary alone, he is not even in the top 10 with only $660,000. with just his signing bonus, he only got $2 million when the rest of the others got $3+ million. other bonuses he leads the industry.
i see his poin...
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A player can have talent, can have touchdowns, but if his constant BS an' sh*t 'tude destroys the teams morale, splits the locker room into seperate warring factions, poisons the atmosphere, then yeah, he's actually bringin' his team DOWN.
The Eagles know what they're doin'. If they want him gone, its 'cus they know they'll be better without him.
wfine81 said:...
I know! And dont get me started on how they are shafting us by giving us that new "merit program" free of charge.
And what are they thinking, with that crappy New Every Two credit? I mean, only $100 of new activation price?
And their coverage, wat a joke, it only covers about 92% of the country,, hello!!!! What about that other 8%, geeze.
All I want is the top of the line phone, with unlimited bluetooth access, because we cant have them limit certain features to make money, that would be redicilous.
Top of the line phone, top of the line coverage, top of the line customer service, and I dont want to pay anything for it!!!
How dare
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1st) Merit program? What the hell is that...Not sure what that is, but I know Cingulars got a good value going with rollover - probably worth more to their customers than what that merit program is.
2nd) New every 2? Yea, all the other providers do the same thing, sell their existing customers a phone at the 2 year activation price when they renew their 2 year contract...Verizon just averaged out the cost as $100 and advertised it like it's something special - good marketing, nothing more.
3rd) Coverage, yea, they're the best, but the others are catching up fast (I think Cingular is getting close (1-3 years?) to passing them up...So, they have the title, for now.
4th) The problem with them making mon...
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sdgmcdon said:...
I'll take this line by line.
1st) Merit program? What the hell is that...Not sure what that is, but I know Cingulars got a good value going with rollover - probably worth more to their customers than what that merit program is.
2nd) New every 2? Yea, all the other providers do the same thing, sell their existing customers a phone at the 2 year activation price when they renew their 2 year contract...Verizon just averaged out the cost as $100 and advertised it like it's something special - good marketing, nothing more.
3rd) Coverage, yea, they're the best, but the others are catching up fast (I think Cingular is getting close (1-3 years?) to passing them up...So, they have the title, for now.
4t
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SForsyth01 said:...sdgmcdon said:
I'll take this line by line.
1st) Merit program? What the hell is that...Not sure what that is, but I know Cingulars got a good value going with rollover - probably worth more to their customers than what that merit program is.
2nd) New every 2? Yea, all the other providers do the same thing, sell their existing customers a phone at the 2 year activation price when they renew their 2 year contract...Verizon just averaged out the cost as $100 and advertised it like it's something special - good marketing, nothing more.
3rd) Coverage, yea, they're the best, but the others are catching up fast (I think Cingular is getting close (1-3 years?) to passing them up...So
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And I don't have to post links to every carrier's upgrade policy when they are all publicly known information. If you want to verify my information so bad, go to the following websites.
www.verizonwireless.com
www.cingular.com
www.sprint.com
www.tmobile.com
And look for their upgrade programs. I shouldn't have to spoonfeed you everything. You can do some research on your own. Quit trying to just get all of your knowledge off of me and do something on your own for once.
disclaimer: "you" is referring generally to people that require links for everything. I was not referring to you specifically.
j/k 😉
J/K
you say a fact, you should back it up with strong evidence to support it or as you claim with other people you will lose all credibility. if that is what you want that is ok, but that is why whenver you say anything especially if it involves facts especially to me, i dont belive you.
i know the information and i dont have to get it from you, but all i am asking is for you to get the facts straighten out with links to support whwat you have said.. i know you dont like to do it becuase perhaps you are hiding your true intellegence of this matter or the wireless industry but when one is talking to ...
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you dont do anything to improve my knowledge on this industry, becuase i will always no more then you, again, i simply ask if you will say facts to back it up.. i dont see how hard that is.
perhaps for you it is, becuase some of what you say are pathetic ideas becuase of your lack of intellegence in this industry.
as i said previously, i get your drift..
New every 1 year? Not bad to be sure, however it's only for those spending $79.99/month with them or more, I would be willing to be that's the minority of their plans thus it's not the majority of their customers getting that. But again, not bad...
The free phone book transfers "IF" your a merit rewards member is hilarious - If bluetooth was enabled for file transfer on their phones a lot of people wouldn't...
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Once again:
1. Every Carrier sells accessories higher than you can buy them elsewhere. Cingular's prices are MUCH worse than Verizon's.
Think about family plans - I would guess (just a guess) that alot of people are on plans of $79.99 or higher.
2. Verizon does NOT charge the $25 activation fee for NE2 upgrades. My sister and her husband both just upgraded and there were no activation fees. Just a Moto E815 for free for each of them.
3. Take away analog and Verizon is a little behind Cingular.
4. Yes, the contracts prohibiting OBEX and File Transfer are mistakes, and Verizon has admitted such. But they have to deal with them. K...
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2) Good for them, but I'm more than aware that with some savy people can get wireless providers to waive charges at times. Where does it say anywhere from Verizon, in writing that they do not charge an activation fee? I only see where they show the $25 one.
3) In coverage? I don't think so...maybe in certain areas, but at least here in the PNA Verizon has far better coverage than Cingular.
4) If the contracts were negotiated far before file transfer over BT was even close to being available for everyday devices then wouldn't it also be true that the requ...
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2. Savvy people my a$$. My sister couldn't even tell you what an activation fee is let alone negotiate not paying it. Verizon charges an activation fee for new accounts, but there is no activation fee for upgrades, early or NE2. Call your local store, they will verify this. I, and my friends and family, have bought many phones from VZW (both NE2 and Full Retail upgrades) and NEVER been charged an activation fee on anything except for the first phone I ever bought with VZW.
...
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We agree to disagree, I'm not going to continue going in circles with you and repeating myself.
You keep saying that, therefore you are repeating yourself! 🤣
I can answer that question, and so can the others who activate service with Verizon: THEY DON'T CHARGE un upgrade fee. The fee you're looking at is for activating a NEW line of service.
sdgmcdon said:...
Since emailing Verizon results in a canned "thank you, you have been ignored, have a nice day!" response, I figured maybe I'll post this here.
I just want to thank Verizon for continually giving their existing customers the finger. I realize it's common practice for wireless providers to screw their existing customers at every possible oppurtunity they have, but Verizon seems to excel in this area. Disabling one of the primary functions of bluetooth in their phones in an effort to force their users to use their pay based service instead of course isn't enough for them. Now they are selling the long awaited never before seen feature packed Nokia (6256i) to new customers through radioshack/inphonic and aga
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yeahright said:
wouldn't you be able to pay retail at radio shack for it?
that is what i'm saying yeahright, what is this guy talking about? You can buy one off ebay today. Is this guy saying we wont be able to walk into RS and buy one? 😕
I was just attempting to explain to you what the real issue with the Bluetooth is. An explanation that was previously published directly from Verizon. But you refuse to accept that explanation. You just keep flaming about the same thing over and over. Give it up. You are beating a dead horse. We all feel the same way about BT, but there is nothing we can do about it.
sdgmcdon said:
I would never defend such a practice, but then I'm a pretty ethical person; maybe you are not?
Attacking someone else's ethics is pretty low, bro.
Maybe he don' see it as an ethical issue, while you do. That don' mean he's unethical, jus' that he sees it diff'rent than you.
SForsyth01 said:
This guy has no factual basis to back up his claims.
i agree. this is another person who "spends a lot of money with verizon" and wants to rule the world because of it. disabling bt, or choosing where they want to sell a certain model of phone is done because of logistical reasons. not always do i agree, but that doesn't matter. one question i have for this gent. (not you Forsyth) is, where were you when radio shaq was exclusively selling the moto 260? i'm sure i know the answer so i'll give you what i think...
ahem...
sdgmcdon sits at his kitchen table eating eggs and grits and maple syrup (or whatever it is Oregonians eat) reading his morning edition of "The Portland Gazette",...
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Tampa_VZW_Jim said:SForsyth01 said:
This guy has no factual basis to back up his claims.
this is america! ....
yep, and we all need to remember Amendment I
word
Tampa_VZW_Jim said:...SForsyth01 said:
This guy has no factual basis to back up his claims.
i agree. this is another person who "spends a lot of money with verizon" and wants to rule the world because of it. disabling bt, or choosing where they want to sell a certain model of phone is done because of logistical reasons. not always do i agree, but that doesn't matter. one question i have for this gent. (not you Forsyth) is, where were you when radio shaq was exclusively selling the moto 260? i'm sure i know the answer so i'll give you what i think...
ahem...
sdgmcdon sits at his kitchen table eating eggs and grits and maple syrup (or whatever it is Oregonians eat) reading his mo
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sdgmcdon said:
Yes? How difficult is that for you to understand? Is eBay a Verizon partner? NO! Those are PEOPLE that are in the industry selling their promotionally received or contest received phones...
There are others that will debate with you politely, I'm not one of those. Just stfu
How about that? We all better now?
gunny said:yeahright said:
wouldn't you be able to pay retail at radio shack for it?
that is what i'm saying yeahright, what is this guy talking about? You can buy one off ebay today. Is this guy saying we wont be able to walk into RS and buy one? 😕
No, apparently he's hacked off 'cus he'll have to WAIT A FEW DAYS to do so. Either that or go to a Best Buy next week.
I hope you're right and likely you are since you appear to be such a VZW fanboy, you're probably an employee so you would know.
If a company is going to release a product to one group or another before all groups (groups being customers or non-customers in this case) the right thing to do is release it to their paying customers first. Again, yes, they can do any damn thing they want to, my complaint still stands, I think it's pretty crappy of them to do.
Btw, I don' even have Verizon service yet. I came here an' researched it, an' from what I found, yeah, I'm probably goin' with them.
Verizon sales (phone and in store) won't even admit they are selling it (or they truly do not know).
sdgmcdon said:
Call Verizon, go into a store - you CANNOT buy this phone from Verizon currently as a Verizon customer. The only way to currently get it is by going through Radio Shack and Inphonic as a NEW customer.
Verizon sales (phone and in store) won't even admit they are selling it (or they truly do not know).
I think your jumpin' the gun.. the phone is s'posed to come in very soon fo' Best Buy as well, and eventually is s'posed to be available at Verizon stores too, tho' that might take awhile. Verizon stores ain' gonna say jack 'bout it, a'course, 'cus they know that Radio Shack and Best Buy are gonna have it well before they are.
I'd think you should be able to get this phone, new customer o' ...
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What you seem to be not scopin' is that you'll be able to get the phone OTHER PLACES than InPhonics. In-store at Radio Shack. At Best Buy. An' eventually at Verizon stores.
Did you want to know the SKU number at Best Buy, impatient fella? Its 7302616, wit' their database showin' a current release date of Nov. 13th:
http://www.howardforums.com/showthread.php?t=755132& ... »
Chill out. You'll get yo' phone.
sdgmcdon said:
Call Verizon, go into a store - you CANNOT buy this phone from Verizon currently as a Verizon customer. The only way to currently get it is by going through Radio Shack and Inphonic as a NEW customer.
Verizon sales (phone and in store) won't even admit they are selling it (or they truly do not know).
Some dont know. The store I went into, like I stated in a previous post he was very helpful and I will buy from him. But he did know what the Nokia 6255i/6256i was when he saw it on my hip.
sdgmcdon said:
Now they are selling the long awaited never before seen feature packed Nokia (6256i) to new customers through radioshack/inphonic and again, giving their existing customers the finger by not allowing us to buy it, not even at full retail price...
Hum.. what are you talkin' about? Radio Shack won't let you buy the phone fo' full retail? I never heard of that. Are you sure, cus that don' sound right.
Is the real problem that you won' be able to use yo' NE2 at Radio Shack to get this phone? If so, I get what you're sayin', but word is that the phone will be comin' to Verizon stores eventually. Its jus' that places like Radio Shack and/or Best Buy are getting them as exclusives for awhile.
Shall I try it in Greek next?
You'll be able to buy this phone, new customer o' not, Greek o' not.
SForsyth01 said:
You CAN buy it from Radio Shack at full retail as long as they have them. I just got off of the phone with a good friend of mine who is a manager for RS. He said nothing is prohibiting them from selling it for full retail. So if a RS store is telling someone no, it is because they are being a$$holes and holding them back because that store manager is insisting on new activation as well.
Hum. Sounds like a typical Radio Shack ghetto thing to do.
If anythin', I think your the one who's gettin' upset, judgin' from some of yo' posts. Take yo' own advice, an' chill. You'll get your phone.
Either dat, or go to T-Mobile. They ain't too bad. If I wasn't goin' with Verizon, they'd be my next choice.
Count to ten, knock back a brewski, an' think o' somethin' else. You'll feel better, an' your blood pressure'll thank you.
Look at that detective guy from 'Dragnet'.
If it means that much to you, switch carriers. You have $300 for a phone, pay the ETF.
If it were a matter of having a choice (I absolutely require Verizons coverage range) then why would I be bitching and moaning about it?
😁
Thanks!
Get a life and find an NFL team to root for. Only a fool is a fan of a utility.
A) Verizon WIRELESS is not a utility
B) Who's the "fan of utility" here?
C) Huh?
sdgmcdon said:
OK
A) Verizon WIRELESS is not a utility
B) Who's the "fan of utility" here?
C) Huh?
A) VZW is very definately a utility! ! ! ! !
B) The "fans of a utility" are the numerous people who've been flaming you ever since you started this thread because you had the nerve to dare critisize VZW.
C) Huh? Hey, I'm on your side! ! ! ! !
Didn't realize you were on my side, cool I guess but what the heck are you thinking VZW is a utility for? Verizon is a utility (POTS), but VZW is not...Utility's typically have a monopoly in a given market and provide basic utility services that are incredibly difficult for an outside company to come into town and provide. VZW is no where near a monopoly and anyone can come to town and setup wireless service (well, some serious bankrolling would be needed, but...).
public utility
"n. A private business organization, subject to governmental regulation, that provides an essential commodity or service, such as water, electricity, transportation, or communication, to the public."
VZW fits the bill. Privately held, government regulated, provides essential service such as communication (It's 2005 and wireless is now every bit as essential as landline)to the public.
Being a monopoly is is not a criteria, and in recent years all utilities have lost monopoly status including gas and electric. In fact the Communication Act of 1996 specifically forbids monopoly in local land-line phone service.
And even though they are not technically monopolies, wireless compani...
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Once I do see it, I'll praise them for it.
I give no credit where it is not yet due.
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You mention that verizon disabled it to avoid lawsuits for how people use that feature (or something to that nature)...I call bullshit on that. If that were the case Dell may want to think about disabling their CDRW/DVDRW's ability to copy disks, after all some people use them to burn copyrighted material...Bad arguement, it doesn't hold water.
No, the FACT is Verizon has contractual agreements that were the result of their own poor judgement and/or they simply found a creative way...
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I was addressing that persons mention of constant complaints, not the statistical number of calls/contacts/complaints that Verizon actually gets nationally so I'm not sure what the point of your post is, but thanks for the 411 I guess.
My point is, given the overall customer base, the complaints are not that constant.
The reaction has been people flaming me (most of which appear to be Verizon employee's???) for having the nerve to actually complain about Verizon and/or for complaining when the complaint I had was already "covered" here.
As a result this thread is getting FAR MORE traffic than I am willing to s...
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🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 ...
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Now they are selling the long awaited never before seen feature packed Nokia (6256i) to new customers through radioshack/inphonic and again, giving their existing customers the finger by not allowing us to buy it, not even at full retail price...
???wtf??? Its Radio Shack selling the phone to new customers, not Verizon Wireless. Radio Shack gets their own inventory of phones from the manufacturer. They don't get them f...
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Are you actually trying to make the case that RS is branding phones with VZW without contractual agreements and permission from VZW? That Verizon is not in any way benefiting from or supprting this relationship and that RS is just hijacking their network and putting ESN's on the VZW network and collecting the payments themselves without VZW's consent?
Your attempt to dismiss VZW's responsibiltiy here with the argument that Verizon has zero to do with the VZW products RS is ...
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1. Sales agent (RS, Best Buy, Indirect) buys a phone. Whether it is direct from the manufacturer (Motorola, LG, Samsung, etc) or from a distribution channel, they buy the phone at a cost.
2. Verizon Wireless pays that dealer a commission if the dealer sells a LINE OF SERVICE, whether this be a new line or an upgrade...as long as the customer is eligible for an upgrade and a new contract is signed.
3. Said dealer or agent uses a LARGE part of that commission to be able to sell the phone to the customer at a discounted rate.
4. Verizon Wireless has no control over what that dealer will sell that phone for. The market will control that. If the dealer is way too high and doesn't do ...
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I gave help in a profession manner on that last post and it still wasn't good enough...go away. You said I was a "troll", you are the one showing "trollish" characteristics.
The reaction has been people flaming me (most of which appear to be Verizon employee's???) for having the nerve to actually complain about Verizon and/or for complaining when the complaint I had was already "covered" here.
As a result this threa...
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Please explain to me how the public at large is suppose to give a rats butt about who's inventory has what phones when the SIMPLE FACT is that RS (or anyone for that matter) is selling a VERIZON WIRELESS BRANDED phone that is not available to existing VZW customers?
I don't care if they give a rat's ass or not, it doesn't change the fact that its RS getting the phone from the manufacturer, and not from vzw. Yes, they are selling a vzw branded phone. What the hell does that have to do with anything? Its vzw branded because the manufacturer made it for use on the vzw network. There have been several models of phones made specifically for vzw, but only to be sold by RS. I'm not saying thats the case with this parti...
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The reaction has been people flaming me (most of which appear to be Verizon employee's???) for having the nerve to actually complain about Verizon and/or for complaining when the complaint I had was already "covered" here.
As a result this thread is getting FAR MORE traffic than I am willing to s...
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And by the way, if your so sick of hearing this then you obviously hear it often? Maybe VZW should consider whether these seemingly (according to you) common complaints are valid or not rather than just throwing them out the window as you appear to want to do.
I'm sick of hearing it because it is such a ridiculous complaint. To be honest, I can only count about 5 times that I have had to deal with it, but I was sick of it after the second time. And for the record, OK, I have considered if the complaints are valid, and they are not. Happy? 🤣
Oh, and I don't throw them out the window, I throw them in the recycle bin. 😈
The reaction has been people flaming me (most of which appear to be Verizon employee's???) for having the nerve to actually complain about Verizon and/or for complaining when the complaint I had was already "covered" here.
As a result this thread is getting FAR MORE traffic than I am willing to s...
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I know how cell phone companies make their money, apparently you do not.
I've repeated myself more than enough in this thread, if you want more information about my complaint and reasoning for it, read through the thread.
I suspected this years ago when ...
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bigdaddyjay said:
What is your point??????? Verizon doesn't sell a crappy Nokia so you cry in the forum, they cripple bluetooth so you cry in the forum, they charge you full retail since you are likely under contract while a new customer gets a discounted phone for signing a two year agreement and you cry in this forum? How do you think cell phone companies make money sdgmcdon??? I can't think of the last time DISH NETWORK offered me a free television if I agreed to use their services for two years yet I still pay for their services. If you want the crappy Nokia then go on E-Bay or to Radio Shack and pay for it and stop crying!!
🤣 🤣 🤣 I agree!!! I am just keeping up on them so i can give...
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just want to thank Verizon for continually giving their existing customers the finger. I realize it's common practice for wireless providers to screw their existing customers at every possible opportunity they have, but Verizon seems to excel in this area.
Then please explain why it is that VZW continuously has the lowest churn rate of carriers! With an impressive gap to second place none the less!?!?!?
Disabling one of the primary functions of Bluetooth in their phones in an effort to force their users to use their pay based service instead of course isn't enough for them
This is what happens when ...
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Voice_Of_Logic said:...
I promise, I tried and tried to stay out of this one! But these hollow and obvious uneducated comments deserve it...
just want to thank Verizon for continually giving their existing customers the finger. I realize it's common practice for wireless providers to screw their existing customers at every possible opportunity they have, but Verizon seems to excel in this area.
Then please explain why it is that VZW continuously has the lowest churn rate of carriers! With an impressive gap to second place none the less!?!?!?
Disabling one of the primary functions of Bluetooth in their phones in an effort to force their users to use their pay based service instead of course isn't enough f
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The reaction has been people flaming me (most of which appear to be Verizon employee's???) for having the nerve to actually complain about Verizon and/or for complaining when the complaint I had was already "covered" here.
As a result this thread is getting FAR MORE traffic than I am willing to s...
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I suppose you got flamed because your first post was flammatory......
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I'm sorry you are of the opinion that consumers should just shut their trap and bend over and take it rather than suggest, complain etc about the product that they are getting from a company that they expect more from. I'm still astonished at that view that seems to be prominent here; but I would ask that you and others here consider something and that is WHERE I AM COMING FROM. Where I live Verizon is the ONLY carrier with good coverag...
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You made claims that Verizon Wireless was so big and bad that they just flip off all their customers. That is so not true. VZW has the one of the HIGHEST rated customer care departments. The HIGHEST customer satisfaction...as proof by their lowest churn rate and numerous surverys.
I do not like the fact that Pontiac didn't put a more powerful engi...
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crazyeaglefan236 said:...
I don't agree with the crippling the Bluetooth either. But to attack the company which product I sell...attack, not just voice complaints...you will get people defending them. That is the problem in today's society, noone has any loyalty. I have drive and ambition. I know I cannot sell them all, but when someone that I delt with bought a product from a competitor...I don't like it.
You made claims that Verizon Wireless was so big and bad that they just flip off all their customers. That is so not true. VZW has the one of the HIGHEST rated customer care departments. The HIGHEST customer satisfaction...as proof by their lowest churn rate and numerous surverys.
I do not like the fact t
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Loyalty? Why should I be loyal to a company that takes a technology that's primary reason for existence is wireless file transfer, disables that feature then says "but you can still do it with X service for X amount a month" ... That to ME is unethical and I don't care what company behaves that way, I will bitch and complain about it every time. Can they do that; is it their perogative? Of course it is but that by NO MEANS means that people have to just accept it and be happy about it.
Your pontiac vibe comparison is in no way an accurate analogy to this situation, with pontiac you can buy a different car with different options, with Verizon you can buy a different phone with different options; ...
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BTW, how would Cingular handle a customer that got a virus in their phone (a couple viruses did attack GSM phones within the past 12 months) because they do...
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That's kind of my reason for this. If they are already on top when it comes to coverage, whats wrong with trying to be on top when it comes to phones & their capabilities? You and others here are acting as though that's unreasonable; it's not.
"BTW, how would Cingular handle a customer that got a virus in their phone (a couple viruses did attack GSM phones within the past 12 months) because they downloaded a file onto their phone using the file transfer feature of bluetooth? What if that virus killed the whole software on the phone and this couldn't be reloaded? Would Cingular warrant that phone?"
I would imagine just lik...
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...you're a moron.
Your pontiac vibe comparison is in no way an accurate analogy to this situation, with pontiac you can buy a different car with different options, with Verizon you can buy a different phone with different options; that arguement is flawed from the beginning...
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That's, umm...stupid.
As for what I do for a living, what the hell does that have to do with anything?
And again, I created the thread, I'm replying to people posting TO ME in the thread...Do you not understand how forums work?
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"and those unhelpful CS people who apparently lack any intelligence that you'd recognize"
Before getting flamed in this thread from such CS people I would have disagreed with you there as my post had zero to do with VZW customer service...now, I think I probably would agree with that though.
I was belittling VZW's decision (and decision makers) for what they decided to do as mentioned in my initial post. Only after being flamed by what apparently appears to be a bunch of Verizon intro level store employees here did the belittling of them come into play. If you could comprehend what you read accurately ...
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So explain to me how anyone here in the forum is going to help me with the problems I've stated? Hmm...Didn't think so. As for the quote about screwing people, you need to take the quotes out, it's a paraphrase that you put there at best...
But all that aside, tell me of another service based industry where all the major companies involved lock their customers into 1-2 year contracts (and heavily push the 2 year, in a lot cases using the 2 year if the customer doesn't specify) in under 2 weeks from purchase, do not allow returning the product after two weeks (excluding Cingular, they are at le...
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2nd off...what other service industry will subsidize the cost of owning the product needed to ulitilize their service? Satellites are the only that come to mind... heck even credit card machines you have to purchase at a full tilt. If you don't like that...there is always prepaid cellular service. I do believe all carriers offer this option. It is more pricey...but hey, no commitment. If you don't like that, go to Germany where a phone will cost you 400 to 500 bucks, but of course you can use it with any carrier without contract.
3rdly...no paraphrasing need. I c...
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...Is that better? Get it? Are you really that childish that you think anyone would claim to own a web site they quite obviously to everyone on it knows they don't own?
What are you 12?
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Baby sitting servers is sometimes the same way.
Other companies/industries that will provide X "for free" in exchange for using Y"
Satellite (Television and Radio)
Cable (Television and Internet)
Internet Service Providers
Printer Manufacturers & Distributers
Shipping Industry
Banking Industry
Advertising
Real Estate
Enough? Want more?
"go to Germany where a phone will cost you 400 to 500 bucks, but of course you can use it with any carrier without contract."
I'd prefer that actually as I suspect a lot of people would. You think people are stupid enough to not realize they would pay $400-$500 and more for their service over months/years anyway regardless of the price o...
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Maybe that will push carriers into a position to play nice with eachother and stop locking phones/equipment etc...in an effort to get a "one card for all" technology into a laptop for data use...who knows...
pete1660 said:
Please!
LOL. I was just thinking, "Damn this is a long thread!"