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This is for decision makers at VZW

sdgmcdon

Nov 8, 2005, 2:25 PM
Since emailing Verizon results in a canned "thank you, you have been ignored, have a nice day!" response, I figured maybe I'll post this here.

I just want to thank Verizon for continually giving their existing customers the finger. I realize it's common practice for wireless providers to screw their existing customers at every possible oppurtunity they have, but Verizon seems to excel in this area. Disabling one of the primary functions of bluetooth in their phones in an effort to force their users to use their pay based service instead of course isn't enough for them. Now they are selling the long awaited never before seen feature packed Nokia (6256i) to new customers through radioshack/inphonic and again, giving their existing customers...
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nextel18

Nov 8, 2005, 2:27 PM
u know verizon wireless continues to get 1.8 million or so subscribers per quarter. do you think out of all fairness they care about 1 person or thousands of people? of course not becuase they know that they will get tons of subscribers during that quarter.

its is sad but that is the world of all businesses.
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sdgmcdon

Nov 8, 2005, 2:34 PM
I realize that, however if any companies unhappy customers never voiced their concerns for the reasons you mention, then nothing would change. It's the one first complaint that gets others chiming in on that gets heard. If that first complaint is never made due to a "poor me no one will listen anyway" point of view then no one gets heard.

I realize this will go into the void, but what if just one VZW exec reads it, understands it and brings something up at their next meeting on subjects like this? Could it have an effect? Absolutely, but don't take that as me thinking for one minute that that rant will make a difference; I know it almost certainly will not.
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nextel18

Nov 8, 2005, 2:38 PM
yea, that is very true, but many people including execs and sales people could care less about retention and cares mostly about signing up new subscribers, even though, signing up new subscribers is more expensive then keeping the existing ones... who knwos why they dont care about keeping everyone happy.. perhaps they cant keep all 49 or so million customers happy all the time? i wish they would, but they dont care.

i agree with you though.
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wfine81

Nov 8, 2005, 2:41 PM
How can you say they dont care? VZW has the lowest churn rate in the biz.
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sdgmcdon

Nov 8, 2005, 2:54 PM
That's because of one thing (IMO) - Coverage area. They do simply have the best coverage of any provider out there. My question is why they don't realize that if they added some nice phones to their line up without messing with the phones functionality as received from the manufacturer that they could really clean house in the wireless market.

Cingular is catching up to them fast, and Cingular already consistently provides some of the nicest non-messed with phones out there...Verizon better look out or they're going to find themselves in the #2 spot in the wireless market soon.

The only reason I don't go with Cingular now is because they are new to Oregon and they took over AT&T's new GSM network in this area, as a result their servi...
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gunny

Nov 8, 2005, 2:57 PM
sdgmcdon said:


Cingular is catching up to them fast,
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🤣 🤣 🤣 🤣 🤣 🤣
ok guy 🙂
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g3nu1n3g3m1n1

Nov 8, 2005, 3:18 PM
🤣 I laugh with you buddy....I work for Verizon and detest even calling cingular agents just to get an account number so i can steal their customer.....sad state of affairs but unfortunately there will NEVER be a day that everyone is happy.....but I AM!!!
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sdgmcdon

Nov 9, 2005, 3:22 PM
Oh would you look at that! I'm wrong...Cingular is already ahead of Verizon in subscribers:

http://www.forbes.com/global/2005/0314/022_print.html »

And here for quick more up to date numbers:

http://www.findarticles.com/p/articles/mi_m0NZB/is_8 ... »

Seems to be an increase, no?
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SForsyth01

Nov 9, 2005, 4:04 PM
Where have you been???? Cingular has been #1 in total subscribers for over a year now, ever since the buyout of AT&T Wireless. But, they have yet to prove that they are capable of leading the industry in Customer Service (consistently last or very close to last) or network reliability and coverage.
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SForsyth01

Nov 9, 2005, 4:04 PM
SForsyth01 said:
Where have you been???? Cingular has been #1 in total subscribers for over a year now, ever since the buyout of AT&T Wireless. But, they have yet to prove that they are capable of leading the industry in Customer Service (consistently last or very close to last) or network reliability and coverage.


And this is coming from a Cingular Customer.
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sdgmcdon

Nov 9, 2005, 4:25 PM
Yes - very true...But they are still leading and they have recognized and clearly stated what they know their problems to be per an article/interview with their CEO with Business Week, hence I do believe if they do indeed make those changes which do go in the right direction that they will likely continue to lead. Verizon on the other hand has yet to clearly state that they recognize the challenges they have to overcome to take back the number 1 spot (at least to my knowledge they have not). Thus, in my opinion Verizon is in danger of staying number 2 for quite a while in addition to seeing Cingular beginning to take some of their market share over the next few years.

This is my analysis of the situation, only time will tell if it proves...
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SForsyth01

Nov 9, 2005, 4:29 PM
You are correct, only time will tell. But keep in mind, Verizon has been blowing Cingular's preverbial doors off in net ads each quarter. 3rd quarter 2005, VZW was over 1 million better. VZW is only 3 million behind right now. Based on that pace, they will pass them by the end of the 3rd quarter 2006.

The debate is not really IF Verizon will pass them, but WHEN. And how far in front they will get before all of Cingular's CEO's initiatives are accomplished to put Cingular in the right place to start going after massive growth again (because that isn't their main concern right now).
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sdgmcdon

Nov 9, 2005, 4:38 PM
We agree to disagree, I'm not going to continue going in circles with you and repeating myself.
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SystemShock

Nov 9, 2005, 4:58 PM
sdgmcdon said:
We agree to disagree, I'm not going to continue going in circles with you and repeating myself.

You is free to disagree, but Forsyth's pretty much right on this one. Verizon HAS been blowing Cingular's doors off this year, with no let-up in sight, an' most objective observers agree that its only a matter o' time before Verizon passes Cingular, an' re-takes #1.

That fact may be frustrating to you 'cus it takes pressure off of Verizon to conform to what you want 'em to do (which is what *I* want 'em to do too), but regardless that is the situation. Forsyth did sum it up pretty well.
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nextel18

Nov 9, 2005, 5:00 PM
system, i was the one who brought up that verizon will re take the number 1 spot, not SF.

hey look at tmobile's great results 🙂.. (1.06 million for the quarter.. they did better then cingular)
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SystemShock

Nov 9, 2005, 5:11 PM
T-Mobile beat Cingular in customers added?! Holy shiznit! They is like half of Cingular's size. Damn. 😳
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nextel18

Nov 9, 2005, 5:13 PM
yea, tmobile beat cingular in net ads for this quarter. (3rd)

"shiznit!" lol man you are funny. lol.

i think cingular got 867k subscribers and tmobile got 1.06 million.

i am very impressed.

i think it shows how much cingular is struggling right now..
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nygiants

Nov 9, 2005, 9:07 PM
WHOA simma down now, simma down the only reason t-mobile added so many people was because they gave away the house!!! Cingular Does not give away razors and blackberrys to make up for crappy service! how much mony did they lose on phones....???? They might have added more people but how much more money did they make? My guess is not alot and when you have Mobile Solutions as a agent for you just wait for the churn!!!!
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SystemShock

Nov 9, 2005, 10:51 PM
nygiants said:
WHOA simma down now, simma down the only reason t-mobile added so many people was because they gave away the house!!! Cingular Does not give away razors and blackberrys to make up for crappy service! how much mony did they lose on phones....???? They might have added more people but how much more money did they make? My guess is not alot and when you have Mobile Solutions as a agent for you just wait for the churn!!!!

Actualemente, T-Mobile didn't give away the house, they reduced handset subsidies. And yeah, they did make a lotta money/their profit went up. :


Citing a reduction in handset subsidies, T-Mobile USA said its cost per gross customer addition improved from $301 durin ...
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Anxiovert

Nov 10, 2005, 11:15 PM
SystemShock said:
You is free to disagree....>

Is this the typical VZW cust? OMG. This is so funny... 🤣
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nextel18

Nov 8, 2005, 2:58 PM
"Cingular is catching up to them fast"

it is actually the other way around.. verizon is catching up to cingular very fast and in the end of 2006 they will pass them to be number 1.
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sdgmcdon

Nov 9, 2005, 3:38 PM
See the last post I just made in this thread...

The numbers are at anyone time going to be a little misleading with things like this, cingular started off (after buying AT&T) with more subscribers than Verizon, they essentially bought them. They still have more and thus more market share than Verizon and Verizon could very well take the lead (and I actually hope they do, because IMHO there's only one way they can --> better phone selection). Cingular's entire problem in retaining this lead is not there phone selection, customer service, plan options, etc it's simply a matter of coverage and here's the danger to Verizon, CINGULAR KNOWS THAT...Verizon's biggest problem is their selection of phones (again, IMHO) and their biggest danger is T...
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SForsyth01

Nov 9, 2005, 4:08 PM
FYI, Verizon is not having any trouble at all moving up on Cingular and retaking the lead. Here is a synopsis of the net customer additions each quarter for Verizon and Cingular:

Verizon:
First Quarter: 1.6 Million net ads
Second Quarter: 1.95 Million net ads
Third Quarter: 1.9 Million net ads

Cingular:
First Quarter: 1.4 Million net ads
Second Quarter: 1.1 Million net ads
Third Quarter: 867,000 net ads

I don't think Verizon's phone selection is holding them back at all - especially with all of their EVDO phones.
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sdgmcdon

Nov 9, 2005, 4:27 PM
Again...At this point it's opinion who will have and retain the lead for years to come...Verizon is catching up, will they pass? Will they plunder? Who knows, just because they are currently up by no means suggests without a doubt that they will get there or stay there if they do get there which is what you seem to believe.

See my previous posts on this subject; I don't care to endlessly repeat myself.
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SForsyth01

Nov 9, 2005, 4:30 PM
Just look at the numbers for 2005. That should be convincing enough.
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sdgmcdon

Nov 9, 2005, 4:40 PM
I'm done repeating myself - more questions? Read my other posts.
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nygiants

Nov 9, 2005, 9:12 PM
sdgmcdon, im sorry that these guys do not see your point just that you are putting down the team. I see your point and understand it. I live in washington state and I bet that oregon will get better soon! Then you can come to team orange!
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craptacularwireless

Nov 11, 2005, 3:43 PM
"Verizon's biggest problem is their selection of phones (again, IMHO) and their biggest danger is THEY DO NOT KNOW -OR- RECOGNIZE THAT."

And you know what Verizon's planning? In spite of what you say are crappy phones, they keep adding more and more customers. Most people could care less what kind of phone they have as long as they can use it for their primary function: to place CALLS. How do we know this? Most of us here who post on phonescoop work in the industry and come across this everyday. You as a customer who likes nice phones that do a lot of things are concerned, and it's a valid concern. But, you also have to realize that not everyone feels the same way as you do. They can't tailor make a phone just to suit YOUR needs.
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sdgmcdon

Nov 11, 2005, 4:25 PM
That's not what I am asking or would expect, a tailor made phone that is and yes you are absolutely correct the primary thing a phone should do is work for voice calls. However every other carrier out there has a good selection of top name phones, nokia, motorola, LG, samsung etc that within each brand have a range of functions from basic "it's a phone" to it's a PDA, phone, bluetooth, camera, cool looking, plain, whatever. VZW, is the only carrier that does not. They have off brand decent (at best) phones...

Are you really of the opinion that just because Verizon's coverage is the best, because they are adding more people than other carriers currently is reason enough to not bother to improve in the areas where they are lacking by compa...
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craptacularwireless

Nov 11, 2005, 4:31 PM
That is not my opinion at all, nor is it the opinion of Verizon. You don't know what Verizon has on the horizon (Ha!), and neither do I. You're making suppositions. I don't know what you're talking about when you say off-brand phones. All the manufacturers you stated make phones for Verizon. How are they off-brand with Verizon, but not off-brand with the other carriers?
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sdgmcdon

Nov 11, 2005, 4:47 PM
How is commenting on their CURRENT phones & services a supposition? Please, bring validity to that oxymoron for me.

As for off brand, adding to their incredible support (and thus the success of) LG phones, Verizon is now making a phone that apparently isn't even a brand, just a "Verizon CDMA XXXX"...

Nice! I want one of those!!! 🙄
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craptacularwireless

Nov 11, 2005, 4:56 PM
You're making suppositions about what's going to happen to Verizon in the future. You said that they won't be number one for long if they don't stop crippling their Bluetooth phones. That would be a supposition.

Supposition:
n.
1. The act of supposing.
2. Something supposed; an assumption.

What you're referring to as the CDMA XXXX is a re-branded phone, not an off-brand phone. It happens in electronics all the time. It even happens in the auto industry. Ford makes a car and re-brands it under one of their other companies.
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sdgmcdon

Nov 11, 2005, 6:40 PM
Oh, well then maybe, just maybe when you say I am using suppositions if you are not referring to my statements which you are directly responding to, you should mention specifically what statements you are referring to, without that there is zero way for me to just guess which of dozens of dozens of my posts you may be referring to.

Makes a bit more sense that way, no?

Yes it does happen often that things get rebranded, but I don't recall a lot of situations where Comcast for instance has rebranded their Motorola DVR's as a Comcast DVR. Usually it's other MANUFACTURERS rebranding and reselling other manufacturers items, like HP rebranding the iPod, they are both manufacturers. I don't beleive I've often, if every seen a wireless compan...
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SystemShock

Nov 8, 2005, 4:06 PM
sdgmcdon said:
Cingular is catching up to them fast, and Cingular already consistently provides some of the nicest non-messed with phones out there...Verizon better look out or they're going to find themselves in the #2 spot in the wireless market soon.

Actually Verizon's already in the #2 spot in total number o' customers, 'cus Cingular shelled out $41 billion to buy ATT wireless an' its 21 million customers or so.

But despite that, its actually Verizon that is catchin' up to Cingular fast. Last quarter, Verizon had a net gain of 1.9 million customers. Cingular managed only about 860,000. Why so one-sided? 'cus people are likin' Verizon's quality over Cingular's. And it ain't jus' the better coverage ...
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nextel18

Nov 8, 2005, 2:58 PM
yea, and why do they have the lowest churn rate?

SDG said it best.. "Coverage area" and i agree.

without their best coverage area, they wont have the lowest churn becuase they dont have any products and services that are good in the marketplace.. they are only good for the best wireless carrier.. as soon as they sign 1.8 million people they dont care about those guys and moves on to the next.. thats how it works..
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gunny

Nov 8, 2005, 3:03 PM
nextel18 said:
yea, and why do they have the lowest churn rate?

SDG said it best.. "Coverage area" and i agree.

without their best coverage area, they wont have the lowest churn becuase they dont have any products and services that are good in the marketplace.. they are only good for the best wireless carrier.. as soon as they sign 1.8 million people they dont care about those guys and moves on to the next.. thats how it works..


lowest churn doesn't equal 'dont care' Nextel. I have been a customer for six years, and still today verizon will bend over backwards to keep me happy. Time and time again 🙂
just my .02 cents
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gunny

Nov 8, 2005, 3:04 PM
gunny said:
nextel18 said:
yea, and why do they have the lowest churn rate?

SDG said it best.. "Coverage area" and i agree.

without their best coverage area, they wont have the lowest churn becuase they dont have any products and services that are good in the marketplace.. they are only good for the best wireless carrier.. as soon as they sign 1.8 million people they dont care about those guys and moves on to the next.. thats how it works..


lowest churn doesn't equal 'dont care' Nextel. I have been a customer for six years, and still today verizon will bend over backwards to keep me happy. Time and time again 🙂
just my .02 cents


im sorry nextel, I got confused...
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nextel18

Nov 8, 2005, 3:08 PM
we all get confused.. lol
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nextel18

Nov 8, 2005, 3:08 PM
as i said before.. it is cheaper to keep a subscriber then to sign one up, however, many carriers dont care about the little guy.. thats all i am saying 🙂
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SForsyth01

Nov 8, 2005, 3:24 PM
nextel18 said:
yea, that is very true, but many people including execs and sales people could care less about retention and cares mostly about signing up new subscribers, even though, signing up new subscribers is more expensive then keeping the existing ones... who knwos why they dont care about keeping everyone happy.. perhaps they cant keep all 49 or so million customers happy all the time? i wish they would, but they dont care.

i agree with you though.


https://merits.vzw.com/index.aspx?AC=1 »

Go to that website and then tell me that they don't care about their existing customers.
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nextel18

Nov 8, 2005, 3:26 PM
all the carriers have some of these types of programs.. i am just saying that the big carriers dont care about the little guy... that is what happens..

we have many people on here, who are saying they are unhappy of how verizon is treating them... that shows that verizon doesnt care about the little guy.
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SForsyth01

Nov 8, 2005, 3:34 PM
OK, question: What is Sprint's equivalent to the Merit Program??? Cingular's??? T-Mobile's???? None of them have anything close to a program that will get me $25 gift cards at my favorite restaurants for $10.
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dca

Nov 8, 2005, 4:05 PM
Sprint stole Nextel's Rewards program, get points towards a free night at Best Western, all that crap...
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sdgmcdon

Nov 9, 2005, 3:26 PM
Ehh, actually I would have to disagree with saying that because there are people here constantly bashing Verizon that it's proof they don't care about the "little guy". On the scale of millions of customers no company can satisfy everyone, the best they can do is satisfy the majority thus when we're talking 40 Million people, a million or so being unhappy is not exactly unprescedented.
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SForsyth01

Nov 9, 2005, 4:10 PM
correction: 50 million people (not 40 million).

Verizon's Info:

http://aboutus.vzw.com/aboutusoverview.html »

Cingular's Info:

http://www.cingular.com/about/company_overview »

Actually Cingular has 52.3 Million.
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sdgmcdon

Nov 9, 2005, 4:29 PM
Who in the hell cares what the exact numbers are? Are you THAT anal? With the point I was making the actual number had ZERO to do with the point, if I would have said 100 million and 5 million I would be making the exact same point.
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SForsyth01

Nov 9, 2005, 4:31 PM
sdgmcdon said:
Are you THAT anal?


Yes, I truly am. Just ask my wife. 🤣 🤣
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craptacularwireless

Nov 11, 2005, 3:51 PM
"On the scale of millions of customers no company can satisfy everyone, the best they can do is satisfy the majority thus when we're talking 40 Million people, a million or so being unhappy is not exactly unprescedented."

You just answered your own rant. They can't please everyone, they're not pleasing you. I would venture a guess and say that the vast majority of customers don't need their phones to have the latest and greatest technology. If you ask most people who have a cell phone if their phone has Bluetooth, they'll reply with a "What's bluetooth?"
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sdgmcdon

Nov 11, 2005, 4:34 PM
Please try to comprehend what you read. I didn't ask a question in my rant, hence why it was a "rant" or "complaint" and not a "hey, whats blagh blagh blagh"...

A lot of customers get ignored with their complaints yes, but enough complaints from enough customers on the same subject with most companies eventually gets addressed if that number/percentage of customer base increases to such a point that it can no longer be ignored.

Does that help?
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craptacularwireless

Nov 11, 2005, 4:42 PM
Do you know the number of people complaining about this particular issue? You yourself said that Verizon can't please all 50 million of it's customers. And let's also use what you said about 1 million of them being unhappy, why should they change for those one million? I don't like that my V710 doesn't have Bluetooth, is it such a big deal? No, there are more important things to worry about. Like many here have said, it's all up to the consumer to buy what fits them best. A lot of consumers are going with Verizon, crippled Bluetooth or not. The consumers have spoken.
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sdgmcdon

Nov 11, 2005, 6:17 PM
I give up - your lack of ability to comprehend what you read is astounding.
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lorna

Nov 12, 2005, 9:04 PM
sdgmcdon said:
I realize that, however if any companies unhappy customers never voiced their concerns for the reasons you mention, then nothing would change. It's the one first complaint that gets others chiming in on that gets heard. If that first complaint is never made due to a "poor me no one will listen anyway" point of view then no one gets heard.

I realize this will go into the void, but what if just one VZW exec reads it, understands it and brings something up at their next meeting on subjects like this? Could it have an effect? Absolutely, but don't take that as me thinking for one minute that that rant will make a difference; I know it almost certainly will not.



Actually you are right to vo...
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sdgmcdon

Nov 13, 2005, 8:38 PM
Thanks for the support, and yes complaints on the level you have mentioned have been submitted; I was being a smarta$$ on phonescoop.com though; I figured that would get some attention (positive or negative), and I was right.
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lorna

Nov 13, 2005, 8:54 PM
sdgmcdon said:
Thanks for the support, and yes complaints on the level you have mentioned have been submitted; I was being a smarta$$ on phonescoop.com though; I figured that would get some attention (positive or negative), and I was right.



The complaint is a valid one. I suspect that if all the VzW people that have BlueTooth phones knew about crippling, they would care...... but most of them probably do not read PhoneScoop or Mobiledia and thus are not aware that they could be sending photos straight to their BlueTooth computers via the OBEX profile in their BlueTooth phones.

-Lorna
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sdgmcdon

Nov 13, 2005, 10:39 PM
heck my main complaint isnt even that, it's transferring over the address book (I have a ton of contacts in their for work)...With my v710 I had to buy motorolas phone tools for $30 over the price of the phone to get it done and even then, it wasnt a smooth process by any means. I eventually got Verizon to credit me $30 on my account to make up for that; thats one of the reasons I will stick with Verizon regardlesss of this issue; when they make a mistake like this their customer service will often do *something* to help make up for it.

Since the mistake still exists though, I think regardless of them handling this for me, the complaint as you said is still more than valid.
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wfine81

Nov 8, 2005, 2:36 PM
I know! And dont get me started on how they are shafting us by giving us that new "merit program" free of charge.

And what are they thinking, with that crappy New Every Two credit? I mean, only $100 of new activation price?

And their coverage, wat a joke, it only covers about 92% of the country,, hello!!!! What about that other 8%, geeze.

All I want is the top of the line phone, with unlimited bluetooth access, because we cant have them limit certain features to make money, that would be redicilous.

Top of the line phone, top of the line coverage, top of the line customer service, and I dont want to pay anything for it!!!

How dare they try to make money off me!!!!!!!!!!
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djdelay

Nov 8, 2005, 2:58 PM
thank you wfine,

    I was beginning to think that I was the only sane person around here. Bluetooth is not a right. Neither is anything else associated with cell phones. It is a pay service in a very open, competitive market. You choose your service provider and with that choice come the limitations and privileges associated with that carrier. If it is that much of a deterrent to your happiness, then you need to get another service provider, man.


    As far as Radio Shack having temporary exclusivity.....that is a part of their contract with VzW. If they did not grant them some privileges, then most likely they would have not gotten the contract with RS. That would have cost them many sales. If the phone is that vital to
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nextel18

Nov 8, 2005, 2:59 PM
but this exists with all businesses.. the larger you are the lesser you care about the little people..
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sdgmcdon

Nov 8, 2005, 3:33 PM
Very true to an extent, what the care about is making money, being "on top" in their market, when they look at complaints etc they will weigh that against what the majority of their customers "seem" to want (and what makes money of course) and whether that is in line with the complaints. For a wireless provider the core item that dictactes their success and revenue is how many subscribers they have and to loose subscribers for such a simple thing just does not make good business sense. I just do not see a downside for them in offering a better selection of phones and not crippling their manufacturer built-in features, that's the ONLY thing keeping Verizon from absolutely securing the top dog crown of the wireless market for a years to come....
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nextel18

Nov 8, 2005, 3:40 PM
Yep, that is 100 percent true…


The wireless carriers are in the market to make money and that is it, and as mentioned, they could care less about the little person. If they sign up 1.8 million people, they do not care if 1,000 or 50k people leave because obviously they have that 1.8 million. If people complain, they do not care again because they get many subscribers… I think they should change their strategy to treating and keeping every customer from the little person to the big people because as mentioned before it costs more money to sign up a subscriber then to resign and keep him.

The problem is, no carrier cares about most or least complaints as long as they are making money…


We are in a capitalistic society where ev...
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sdgmcdon

Nov 9, 2005, 3:45 PM
But there's nothing wrong with a capitalist society where it's all about making money for business (that's pretty much the point) because businesses support the economy through jobs, taxes etc... (personally I think the jobs portion is the primary benefit to allowing greedy companies to exist and outweighs the need for them to pay taxes, but that's just me)...It only becomes a problem when the company goes past the ethical grey zone so to speak and begins running a muck harming people, harming the economy etc that they then need to be put in check or regulated.
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sdgmcdon

Nov 8, 2005, 3:28 PM
So when you buy a DVD navigation system in a car and the dealer pulls out the DVD disk that you can only get from the factory (or hack it) and then "offers" to sell you a satellite navigation system as a service, that's perfectly acceptable to you?

And where the hell do you get off with the idea that I think it's illegal or something for Verizon to do this? OF COURSE IT'S THEIR CHOICE TO DO WHAT THEY WANT! But AGAIN, if no one ever bitches about their product, what they don't like about it etc it will NOT get better. Customer feedback negative or positive is how companies can best determine what their customers want, If you don't like hearing me rant, then move along , ignore me, that's your choice but don't preach to me about if I don't...
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crazyeaglefan236

Nov 8, 2005, 9:02 PM
OK. You buy that car and they include the DVD, but they put a governor on the engine to control how fast you can drive that car. Would you sue?
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sdgmcdon

Nov 9, 2005, 3:09 AM
Sue? No...And I'm not talking about suing anyone here either...I'd certainly bitch about it though :-)
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crazyeaglefan236

Nov 9, 2005, 10:24 AM
Ok. then start complaining to all the manufactorers...because most do this...
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sdgmcdon

Nov 9, 2005, 12:13 PM
Your handle here suits you, the manufacturers are NOT the ones disabling BT on their phones, it's VZW doing it and ONLY VZW doing it - are you just a troll?
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crazyeaglefan236

Nov 9, 2005, 2:01 PM
LOL...a troll? Because I do not see eye to eye with you, you call me a troll?

And BTW, alot of times the engine for an automobile is manufactured by someone other then the automanufacturer. Example, the diesel engine for a Chevy 3500 is made by Izuzu (sp?) and yes GM puts a govenor on it after they receive the truck. That is just one example...

What I am saying is that Verizon Wireless is well within their rights to use a third party item on their product but dictate what they want that product to do. And if Bluetooth doesn't like they way their product is being used, they have to right to refuse VZW access to their product. If the consumer needs a phone to perform a certain function and VZW doesn't have the phone that does this a...
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sdgmcdon

Nov 9, 2005, 3:01 PM
No, not because you don't see eye to eye with me, because you seemed to have read into a thread having NOTHING to do with suing anyone that I wanted to sue - That's a bit, nutts IMO...But maybe you just have reading comprehension problems, I don't know.


Do you understand that BT isn't a "product" someone is selling but rather a TECHNOLOGY? I don't think you do...My evidence of this is your comment of:

"And if Bluetooth doesn't like they way their product is being used, they have to right to refuse VZW access to their product"

Bluetooth is not a product someone is selling; get it? It's a technology...so your entire argument is well, moot.
...
crazyeaglefan236

Nov 9, 2005, 3:44 PM
Boy, you sure are a smartass sometimes. So what you are saying is that Verizon Wireless should employ a technology to its fullest extent, or don't use it at all?!?
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sdgmcdon

Nov 9, 2005, 3:49 PM
No, what I'm saying is that the primary benefit and one of the primary reasons for the development of bluetooth technology in the first place is EXACTLY WHAT VZW IS DISABLING!!!
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crazyeaglefan236

Nov 9, 2005, 4:09 PM
Not disabling...just not using that profile.

To tell a company that they MUST use a technology to its full capability or don't use it at all...that is not what American economy is about. Once again, it is this simple. If you need that profile (got to use that word now...) and VZW doesn't have it but another carrier does...go with that. Maybe if enough people did, then VZW would use that profile also. The market will take care of itself...
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sdgmcdon

Nov 9, 2005, 4:19 PM
AGAIN - DUH!

However, AGAIN, I need the coverage that ONLY VZW has in this area so I DON'T HAVE A CHOICE but to stay with them HENCE WHY I AM BITCHING ABOUT IT.

I think I have already said this at LEAST a few times in this forum/thread
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crazyeaglefan236

Nov 9, 2005, 4:31 PM
I still feel that a company should have a right to include the profiles of a technology that they want. Apparently the SIG doesn't care...they must be contacted when someone wants to use this technology. So unfortunately the only option you have is to complain. However, in some threads you attacked VZW as saying this is "unethical". What is so "unethical" about dictation what features you want included in your products? I find it "unethical" for someone to demand that a company include certain features. We do have a say...through buying the product or not.
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sdgmcdon

Nov 9, 2005, 4:41 PM
You obviously will never get it...please stop replying...

I'm done repeating myself - more questions? Read my other posts.
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crazyeaglefan236

Nov 9, 2005, 4:42 PM
only if you stop...LOL

Just wanted to add that kindergarten response...
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sdgmcdon

Nov 9, 2005, 4:47 PM
It's fitting...
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crazyeaglefan236

Nov 9, 2005, 3:57 PM
http://www.techworld.com/mobility/features/index.cfm ... »

After doing some research today to clarify the matter, it is apparent that the order of the Bluetooth SIG allows the "technology" to be used for different profiles and the company selling said product can determine what levels of profiles that this product can be use for. So if VZW wants Motorola to only allow the Bluetooth profile for handsfree speaking, then they are completely within the rights as per the Bluetooth SIG. Early on it is felt that VZW did not clearly list what profiles that the phone could use...hence the settlement in the V710 case. But now they clearly display what profiles are able to be used. This is completely legal. If you feel that this would n...
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sdgmcdon

Nov 9, 2005, 4:20 PM
I'm not going to reply to you any longer...You either are not reading my responses or not getting it, I don't know and I don't care any more...I just know I'm done trying to explain it to you.
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crazyeaglefan236

Nov 9, 2005, 4:35 PM
I completely understand. You feel slighted because the only cell phone provider that works for you doesn't have a feature that you need. Must suck. But complaining about it and calling VZW unethical because of this will accomplish NOTHING except a thread that has too many responses to follow...
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sdgmcdon

Nov 9, 2005, 4:42 PM
Again...you do not get it, so be it - here's my current canned response:

I'm done repeating myself - more questions? Read my other posts.
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crazyeaglefan236

Nov 9, 2005, 2:40 PM
Oh...and as far as my handle...I should have just left it at eagles fan because then the crazy would be implied...
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SForsyth01

Nov 9, 2005, 3:03 PM
TO MUST DIE!!!!! 😈
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crazyeaglefan236

Nov 9, 2005, 4:38 PM
Drew must die! LOL j/k of course! But he is a scumbag. I love the Philly media though! Drew got
b!tch slapped by the reporters! LOL I thought the funniest of them all was, "What else have you done for TO this past year except for getting him kicked of his team?" TO even laughed! Drew just kept his freaking repeating, broken record sounding, crap of responses, avoiding the answer response of, "Next Question!" HAHAHAHAH 🤣 🤣 🤣
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SForsyth01

Nov 9, 2005, 4:45 PM
Yeah, that whole press conference in TO's yard was classic.

I'm just glad that my Steelers would never be dumb enough to even let someone like TO on the team in the first place.
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SystemShock

Nov 9, 2005, 5:08 PM
SForsyth01 said:
Yeah, that whole press conference in TO's yard was classic.

I'm just glad that my Steelers would never be dumb enough to even let someone like TO on the team in the first place.

Hahahha.. can you imagine T.O. on the Steelers, in the locker room, pullin' his bull in front of Cowher? 😁

T.O. would last alla five minutes wit' the Steelers. They'd chain 'im to the water cooler an' leave him there while they went out n' played.
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SystemShock

Nov 9, 2005, 4:47 PM
crazyeaglefan236 said:
Drew must die! LOL j/k of course! But he is a scumbag. I love the Philly media though! Drew got
b!tch slapped by the reporters! LOL I thought the funniest of them all was, "What else have you done for TO this past year except for getting him kicked of his team?" TO even laughed! Drew just kept his freaking repeating, broken record sounding, crap of responses, avoiding the answer response of, "Next Question!" HAHAHAHAH 🤣 🤣 🤣

Smartest thing T.O. could do would be to fire Drew as his agent. I don' think the public apology he jus' busted is gonna be enough. He's gotta actually DO somethin' if he don' wanna have to sit the entire year out.

I don' feel sorry for...
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SForsyth01

Nov 9, 2005, 4:55 PM
SystemShock said:
crazyeaglefan236 said:
Drew must die! LOL j/k of course! But he is a scumbag. I love the Philly media though! Drew got
b!tch slapped by the reporters! LOL I thought the funniest of them all was, "What else have you done for TO this past year except for getting him kicked of his team?" TO even laughed! Drew just kept his freaking repeating, broken record sounding, crap of responses, avoiding the answer response of, "Next Question!" HAHAHAHAH 🤣 🤣 🤣

Smartest thing T.O. could do would be to fire Drew as his agent. I don' think the public apology he jus' busted is gonna be enough. He's gotta actually DO somethin' if he don' wanna have to sit the ent
...
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nextel18

Nov 9, 2005, 5:06 PM
well, i like TO and i think he brings a lot to the table on any team.. i just think that he was disrespected when he got his 100th td catch and also he isnt getting paid that much as he is potentially worth.. i think he is the best or one of the best WRS in the game..

according to 2004 records from http://asp.usatoday.com/sports/football/nfl/s alaries/playersbyposition.aspx?pos=4, it shows that when you include signing bonuses, base salaries, and other bonuses that TO is number 2 behind marvin harrison. if you look at his base salary alone, he is not even in the top 10 with only $660,000. with just his signing bonus, he only got $2 million when the rest of the others got $3+ million. other bonuses he leads the industry.

i see his poin...
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SystemShock

Nov 9, 2005, 5:16 PM
No, T.O.'s an idiot an' always ends up bein' a minus fo' his team, despite all his talent. Look at Marvin Harrison an' Randy Moss. Both are better receievers than T.O., an' neither one of them is misbehavin' with their current teams. Even Moss, which is a real suprise to me. Right now, Moss looks like a saint compared ta T.O., which is sayin' something.

A player can have talent, can have touchdowns, but if his constant BS an' sh*t 'tude destroys the teams morale, splits the locker room into seperate warring factions, poisons the atmosphere, then yeah, he's actually bringin' his team DOWN.

The Eagles know what they're doin'. If they want him gone, its 'cus they know they'll be better without him.
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aloha

Nov 8, 2005, 3:10 PM
Merit program? Could you give us a clue as to what this is?

wfine81 said:
I know! And dont get me started on how they are shafting us by giving us that new "merit program" free of charge.

And what are they thinking, with that crappy New Every Two credit? I mean, only $100 of new activation price?

And their coverage, wat a joke, it only covers about 92% of the country,, hello!!!! What about that other 8%, geeze.

All I want is the top of the line phone, with unlimited bluetooth access, because we cant have them limit certain features to make money, that would be redicilous.

Top of the line phone, top of the line coverage, top of the line customer service, and I dont want to pay anything for it!!!

How dare
...
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MIKE3222

Nov 9, 2005, 8:41 AM
it's a new program giving high teir ($79+) customers the ability to do early (1yr w/ 2 year contract) upgrade and i believe a % off of accessories and maybe some other stuff. someone else may know more, but you need to have had your plan for more than 6 months without suspension.
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sdgmcdon

Nov 8, 2005, 3:22 PM
I'll take this line by line.

1st) Merit program? What the hell is that...Not sure what that is, but I know Cingulars got a good value going with rollover - probably worth more to their customers than what that merit program is.

2nd) New every 2? Yea, all the other providers do the same thing, sell their existing customers a phone at the 2 year activation price when they renew their 2 year contract...Verizon just averaged out the cost as $100 and advertised it like it's something special - good marketing, nothing more.

3rd) Coverage, yea, they're the best, but the others are catching up fast (I think Cingular is getting close (1-3 years?) to passing them up...So, they have the title, for now.

4th) The problem with them making mon...
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SForsyth01

Nov 8, 2005, 3:33 PM
sdgmcdon said:
I'll take this line by line.

1st) Merit program? What the hell is that...Not sure what that is, but I know Cingulars got a good value going with rollover - probably worth more to their customers than what that merit program is.

2nd) New every 2? Yea, all the other providers do the same thing, sell their existing customers a phone at the 2 year activation price when they renew their 2 year contract...Verizon just averaged out the cost as $100 and advertised it like it's something special - good marketing, nothing more.

3rd) Coverage, yea, they're the best, but the others are catching up fast (I think Cingular is getting close (1-3 years?) to passing them up...So, they have the title, for now.

4t
...
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SystemShock

Nov 8, 2005, 3:55 PM
SForsyth01 said:
sdgmcdon said:
I'll take this line by line.

1st) Merit program? What the hell is that...Not sure what that is, but I know Cingulars got a good value going with rollover - probably worth more to their customers than what that merit program is.

2nd) New every 2? Yea, all the other providers do the same thing, sell their existing customers a phone at the 2 year activation price when they renew their 2 year contract...Verizon just averaged out the cost as $100 and advertised it like it's something special - good marketing, nothing more.

3rd) Coverage, yea, they're the best, but the others are catching up fast (I think Cingular is getting close (1-3 years?) to passing them up...So
...
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nextel18

Nov 8, 2005, 3:57 PM
it is a shame he doesnt have links to back up his information... lol.. (oh wait dont ask him that he will go hay wire on you)
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SForsyth01

Nov 8, 2005, 4:08 PM
Oh, so you missed the links to the Merit program again???? I wouldn't expect any less.

And I don't have to post links to every carrier's upgrade policy when they are all publicly known information. If you want to verify my information so bad, go to the following websites.

www.verizonwireless.com
www.cingular.com
www.sprint.com
www.tmobile.com

And look for their upgrade programs. I shouldn't have to spoonfeed you everything. You can do some research on your own. Quit trying to just get all of your knowledge off of me and do something on your own for once.
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sdgmcdon

Nov 9, 2005, 3:52 PM
We agree on something? I hate posting links to backup what I'm saying. As far as I'm concerned no one should believe a word I say (or anyone else says) at all, if it's important to them they should research it themselves.
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SForsyth01

Nov 9, 2005, 4:16 PM
Oh, I don't mind posting links, but some people around here ask for links when you tell them that 2+2=4. I'm sorry, but I'm not gonna waste my time finding you a link for something that is very commonly known. That's just the way I feel.

disclaimer: "you" is referring generally to people that require links for everything. I was not referring to you specifically.
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sdgmcdon

Nov 9, 2005, 4:31 PM
Got it
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crazyeaglefan236

Nov 9, 2005, 4:40 PM
what links are you talking about? Will you please provide links when referring to things in other threads? What is so hard about providing links...links...links!!!!

j/k 😉
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SForsyth01

Nov 9, 2005, 4:47 PM
I am going to link your nose to TO's a$$ with a nipple clamp. Maybe you will like that link. 🤣 🤣 🤣

J/K
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nextel18

Nov 9, 2005, 4:53 PM
again, i am telling you to post links about your findings that showed you what the other wireless carriers' merit and update programs are..

you say a fact, you should back it up with strong evidence to support it or as you claim with other people you will lose all credibility. if that is what you want that is ok, but that is why whenver you say anything especially if it involves facts especially to me, i dont belive you.

i know the information and i dont have to get it from you, but all i am asking is for you to get the facts straighten out with links to support whwat you have said.. i know you dont like to do it becuase perhaps you are hiding your true intellegence of this matter or the wireless industry but when one is talking to ...
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SForsyth01

Nov 9, 2005, 4:56 PM
Don't you ever give up? Do your own damn research. I'm done spoonfeeding you everything. 🙄
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nextel18

Nov 9, 2005, 5:09 PM
i do my own research, but you are proving the pont, not me.. when someone provides facts they are bound to give evidence to support it especially if they want to be taken 100 percent seriously.. if you dont just say you dont and then i wouldnt have to look at your posts at all, especially since you have no knowledge of this industry.

you dont do anything to improve my knowledge on this industry, becuase i will always no more then you, again, i simply ask if you will say facts to back it up.. i dont see how hard that is.

perhaps for you it is, becuase some of what you say are pathetic ideas becuase of your lack of intellegence in this industry.

as i said previously, i get your drift..
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sdgmcdon

Nov 8, 2005, 3:58 PM
1) thanks for the info - do you ever shop around? It appears as though you do not. Verizon sells their accessories at a significantly higher price than most other places sell the same or comparable accessories thus the 25% just brings their prices down to earth, and thats nice, you only get that by showing your "merit rewards" card.

New every 1 year? Not bad to be sure, however it's only for those spending $79.99/month with them or more, I would be willing to be that's the minority of their plans thus it's not the majority of their customers getting that. But again, not bad...

The free phone book transfers "IF" your a merit rewards member is hilarious - If bluetooth was enabled for file transfer on their phones a lot of people wouldn't...
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SForsyth01

Nov 8, 2005, 4:15 PM
Verizon Fanboy???? I have Cingular service. How does that make me a Verizon fanboy?

Once again:

1. Every Carrier sells accessories higher than you can buy them elsewhere. Cingular's prices are MUCH worse than Verizon's.

Think about family plans - I would guess (just a guess) that alot of people are on plans of $79.99 or higher.

2. Verizon does NOT charge the $25 activation fee for NE2 upgrades. My sister and her husband both just upgraded and there were no activation fees. Just a Moto E815 for free for each of them.

3. Take away analog and Verizon is a little behind Cingular.

4. Yes, the contracts prohibiting OBEX and File Transfer are mistakes, and Verizon has admitted such. But they have to deal with them. K...
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sdgmcdon

Nov 9, 2005, 4:05 PM
1) looked up a few of the usual accessories for each company...they seem to be priced the same (car charges from each are $29.99 etc). So I'm not seeing your "MUCH worse" there...

2) Good for them, but I'm more than aware that with some savy people can get wireless providers to waive charges at times. Where does it say anywhere from Verizon, in writing that they do not charge an activation fee? I only see where they show the $25 one.

3) In coverage? I don't think so...maybe in certain areas, but at least here in the PNA Verizon has far better coverage than Cingular.

4) If the contracts were negotiated far before file transfer over BT was even close to being available for everyday devices then wouldn't it also be true that the requ...
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SForsyth01

Nov 9, 2005, 4:26 PM
1. Check leather cases for Verizon vs. Cingular. I had to pay $29.99 for my Nokia 6230 case with Cingular when I can get a leather case for a Verizon phone for no more than $19.99. That is MUCH more for a product that actually uses less leather with Cingular.

2. Savvy people my a$$. My sister couldn't even tell you what an activation fee is let alone negotiate not paying it. Verizon charges an activation fee for new accounts, but there is no activation fee for upgrades, early or NE2. Call your local store, they will verify this. I, and my friends and family, have bought many phones from VZW (both NE2 and Full Retail upgrades) and NEVER been charged an activation fee on anything except for the first phone I ever bought with VZW.

...
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sdgmcdon

Nov 9, 2005, 4:35 PM
All wireless providers are going to make their money one way or another, I just don't appreciate the way VZW is doing it here and as far as I'm converned if you have a problem with me not appreciating their methods, that's your problem not mine - You are not god of right and wrong for others, only for yourself.

We agree to disagree, I'm not going to continue going in circles with you and repeating myself.
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g3nu1n3g3m1n1

Nov 9, 2005, 8:38 PM
There is NO activation fee for existing customers. EVER. A NEW LINE OF SERVICE will always be charged an activation fee, the ONE time. Keep in mind just because you are an existing customer if you add a NEW LINE OF SERVICE to your account and recieve a new phone number, THAT line WILL be charged an activation fee because you are doing JUST LIKE IT SAYS>>>>>>ACTIVATING!!! 😁 But its even cheaper if you make it a secondary on a family share, rather than an individual plan with its own allotment of minutes. I promise....I AM AN AGENT 😉
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sdgmcdon

Nov 9, 2005, 8:57 PM
Circles - Previous Posts - Goodbye
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craptacularwireless

Nov 11, 2005, 4:20 PM
"We agree to disagree, I'm not going to continue going in circles with you and repeating myself."

You keep saying that, therefore you are repeating yourself! 🤣
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sdgmcdon

Nov 11, 2005, 4:39 PM
🙄
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craptacularwireless

Nov 11, 2005, 4:43 PM
You rolling your eyes doesn't make it any less true.
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craptacularwireless

Nov 11, 2005, 4:18 PM
"Where does it say anywhere from Verizon, in writing that they do not charge an activation fee? I only see where they show the $25 one."

I can answer that question, and so can the others who activate service with Verizon: THEY DON'T CHARGE un upgrade fee. The fee you're looking at is for activating a NEW line of service.
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sdgmcdon

Nov 11, 2005, 4:38 PM
I'm going to give you this one. I am 99% positive when I switched phones 3 times with Verizon (from Palm, to LG to Motorola) I'm pretty sure I was charged a fee for switching on 1 or 2 of those, but being that I am not 100% on it, I'll let it go.
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gunny

Nov 8, 2005, 2:37 PM
sdgmcdon said:
Since emailing Verizon results in a canned "thank you, you have been ignored, have a nice day!" response, I figured maybe I'll post this here.

I just want to thank Verizon for continually giving their existing customers the finger. I realize it's common practice for wireless providers to screw their existing customers at every possible oppurtunity they have, but Verizon seems to excel in this area. Disabling one of the primary functions of bluetooth in their phones in an effort to force their users to use their pay based service instead of course isn't enough for them. Now they are selling the long awaited never before seen feature packed Nokia (6256i) to new customers through radioshack/inphonic and aga
...
(continues)
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yeahright

Nov 8, 2005, 2:39 PM
wouldn't you be able to pay retail at radio shack for it?
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gunny

Nov 8, 2005, 2:43 PM
yeahright said:
wouldn't you be able to pay retail at radio shack for it?



that is what i'm saying yeahright, what is this guy talking about? You can buy one off ebay today. Is this guy saying we wont be able to walk into RS and buy one? 😕
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SForsyth01

Nov 8, 2005, 3:36 PM
This guy has no factual basis to back up his claims.
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sdgmcdon

Nov 8, 2005, 4:04 PM
Do you seriuosly work for marketing for Verizon or something?
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SForsyth01

Nov 8, 2005, 4:08 PM
No, I do not. Why do you ask me that?
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sdgmcdon

Nov 9, 2005, 4:10 PM
Because, you seem to want to vehemently defend and indefensible practice of theirs that significantly degrades the value of the product the consumer gets from this company simply because the company is trying to squeeze every extra penny out of it's customers that it can regardless of whats ethical or not...I would never defend such a practice, but then I'm a pretty ethical person; maybe you are not?
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crazyeaglefan236

Nov 9, 2005, 4:14 PM
OK. Correct me if I am wrong, but what has VZW done that is unethical? Because RS won't sell someone a phone a full retail? What does this have to do with VZW? And it is just RS loss. I would sell any phone at a profit. I have zero risk unlike an activation where I am subject to chargeback and having a loss on that phone. Plus...I can always get more! OK, lets say they don't sell that phone cold and come in a couple weeks when all the indirects have access to sell that phone they have EVEN ONE phone sitting on their shelf...what did they gain? Nothing.
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sdgmcdon

Nov 9, 2005, 4:30 PM
I'm not going to endlessly repeat myself - want an answer? Read my other posts.
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SForsyth01

Nov 9, 2005, 4:36 PM
I'm not trying to defend the practice. Once again, you come on here complaining about something that has been discussed AT GREAT LENGTH in many threads before (the Bluetooth issue). If you are so tired of repeating yourself in this forum, how do you think we feel when someone drudges something up like this, which has been endlessly beaten into the ground?

I was just attempting to explain to you what the real issue with the Bluetooth is. An explanation that was previously published directly from Verizon. But you refuse to accept that explanation. You just keep flaming about the same thing over and over. Give it up. You are beating a dead horse. We all feel the same way about BT, but there is nothing we can do about it.
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SystemShock

Nov 9, 2005, 5:01 PM
sdgmcdon said:
I would never defend such a practice, but then I'm a pretty ethical person; maybe you are not?

Attacking someone else's ethics is pretty low, bro.

Maybe he don' see it as an ethical issue, while you do. That don' mean he's unethical, jus' that he sees it diff'rent than you.
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sdgmcdon

Nov 9, 2005, 8:57 PM
I call em like I see em - sue me.
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SystemShock

Nov 9, 2005, 10:59 PM
Weak response, bro. I had sympathy fo' you when you first came here, but your wearing out yo' welcome pretty fast.
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sdgmcdon

Nov 10, 2005, 2:41 PM
And you Sir seem to be about as bright witted as a turnip.
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SystemShock

Nov 10, 2005, 3:05 PM
Considerin' the rather weak-ass source, dat's a straight compliment.
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sdgmcdon

Nov 10, 2005, 3:23 PM
K "Bubba"
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mk

Nov 10, 2005, 2:46 PM
Hey SystemShock, what language are you speaking?
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SystemShock

Nov 10, 2005, 3:07 PM
Ghettoese. The official language o' much of So Cal. 🙂
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Tampa_VZW_Jim

Nov 10, 2005, 7:40 PM
SForsyth01 said:
This guy has no factual basis to back up his claims.


i agree. this is another person who "spends a lot of money with verizon" and wants to rule the world because of it. disabling bt, or choosing where they want to sell a certain model of phone is done because of logistical reasons. not always do i agree, but that doesn't matter. one question i have for this gent. (not you Forsyth) is, where were you when radio shaq was exclusively selling the moto 260? i'm sure i know the answer so i'll give you what i think...

ahem...

sdgmcdon sits at his kitchen table eating eggs and grits and maple syrup (or whatever it is Oregonians eat) reading his morning edition of "The Portland Gazette",...
(continues)
...
gunny

Nov 10, 2005, 7:52 PM
Tampa_VZW_Jim said:
SForsyth01 said:
This guy has no factual basis to back up his claims.


this is america! ....



yep, and we all need to remember Amendment I


word
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SystemShock

Nov 10, 2005, 8:57 PM
Tampa_VZW_Jim said:
SForsyth01 said:
This guy has no factual basis to back up his claims.


i agree. this is another person who "spends a lot of money with verizon" and wants to rule the world because of it. disabling bt, or choosing where they want to sell a certain model of phone is done because of logistical reasons. not always do i agree, but that doesn't matter. one question i have for this gent. (not you Forsyth) is, where were you when radio shaq was exclusively selling the moto 260? i'm sure i know the answer so i'll give you what i think...

ahem...

sdgmcdon sits at his kitchen table eating eggs and grits and maple syrup (or whatever it is Oregonians eat) reading his mo
...
(continues)
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sdgmcdon

Nov 8, 2005, 4:02 PM
Yes? How difficult is that for you to understand? Is eBay a Verizon partner? NO! Those are PEOPLE that are in the industry selling their promotionally received or contest received phones...
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gunny

Nov 8, 2005, 4:17 PM
sdgmcdon said:
Yes? How difficult is that for you to understand? Is eBay a Verizon partner? NO! Those are PEOPLE that are in the industry selling their promotionally received or contest received phones...



There are others that will debate with you politely, I'm not one of those. Just stfu
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MIKE3222

Nov 9, 2005, 8:57 AM
hahahaha... i mean HAHAHAHA 😈 that is about what i was thinking
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sdgmcdon

Nov 9, 2005, 4:11 PM
You know if you don't like it, there is something you can do about it - Don't read it...

How about that? We all better now?
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SystemShock

Nov 8, 2005, 4:11 PM
gunny said:
yeahright said:
wouldn't you be able to pay retail at radio shack for it?



that is what i'm saying yeahright, what is this guy talking about? You can buy one off ebay today. Is this guy saying we wont be able to walk into RS and buy one? 😕

No, apparently he's hacked off 'cus he'll have to WAIT A FEW DAYS to do so. Either that or go to a Best Buy next week.
...
sdgmcdon

Nov 8, 2005, 6:02 PM
A few days huh? That's what was being said MONTHS ago from VZW employees posting's online (of course, they "said" they were - but who knows).

I hope you're right and likely you are since you appear to be such a VZW fanboy, you're probably an employee so you would know.

If a company is going to release a product to one group or another before all groups (groups being customers or non-customers in this case) the right thing to do is release it to their paying customers first. Again, yes, they can do any damn thing they want to, my complaint still stands, I think it's pretty crappy of them to do.
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SystemShock

Nov 8, 2005, 6:21 PM
VZW fanboy? Ain' that what you called Forsyth when he jus' gave you the facts? Stop hatin', an' calm down. If you did, people would probably listen to what you had to say mo'.

Btw, I don' even have Verizon service yet. I came here an' researched it, an' from what I found, yeah, I'm probably goin' with them.
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crazyeaglefan236

Nov 8, 2005, 9:09 PM
Auto manufactorers do the same thing. A higher volume dealer will get a new release before a low volume dealer. There is nothing unethical about it...
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MIKE3222

Nov 9, 2005, 8:52 AM
why does everyone who supports verizon in this thread have to be either an employee or fanboy? some customers just happen to be loyal... in the case of vzw, more are than anyone else, considering the churn.
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sdgmcdon

Nov 8, 2005, 3:37 PM
Call Verizon, go into a store - you CANNOT buy this phone from Verizon currently as a Verizon customer. The only way to currently get it is by going through Radio Shack and Inphonic as a NEW customer.

Verizon sales (phone and in store) won't even admit they are selling it (or they truly do not know).
...
SystemShock

Nov 8, 2005, 3:47 PM
sdgmcdon said:
Call Verizon, go into a store - you CANNOT buy this phone from Verizon currently as a Verizon customer. The only way to currently get it is by going through Radio Shack and Inphonic as a NEW customer.

Verizon sales (phone and in store) won't even admit they are selling it (or they truly do not know).

I think your jumpin' the gun.. the phone is s'posed to come in very soon fo' Best Buy as well, and eventually is s'posed to be available at Verizon stores too, tho' that might take awhile. Verizon stores ain' gonna say jack 'bout it, a'course, 'cus they know that Radio Shack and Best Buy are gonna have it well before they are.

I'd think you should be able to get this phone, new customer o' ...
(continues)
...
sdgmcdon

Nov 8, 2005, 4:04 PM
How exactly am I jumping the gun by saying that you can buy it only with a new contract through RS and no where else (via Verizon or partners) for any price? Is that not right? If so tell me where I can get it, I'll buy it and shut up...Please? Where?
...
SystemShock

Nov 8, 2005, 4:18 PM
InPhonics got it FIRST. I *know*, 'cus I was the first one to put up the link. Duh.

What you seem to be not scopin' is that you'll be able to get the phone OTHER PLACES than InPhonics. In-store at Radio Shack. At Best Buy. An' eventually at Verizon stores.

Did you want to know the SKU number at Best Buy, impatient fella? Its 7302616, wit' their database showin' a current release date of Nov. 13th:

http://www.howardforums.com/showthread.php?t=755132& ... »

Chill out. You'll get yo' phone.
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crazyeaglefan236

Nov 8, 2005, 9:11 PM
Why wouldn't RS sell this cold?
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SForsyth01

Nov 8, 2005, 4:30 PM
Or you can go to the Radio Shack store and buy the phone at RS full retail, which is $299.99. I just spoke with a good friend of mine who is a store manager for RS, and he stated that he IS permitted to sell it for full retail to anyone who wants it.
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sdgmcdon

Nov 8, 2005, 6:12 PM
I've called most the ones in the area (there are a lot of RS's, didn't call them all). Either the people I spoke to were lying or your mention of it here is the extreme exception to the rule as none of the people I spoke to even know they were going to be selling it at all.
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SForsyth01

Nov 9, 2005, 8:08 AM
Only high volume stores are going to be getting it in as Verizon will no longer be sold in Radio Shack after the end of the year. And it is at the manager's discretion if he wants to require new activation or sell it at full retail.
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ccanady

Nov 8, 2005, 4:32 PM
sdgmcdon said:
Call Verizon, go into a store - you CANNOT buy this phone from Verizon currently as a Verizon customer. The only way to currently get it is by going through Radio Shack and Inphonic as a NEW customer.

Verizon sales (phone and in store) won't even admit they are selling it (or they truly do not know).


Some dont know. The store I went into, like I stated in a previous post he was very helpful and I will buy from him. But he did know what the Nokia 6255i/6256i was when he saw it on my hip.
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sdgmcdon

Nov 8, 2005, 6:13 PM
Good for you for buying one from eBay or something - whats your point?
...
SystemShock

Nov 8, 2005, 3:42 PM
sdgmcdon said:
Now they are selling the long awaited never before seen feature packed Nokia (6256i) to new customers through radioshack/inphonic and again, giving their existing customers the finger by not allowing us to buy it, not even at full retail price...

Hum.. what are you talkin' about? Radio Shack won't let you buy the phone fo' full retail? I never heard of that. Are you sure, cus that don' sound right.

Is the real problem that you won' be able to use yo' NE2 at Radio Shack to get this phone? If so, I get what you're sayin', but word is that the phone will be comin' to Verizon stores eventually. Its jus' that places like Radio Shack and/or Best Buy are getting them as exclusives for awhile.
...
sdgmcdon

Nov 8, 2005, 4:01 PM
Why don't you do as I have previously suggested and go check it out for your self - YOU CANNOT BUY THE PHONE AT ANY COST RIGHT NOW FROM VERIZON OR PARTNERS WITHOUT ACTIVATING NEW SERVICE!!!

Shall I try it in Greek next?
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SystemShock

Nov 8, 2005, 4:08 PM
Sigh. We all get the "RIGHT NOW" part, son. It got to InPhonics first. But what part of "its coming SOON" to Best Buy an' other places did you not scope?

You'll be able to buy this phone, new customer o' not, Greek o' not.
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SForsyth01

Nov 8, 2005, 4:32 PM
You CAN buy it from Radio Shack at full retail as long as they have them. I just got off of the phone with a good friend of mine who is a manager for RS. He said nothing is prohibiting them from selling it for full retail. So if a RS store is telling someone no, it is because they are being a$$holes and holding them back because that store manager is insisting on new activation as well.
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gunny

Nov 8, 2005, 4:34 PM
Thanks for the info SF 🙂
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SystemShock

Nov 8, 2005, 4:37 PM
SForsyth01 said:
You CAN buy it from Radio Shack at full retail as long as they have them. I just got off of the phone with a good friend of mine who is a manager for RS. He said nothing is prohibiting them from selling it for full retail. So if a RS store is telling someone no, it is because they are being a$$holes and holding them back because that store manager is insisting on new activation as well.

Hum. Sounds like a typical Radio Shack ghetto thing to do.
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sdgmcdon

Nov 8, 2005, 6:17 PM
So according to you that's my problem that every store including local RS's tell me they don't even have it or know about it?
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sdgmcdon

Nov 8, 2005, 5:59 PM
I'm sorry you are taking such offense to my post here, however I'm not going to just sick back and take it from any company and with wireless providers it's common to play nice with new customers and then as soon as your past the time that you can return the service you just get lumped in with the rest of their millions of customers in the "I don't give a crap pile" - it sucks and despite your obvious distaste for my complaints, I'll keep making them when I feel the need to - Get over it.
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SystemShock

Nov 8, 2005, 6:19 PM
Bro, I'm not takin' offense, I jus' think your complainin' without a valid reason. There's a difference.

If anythin', I think your the one who's gettin' upset, judgin' from some of yo' posts. Take yo' own advice, an' chill. You'll get your phone.

Either dat, or go to T-Mobile. They ain't too bad. If I wasn't goin' with Verizon, they'd be my next choice.
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sdgmcdon

Nov 8, 2005, 6:22 PM
Jesus man, English please! I splat it out on the keyboard faster than I should - no one should get really pissed or whatever over a freakin cell phone - it's just ANNOYING...Plus, as I've mentioned several times before, I'm just pretty sick of getting ****ed in general by wireless providers, they are on the lowest rung of the business ethics ladder of just about any company I can think of.
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SystemShock

Nov 8, 2005, 6:26 PM
Jus' sounds like you're mad. I been there.

Count to ten, knock back a brewski, an' think o' somethin' else. You'll feel better, an' your blood pressure'll thank you.
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sdgmcdon

Nov 9, 2005, 3:02 PM
yea well, I know I can come across that way and that is my own problem...Oh well.
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wfine81

Nov 8, 2005, 4:59 PM
sdgmcdon said:
Shall I try it in Greek next?



Might want to try ebonics! 🤣 🤣 🤣
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sdgmcdon

Nov 8, 2005, 6:16 PM
ahhh, how cute...
...
wfine81

Nov 8, 2005, 6:18 PM
Just in case you're confused that wasn't a cut towards you, I was actually sticking up for you.
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sdgmcdon

Nov 9, 2005, 4:15 PM
My bad, sorry - So many responses and so little time, I mis-read it 😁
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SystemShock

Nov 8, 2005, 6:24 PM
Don' hate on the flava, wfine. You got some o' your own I'm sure, you jus' need the courage ta bust it out. 🙂
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wfine81

Nov 8, 2005, 6:26 PM
Lol, actually I don't, I'm glad you took my post in humor though, kudos to you. 🙂
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SystemShock

Nov 8, 2005, 6:27 PM
EVERYONE's got mad flava. They jus' don' know it yet. Look at that Napoleon Dynamite kid. 😁
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wfine81

Nov 8, 2005, 6:29 PM
Haha, hey if im not a cool as him, i'll just have to live with it. I pride myself on not having 'flava". It's not for everyone. I might let loose a "yall" every now and then, but thats the extent I can go.
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SystemShock

Nov 8, 2005, 7:54 PM
'Absolutely no flava' is still a flava (long as its like zero).

Look at that detective guy from 'Dragnet'.
...
dca

Nov 8, 2005, 4:12 PM
I tried complaining to Brighthouse Networks because they deactivated all the ports on the DVR I pay an extra $6/mo for. So, I can't connect my laptop to it and d/l all the re-runs of 'Everybody Loves Ray'... I can't connect a SATA HDD to it either... I even explained that them purposely forcing the manf of the box to disable the ports wasn't a deterrent against copyright piracy... So, I bought a TIVO... I wirelessly connect to it and copy crap over to my PC to burn to DVD...

If it means that much to you, switch carriers. You have $300 for a phone, pay the ETF.
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sdgmcdon

Nov 8, 2005, 6:15 PM
Ok, tell me of another carrier with Verizon's coverage that has this phone? Silence? That's what I thought.

If it were a matter of having a choice (I absolutely require Verizons coverage range) then why would I be bitching and moaning about it?
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SystemShock

Nov 8, 2005, 6:22 PM
Maybe 'cus you don' understand that you'll be able to get this phone in a few days from someone other than inPhonics?
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sdgmcdon

Nov 8, 2005, 6:34 PM
And again, maybe someone has trouble reading here (certainly trouble spelling), but that's been the "rumor" for months now.
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sdgmcdon

Nov 8, 2005, 6:24 PM
So, regardless of the fact that I'm getting flamed for my post here, I'm glad - What I wanted worked, this is getting to be a pretty long post, hopefully someone with decision making ability (or even suggestive) at VZW will give the overall complaint(s) some weight.

😁

Thanks!
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Want_New_Phone

Nov 8, 2005, 7:35 PM
As an outsider who came to this forum only a couple weeks ago to research phones, I find this thread to be ridiculous. Wireless companies are utilities and as an industry have about the worst customer service of any business.

Get a life and find an NFL team to root for. Only a fool is a fan of a utility.
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sdgmcdon

Nov 8, 2005, 8:16 PM
OK

A) Verizon WIRELESS is not a utility
B) Who's the "fan of utility" here?
C) Huh?
...
Want_New_Phone

Nov 8, 2005, 10:35 PM
sdgmcdon said:
OK

A) Verizon WIRELESS is not a utility
B) Who's the "fan of utility" here?
C) Huh?


A) VZW is very definately a utility! ! ! ! !
B) The "fans of a utility" are the numerous people who've been flaming you ever since you started this thread because you had the nerve to dare critisize VZW.
C) Huh? Hey, I'm on your side! ! ! ! !
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sdgmcdon

Nov 9, 2005, 3:35 AM
"very definately a utility"? What Gas? POTS? Electric? Water? Which one precisely?

Didn't realize you were on my side, cool I guess but what the heck are you thinking VZW is a utility for? Verizon is a utility (POTS), but VZW is not...Utility's typically have a monopoly in a given market and provide basic utility services that are incredibly difficult for an outside company to come into town and provide. VZW is no where near a monopoly and anyone can come to town and setup wireless service (well, some serious bankrolling would be needed, but...).
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Want_New_Phone

Nov 9, 2005, 4:23 PM
American Heritage Dictionary On-line:

public utility
"n. A private business organization, subject to governmental regulation, that provides an essential commodity or service, such as water, electricity, transportation, or communication, to the public."

VZW fits the bill. Privately held, government regulated, provides essential service such as communication (It's 2005 and wireless is now every bit as essential as landline)to the public.

Being a monopoly is is not a criteria, and in recent years all utilities have lost monopoly status including gas and electric. In fact the Communication Act of 1996 specifically forbids monopoly in local land-line phone service.

And even though they are not technically monopolies, wireless compani...
(continues)
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sdgmcdon

Nov 9, 2005, 4:32 PM
I'm not going to continue to argue you on a completely irrelevant item in this thread. I shouldn't have in the first place.
...
xIsamuTM

Nov 8, 2005, 8:13 PM
okay you freaks. I've just about had it. you whine, piss, and moan about disabled bluetooth, now that there's a phone that has it enabled, you whine, piss, and moan still. STFU!!!! You will never be satisfied, never be content and even when you do get what you cry for, it's still not enough. no matter what anyone does for you, you will find something to complain about. You know what, dump your phone, trash your computer, which i'm sure you have problems with as well, disconnect your cable and live in a comune. Eat granola, hug trees and smoke pot. I'm sick of people complaining. Yes, for you, the grass will always be greener elsewhere, and even when you arive there, you'll find greener pastures. I'm hoping you will run out of pastures and g...
(continues)
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sdgmcdon

Nov 8, 2005, 8:19 PM
Hahaha! That was entertaining! Problem though, I have yet to get confirmation that a Nokia 6256i sold/supported/distributed by Verizon direct to a paying consumer has fully functional bluetooth. Thus, I wont beleive it till I see it.

Once I do see it, I'll praise them for it.

I give no credit where it is not yet due.
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sdgmcdon

Nov 8, 2005, 8:22 PM
By the way, it seems you work for VZW right? Why are then so sick of hearing peoples complaints? I mean really, if Verizon was doing everything they could to make there customers feel like they got their money's worth there, wouldn't you hear only a small number of complaints? From the sound of your response to this thread it sounds as if you hear/read them all day long - Perhaps Verizon isn't doing as much for their customers as they can ehh?
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xIsamuTM

Nov 8, 2005, 9:47 PM
its not that. i'm just tired of people singing the same song over and over. It's not just here. it's present in every aspect of life. people seem to never be satisfied. I mean, the bluetooth issue has been addressed over and over, to near nausium, same thing with the razr. Phonescoop is a beautiful concept. Discuss service, ask questons and get answers. Get various opinions on topics. but I guess it's frustrating that most posts are more or less b!!ching about this, that or the other. I'm not going to retract what I said, and I'm not apologizing for my actions. I just wish people could find better things to do. I'm glad that my rant was amusing, it was intended to be, just like how foamy's rants are ment to offend, but at the same time bring...
(continues)
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sdgmcdon

Nov 9, 2005, 3:24 AM
At first skim of this I would first point out that I'm in IT, we never hear "hey good job" - ever...It's always almost entirely complaints because no one thinks about IT until their computer isnt working right; so I can understand being sick of complaints.

You mention that verizon disabled it to avoid lawsuits for how people use that feature (or something to that nature)...I call bullshit on that. If that were the case Dell may want to think about disabling their CDRW/DVDRW's ability to copy disks, after all some people use them to burn copyrighted material...Bad arguement, it doesn't hold water.

No, the FACT is Verizon has contractual agreements that were the result of their own poor judgement and/or they simply found a creative way...
(continues)
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thednbselecta

Nov 9, 2005, 12:00 AM
Only about 10% of Verizon customers even contact us, and out of that, only about 30% are complaints. So out of 40+ mil customers, Id say thats a pretty good indication that our customers feel they are getting their moneys worth. 😳
...
sdgmcdon

Nov 9, 2005, 12:45 PM
I was addressing that persons mention of constant complaints, not the statistical number of calls/contacts/complaints that Verizon actually gets nationally so I'm not sure what the point of your post is, but thanks for the 411 I guess.
...
thednbselecta

Nov 10, 2005, 12:12 AM

I was addressing that persons mention of constant complaints, not the statistical number of calls/contacts/complaints that Verizon actually gets nationally so I'm not sure what the point of your post is, but thanks for the 411 I guess.


My point is, given the overall customer base, the complaints are not that constant.
...
sdgmcdon

Nov 10, 2005, 2:58 PM
I had a complaint, VZW as expected from any company replies to complaints with canned responses that generally are no where near helpful though I will give Verizon credit that the response does come from a live person. I know a lot of wireless provider employee's hang out here at phonescoop and that likely the providers probably monitor complaints, suggestions etc here (I would if I were them) so I submitted my complaint here for discussion.

The reaction has been people flaming me (most of which appear to be Verizon employee's???) for having the nerve to actually complain about Verizon and/or for complaining when the complaint I had was already "covered" here.

As a result this thread is getting FAR MORE traffic than I am willing to s...
(continues)
...
sdgmcdon

Nov 9, 2005, 3:08 AM
ahh cute...self portrait?
...
norollovermin

Nov 8, 2005, 10:21 PM
I laugh at you and your waist of time.

🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 HA 🤣 ...
(continues)
...
sdgmcdon

Nov 9, 2005, 12:47 PM
Seems you may have wasted just as much time reading it and responding with all those HA's and smiley's - jokes on you I guess.
...
norollovermin

Nov 10, 2005, 8:16 AM
not really big guy... just read the first two sentences, and found out it is just another rant by some guy. I think we get one at least once a month. We will be due for another in a couple weeks. 😛
...
thednbselecta

Nov 8, 2005, 11:57 PM
I'm so sick of hearing this. Existing customers are treated exactly the same as new customers. Existing customers got a discount on a phone when they first signed up, and new customers wont get another discount until they are almost done with their original contract. They are treated the SAME!!

Now they are selling the long awaited never before seen feature packed Nokia (6256i) to new customers through radioshack/inphonic and again, giving their existing customers the finger by not allowing us to buy it, not even at full retail price...


???wtf??? Its Radio Shack selling the phone to new customers, not Verizon Wireless. Radio Shack gets their own inventory of phones from the manufacturer. They don't get them f...
(continues)
...
xIsamuTM

Nov 9, 2005, 1:27 AM
thank you -.-
...
sdgmcdon

Nov 9, 2005, 12:52 PM
Please explain to me how the public at large is suppose to give a rats butt about whos inventory has what phones when the SIMPLE FACT is that RS (or anyone for that matter) is selling a VERIZON WIRELESS BRANDED phone that is not available to existing VZW customers?

Are you actually trying to make the case that RS is branding phones with VZW without contractual agreements and permission from VZW? That Verizon is not in any way benefiting from or supprting this relationship and that RS is just hijacking their network and putting ESN's on the VZW network and collecting the payments themselves without VZW's consent?

Your attempt to dismiss VZW's responsibiltiy here with the argument that Verizon has zero to do with the VZW products RS is ...
(continues)
...
crazyeaglefan236

Nov 9, 2005, 5:12 PM
OK. What the 101 class on cellular phone sales?

1. Sales agent (RS, Best Buy, Indirect) buys a phone. Whether it is direct from the manufacturer (Motorola, LG, Samsung, etc) or from a distribution channel, they buy the phone at a cost.
2. Verizon Wireless pays that dealer a commission if the dealer sells a LINE OF SERVICE, whether this be a new line or an upgrade...as long as the customer is eligible for an upgrade and a new contract is signed.
3. Said dealer or agent uses a LARGE part of that commission to be able to sell the phone to the customer at a discounted rate.
4. Verizon Wireless has no control over what that dealer will sell that phone for. The market will control that. If the dealer is way too high and doesn't do ...
(continues)
...
sdgmcdon

Nov 9, 2005, 8:56 PM
Circles - Previous Posts - Goodbye
...
crazyeaglefan236

Nov 9, 2005, 11:03 PM
Circles...no one is talking in circles. I am stating facts...trying to help you understand. Apparently you want to wallow in your dispare at the expense of people reading and having to wipe your tears off thier keyboards.

I gave help in a profession manner on that last post and it still wasn't good enough...go away. You said I was a "troll", you are the one showing "trollish" characteristics.
...
sdgmcdon

Nov 10, 2005, 2:54 PM
I don't think you get it, so here, I'll explain it. I had a complaint, VZW as expected from any company replies to complaints with canned responses that generally are no where near helpful though I will give Verizon credit that the response does come from a live person. I know a lot of wireless provider employee's hang out here at phonescoop and that likely the providers probably monitor complaints, suggestions etc here (I would if I were them) so I submitted my complaint here for discussion.

The reaction has been people flaming me (most of which appear to be Verizon employee's???) for having the nerve to actually complain about Verizon and/or for complaining when the complaint I had was already "covered" here.

As a result this threa...
(continues)
...
thednbselecta

Nov 10, 2005, 12:04 AM
Please explain to me how the public at large is suppose to give a rats butt about who's inventory has what phones when the SIMPLE FACT is that RS (or anyone for that matter) is selling a VERIZON WIRELESS BRANDED phone that is not available to existing VZW customers?


I don't care if they give a rat's ass or not, it doesn't change the fact that its RS getting the phone from the manufacturer, and not from vzw. Yes, they are selling a vzw branded phone. What the hell does that have to do with anything? Its vzw branded because the manufacturer made it for use on the vzw network. There have been several models of phones made specifically for vzw, but only to be sold by RS. I'm not saying thats the case with this parti...
(continues)
...
sdgmcdon

Nov 10, 2005, 2:57 PM
I had a complaint, VZW as expected from any company replies to complaints with canned responses that generally are no where near helpful though I will give Verizon credit that the response does come from a live person. I know a lot of wireless provider employee's hang out here at phonescoop and that likely the providers probably monitor complaints, suggestions etc here (I would if I were them) so I submitted my complaint here for discussion.

The reaction has been people flaming me (most of which appear to be Verizon employee's???) for having the nerve to actually complain about Verizon and/or for complaining when the complaint I had was already "covered" here.

As a result this thread is getting FAR MORE traffic than I am willing to s...
(continues)
...
sdgmcdon

Nov 9, 2005, 12:53 PM
And by the way, if your so sick of hearing this then you obviously hear it often? Maybe VZW should consider whether these seemingly (according to you) common complaints are valid or not rather than just throwing them out the window as you appear to want to do.
...
thednbselecta

Nov 10, 2005, 12:11 AM
And by the way, if your so sick of hearing this then you obviously hear it often? Maybe VZW should consider whether these seemingly (according to you) common complaints are valid or not rather than just throwing them out the window as you appear to want to do.


I'm sick of hearing it because it is such a ridiculous complaint. To be honest, I can only count about 5 times that I have had to deal with it, but I was sick of it after the second time. And for the record, OK, I have considered if the complaints are valid, and they are not. Happy? 🤣

Oh, and I don't throw them out the window, I throw them in the recycle bin. 😈
...
sdgmcdon

Nov 10, 2005, 2:58 PM
I had a complaint, VZW as expected from any company replies to complaints with canned responses that generally are no where near helpful though I will give Verizon credit that the response does come from a live person. I know a lot of wireless provider employee's hang out here at phonescoop and that likely the providers probably monitor complaints, suggestions etc here (I would if I were them) so I submitted my complaint here for discussion.

The reaction has been people flaming me (most of which appear to be Verizon employee's???) for having the nerve to actually complain about Verizon and/or for complaining when the complaint I had was already "covered" here.

As a result this thread is getting FAR MORE traffic than I am willing to s...
(continues)
...
mycool

Nov 9, 2005, 7:13 PM
Wow, whining about it on some web forum is really great. I'm sure the CEOs at VZW are reading this right now thinking "damn, we really ****ed up here." If you really want to make a statement it's called churn. Join the churn or be quiet and stop whining.
...
sdgmcdon

Nov 9, 2005, 8:54 PM
Can you read? If so, please actually read some of my posts and you'll find the answer to this.
...
bigdaddyjay

Nov 9, 2005, 9:56 PM
What is your point??????? Verizon doesn't sell a crappy Nokia so you cry in the forum, they cripple bluetooth so you cry in the forum, they charge you full retail since you are likely under contract while a new customer gets a discounted phone for signing a two year agreement and you cry in this forum? How do you think cell phone companies make money sdgmcdon??? I can't think of the last time DISH NETWORK offered me a free television if I agreed to use their services for two years yet I still pay for their services. If you want the crappy Nokia then go on E-Bay or to Radio Shack and pay for it and stop crying!!
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xIsamuTM

Nov 9, 2005, 11:18 PM
/cheer [t]
/salute [t]
/dance [t]
Thank you!!
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sdgmcdon

Nov 10, 2005, 2:39 PM
Crappy Nokia? What planet are you from? Nokia makes THE best cell phones on the market, they do exactly what they are suppose to rather well, better than any other phone out there, with better reception etc. Crappy Nokia? That's enough for me to know you have zero clue of what you are talking about.

I know how cell phone companies make their money, apparently you do not.

I've repeated myself more than enough in this thread, if you want more information about my complaint and reasoning for it, read through the thread.
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SForsyth01

Nov 10, 2005, 4:58 PM
Idiot 🙄
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sdgmcdon

Nov 10, 2005, 5:59 PM
intelligent response
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bigdaddyjay

Nov 10, 2005, 9:12 PM
Did you find your Nokia yet or still crying? Nokia is Finish for Crap isn't it? When has Nokia ever built a CDMA phone that was worth a crap anyway? Maybe they should have used the qualcomm chips from the get go instead of trying to produce their own CDMA chips in thier phones.
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sdgmcdon

Nov 11, 2005, 11:57 AM
I've had nokia on cdma and tdma for years, it wasn't until I went to verizon that I ended up with non-nokia cdma phones and after trying 2 LG's, a samsung (which I also had some of those on sprint), a palm, and 2 motorola's while at the same time my significant other had a 6 year old dinasour nokia on Verizon, then later got a slightly newer but still 1-2 year old nokia "candy bar" phone for Verizon that I came to the conclusion that Nokia definetely is the better choice for phones. With every phone I had, when we'd travel in areas where I couldn't maintain a signal long enough to have a conversation, she could maintain a conversation with near perfect clarity everytime - only difference, she had a nokia.

I suspected this years ago when ...
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crazyeaglefan236

Nov 11, 2005, 12:21 PM
I have to agree with you there about Nokia...I posted a in another thread about my experiences with Nokia and they all are excellant.
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crazyeaglefan236

Nov 11, 2005, 12:22 PM
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yeahright

Nov 10, 2005, 6:19 PM
bigdaddyjay said:
What is your point??????? Verizon doesn't sell a crappy Nokia so you cry in the forum, they cripple bluetooth so you cry in the forum, they charge you full retail since you are likely under contract while a new customer gets a discounted phone for signing a two year agreement and you cry in this forum? How do you think cell phone companies make money sdgmcdon??? I can't think of the last time DISH NETWORK offered me a free television if I agreed to use their services for two years yet I still pay for their services. If you want the crappy Nokia then go on E-Bay or to Radio Shack and pay for it and stop crying!!


🤣 🤣 🤣 I agree!!! I am just keeping up on them so i can give...
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Voice_Of_Logic

Nov 10, 2005, 8:27 PM
I promise, I tried and tried to stay out of this one! But these hollow and obvious uneducated comments deserve it...

just want to thank Verizon for continually giving their existing customers the finger. I realize it's common practice for wireless providers to screw their existing customers at every possible opportunity they have, but Verizon seems to excel in this area.

Then please explain why it is that VZW continuously has the lowest churn rate of carriers! With an impressive gap to second place none the less!?!?!?

Disabling one of the primary functions of Bluetooth in their phones in an effort to force their users to use their pay based service instead of course isn't enough for them

This is what happens when ...
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gunny

Nov 10, 2005, 8:51 PM
Voice_Of_Logic said:
I promise, I tried and tried to stay out of this one! But these hollow and obvious uneducated comments deserve it...

just want to thank Verizon for continually giving their existing customers the finger. I realize it's common practice for wireless providers to screw their existing customers at every possible opportunity they have, but Verizon seems to excel in this area.

Then please explain why it is that VZW continuously has the lowest churn rate of carriers! With an impressive gap to second place none the less!?!?!?

Disabling one of the primary functions of Bluetooth in their phones in an effort to force their users to use their pay based service instead of course isn't enough f
...
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sdgmcdon

Nov 11, 2005, 11:49 AM
I had a complaint, VZW as expected from any company replies to complaints with canned responses that generally are no where near helpful though I will give Verizon credit that the response does come from a live person. I know a lot of wireless provider employee's hang out here at phonescoop and that likely the providers probably monitor complaints, suggestions etc here (I would if I were them) so I submitted my complaint here for discussion.

The reaction has been people flaming me (most of which appear to be Verizon employee's???) for having the nerve to actually complain about Verizon and/or for complaining when the complaint I had was already "covered" here.

As a result this thread is getting FAR MORE traffic than I am willing to s...
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crazyeaglefan236

Nov 11, 2005, 11:53 AM
just want to thank Verizon for continually giving their existing customers the finger. I realize it's common practice for wireless providers to screw their existing customers at every possible oppurtunity they have, but Verizon seems to excel in this area. Disabling one of the primary functions of bluetooth in their phones in an effort to force their users to use their pay based service instead of course isn't enough for them. Now they are selling the long awaited never before seen feature packed Nokia (6256i) to new customers through radioshack/inphonic and again, giving their existing customers the finger by not allowing us to buy it, not even at full retail price...



I suppose you got flamed because your first post was flammatory......
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sdgmcdon

Nov 11, 2005, 12:07 PM
Attacking Verizon; specifically those that make the decision on what phones to carry and what features to F with in the phones. If there is anyone responding to me that fits that description then sure, it's an attack on them - if there's not (which I suspect there is not) then your comment holds no water.

I'm sorry you are of the opinion that consumers should just shut their trap and bend over and take it rather than suggest, complain etc about the product that they are getting from a company that they expect more from. I'm still astonished at that view that seems to be prominent here; but I would ask that you and others here consider something and that is WHERE I AM COMING FROM. Where I live Verizon is the ONLY carrier with good coverag...
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crazyeaglefan236

Nov 11, 2005, 12:18 PM
I don't agree with the crippling the Bluetooth either. But to attack the company which product I sell...attack, not just voice complaints...you will get people defending them. That is the problem in today's society, noone has any loyalty. I have drive and ambition. I know I cannot sell them all, but when someone that I delt with bought a product from a competitor...I don't like it.

You made claims that Verizon Wireless was so big and bad that they just flip off all their customers. That is so not true. VZW has the one of the HIGHEST rated customer care departments. The HIGHEST customer satisfaction...as proof by their lowest churn rate and numerous surverys.

I do not like the fact that Pontiac didn't put a more powerful engi...
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Its-The-Network

Nov 11, 2005, 12:26 PM
crazyeaglefan236 said:
I don't agree with the crippling the Bluetooth either. But to attack the company which product I sell...attack, not just voice complaints...you will get people defending them. That is the problem in today's society, noone has any loyalty. I have drive and ambition. I know I cannot sell them all, but when someone that I delt with bought a product from a competitor...I don't like it.

You made claims that Verizon Wireless was so big and bad that they just flip off all their customers. That is so not true. VZW has the one of the HIGHEST rated customer care departments. The HIGHEST customer satisfaction...as proof by their lowest churn rate and numerous surverys.

I do not like the fact t
...
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sdgmcdon

Nov 11, 2005, 12:54 PM
Just FYI for you (my response to that):

Loyalty? Why should I be loyal to a company that takes a technology that's primary reason for existence is wireless file transfer, disables that feature then says "but you can still do it with X service for X amount a month" ... That to ME is unethical and I don't care what company behaves that way, I will bitch and complain about it every time. Can they do that; is it their perogative? Of course it is but that by NO MEANS means that people have to just accept it and be happy about it.

Your pontiac vibe comparison is in no way an accurate analogy to this situation, with pontiac you can buy a different car with different options, with Verizon you can buy a different phone with different options; ...
(continues)
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crazyeaglefan236

Nov 11, 2005, 2:03 PM
OK. We have went round and round and round about this...but...Bluetooth has profiles. A vendor can use whatever profiles they choose with permission from the SIG. Verizon Wireless has choosen to use the handsfree speak profile. Just because you have no other options because all the other GREAT carriers won't pony up the funds to have coverage in your area but at least VZW has PHONE SERVICE...to call VZW names in a forum where VZW employees post...you are attacking them. You are attacking a company that has invested enough dollars into having a superior nationwide coverage area.

BTW, how would Cingular handle a customer that got a virus in their phone (a couple viruses did attack GSM phones within the past 12 months) because they do...
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pete1660

Nov 11, 2005, 2:42 PM
BRAVO!!!!!! Thanks Crazyeagle!
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sdgmcdon

Nov 11, 2005, 2:59 PM
"You are attacking a company that has invested enough dollars into having a superior nationwide coverage area"

That's kind of my reason for this. If they are already on top when it comes to coverage, whats wrong with trying to be on top when it comes to phones & their capabilities? You and others here are acting as though that's unreasonable; it's not.

"BTW, how would Cingular handle a customer that got a virus in their phone (a couple viruses did attack GSM phones within the past 12 months) because they downloaded a file onto their phone using the file transfer feature of bluetooth? What if that virus killed the whole software on the phone and this couldn't be reloaded? Would Cingular warrant that phone?"

I would imagine just lik...
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pete1660

Nov 11, 2005, 3:13 PM
blah, blah, blah, blah, leave verizon already then or better yet, you have fantastic ideas, start up your own company and then you can have everything you want.
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sdgmcdon

Nov 11, 2005, 3:35 PM
Wow...K remember the whole insult argument etc? Hold on tight! Here it comes!

...you're a moron.
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laxsfm14

Nov 11, 2005, 7:35 PM
If your IT did you ever think about learning how to hack your phone?
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sdgmcdon

Nov 11, 2005, 8:16 PM
I shouldn't have to and In my expeirence hacked things do not work as well as non-hacked things.
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sdgmcdon

Nov 11, 2005, 12:50 PM
Loyalty? Why should I be loyal to a company that takes a technology that's primary reason for existence is wireless file transfer, disables that feature then says "but you can still do it with X service for X amount a month" ... That to ME is unethical and I don't care what company behaves that way, I will bitch and complain about it every time. Can they do that; is it their perogative? Of course it is but that by NO MEANS means that people have to just accept it and be happy about it.

Your pontiac vibe comparison is in no way an accurate analogy to this situation, with pontiac you can buy a different car with different options, with Verizon you can buy a different phone with different options; that arguement is flawed from the beginning...
(continues)
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pete1660

Nov 11, 2005, 12:59 PM
For a person who's explained many a times that you came here to voice your complaint. Ok, we heard you! Personally, I could care less but that would be working too hard. This thread is enormous and you seem to be the main poster. The reason you're being flamed is most likely because of this.
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sdgmcdon

Nov 11, 2005, 1:05 PM
So, I start a thread, people reply, ask questions, complain about me creating the thread and I'm not suppose to respond?

That's, umm...stupid.
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pete1660

Nov 11, 2005, 1:35 PM
Wow, you seem to love to insult people. Like I originally said, we heard you and some of your posts have even stated that you're repeating yourself. Now maybe you know why people get pissy at certain questions. They're tired of getting the same complaint over and over and there really isn't anything we, as employees, can do about it. Apparently you feel the need to continue to post on the same subject and tell everyone their stupid. Jeepers, did the five year old find daddy's new computer? By the way, what do you do for a living? Care to share? Or is it easier to insult everyone else.
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sdgmcdon

Nov 11, 2005, 1:48 PM
Hey, as I said to someone earlier, I call them as I see them...If someone says something stupid, I'll point it out - you said something stupid, I pointed it out. That;s not an insult...If I had said "Wow, you're a moron" than THAT would be an insult, but what I said was "that's...umm, stupid" specifically calling out the complete lack of intelligence that went into the creation of the post you had made.

As for what I do for a living, what the hell does that have to do with anything?

And again, I created the thread, I'm replying to people posting TO ME in the thread...Do you not understand how forums work?
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pete1660

Nov 11, 2005, 2:48 PM
Of course, but I'd like to know what you do for a living so I can complain to you what I personally don't like about your comany/industry. See, it's easy to sit here in post about what a pain it is to deal with cellular plans, phones, and those unhelpful CS people who apparently lack any intelligence that you'd recognize, but then you don't think your job has anything to do with these posts. Well, you assume everyone here works for some sort of cellular company (and rightly so), but continue to be rude (look it up in a dictionary if you don't think you've been rude) and insulting. You will never find help from anyone if your first instinct is to belittle those who could actually help you. Your the type of person who would sue the man who...
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sdgmcdon

Nov 11, 2005, 3:21 PM
I do not work in the wireless industry thus via simple logic a monkey could discover that what I do has zero to do with this post.

"and those unhelpful CS people who apparently lack any intelligence that you'd recognize"

Before getting flamed in this thread from such CS people I would have disagreed with you there as my post had zero to do with VZW customer service...now, I think I probably would agree with that though.

I was belittling VZW's decision (and decision makers) for what they decided to do as mentioned in my initial post. Only after being flamed by what apparently appears to be a bunch of Verizon intro level store employees here did the belittling of them come into play. If you could comprehend what you read accurately ...
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pete1660

Nov 11, 2005, 6:04 PM
Sure, how much ya got?
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sdgmcdon

Nov 11, 2005, 6:47 PM
That's about the response I expected.
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pete1660

Nov 11, 2005, 12:40 PM
Thank you Crazyeagle! I think if customers want help on these types of forums they might want to start with NOT insulting the companies these employees work for. sdgmcdon didn't exactly phrase his/her problem in the form of a question like, "Hey guys, I know y'all probably heard this before but I have a few problems with my service and would appreciate your help in these issues....". If that were the case, he/she should never be flamed. Alas, there is nowhere we can hide from the pissed customer who complains and sdgmcdon, employees of any company are less likely to help you when you start your complaint with "your company like everyone else is here to screw your customers". Of course we are...that's how we get paid. If you had it your...
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sdgmcdon

Nov 11, 2005, 1:40 PM
"Hey guys, I know y'all probably heard this before but I have a few problems with my service and would appreciate your help in these issues...."

So explain to me how anyone here in the forum is going to help me with the problems I've stated? Hmm...Didn't think so. As for the quote about screwing people, you need to take the quotes out, it's a paraphrase that you put there at best...

But all that aside, tell me of another service based industry where all the major companies involved lock their customers into 1-2 year contracts (and heavily push the 2 year, in a lot cases using the 2 year if the customer doesn't specify) in under 2 weeks from purchase, do not allow returning the product after two weeks (excluding Cingular, they are at le...
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crazyeaglefan236

Nov 11, 2005, 2:09 PM
1st off...no one will ever guarantee service to work everywhere. You have stated though that VZW does work where you need it to...at least more so then any other carrier.
2nd off...what other service industry will subsidize the cost of owning the product needed to ulitilize their service? Satellites are the only that come to mind... heck even credit card machines you have to purchase at a full tilt. If you don't like that...there is always prepaid cellular service. I do believe all carriers offer this option. It is more pricey...but hey, no commitment. If you don't like that, go to Germany where a phone will cost you 400 to 500 bucks, but of course you can use it with any carrier without contract.
3rdly...no paraphrasing need. I c...
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pete1660

Nov 11, 2005, 2:50 PM
LOL, crazyeagle rocks again. This thread needs to die though, it takes up too much space, much like sdgmcdon.
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sdgmcdon

Nov 11, 2005, 3:13 PM
I'm only responding to others - I created the thread and that's the point to respond to others...If you don't like it, stop reading it.
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pete1660

Nov 11, 2005, 3:14 PM
you created the thread so what? your the god of the thread? you own it? who's living in the "real world" now?
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sdgmcdon

Nov 11, 2005, 3:36 PM
In a sense yes, I "own [up to the responsiblity of the creation of] this thread"

...Is that better? Get it? Are you really that childish that you think anyone would claim to own a web site they quite obviously to everyone on it knows they don't own?

What are you 12?
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pete1660

Nov 11, 2005, 6:11 PM
Yes, I'm 12. I've been messing with you this whole time. I don't go to school, I just go online and try and bother as many people as I possibly can. Actually, I never really care what I write on this board and even less about those who post on it. What makes me wonder what you do for a living is how on earth can you possibly have the time to post so many times. You seem to have a lot of free time, as do I. My excuse is that most of the time it's pretty boring here (sales are slow) but I'm just curious as to why it appears you've lodged yourself here for awhile. So while what you do for a living really doesn't have any bearing as to the subject of these posts, it will at least allow me to understand why anyone NOT in the cellular indus...
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sdgmcdon

Nov 11, 2005, 6:53 PM
You've never heard of other jobs where people don't have a large workload every day? I can think of a few off the top of my head...Retail sales of course as you mention is a big one.

Baby sitting servers is sometimes the same way.
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sdgmcdon

Nov 11, 2005, 3:12 PM
In response to your "1st off" I mentioned that as an example, was that not obvious enough for you?

Other companies/industries that will provide X "for free" in exchange for using Y"

Satellite (Television and Radio)
Cable (Television and Internet)
Internet Service Providers
Printer Manufacturers & Distributers
Shipping Industry
Banking Industry
Advertising
Real Estate

Enough? Want more?

"go to Germany where a phone will cost you 400 to 500 bucks, but of course you can use it with any carrier without contract."

I'd prefer that actually as I suspect a lot of people would. You think people are stupid enough to not realize they would pay $400-$500 and more for their service over months/years anyway regardless of the price o...
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someone

Nov 11, 2005, 3:05 PM
Correct me if I am wrong, and I might be, but if all Bluetooth functionality worked then you could use your EVDO phone as a modem. Verizon offers EVDO card contracts at 59.99 (on special right now...it is usually 79.99) a month. What if you have an EVDO phone with Bluetooth and buy the VCAST package at 15.00. Now you have unlimited broadband access on your laptop for 15.00, the same thing Verizon is selling to people for 59.99. It would be stealing from the company. Disabling bluetooth may not just be a way to raise more money through get it now. It would actually be a way of protecting their product. This would be the same reason for not selling USB cables for the EVDO enabled phones. Am I wrong about the bluetooth functionality?
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pete1660

Nov 11, 2005, 3:18 PM
actually, the V-cast connection to internet is used for mobile web connections, not full internet usage. You could possibly link your phone to your laptop, but I'm not sure you'd like the results. However, certain pocket pcs can do this (ie i730 from samsung). Though I'm not too sure of this information, last I checked you can use the i730 (since you have a data package on the device vs. V-cast) for internet connections.
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someone

Nov 11, 2005, 3:31 PM
Sorry, I explained poorly in my original post. Anyone can use their phone as a modem, tethered or through bluetooth if it was available. Many customers do this and do not need a data package to do so (although I personally have never done so). It just uses minutes. If you have an EVDO phone and use it as a modem, then you would be able to access the EVDO network and therefore the broadband package, for free during your nights and weekends. Just a thought here because that is the main reason for not allowing the USB cable. I think it stands to reason that in the same way the company has to be on the look out for people using an EVDO phone as a modem now, they would have to be exhausting an incredible amount of manpower to lok for people doing...
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pete1660

Nov 11, 2005, 3:46 PM
thx for letting me know.
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sdgmcdon

Nov 11, 2005, 3:30 PM
DUN (Dial Up Networking) is a bluetooth profile, I'm off hand unsure of whether or not that feature is enabled or disabled in VZW or other providers phones, but no, the file transfer profile would not allow one to use their phone as a modem. That's an interesting question though, I would suspect most providers don't allow the DUN profile though. And in that case, If none of the providers offer it, I wouldn't like it but because that is not something I am interested in using I likely wouldn't complain about it (as there's no reason for me to do so FOR ME, I already have a 5220 for my laptop that I like though I must admit that I would love to not have to buy the card for my laptop and just use the phone instead...As for the monthly charge for...
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someone

Nov 11, 2005, 3:37 PM
I don't know enough about bluetooth technology to know what pieces can be enabled while still disabling the modem function. I do know that computers can hook up using bluetooth function to a modem. I don't know if this is the same with phones with bluetooth completely functioning, as all phones can be used as a modem. I am very glad to hear that you are enjoying the EVDO network with your PC card though and that it is worth the money. That is some great input!
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sdgmcdon

Nov 11, 2005, 3:41 PM
Yup, where I work we've bought about 6 cards for exec's and they all love it; it's definetely worth the cost.
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pete1660

Nov 11, 2005, 3:49 PM
On that same note, apparently a few computer manufacturers are looking to put in vzw modems directly into their units (basically no more buying cards, its just in your computer).
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sdgmcdon

Nov 11, 2005, 4:31 PM
Cool, except don't the different carriers utilize different technologies; thus wouldn't it be hard to integrate a card into a notebook that will work on all carriers CDMA, GSM etc? Of course notebook makers can just contractually work exclusively for one or the other I suppose, probably how it will start I guess.

Maybe that will push carriers into a position to play nice with eachother and stop locking phones/equipment etc...in an effort to get a "one card for all" technology into a laptop for data use...who knows...
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someone

Nov 11, 2005, 5:17 PM
That is not just a rumor about the computers that will be equipped with EVDO cards already. Dell and HP have already signed on and it has launched in a limited way in October.
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sdgmcdon

Nov 11, 2005, 6:42 PM
Intewesting...thanks for the 411
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pete1660

Nov 11, 2005, 3:16 PM
Please!
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itsallover

Nov 12, 2005, 3:40 AM
pete1660 said:
Please!


LOL. I was just thinking, "Damn this is a long thread!"
...

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