verizon working in buildings
I had a verizon phone for almost 4 years before recently switching. I was wondering if anyone else has trouble getting service inside buildings with their verizon phone. Whenever I was in a store or any building it did not get service. I have recently switched to Sprint and my phone works inside buildings and also seems to work better than my previous verizon phone.
I live in the chicago area and work in the downtown area.
Thanks.
I live in the chicago area and work in the downtown area.
Thanks.
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By the nature of the buildings, any phone may or may not work. If the building is more concrete and steel, it is likely to be less condusive to cell signals that if the building is more open, with more windows. Then you have the issue of "repeater" cell sites within the structure. For example, in Washington DC, Verizon, last I heard, had the exclusive to the Metro subway system, in other words, the Verizon service was the only one you could access below ground.
Hope that helps you a little, but I'm surprised that if you're in a high rise in the Chicago area, you weren't getting a strong signal on Verizon. Then again, it is "line of sight", no matter whose service you're using.
Hope that helps you a little, but I'm surprised that if you're in a high rise in the Chicago area, you weren't getting a strong signal on Verizon. Then again, it is "line of sight", no matter whose service you're using.
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i have the same issue with riverdale(bronx) ny. i have tried several verizon phones in my appartment and they all suck, lots of droped calls. outside they work great. my friend use his cingular lg1400 and it worked great in the appartment.
when i called verizon, i was told the cell tower was about .5 miles from me.
i would assume that if the buidling shape was causing the problem them all cell phone compant should work poorly. no one has been able to explain why singular worked better then verizon when the verizon tower was only .5 miles from my appartment.
weird
when i called verizon, i was told the cell tower was about .5 miles from me.
i would assume that if the buidling shape was causing the problem them all cell phone compant should work poorly. no one has been able to explain why singular worked better then verizon when the verizon tower was only .5 miles from my appartment.
weird
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scttlam said:
I had a verizon phone for almost 4 years before recently switching. I was wondering if anyone else has trouble getting service inside buildings with their verizon phone. Whenever I was in a store or any building it did not get service. I have recently switched to Sprint and my phone works inside buildings and also seems to work better than my previous verizon phone.
I live in the chicago area and work in the downtown area.
Thanks.
I live in a bunker 25' underground and always have signal with my e815 😁
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out here in the west coverage can be sparce, so we have a little trick (call it what you will)
new phones come without the PRL download in them...so i just Manually program them.......and remind the customer to NEVER do OTA!
works like a charm!!!!!!
If a customer has OTA updates done on the phone, we tell em to go the corp. store and get the PRL wiped!!
then we can manually program it and shazzamm!!! great service!!!!
the reason is out here coverage is dictated by roaming agreements, and price plans....
if you are on an old americas choice plan, then the prl allows you to use others towers if needs be.....But the new "no roam" plans simply block you from using others towers, hence......no roaming!!!!!
no i know corp. ...
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new phones come without the PRL download in them...so i just Manually program them.......and remind the customer to NEVER do OTA!
works like a charm!!!!!!
If a customer has OTA updates done on the phone, we tell em to go the corp. store and get the PRL wiped!!
then we can manually program it and shazzamm!!! great service!!!!
the reason is out here coverage is dictated by roaming agreements, and price plans....
if you are on an old americas choice plan, then the prl allows you to use others towers if needs be.....But the new "no roam" plans simply block you from using others towers, hence......no roaming!!!!!
no i know corp. ...
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How do you manually program the PRL, without the software? Are you talking about the SID's?
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yes, just go into programming, enter the mdn, the min and the home SID that is all
then make sure the phone is set to home "B" or "A" or whatever...the phone will look for home first then go to the next available!!
WERKS GREAT FOR US
before: no service
after: digital 1x
every now and then i will see a roaming charge on the customers bill.....they just call you wonderful people at CS and they see that we are on the "no roam" plan, and the credits are applied......
hope this answers yer questions 😉
then make sure the phone is set to home "B" or "A" or whatever...the phone will look for home first then go to the next available!!
WERKS GREAT FOR US
before: no service
after: digital 1x
every now and then i will see a roaming charge on the customers bill.....they just call you wonderful people at CS and they see that we are on the "no roam" plan, and the credits are applied......
hope this answers yer questions 😉
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So your not actually programming the PRL's your just deliberately NOT programming them.
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Incorrect. If you get a CS rep who knows what they are doing, they will credit he roaming the first time, but advise the customer that if the PRL is not updated, that they will not receive any futher credits for the roaming. You are right, you aren't cheating the sytem, you are cheating your customers who will eventually get that roaming charge that CS will not credit because they refused to update their PRL and they will be coming back to you wondering why you misled them. PRL's are there for a reason and there is nothing that we in Tech hate more than people who refuse to update them, yet continue to complain about service issues. I'd be a litte more careful about advising customers of this in the future if I were you.
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thanx for the honest comment....
I wish i had a magic wand to make everything all better....being on the front line, when someone has a problem, we hear about it first....
we are told to call and file a trouble ticket, which we do, but we never hear anything back...this gets frustrating....
we have an area around here that used to be great, and then all of a sudden it drops calls and is terrible. it is right in town s oit should be great but for some reason, the service has gone down hill. (we have been upgradeing to 1x and putting up evdo, but i am not smart enuff to know if this is affecting things or not....but by taking the mentioned approach, our phones work fine!!!
I understand what you are saying completely, but (to put ...
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I wish i had a magic wand to make everything all better....being on the front line, when someone has a problem, we hear about it first....
we are told to call and file a trouble ticket, which we do, but we never hear anything back...this gets frustrating....
we have an area around here that used to be great, and then all of a sudden it drops calls and is terrible. it is right in town s oit should be great but for some reason, the service has gone down hill. (we have been upgradeing to 1x and putting up evdo, but i am not smart enuff to know if this is affecting things or not....but by taking the mentioned approach, our phones work fine!!!
I understand what you are saying completely, but (to put ...
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That is really strange because Sprint works in the 1900 PCS spectrum which doesn't seem to have very good in building penetration. Verizon uses both 850 and 1900. How could Verizon's 1900 not penetrate the building, yet Sprint's 1900 does? I think one of the other people who replied has the answer: there may be a Sprint repeater in the building.
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I actually live in an apartment near midway airport and I work downtown. My Verizon did not even work in my apartment but now my sprint does. When I had verizon I tried *228 as well as the prl from the corporate stores and none of them work. It just seem odd that verizon claims to have the most reliable network but your phone has trouble working in buildings.
Also these buildings were not underground. I know that in chicago no phone works underground.
Thanks.
Also these buildings were not underground. I know that in chicago no phone works underground.
Thanks.
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scttlam said:
I had a verizon phone for almost 4 years before recently switching. I was wondering if anyone else has trouble getting service inside buildings with their verizon phone. Whenever I was in a store or any building it did not get service. I have recently switched to Sprint and my phone works inside buildings and also seems to work better than my previous verizon phone.
I live in the chicago area and work in the downtown area.
My Verizon Nokia 6256i works great indoors here in California, better than anythin' else I've tried. No problems.
Sprint, on the other hand, don' seem to work so good inside o' buildings out here, but is okay outdoors.
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Has anyone that lived in chicago had the same experience as me. I am not trying to put down verizon but I was just wondering if this was only true in chicago or all over.
Thanks again.
Thanks again.
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Basically, cellular phones are like a sophisticated two way radio. They work completely off radio signal (RF) line of sight. Many things will impede the radio signal transmitted by the nearest cellular tower to the wireless handset. Trees, hills, atmospheric weather conditions, and especially buildings will block the line of sight from tower to handset, or dramatically reduce the strength of the signal reaching the handset. The reason one service provider may work better in your apartment building or office building, is because they may either have placed a celluar site on the roof, or side of your building, or have a cellular site very close to your building, perhaps on the neighboring building etc... This is an issue with location of a ser...
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Thank you for all of your answers. I think I understand now. Hopefully in the future Verizon will work in buildings.
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if you live in a skyscraper then maybe they have a tower on top of your building 😎 (sprint that is)
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