Wow, you're really cool, eh?

Wow, you're a cool guy. I'm not going to get into an argument here, but I can't even begin to tell you how many lies/inaccuracies I can point out in your statments. Any true VZW rep on here will know exactly what I'm talking about, but hey, if you want to be the badass and make yourself feel better with idiotic statments like yours, then who am I to stop you? Wow! I wouldn't even wish a person like you on Cingular.

I found out that none of the reps you talk to really care what you do once you get off their phones.

So you can get the bank handed to you by a supervisor (it's their butts on the line) and the rep isn't going to care because (thankfully) you are off their phone and they are free to talk to other customers or laugh at you........or both.

It's not as personal as you think it is. You are not talking to a VERIZON WIRELESS machine when you call that 800#. You are talking to a human being who (in most cases) couldn't care less whether you get what you want or not. Unless you are mean to that person and even in that case, 2 hours later, you're just another mobile telephone number. So your purpose in posting this is what....?

I don't know what part of the country you live in, but none of the above would happen at my call center. Good luck with wasting your time calling customer service for credits. We have tools that we use to tell us how much of a credit we should issue a customer in situations such as the above mentioned. Anything over and beyond that needs to go to a supervisor which, in most cases, will back the rep up.

I remember jerks like you at dish. I used to work in Customer Mgt. Opterations. We used to review accounts like yours, 300.00 in adjustments over 6 months. 40 programming changes in one month. PPV disputes, returned checks all that. Man I used to have so much fun shutting these accounts off. Then we'd Redline the accounts, so they were always routed to either us, or our executive offices. I loved you guys.
"Yeah, turn to hbo, it's off? okay, try USA, still off... okay, try fox. Okay, now, your account will remain like this until we recieve ballance in full via certified funds."
"Yes, I know you've been turned back on 6 times with just a past due balance. only 3 out of your past 10 payments were not returned so you will pay the balance in ...
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I DO BELIEVE IN WORKING THE SYSTEM IN ALL ASPECTS, BUT I DO ALSO BELIEVE THAT THERE ARE SOME CHEAP A*&HOLES IN THIS WORLD ALSO. ARE YOU ONE OF THEM OR ARE YOU JUST SOME STUPID PERSON THAT LIKE TO FEEL LIKE THEY GOT AWAY WITH SOMETHING THEY WERE NOT SUPPOSE TO.

LATE FEES:
DID YOU WELFARE CHECK NOT COME ON TIME?
OVER YOUR MINUTES:
YES I BET YOU ARE WITH THE PHONE SEX LINES, CAUSE WHAT GIRL IS GOING TO GO OUT WITH A CHEAP MUTHAF****R THAT IS NOT SMART ENOUGH TO GET THE RIGHT RATE PLAN.
LONG DISTANCE:
HOPE YOU ENJOY THE MAIL ORDER BRIDE, IS SHE OLD BLIND OR UGLY SINCE YOU WERE NOT WILLING TO PAY FOR A GOOD ONE.

IT IS PEOPLE LIKE YOU THAT HELP GIVE CUSTOMER SERVICE REPS BAD NAME IF YOU WERE TO EVER ACT LIKE THAT TO ME I WOULD TELL YO...
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Dont know what worse, the fact a human would post something like this,...or that you yourself are the ONLY person right now that is not thinking "what a f'ing loser! can only hope he is not able to reproduce, the world has enough scum as it as!"

Guys, I think this a CSR venting. Personally, I wouldn't give a dime for any of these reasons, but that's just me.

You are truly pathetic. That's about all I've got to say. Get a life and stop being such an as*

you know what. i like people like this. because when they come into the store again or call into the center trying to pull this again, the notes already show that they've been informed of how things worked, so when they bang out a huge long distance or roaming bill again and try to get out of it, it clearly states that we can't and we get to tell the person NO!. we then laugh when he leaves. not to say we're bad people but we like to see people get what they deserve when trying to screw people over.... 😁