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Verizon won't sell to me

korndawg

Jan 9, 2006, 11:38 PM
I'm currently a USCC user and have been looking to switch carriers. I know alot of people in my area (small town in North Iowa) that have great luck with their Verizon service so I decided to give them a call. I called their 1-800 customer service number and when the guy asked me where I was calling from and I told him, he said that "he can not sell to me bacause I am not in their licensed area", and then he hung up. Whats up wtih that? I know many people who use Verizon in my area but yet he won't sell to me. The closest authorized dealer is 75 miles away, but I'd gladly drive their if that means i could get a decent cell phone provider. Can I not sign up for Verizon now? Is it legal to just sign up using a relatives address whose in the v...
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verizontothewireless

Jan 9, 2006, 11:48 PM
If Verizon Wireless is not licensed to sell in your area then it would be illegal to open up an account with a different address. I had this situation before and I sympathize for you. There is no way around it...(legally).
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gadgethead

Jan 9, 2006, 11:51 PM
how is that illegal? my phone bill goes to a PO box in a different town than I live in, are you saying that's illegal?
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verizontothewireless

Jan 10, 2006, 12:01 AM
Trust me it is. Do you know how badly sales reps want to make a sale? They will do anything. I once asked to have this done for a customer and it couldn't be done. Its illegal to open up an account in a relatives address.
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gadgethead

Jan 10, 2006, 12:07 AM
I would really like to see the statute on that one. The only possible way this could actually be breaking a law is if you’re getting away with paying less taxes or something of that nature. I can't even think of a way that causing someone to miss a sale because you bought a phone in a different area would be illegal.
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dave73

Jan 10, 2006, 1:53 AM
I know someone back in 2000, who tried to sign up with then Voicestream for the then Midwest plan, which was 3000 whenever minutes for $49.95, and it included the states of Indiana, Illinois, Michigan, Ohio, Kentucky, Illinois, & Wisconsin. When the authorized agent phoned in the information to Voicestream, and the address was for Knox Indiana, Voicestream told her she couldn't get service with them because she lived outside of their service area. To this day, it's now T-Mobile, and the plan today is still 3000 whenever minutes for $49.95, but it's regional, based on the state you live in in their service area, but T-Mobile still doesn't have coverage in Starke County Indiana. The only 2 carriers that service Starke County Indiana are Ver...
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leah-3470

Jan 9, 2006, 11:59 PM
as long as the address you sign up with is a verizon network area you can sign up. you will probably have a different area code than where you live and will have to accept if the provider in the area is having problems = vzw cant control it
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korndawg

Jan 10, 2006, 12:04 AM
Upon further looking on the website, there is a store just 15 miles south of me, so it is very close, but yet, i'm in an unauthorized area. I wonder how using a relarives address can be found illegal unless its stated somewhere?
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Touchtone

Jan 10, 2006, 2:42 PM
Once they run your credit they would know what your actual address is. If you use your relative's address that is not listed under your Social Security information, it would come up as mismatched information. Same with PO box address, you can not use a PO box address to run a credit check.
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vzwinagent

Jan 10, 2006, 11:15 PM
Very true. It's going to do weird things on the credit check. It will probably come up that you have to bring a bill or something and verify the address because it doesn't match your credit information.
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vzwinagent

Jan 10, 2006, 11:16 PM
You also cannot just give a PO Box. There HAS to be a physical address also given. At least that's how EROES is... you MUST enter a physical address.
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vzwinagent

Jan 10, 2006, 11:14 PM
There are areas where US Cellular are that Verizon can't be. US Cellular owns the license in that area and Verizon can't come in. Verizon has no towers there and cannot sell to you. If people that have Verizon are using their phones where you are then they are probably using US Cellular towers.
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korndawg

Jan 11, 2006, 12:07 AM
Well, I'm going to talk to the Verizon agent, that 15 miles south of me, tomorrow to see what they can do for me. I really am liking the cell phone deals they are offering. Not crazy bout the nights starting at 9, but I can deal as long as the service is good.
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texaswireless

Jan 11, 2006, 4:44 PM
The service will be the same as you have now.

Verizon also likely has a clause that says if you are constantly roaming they can cancel your service.

Basically if they are paying someone else for you to use service (i.e. $0.10 per minute to USCC) they will cut you off to help minimize costs.
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Georgia1

Jan 12, 2006, 1:34 AM
verizon has no clause or limit on roaming on another carrier's tower. Trust me, I would know by now, I use a ton of minutes on the extended network, and I have asked them flat out, and there is no limits, this is what makes verizon great, the freedom to use your phone how you want to.

I do know that USCC has the 50% rule, and they do not let you use your promo minutes off their network either.

His service may be different then what he has now, where he lives, verizon is more then likely using midwest wireless or soon to be alltel, so his service could get better or worse, he needs to find a person using midwest wireless and see how their phone is working.
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VerizonOldSchool

Jan 11, 2006, 12:50 AM
In my area there are a couple small telco's offering wireless that we have roaming agreements with. Technically verizon is not supposed to sell service to customers who do not live in areas where we are not licensed. Here is where it gets interesting. These little companies do not want or care about maintaining customers they just want the roaming revenue. Never in my area have I recieved any notice from these small telco's complaining we are wrongfully signing up the hundreds or thousands of customers I and many of my coworkers have signed up in their areas. They would simple be happy just maintaining their own towers and getting a regular paycheck from verizon rather than these many customers and the overhead it would cost to maintain them...
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DKVZW

Jan 11, 2006, 1:30 AM
In U.S. FCC doles out the airwaves to Mobile Carriers. (Also to alot of other entities, like Radio and TV stations, etc..)

Some radio waves cannot travel very far (unlike shortwave radio signals for example).

This is why you cannot tune into New York Channel 4 in your town.

Therefore you can establish Geographic locations on a map where a particular radio signal of this sort is available. As you go from area to area, the same frequency could be used in ovelap. Hence I can have a channel 4 in
new york, and you can also have a TV station channel 4.

The same goes for cellular towers. FCC issues licenses to operate cellular towers to a Carrier in a "particular" Geographic area (just like with TV stations)

If Verizon Wireless...
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korndawg

Jan 11, 2006, 2:24 AM
My area is in Verizon's America Choice coverage (extended digital network), so there won't be any roaming. From what i've gathered, Verizon will use Midwest's Wireless and USCC's towers when needed.
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Georgia1

Jan 11, 2006, 10:29 AM
that is still roaming for verizon. They pay those carriers by the minute for you to use your phone. Yes, it does not cost you on your bill, but, it does cost verizon. And in the northwest part of Iowa, you will be using midwest wireless, soon to be alltel. So check alltel's website out and see if they have plans that work for you, if they do, just sit and wait as you will be able to get alltel when the deal is approved.

Pm me if you have specific questions about certain area. I had both USCC and verizon at the same time for a little bit, and know how they work in most areas. I cant help much in NE Iowa, but, rest of Iowa I probably can help you out. I stayed with verizon being I travel a lot for a living, with USCC having the 50%...
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crazyeaglefan236

Jan 11, 2006, 11:11 AM
And possibly even mobile to mobile...
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Vatothe0

Jan 12, 2006, 3:25 AM
Possibly... The area of extended network where M2M doens't work (I've been told) is about 2%. It's out there somewhere, but I've never seen it.
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redwood

Jan 11, 2006, 10:53 AM
Another reason may be that if you do not get good service, you will want to cancel your service. If you are in the extended area & it is documented that we do not have good coverage, the ETF generally would be waived. In the extended network, you will not be able to take full advantage of the network, such as pix msgs, all the # services (#min #bal #pmt #data, generally do not work in extended), you won't be able to update the prl in the extended network. I work in CS and see this scenario alot. 🙂
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Georgia1

Jan 11, 2006, 12:46 PM
He could still check his minutes, balance, pay his bill thru the phone, he would have to dial 611 instead. Then select the option that says to check your minutes, balance, pay your bill, and still a free call.
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crazyeaglefan236

Jan 11, 2006, 5:17 PM
Mobile to mobile might not apply in extended network areas...don't forget that.
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Georgia1

Jan 12, 2006, 1:26 AM
I know there are areas that M2M will not work in the extended network, but, in Iowa, Minnesota, South Dakota, Nebraska, they work everywhere, so, since he lives in Iowa, he will be ok there. The only thing to watch for that is if your phone says extended network and the triangle is flashing, then M2M will not work, but, I have yet to find a place in those states that they will not work, including where he lives.
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