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Warranty Replacement

Thompj4

Jan 10, 2006, 2:17 PM
what happens if you replace your phone with the same phone under warranty, then the phone gets the same problem. so you get a third one under warranty... and that one messes up too....

do they upgrade you or anything like that because in theory this could go on forever
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pete1660

Jan 10, 2006, 3:13 PM
They won't "upgrade" you, but after three warranty replacements they should offer you alternatives to your phone. You might have to pay the difference for the phone, but next time you call CS, make a point of mentioning your three replacements.
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