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Going to Verizon

Cephiros

Jun 15, 2004, 1:10 AM
Well, my girlfriend and I have made our choice and we're going to Verizon from Tmobile. The account is going to be my girlfriend's name because of my crappy credit.

So, given this, my tmobile is account is in my name. Should we wait to do my port in request by having my girlfriend call Verizon customer care. Considering it seems like everyone except people here or Verizon Porting Department says I cannot port in my number because the verizon account is going to be in her name while the tmobile which I know is false since I do that many times doing Nextel Care.

Going to do family share plans but the girlfriend decided not to do this. Oh well.

Cephrios
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JDigital

Jun 15, 2004, 3:44 AM
Generally you would have to do a change of responsibility with your current service provider and then port them. I've been handling these for both T-Mobile and Verizon, and although it may eventually get straightened out, you could likely drag out your porting process by trying to port a number in one person's name to another carrier with a different name.
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towermonkey

Jun 15, 2004, 10:58 AM
JDigital said:
Generally you would have to do a change of responsibility with your current service provider and then port them. I've been handling these for both T-Mobile and Verizon, and although it may eventually get straightened out, you could likely drag out your porting process by trying to port a number in one person's name to another carrier with a different name.


It is possible to do it, but it's a huge PITA. The port WILL fall out & it will have to be handled manually. JD is otherwise correct. Do a Change-Of-Responsibility (easy with VZW) and then port it over. It's still gonna be a pain, but it will eventually get done.
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Cephiros

Jun 15, 2004, 1:48 PM
Well, Here is where the problem presents itself. Maybe I should just give up and get a new number.


1. Opening a account in my name with my crappy credit (my fault) would mean I would have to pay a $400 deposit last time I checked. Thus making it opening it in name a moot point.

2. Tmobile customer care, through the email told me that if I moved my tmobile stuff to my girlfriend's tmobile account, it would be entered into a new 1 year commitment.

I have 4 options
1. Pay $400 deposit
2. Move phone to her account, entere 1 year commitment and pay $200
3. Possible Pita of porting number and I have seen it down and it delay the port of course but I have seen sucess as long as everything is correct.
4. Get a new number.

Getting ...
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85percent

Jun 15, 2004, 3:23 PM
JDigital said:
Generally you would have to do a change of responsibility with your current service provider and then port them. I've been handling these for both T-Mobile and Verizon, and although it may eventually get straightened out, you could likely drag out your porting process by trying to port a number in one person's name to another carrier with a different name.



Well, there's a couple way of doing this.

You can either change billing responsibility first with T-Mobile into your name, and then do the switch (this may re-new your contract though, be careful). Or you can port the number under your gf's name, and then change it under your name when the switch is complete (I'd reccomend this way)....
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southwestcomm

Jun 15, 2004, 3:32 PM
It shouldn't be a problem porting from TMo, in one name, to Verizon, in a different. I just did the exact type of port for a Nextel business customer. Two of his worker's phones were in their name and I ported them to his new account under his name. Went through without a hitch. As long as you have the correct #, billing address, name and account # the port will go through.
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Cephiros

Jun 15, 2004, 7:11 PM
Aye, exactly and that what exactly what the porting department of Verizon told me. I think the only mess up that I see are when a care rep does the port in request, and in the request. they do not put in the information that performs the old service provider.

I think my safest bet is to have my girlfriend to issue the port in request with verizon care.

Quick question, do you have some sort of passcode policy so other users can be the authorized contact to make changes if needed?

Cephiros
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southwestcomm

Jun 15, 2004, 11:22 PM
The company porting in the number places the entire request so it should be submitted correctly as long as you give them all the correct information.
If an account has a password it must be provided as well.
All carriers have the options of adding passwords to account as well as adding authorized users.
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Cephiros

Jun 16, 2004, 1:26 AM
Aye, Aye. You wouldn't believe how many porting nightmares I have seen when a care rep does not have all the information correct when doing a request from the OSP. If done correctly, it always get done quickly usually.

Cephiros
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