Delayed Texts and Voicemail
Not sure if my problem has to do with my phone (v60i) or verizon service itself but here goes..
sometimes when I send text messages it takes a day or 2 for them to send and vice versa it takes up to a day to receive my texts and voice mail messages. This starts to become a problem when my phone is off because missed calls don't register while the phone is off and i have no idea that people are trying to contact me and leaving messages.. any help would be appreciated.
--also i have updated my phone several times using *228.. i was told that would help the problem but it hasn't changed much.
sometimes when I send text messages it takes a day or 2 for them to send and vice versa it takes up to a day to receive my texts and voice mail messages. This starts to become a problem when my phone is off because missed calls don't register while the phone is off and i have no idea that people are trying to contact me and leaving messages.. any help would be appreciated.
--also i have updated my phone several times using *228.. i was told that would help the problem but it hasn't changed much.
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Calls/datum are routed through the towers and switches in this order.
1) 911 Calls
2) 611 Calls
3) Regular Calls
4) 411 Calls
5) Text messages/data calls/message waiting indicator
6) #min information
As you can see, if there is a large amount of traffic, the txt message may sit in the switch for a while waiting to be sent out. Txt messages are not guarenteed to arrive and if the issue is urgent/critical you are advised call from a landline if posible.
1) 911 Calls
2) 611 Calls
3) Regular Calls
4) 411 Calls
5) Text messages/data calls/message waiting indicator
6) #min information
As you can see, if there is a large amount of traffic, the txt message may sit in the switch for a while waiting to be sent out. Txt messages are not guarenteed to arrive and if the issue is urgent/critical you are advised call from a landline if posible.
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yea i see your point with texts but it sucks that i can't do anything about not recieving my voicemail messages on time
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make sure your in a VZW specific area with good signal strength. Otherwise call them and have them open a trouble ticket
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OK !!!! LISTEN ........ In order to help receive your Text messages and Voicemail messages on time . What you want to do is shut your phone off for 10-15 minutes a day this will help SYNC your phone wit hthe cell sites and switching center. Also try updating your PRL list by pressing *228 send OPT 2
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Really, Thats the first time I heard that one? I understand the PRL List update concept but what happens by the phone being shut down and why the 10 to 15 minutes wait before turning it back on? 😲
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Three other questions, *228 option #1 when if ever is that used, and what does that accomplish, and could it degrade a phone?
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*228 opt 1 is the initial programming. Tells the phone what phone number it's associated with. *228opt2 should only be used every 3 months unless used as a troubleshooting technique due to the phone not operating correctly, otherwise it can cause software problems resulting in the need for a factory reset. (No physical damage, but a factory reset is always a pain.)
*228 is NOT a fix-all. If a phone is not working properly then.
Step 1) Remove the battery for a few seconds.
Step 2) Leave the phone off for 15-30 mins.
Step 3) If you haven't done *228 option 2 in a while, do it.
Step 3) If convenient, leave the phone off for another 15-30 mins.
If this doesn't fix your problem, you need to call 611 or take the phone to a...
(continues)
*228 is NOT a fix-all. If a phone is not working properly then.
Step 1) Remove the battery for a few seconds.
Step 2) Leave the phone off for 15-30 mins.
Step 3) If you haven't done *228 option 2 in a while, do it.
Step 3) If convenient, leave the phone off for another 15-30 mins.
If this doesn't fix your problem, you need to call 611 or take the phone to a...
(continues)
...
Calls/datum are routed through the towers and switches in this order....
1) 911 Calls
2) 611 Calls
3) Regular Calls
4) 411 Calls
5) Text messages/data calls/message waiting indicator
6) #min information
As you can see, if there is a large amount of traffic, the txt message may sit in the switch for a while waiting to be sent out. Txt messages are not guarenteed to arrive and if the issue is urgent/critical you are advised call from a landline if posible.
Unfortunatly this has nothing to do with messages being delayed by days voicemail or text messages. And actually if a cell is busy, you'll get out a TXT message before a voice call anyday. That said....
VM issue, call up Customer Service have them get
(continues)
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