something POSITIVE
I made a quick trip to the verizon store last night to pick up a leather case for my razr, and as usual greeted with a friendly voice and someone ready to assist me. Every single time I've had any problems I'm helped in a prompt manner with no hassle. One time I was even given a free battery. And the same thing can be said about 611. I was having trouble signing up online for the Merits program, called 611 and they had to transfer me, the guy stayed on the line with me to make sure I got connected. I been a customer for 8 years for a damn good reason, you guys kick ass.
Thank you
Gunny 🙂
AwesomeVZWChic said:
It's customers like you that keep me answering phones after almost four years. I love what I do and the company that I work for, and I'm glad that our hard work and dedication to you, our customers, doesn't go unnoticed!
definately...we complain about the bad customers, just like u guys would complain if something went wrong. but we dont hear a lot of good stuff..u know, no one wastes a phone call to tell us that we rock. thanx!