verizon will always be number 1
How do you think VZW gained their size and customer base? Mergers and acquisitions my friends.
YOU'VE BEEN WARNED
I have worked with other carriers and there is just a different attitude at Verizon.
And really you guys need to do something about the hold times, I mean I want to know how the thank you for holding message ends, but just when I think I will, Bam! Your rep comes on and kills it for me.
Sprint actually has cooler phones and a better data suite than anyone and their coverage is acceptable. Their dealer reps are way more helpful than VZW's.
They just lack that attitude of deferential confidence and competence you get when you talk to a VZW rep.
See video clip here:
mms://streaming.vmsnews.com/media/INSIGHT/200 40625-504839-AF0DF3D5-4A2A-4013-A594-0A03CEE6 A951.wsx
You know what that means? I HAVE NO LIFE!!! π
If you haven't already guessed, I like a good debate.
phonepimp3376 said:
I have had a few posters ask why a Cingular rep hangs in this forum... its a lesson my dad taught me. Keep your friends close, but keep your enemies closer. While I don't consider you the enemy (EvilEmpire mumble) lol, it is only good business sense to know what your competition is doing. Not to mention this particular forum has a good group of knowledgeable folks, unlike some of them whose answer is usually along the lines of " Just BECAUSE, OKAY!?!?!"
If you haven't already guessed, I like a good debate.
Just curious why you never replied to my previous post. You stated a statistic about 70% of US activations being GSM. You never gave us proof to support that statement.
phonepimp3376 said:
Can't access the page from work, testgirl. Will have to respond from home. (See, told you I had no life)
After catching up and reading lasts weeks threads "Going down" and "verizon will always be number 1" I have come to this:
Verizon with all the awards they have achieved with "consumer reports" being the one everyone should be looking at since it is based on "consumers", phonepimp3376 your debates and discussions don't hold water. Verizon is still and remains the largest, most reliable company in the nation.
All the posts I read from you to everyone else says nothing to beat that. If your going to be in this forum, you might as well suck it up and enjoy being under Verizon...
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π DigitalPimp π
phonepimp3376 said:
Sorry figures were a bit off... GSM has 1046.8 Million, or 1 billion, 46 million,800 thousand users worldwide. The 1.44 billion is total digital subscribers worldwide. Considering that combining Digital and analog, there are 1 billion,456 million, 500 thousand wireless users worldwide at the time this was tabulated, its easy to see what technology is dominant.
It's also easy to see what technology the majority of the world ONLY offers.
If there was a Mc Donald's in every city of the U.S., and only one city with an In N Out, take a wild guess who would have more customers. Does that mean Mc Donald's offers better food? See what I'm getting at?
-Verizon Wireless Sales
.
85percent said:...phonepimp3376 said:
Sorry figures were a bit off... GSM has 1046.8 Million, or 1 billion, 46 million,800 thousand users worldwide. The 1.44 billion is total digital subscribers worldwide. Considering that combining Digital and analog, there are 1 billion,456 million, 500 thousand wireless users worldwide at the time this was tabulated, its easy to see what technology is dominant.
It's also easy to see what technology the majority of the world ONLY offers.
If there was a Mc Donald's in every city of the U.S., and only one city with an In N Out, take a wild guess who would have more customers. Does that mean Mc Donald's offers better food? See what I'm getting at?
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chris_lt1 said:
or if you have 100 people with swords and a single person with a machine gun do numbers really matter? I'd be standing behind the guy with the machine gun personally. Better technology will always prevail in the long run if you get rid of the bureaucracy and just let nature take its course like we've done in the U.S.
Um, not if the guy with the gun only has 95 bullets...
My only worry about VZW is the terrible ad campaigns... I mean, who writes that crap?!
phonepimp3376 said:
Hmmm...why does Verizon charge customers for M2M outside their "select calling area"? Why is there roaming on a supposedly NATIONAL plan? Why can't VZW match our minute plans, or produce a phone people are begging for in a reasonable period of time? Why don't Verizon's services work EVERYWHERE on their network? Answer THOSE questions, and maybe I'll change my tune. But its obvious to me that "most reliable" is only one part of the equation. Christ, you don't even offer an early evenings option! CDMA is the standard for now in the US, true, but it is losing that placement rapidly to GSM.
Dude..first take a second and calm down. Second, If Cingular is so good then why haven't they beat ...
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phonepimp3376 said:
Hmmm...why does Verizon charge customers for M2M outside their "select calling area"? Why is there roaming on a supposedly NATIONAL plan? Why can't VZW match our minute plans, or produce a phone people are begging for in a reasonable period of time? Why don't Verizon's services work EVERYWHERE on their network? Answer THOSE questions, and maybe I'll change my tune. But its obvious to me that "most reliable" is only one part of the equation. Christ, you don't even offer an early evenings option! CDMA is the standard for now in the US, true, but it is losing that placement rapidly to GSM.
1. M2M outside the select area is not charged. M2M only applies on a VZW tower (saves $). On the e...
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Matching minute plans. Lets see Cingular gives you like an extra 50 minutes for the same price as VZW wow, 2 extra minutes per day, what a bargain. Not to mention that VZW has almost twice the customers as Cingular so the Free in Network is much more beneficial to customers. With VZW you can call about 40 million customers, with Cingular like 22 million.
We do not make th...
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Everybody tests handsets, some more than others. We have a very extensive testing process too, but still manage to get out phones faster than VZW. And we have fewer complaints on equipment from what I've seen. I've has customers port in from VZW whose biggest complaint was that the equipment reeked. Phones that can't pick up the network, phones that the keypads die after a few months of use, screen death, heating up to untouchable on the charger, just to name a few. Had one gentleman who had d...
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as i recall, hitler had several million followers himself...
phonepimp3376 said:
Not to mention "Nationwide" vs. "National". Ask any consumer what they think either means, and they will tell you national means I DON'T PAY ROAMING ANYWHERE IN THE U.S. This is not the case with VZW, yet it is with Cingular. And YES, that INCLUDES off-net roaming at no extra charge.
Since you are a sales rep, I'm sure you can attest to the fact that the customer doesn't always comprehend 100% of everything you say. Although that may be *some* people's understanding of "Nationwide", that is not how it is advertised or explained at the point of sale.
phonepimp3376 said:
True, but ask yourself this... if you are paying for national coverage, and you are in an area where your phone gets service, should you have to pay extra to use it?
I think so. VZW has to pay additional to use other company's towers. The phones are also designed to clearly show the customer if roaming charges will incur. Seems fair to me! Not to sound aloof, (but trying to be very honest) VZW is a business not a charity. They, like every other carrier, do what they can to make money. Some companies simply approach it other ways.
Digital One rate NO roaming charges ANYWHWERE ever....no surprises
kingfrog77 said:
This is why I have been on ATT for years.
Digital One rate NO roaming charges ANYWHWERE ever....no surprises
If that is what you want fine.
VZW National Single Rate NO roaming ANYWHERE ever....no surprises
Verizon's Network - Digital, No roaming, free m2m.
Extended Network - Mostly Digital, Some analog, no roaming, free m2m. Data products might not work.
Roaming - mostly digital, some analog, .69/min, no m2m, data products do not work.
Cingular Has 2 coverage areas.
Cingular's Network - Digital, No Roaming, free m2m
Cingular's Roaming Partners - Digital, no roaming, free m2m.
So now I ask, what does Cingular mean when they say no roaming? It means 2 coverage areas instead of 3.
Verizon just got service in Rochester!!! Imagine that. They have coverage where the buffalo roam but none in a city like Rochester or Lincoln Nebraska until now.....This is the coverage farce they sell. Its great if you live on a farm in Kentucky but don't go to Atlantic City, NJ and expect great Verizon service!!!
All in all I would rather have only major road and highway coverage and all the cities regions rather then coverage in the middle of the Great Salt Lake or at the Grand Canyon! GSM tends to be great in places where LOTS of people go, travel through or live. Not so much the outskirts. Verizon can have the rest of the country. People can buy the Verizon Pay as you go phones if they are paranoid ...
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kingfrog77 said:...
Please spare us the rhetoric
Verizon just got service in Rochester!!! Imagine that. They have coverage where the buffalo roam but none in a city like Rochester or Lincoln Nebraska until now.....This is the coverage farce they sell. Its great if you live on a farm in Kentucky but don't go to Atlantic City, NJ and expect great Verizon service!!!
All in all I would rather have only major road and highway coverage and all the cities regions rather then coverage in the middle of the Great Salt Lake or at the Grand Canyon! GSM tends to be great in places where LOTS of people go, travel through or live. Not so much the outskirts. Verizon can have the rest of the country. People can buy the Verizon Pay a
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And Cingular also has three:
Cibgular, Cingular Extend, and Off-net roaming. NONE of which incur additonal charges on Nation plans.
phonepimp3376 said:
Everybody tests handsets, some more than others. We have a very extensive testing process too, but still manage to get out phones faster than VZW. And we have fewer complaints on equipment from what I've seen. I've has customers port in from VZW whose biggest complaint was that the equipment reeked. Phones that can't pick up the network, phones that the keypads die after a few months of use, screen death, heating up to untouchable on the charger, just to name a few. Had one gentleman who had documented proof that he had 6 phones in two years due to non-customer failure of equipment... They waived his ETF.
Let me just point out one thing. I'm not one (unlike yourself) that tries to ...
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I too have been with multiple carriers. I started my career with AirTouch, moved to BellAtlantic Mobile, and yes, from there to VZW. Spent time as an indirect where we sold everything but T-Mo (they weren't here yet), and now preach the Cingular Advantage.
phonepimp3376 said:
Okay kingfrog, I will... Check out the Cingular GSM Nation plan... no roaming on or off net, true nationwide mobile to mobile. Early evenings option. Unlimited N&W on most plans.
It is just me or no roaming is included on those white areas on the map that depicts no service? I don't think so. and yes I was comparing the 2 maps side by side. I will prefer to pay vzw roaming than paying other company who knows what to make a call. And as far as mobile to mobile this is what the T&C says: "Mobile to Mobile Calling applies only to and from other local Cingular Wireless subscribers' phones. Mobile to Mobile Calling options do not include calls placed outside the Cingular Wireless Home Mobil...
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And did you realize that it is all possible because the network is ALL Digital, so everything CAN work everywhere on our network? This isn't possible for VZW because digital services can't work on analog.
Nice try.
phonepimp3376 said:
I have to laugh at you guys with this "your network don't give service" crap. Study the coverage maps. Compare them. The two networks are nearly IDENTICAL in size. This will only improve with the acquisition of ATTWS.
Just to a look at the maps(Cingular & ATTWS) and I have to be honest. Looks like ATTWS customers make out with increased coverage in a few areas. Other than that, they look identical. π
phonepimp3376 said:
Now compare a current Cingular map to VZW's... awfully close to identical, aren't they? So what's all this "only works on your front porch" stuff? We only have one plan series that relies on analog... the GSM products are ALL GSM. That coverage map shows ONLY digital coverage.
You're still fighting for your life trying to debate that Cingular is number 1? The main points we've stated are as follows-
VZW is rated the #1 wireless carrier in this country
VZW may still have a larger customer base than ATT and Cingular combined
i believe that VZW is growing at a much faster rate than both Cingular and ATT
CDMA is a more advanced wireless technology than GSM
ATT/...
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phonepimp3376 said:
Actually, the network will be the EASIEST part of the equation.
Retaining the customer with crappy customer service and arrogant VZW reps will be the future...
phonepimp3376 said:...
Dude...grow a clue. Our phones roam just like yours. They just do it in digital, not a combo of digital and analog. Do you honestly think if we didn't have coverage off network we would be where we are? The number one GSM carrier in America? Please!
Everybody tests handsets, some more than others. We have a very extensive testing process too, but still manage to get out phones faster than VZW. And we have fewer complaints on equipment from what I've seen. I've has customers port in from VZW whose biggest complaint was that the equipment reeked. Phones that can't pick up the network, phones that the keypads die after a few months of use, screen death, heating up to untouchable on the charger, just to
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Its obvious to me you aren't keeping up with the times. Unlimited M2M is available on all Nation GSM plans 39.99 and higher.
CellularOne is not ALL Cingular is, and actually, part of CellularOne went to VZW too. Cingular is a combination of 12 different wireless carriers, integrated into one national carrier.
How is having your nights start at 9 keeping it free? Two extra hours a day = 3600 extra minutes in 30 days for 7 bucks. Sounds like a bargain for those who feel they want it. We don't MAKE people take it... its an option.
Another sign you don't...
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phonepimp3376 said:
do yourself a favor and realize omar, that Cingular acquired ATTWS for the network, not the customers. Get a clue
Really? I bet if you ask your boss, since I'm pretty sure your on the low end of the management chain, that they acquired ATTWS for both the network and to acquire a bigger customer base.
Go back to your home. Cingular, where you dream of more bars in your signal strength.
π
2. of course cingular acquired attws to be better than verizon, sounds like a logical thing to me. keep in mind of all the mergers that make up vzw were 'just to be better than the other guy'
3. do you really believe this merger will have no impact whatsoever on cingular's growth rate? as phonepimp said cingular's network is within 3% of verizons and the addition of attws will only improve that. customers will experience this improvement firsthand and i anticipate word will spread and more people will be taking a look @ cingular once again even if they've already switched from them.
There are no plans to change the name... the new company created by the merging of the two networks will be Cingular, just as it is now.
Admittedly, in 2000 things were much different than they are now. Agressive expansion and spectrum licensing have improved things dramatically here. Not to mention we were almost exclusively TDMA back then. We have much greater capacity thna we did back then, and the ATTWS deal was primarily aimed at increasing it even more, and to give us the extra spectrum to continue our data development path.
phonepimp3376 said:...
First off, exactly WHO was I copying? Second of all, GAIT Nation and GSM Nation are two totally different plans. Yes we still have analog and TDMA, but ONLY available through GAIT.
Its obvious to me you aren't keeping up with the times. Unlimited M2M is available on all Nation GSM plans 39.99 and higher.
CellularOne is not ALL Cingular is, and actually, part of CellularOne went to VZW too. Cingular is a combination of 12 different wireless carriers, integrated into one national carrier.
How is having your nights start at 9 keeping it free? Two extra hours a day = 3600 extra minutes in 30 days for 7 bucks. Sounds like a bargain for those who feel they want it. We don't MAKE people take it...
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The 50% usage rule is standard in many contracts, not just ours. Sprint, ATTWS I know of, perhaps others.
As for you buying Sprint and Nextel, you may get one or the other, but not both, for the same reason we won't take T-Mo... MONOPOLY.
I have seen the actual downtime figures for BOTH networks... there is a variance of about 1/100th of a percent in "network reliability" and it trades back and forth between the two of us. As for coverage size,VZW covers about 90% of the US, with Cingular coming in at about 87%. Not all that dramatic. And we do it for the vast majority of our customers without analog, without GAIT, but with a complet...
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phonepimp3376 said:
At least you're not as deluded as Sprint, with their "largest all digital network" claim for a network that is primarily analog.
Who exactly are you referring to with the network that is primarily analog?? Yes Verizon owns a lot of analog network but approx 98% of their network is digital. They just haven't taken down many of the analog cell sites yet. You keep referring to analog when speaking of Verizon but are too hard headed to understand or, as you like to say "brainwashed" into thinking that tons of our coverage is outdated.
Second, if you actually knew anything about Sprint, you would know that they are ALL digital. Thus their claim of the largest ALL DIGITAL network.
Obviously you haven't seen their coverage map. Check out their website...Sprint's that is.
http://www1.sprintpcs.com/explore/coverage/NatwideNe ... »
Sprint provides roaming on other wireless analog networks when youβre not on the Sprint Nationwide PCS Network.
They don't have analog, they were set up with digital only since the begining.
Actually, Sprint did not start out digital... they started out AMPS/TDMA, then dumped it and became CDMA.
Their NATIONAL presence started out CDMA digital, but they were a regional before that on a different technology.
(direct quote)
The phone's display does not indicate the rate you will be charged.
Map may include areas served by unaffiliated carriers and may depict their licensed area rather than an appoximation of the coverage there. Actual coverage may differ substantially from map graphics, and coverage may be affected by such things as terrain, weather, foliage, buildings and other construction, signal strength, customer equipment and other factors.
Cingular does not guarantee coverage.
π€£ π€£ π€£ π€£
All phone signals are affected by the things listed there, and VZW has a similar wording in their Ts & Cs.
No carrier guarantees coverage, either... not even VZW.
GSM was a step back..they should've kept with TDMA network.
They're loss, Our gain...
Its all growth pains... we've all had them. But we handle them and move forward. Many of our key indices such as customer care and billing have been improving, and we are proactively working towards even better. You guys do have customer service down pat, I'll give you that.
then how do they roam into that off-network analog roaming, GENIUS? Why is it even pictured if no one can use it? Geez...and you question MY intelligence.