I work for a Verizon Wireless agent, and just had a customer call in and say that they were reading their 9800 manual, and that if they buy a USB cable, they can download pictures, ringtones, etc., to their computer.
I was reading something somewhere lately, I believe it was in one of the wireless magazines we get (that I unfortunately threw away!) that was saying something along the lines of Verizon lightening up on what they will allow customers to do with their phones.
I know about the stuff out there like bitpim, but that's not what I'm talking about here. Has anyone heard of a more "official" way?

Thanks!