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Poor Phonepimp3376

Digital Pimp

Jun 30, 2004, 3:35 PM
phonepimp3376 said:
Does anybody besides me think we reps need an Escape-An-Irate-Customer feature? lol


This was taken out of Cingular's forums. Seems him himself doesn't like to be good customer service. LOL No wonder Verizon's customers are happier and people switch from cingular. This guy right here.

😈

Oh and I posted a nice reply to his thread, quite funny 🙂

😎
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tryptophanatic

Jun 30, 2004, 3:40 PM
everybody deals with irate customers.
you can't make judgment calls on an entire network of subscribers based on firsthand experience with customers by a few people.
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phonepimp3376

Jun 30, 2004, 3:42 PM
Notice I didn't say I had irate customers... that was mostly for my friends in customer care, which might have been more apparent if you knew what stories THEY have. At least we don't get them so mad that they come in dressed to destroy, and throw computers and phones around...lol
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Digital Pimp

Jun 30, 2004, 3:47 PM
tryptophanatic said:
everybody deals with irate customers.
you can't make judgment calls on an entire network of subscribers based on firsthand experience with customers by a few people.



That was my whole point here. We have them too, but we deal with it and help them and not whine about it on a forum that includes the name of the company we work for.
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phonepimp3376

Jun 30, 2004, 3:48 PM
Wow, he's testy...guess he never heard of HUMOR...lol
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Brent85

Jun 30, 2004, 4:55 PM
FYI:::FOR HUMOR ONLY...

just transfer them to the spanish queue or place them on hold for a sup and go take a 15 min break and leave them on hold 🙂
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phonepimp3376

Jun 30, 2004, 4:59 PM
😁... now HIM I like! :sarcasm:
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Brent85

Jun 30, 2004, 5:02 PM
but let me say...that was when i worked for Suncom..not VZW 🙂
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