Poor Phonepimp3376
phonepimp3376 said:
Does anybody besides me think we reps need an Escape-An-Irate-Customer feature? lol
This was taken out of Cingular's forums. Seems him himself doesn't like to be good customer service. LOL No wonder Verizon's customers are happier and people switch from cingular. This guy right here.
😈
Oh and I posted a nice reply to his thread, quite funny 🙂
😎
you can't make judgment calls on an entire network of subscribers based on firsthand experience with customers by a few people.
tryptophanatic said:
everybody deals with irate customers.
you can't make judgment calls on an entire network of subscribers based on firsthand experience with customers by a few people.
That was my whole point here. We have them too, but we deal with it and help them and not whine about it on a forum that includes the name of the company we work for.
just transfer them to the spanish queue or place them on hold for a sup and go take a 15 min break and leave them on hold 🙂