My July bill
I just got my july bill and I was furious? All these 800 #s I called(calling card) gotcharged against my peak time; what is up w/ that?
I called customer service 10 times to get credits because 800#s are to be free, but no credits.
This is my problem and it didnt become their problem the first time I called.
I'm definately switching to Cricket, their awesome
I called customer service 10 times to get credits because 800#s are to be free, but no credits.
This is my problem and it didnt become their problem the first time I called.
I'm definately switching to Cricket, their awesome
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even if you use a calling card it is still coming off of your min against your plan. if that was not the case you could get service and buy a 4569083645 min calling card and use it and paying almost nothing for a calling plan. any min using your phone is using min on your plan. duh. no credit will or should be given
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shagVZW said:
even if you use a calling card it is still coming off of your min against your plan. if that was not the case you could get service and buy a 4569083645 min calling card and use it and paying almost nothing for a calling plan. any min using your phone is using min on your plan. duh. no credit will or should be given
I think he was kidding.
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Also I can 100% tell you that you have in no way shape or form ever seen an 800 number say airtime free...800 #'s are "tollfree", which mean no long distance
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TheVZWMan said:
Also I can 100% tell you that you have in no way shape or form ever seen an 800 number say airtime free...800 #'s are "tollfree", which mean no long distance
Jesus H Christ, people, HE WAS KIDDING!
You mean to tell me that you WORK IN VERIZON SALES AND YOU'VE NEVER HAD A CUSTOMER SAY SOMETHING STUPID LIKE THAT BEFORE?!?
I hear it almost every day. Either that, or I get the guy who asks if he can get another free phone since he dropped the first one in the terlet & didn't have insurance.
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no I hear it all the time too...I know he was joking...but there are a lot of people out there that might think that so I was merely trying to educate...so for Jesus H Christ and myself, I apologize...it will never happen again
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That is why all calling plans come with a LD package of some sort. Lower price local plans have Regional LD and all America's Choice plans have National Long Distance. Using a calling card is still using airtime. It doesn't matter what number you called or called you. It is the time in which the call was made.
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schnozejt said:
I just got my july bill and I was furious? All these 800 #s I called(calling card) gotcharged against my peak time; what is up w/ that?
I called customer service 10 times to get credits because 800#s are to be free, but no credits.
This is my problem and it didnt become their problem the first time I called.
I'm definately switching to Cricket, their awesome
This thread was just flat out stupid..please do us ALL a favor and switch to Cricket..Hopefully this will be your first and last attempt to have a knowledgeable conversation.
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