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What if anything does powering down a phone for 15 minutes do?

Airwar

Jul 14, 2004, 3:44 AM
Is anything accomplished by doing this? I had read in a previous thread last week a recommendation to do this to a individual having a problem. He was also told to then do the *228 PRL update thing.
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SPCSVZWJeff

Jul 14, 2004, 3:54 AM
This is referred to as a cold boot, the same as turning your computer off and then back on. Reasons for it are as follows:

1) During charging cycles, especially when the CLA is used frequently a buildup of static electricity can occur inside the phone. This poses no threat to the phone it just makes it act erratically. And since a wireless phone has a constant power source (the battery) it never dissipates. Turning the phone off and removing the battery for a minute or two will allow the tiny capacitors to drain inside the phone. This will then dissipate the static electricity from the components.

2) A wireless phone is nothing more than a handheld computer with an RF link. Just like your computer if the phone is left on for an extende...
(continues)
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Airwar

Jul 14, 2004, 4:00 AM
Thanks Jeff that was an excellent reply. How often should this be done? Are there any more tips like this? Perhaps this as well as other suggestions should be in a pamphlet distributed by Verizon.
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SPCSVZWJeff

Jul 14, 2004, 4:11 AM
It only needs to be done as needed. It is not a Preventative Maintenance program. If you are a call center employee then it can be done while you have the customer on the phone. If you tell them to leave it for 15 minutes you are not accomplishing anything except forcing the customer to call back if it didn't solve the problem and having to explain to someone else what was done, this can be very frustrating for the customer. If the battery is completely removed it is better because it completely cycles the power and takes way less time.
Any other tips like this? I am just a layman and not a technician. This is one that was passed on by a tech years ago.
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phonepimp3376

Jul 14, 2004, 7:10 AM
Another thing this accomplishes in phones that receive updates to the software or roaming database over the air (OTA) is that it applies the changes, which will sit there completely happy not to apply themselves if the phone is on...lol
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muchdrama

Jul 14, 2004, 10:25 AM
phonepimp3376 said:
Another thing this accomplishes in phones that receive updates to the software or roaming database over the air (OTA) is that it applies the changes, which will sit there completely happy not to apply themselves if the phone is on...lol
That's conspiracy, man!
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TheVZWMan

Jul 14, 2004, 10:27 AM
Whatever you do don't listen to the voices in your head...hehehe
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muchdrama

Jul 14, 2004, 12:58 PM
TheVZWMan said:
Whatever you do don't listen to the voices in your head...hehehe
If I don't listen to the voices in my head whose will I listen to? Cain's?
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85percent

Jul 14, 2004, 1:13 PM
muchdrama said:
TheVZWMan said:
Whatever you do don't listen to the voices in your head...hehehe
If I don't listen to the voices in my head whose will I listen to? Cain's?


😲
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schnozejt

Jul 14, 2004, 1:00 PM
It looks like only half of your questions were answered, so i'll answer the remaing.

When you dial *228 and the call gets connected you'll hear two options.
#1 programs the phone w/ information such as the mobile directory #, mobile identification #, system id, and the preffered roaming list. The way this done is when your listening to that lovely Kenny G/Michael Bolton music, packets of data are sent to the phone. #1 only really needs to be done when you originally program the phone.

#2 is just the preffered roaming list. It lets the phone of any updates in the network or maybe any cell tower additions. There is no definate answer on how often to do this, I recomend doing it every three weeks
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Airwar

Jul 14, 2004, 10:20 PM
Thanks ! 🙂
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