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Can We Agree?

SPCSVZWJeff

Jul 14, 2004, 4:24 AM
Can we agree to find better words in our vocabulary than cool and sucks?
Sometimes when I read the posts here I get a wierd flashback of walking into the front room when my son was watching MTV while Beavis and Butt-Head were on.
Kind of makes me want to go and get some nachos.
Contrary to many opinions Cingular's last name is not Sucks. They are people like we are trying to make a living in this wild world of wireless.
I am very opinionated about whether GSM or CDMA is better but I can't honestly say GSM cannot complete a call.
I try to back up my opinions with facts and hopefully after posting this I won't become a hypocrite.
For all of us in sales shame on us. We should know that an objection is nothing more than a request for more information and then give it to them with the utmost of respect.
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TheVZWMan

Jul 14, 2004, 7:19 AM
Jeff I understand your concern but you have to give it some time buddy...we just got some people to stop yelling and cussing on here...if we push them anymore their heads could blow up...in time my friend....in time.
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SPCSVZWJeff

Jul 14, 2004, 2:33 PM
Yes and thank you. It just gets old reading the same old posts over and over again.
No substance just insults. There are times that I wonder why I even read them. I cruise the Cingular, T-Mobile forum and the ATTWS forum and I don't see anything like that there- And I'm glad I don't. I don't post in theose forums because I don't sell those carrier's service, only Verizon and Sprint so I would only be stirring up dust and that would not be good. It is the same as going to some guy's house and saying his wife is ugly and a tramp.
I don't need to cause that type of hostility.
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85percent

Jul 14, 2004, 2:36 PM
SPCSVZWJeff said:
Yes and thank you. It just gets old reading the same old posts over and over again.
No substance just insults. There are times that I wonder why I even read them. I cruise the Cingular, T-Mobile forum and the ATTWS forum and I don't see anything like that there- .


then you must have missed my threads in the Cingular forum.

🤣

.
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SPCSVZWJeff

Jul 14, 2004, 2:42 PM
No I didn't. It is just that there is not as much posting by non-Cingular reps and there is more posting about how to overcome phone issues, etc.
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85percent

Jul 14, 2004, 2:46 PM
SPCSVZWJeff said:
No I didn't. It is just that there is not as much posting by non-Cingular reps and there is more posting about how to overcome phone issues, etc.


True. But bickering and arguing is what makes VZW #1.

😛
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SPCSVZWJeff

Jul 14, 2004, 2:59 PM
No, it gets Jerry Springer his ratings but wins no one's heart. We as representatives of our companies are after the hearts and minds of the American consuming public. We need to represent ourselves as trusted advisors and not as argumentative people. When we say bad things about competition, other than what can be documented as fact we are in effect saying the equivalent of "We're bad, but they are worse." Either way both sides lose.
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85percent

Jul 14, 2004, 3:04 PM
i see your point.

but phonescoop isn't the U.N. of the wireless industry.

There are maybe 50 frequent members on this site.
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TheVZWMan

Jul 14, 2004, 3:08 PM
And while those 50 people are pretty close other 1 time users could see our playful bickering as childish or arogent, even though we know better...I see both of your points...
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SPCSVZWJeff

Jul 14, 2004, 3:20 PM
My friend, I am not pointing a finger at you. I've read your posts, most of them are very informed and well thought out. Sometimes I learn from you as I do from many out there.
You sound like a very intelligent person who cares about his company. A rare person who like Cain and Pimp take pride in their company. You guys have "joined" your companies rather than just putting in your time. Actually this is commendable.
I know I'm going to get the bashing about "having the brand on the behind" but I'm talking about loyalty which nobody will say is a character flaw.
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85percent

Jul 14, 2004, 3:28 PM
SPCSVZWJeff said:
My friend, I am not pointing a finger at you. I've read your posts, most of them are very informed and well thought out. Sometimes I learn from you as I do from many out there.
You sound like a very intelligent person who cares about his company. A rare person who like Cain and Pimp take pride in their company. You guys have "joined" your companies rather than just putting in your time. Actually this is commendable.
I know I'm going to get the bashing about "having the brand on the behind" but I'm talking about loyalty which nobody will say is a character flaw.


Yea sometimes it's entertaining to argue with pimp and Cain. and i definitely respect their loyalty to their company even thou...
(continues)
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SPCSVZWJeff

Jul 14, 2004, 3:36 PM
Debate is fun, I enjoy it as much as anyone else, it's the nature of the debate.
I don't need to damage my competition to beat them. I beat them by being as professioanl as I know how to be. Chances are they won't be because of the revolving door in retail sales. If you want to learn about this meet with your direct business to business people or your major account managers because they work in an entirely different level with different expectations from the customer base.
It's amazing what you can learn for the price of an espresso and a half hour.
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Craftabc

Jul 14, 2004, 3:31 PM
awwwww, this forum is full of tasters choice moments i tell you what. Doesnt it just make you feel warm and fuzzy inside.LOL, just trying to lighten up the mood alittle bit 😁
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SPCSVZWJeff

Jul 14, 2004, 3:39 PM
Thanks, I appreciate it. I'm not trying to get a warm fuzzy or a Kodak moment. But it could be seen that way. I'm interested in hearing from Cain and Pimp on this.
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phonepimp3376

Jul 15, 2004, 1:08 AM
Well, due to an extremely busy sales day, a monthly audit and a trainee... I finally made it here at 2:00 EST...lol

I will admit that I take a shot at VZW every once in a while, but for the most part I come in here for two reasons: to gather info, and to share it. I have come to respect many of you, as it is rare in today's sell-sell-sell wireless world to find true professionals that actually care about the business and the customer.

On a serious note to 85 percent... I don't dislike you, just your approach. I hope you take what I'm about to say as sage advice from a guy with more than 20 years in sales, and one heck of a long time (too long?) in wireless: Loyalty is for the boss, product knowledge and the ability to give the customer...
(continues)
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85percent

Jul 15, 2004, 2:22 PM
phonepimp3376 said:
Well, due to an extremely busy sales day, a monthly audit and a trainee... I finally made it here at 2:00 EST...lol

I will admit that I take a shot at VZW every once in a while, but for the most part I come in here for two reasons: to gather info, and to share it. I have come to respect many of you, as it is rare in today's sell-sell-sell wireless world to find true professionals that actually care about the business and the customer.

On a serious note to 85 percent... I don't dislike you, just your approach. I hope you take what I'm about to say as sage advice from a guy with more than 20 years in sales, and one heck of a long time (too long?) in wireless: Loyalty is for the boss, product knowle
...
(continues)
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Craftabc

Jul 15, 2004, 2:27 PM
Well, there is a difference in trash talking another carrier, and pointing out the Pros of the carrier that you are trying to sell as opposed to the competion. Now i wont tell a customer that a company basically sucks, but i will point out things that are much better about my company. that is just a sells technic.
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TheVZWMan

Jul 14, 2004, 3:05 PM
also the reason you never see it in there is becuase there are never any posts in there...I mean looking at thier activity vs ours...we mix fun with learning
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85percent

Jul 14, 2004, 3:08 PM
TheVZWMan said:
also the reason you never see it in there is becuase there are never any posts in there...I mean looking at thier activity vs ours...we mix fun with learning


because when companies like cingular have few employees becase they have very few customers, who would expect any acitivity in a cingular forum..

woah.. i was reaching there.. 😛
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TheVZWMan

Jul 14, 2004, 3:10 PM
I believe thats the type of bashing that Jeff was referring to there 85...let's try to keep it down...unless phonepimp starts it...lol...you know I had to PP
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85percent

Jul 14, 2004, 3:12 PM
TheVZWMan said:
I believe thats the type of bashing that Jeff was referring to there 85...let's try to keep it down...unless phonepimp starts it...lol...you know I had to PP


i know. every chance i get i bash cingular, but im just f-ing around.

😛

its all fun and games until someone gets their eye poked out.
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coldsteel

Jul 14, 2004, 3:26 PM
85percent said:
its all fun and games until someone gets their eye poked out.


Then it's hilarious... 🤣
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Airwar

Jul 14, 2004, 10:26 PM
I, and many retail customers read these forums. All of you represent your companies here.
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TheVZWMan

Jul 14, 2004, 10:31 PM
Airwar said:
I, and many retail customers read these forums. All of you represent your companies here.

well hopefully you feel I am representing well...hehehe
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