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Stolen phone!!
My phone was lost or stolen a few months ago. Moto E815. Verizon didn't care. A friend just had his stolen. Can't Verizon track it with GPS and/or ESN #? They just don't seem to care. I have another Moto phone so it is no big deal. I would just like to track it down. Thank you.
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Verizon doesn't care. You purchase the phone, it's YOUR responsibility to keep track of. You report the phone to VZW as lost or stolen and they'll put the ESN on a block list, preventing others from activating it.
If it's THAT big of an issue to you, you should have gotten the insurance, $50 and you have a new phone, once a police report is provived for a stolen claim.
Sorry to hear of your predicament, this is why I got the insurance on my phone, I need it for work, I wanted to ensure quick recovery of service should my phone become lost, stolen or damaged.
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Thanks for your suggestion. I have a Motorola phone from before and don't need insurance. And from what I saved by NOT getting the insurance I can afford to buy my own new phone (with cash to spare). I can buy a phone I want and not something they replace it with, that may or may not be the one lost or stolen or may be reconditioned. Insurance, NO THANK YOU. I never get the insurance and I have saved money. As far as not having use of a phone, I didn't. As soon as I new mine was stolen, I called Verizon and they activated my Motorola phone I used before. I was back up in minutes.
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