Are you from Memphis, cause you're the only ten-i-see....lol

You guys just don't get it, do you? He did his homework, coverage AND phone were what he wanted, he got bot, and because its not Verizon, he's a tard? He's the object of ridicule because he feels he made an informed decision? Why don't we put that on the news? Verizon says "Use us or you're a tard"... picture those headlines.

Do any of you have any idea how foolish this thread makes you look?

come on now PhonePimp, don't put me in that group, I'm not the one that called him a tard...I just said sarcastically, sorry for not getting the phones out when he wanted them...and replied to what he put in the Cingular post about us having a programed response about new phone...we really don't know when they come out...could other VZW people please back me up on this

TheVZWMan said:
come on now PhonePimp, don't put me in that group, I'm not the one that called him a tard...I just said sarcastically, sorry for not getting the phones out when he wanted them...and replied to what he put in the Cingular post about us having a programed response about new phone...we really don't know when they come out...could other VZW people please back me up on this

We have a better idea when they come out than the general public, but no specifics.

-Verizon Wireless Sales

.

exactly thank you!

i back you up vzwman. ow ow

lol...you got my back dogg!?!?!!?

ruff ruff
who let the doggs out??
THIS IS THE BENGALS YEAR
browns fans im sorry. you still suck. not that this isnt the perfect forum to discuss everything but phones sometimes

shagVZW said:
ruff ruff
who let the doggs out??
THIS IS THE BENGALS YEAR
browns fans im sorry. you still suck. not that this isnt the perfect forum to discuss everything but phones sometimes

guys. sign on to AOL or something and talk

😕

okay this comes from someone that makes up stories about cingular employees farting on people...don't be a bigot

TheVZWMan said:
okay this comes from someone that makes up stories about cingular employees farting on people...

yea that was great 🤣

don't be a bigot

bigotry is my specialty

85percent said:

don't be a bigot

bigotry is my specialty

I thought it was beastiality... 😳

ahhh boo whooo
fine i guess we'll go back to talkin about service and phones. cant have a lil fun in here with out the 85percent po po regulators up in here

phonepimp3376 said:
You guys just don't get it, do you? He did his homework, coverage AND phone were what he wanted, he got bot, and because its not Verizon, he's a tard? He's the object of ridicule because he feels he made an informed decision? Why don't we put that on the news? Verizon says "Use us or you're a tard"... picture those headlines.

Do any of you have any idea how foolish this thread makes you look?

Pimp, don't put yourself on his level.. Re-read his post.

bling blingy phone features is all he wanted.

doesn't really matter to me, he just seems like a tard.

😛

Actually, no 85 percent... he said Cingular had coverage where HE needed it, and had a better phone selection that he felt met what he wanted more than Verizon could. Based on THAT, he made his choice. Try reading what is SAID, not what you CHOOSE TO SEE.

phonepimp3376 said:
VZWMan...

I was not trying to lump you into that group, buddy. I know you better than that. But there was quite a gathering of morons in your general vicinity.

Uh, wha?

muchdrama, it must have been a long day for you bud... you seem a bit confused...lol

phonepimp3376 said:
muchdrama, it must have been a long day for you bud... you seem a bit confused...lol

Well, you responded to VZW via my post?

phonepimp3376 said:
VZWMan...

I was not trying to lump you into that group, buddy. I know you better than that, and I also know that 85percent is smarter than anyone here. But there was quite a gathering of morons in your general vicinity.

aaaw thanks pimp

Nice edit, hemorrhoid.

phonepimp3376 said:
Nice edit, hemorrhoid.

🤭

i thought we were best friends 😢

Sure we are... but I have a fondness for syphillis too

phonepimp3376 said:
Sure we are... but I have a fondness for syphillis too

right on. I'm more of a gonorrhea person myself.

he called you a HEMORROID! 🤣 🤣 Watch out, pimp ... he may FLARE UP at you!!! HAHAHAHAHAHAHA Anyone need any TUCKS?!?! man, i'm gonna piss myself, i'm laughin so hard. 😛

I'm not surprised by the name calling and insult.
I DID do ALOT of research beginning in AC where I worked in a show at night for the past few months and now that I am back in my home territory I did some more and selected the phone and Carrier which I feels best serves my needs. I did give Verizon a fair shake and learned more about CDMA, UTMS,GSM, TDMA, EVDI DO QO etc then I care to admit because I had a lot of time on my hands and Broadband at the condo I was put up in. I think I actually know more than many reps I have visited from All the Carriers there and here.

I made it a quest to seek information from an unbiased standpoint in that I had old technology with a Carrier I was satisfied with for many years. I am not a cell phone f...
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kingfrog77 said:
I'm not surprised by the name calling and insult.
I DID do ALOT of research beginning in AC where I worked in a show at night for the past few months and now that I am back in my home territory I did some more and selected the phone and Carrier which I feels best serves my needs. I did give Verizon a fair shake and learned more about CDMA, UTMS,GSM, TDMA, EVDI DO QO etc then I care to admit because I had a lot of time on my hands and Broadband at the condo I was put up in. I think I actually know more than many reps I have visited from All the Carriers there and here.

I made it a quest to seek information from an unbiased standpoint in that I had old technology with a Carrier I was satisfied with fo

...
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Tell that to the guy or gal who will turn around to pick up a forgotten cell phone on the way to 7-11 for some milk and bread!!!

It is a cell phone but the issues people have are due to the complicated technology and numerous phone choices (well not at Verizon).

I had the luxury of time and spent it well as well i learned a lot. If everyone did a little research maybe the customer service would not be in the basement of service companies in satisfaction and yes Verizon is the best of the worse but still in an industry which rates right up there with car sales!!The sales reps are on par with car salesmen as well with a few pleasant exceptions, notably TheVZWMan

Well thank you for the complement. That means a lot to me!!!

kingfrog77 said:
If everyone did a little research maybe the customer service would not be in the basement of service companies in satisfaction and yes Verizon is the best of the worse but still in an industry which rates right up there with car sales!!

This is being discussed on the general board. Remember that CS for the cellular industry is alot different than CS in other industries. I have done CS in different fields and I can tell you that the customers I have dealt with are very very much more demanding than any of the fields I have been in previously. The customers want you to bend over backwards to give them everything from credits on valid airtime usage charges to equipment simply because they wan...
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I respectfully disagree with you as cell phones are a commodity, a luxury. Not a utiltility, no more than cable TV is a utility. We do not need cell phone servoce we already have the phone company which is a utility......A utility CANOOT have failures. Like gas an electric. Although a few times one may get a power outage but never as frequently as cell phone issues.

The Cariers set false expectations with sales speak then unwind all of that in the very fine print in the t&C s. What if the gas company or electric company had the same T&Cs. No they ARE utilities and have NO contracts.

Cable companies NEVER gave out free TVs, But do offer FREE recievers! Electric companies never gave away refridgerators.

Cell Carriers gave away the fa...
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But as a consumer, it is your duty to read through those service agreements...hell Satan could come out the ground and offer you life long happiness but you have to sign a piece of paper...now would you think about reading that piece of paper before signing it??? Hell yeah!!! If you don't read a contract before signing it, you have no one to blame but yourself, the same goes if there is some stipulation that comes about during the life of said contract and you're not happy about it, blame yourself not the company...it's right there in writing and with your signature on it...a legally binding deal buddy!!!

I agree, and I do. But the fact is most customers do not. As a sales rep I would point out a few lines in the T&C's especially and make sure the customer knew that there was no guarantee of actually having service in the listed coverage areas on the maps, as well as the ETF and help them understand it. GO THROUGH IT as part of the sales process. A little time there would go a long way. Yes you may lose the activation but if all Carrier's did this it would be beneficial as ALL the T&Cs are alike in the very areas most customers later complain about!!

The "it's a legally binding document buddy" sounds great here.As well it puts you in the right. But not a way to keep a customer in the store mean you can't claim the best coverage everywhere...
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well with the coverage, if you can find a way to make sure that a radio signal can be constant no matter where you are without building a tower in every square mile(and that probably still wouldn't do it) I would love to find out...interference is a major part of the no coverage that you are talking about, and there is just no way around that at this time...

you are going to find that with any carrier...but good luck with cingular

All carriers have coverage issues due to many objects. Thats why they put the non guarentte of coverage in the TC's. It gets them "off the hook" but this should be gone over with the customer. All the red and orange ink on the maps is very generalized and non specific. Thats why i would rather they reflect where they Don't have coverage especially in regional coverage maps down to the block if neccessary as part of the sales process.

Go over the sticky points in the TCs and you will be able later to claim the customer knew of the fees and issues. Another fee is the $1.75 or so that is not part of a gov fee that is added. Sort of like DOC fees when buying a car. Why not just put this fee in the 39.99 price? I know why because 39.99 'looks'...
(continues)

Well first off with the coverage maps, there is no true coverage map, thats why at the bottom of every one of them there is a disclaimer that says this should not be used to determinde actual coverage areas, and to use the actually roaming indictator to determine this, also with a map of the USA the size of an index card it would be very hard for anyone to place a square mile area of no service on these, this is just pure common sense we're talking about...

As for fees on your bill, these are mandated fees from your local county, city, state, and the US Government...if you don't like the taxes and additional fees, I'm sorry but VZW has no say in it...for instance, we have to put something in on every PA cust bill stating that thier state ...
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"Since Cingular is not a public company they have an advantage as there are no stock holders to deal with as well and can raies all kinds of "free if they were to float an IPO."

Verizon Wireless isn't publicly traded company eather. Its owned by Verizon Com and Vodaphone.

Kingfrog, there is only so much I can cover with a customer during the sales process. Verizon and all of the carriers do a great job of disclosing where you can expect to get signal. We could get a RF signal propogation map out for each tower, but I'm sure you have more things to do than spend hours poring over maps to find the 200 square yard area not covered. They put up their towers which cost a minimum of half a million dollars to a maximum of 10 million dollars where they can do the most good for the most people.
I believe in disclosure but your request is consumerism gone whacko. It is not the wireless industry's job to read the T&C's for you, it is your responsibility to know them.
The industry does the best job it can covering the...
(continues)

>>>>>As for VZW being the next Nokia? I'm sorry VZW service is too good. Nokia phones fell out of favor because they ignored the entire CDMA segment of the marketplace by offering substandard CDMA phones. This is fatal in the USA because about 2/3 of the industry is CDMA.

So what do you think? GSM vs: CDMA is it simular to Beta vs: VCR or a 8-track vs: cassette. 🙂

Thats is tough question. As it is well known Beta was universally known as technically superior but the public chose VCR.

I have read no unbiased report that called either GSM or CDMA a clear technological leader. Worldwide there are plenty of customers using GSM and in the US more are on CDMA. There was a time in the not too recent past where CDMA had Much better coverage area. But that claim is shortened every year it seems by GSM buildout. GSM phones are clearly the winner in choice, flexibility and features.

To compare correctly, one would have to believe either CDMA or GSM will make the other totally obsolete. I do not believe that will ever happen therefore no comparison can be made.

Then I would guess the market place will make the ultimate judgment.

It already has worldwide. GSM is not shrinking. It is still growing as well. Slower then Verizon but still they are growing, especially worldwide.

Both will exist, much like Cable vs satellite.

And rightfully so. Consumers always benefit from competing technologies. In the Aerospace World it was always: Higher, Further, Faster. In the Electronics World it must be: Cheaper, Reliability, Economy of Scale.

Why is the phone company a utility and a cell phone isn't? That doesn't make sense. Both have their downfalls and stregnths. Cells are the next generation of phone service. I have lived in rural PA and in a major city in FL. I have seen the best and worst of both. Believe me when I say that the landlines are FAR from reliable. In PA every single time we had a storm there would be a LOUD buzzing noise on the line and then the tech would have to come out and resync the line. I now live in a major city in FL and have had 0 problems being solely on cell phone. I have even taken that phone back to PA and had 0 problems there. The only time I didn't pick up a VZW signal was along state route 19 through WV, but I could have still used the phone bec...
(continues)

A cell phone is both a luxury and a utility,

http://www.webster.com/cgi-bin/dictionary?book=Dicti ... »

http://www.webster.com/cgi-bin/dictionary?book=Dicti ... »

Yes it is utilitarian in a basic sense. but Most absolutely need power and gas. They are public utilities and are run as such. Anything that is a luxury cannot be a utility in the sense of customer service. Cable TV is a luxury.

Is it necessary? If no it's a luxury. If yes its a utility. For some it is necessary and they treat it as a utility much like gas, power and water. They are the problem customers many complain about. They believe its on the same level with Water, power, and gas!!!

Its not sold that way, nor serviced that way.

If electric, water or power goes out on a street. It is fixed immediately. If one cannot get cell service on a particular street , ti could be months or never before that is corrected. The most used w...
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Is it just me or are you comparing servicing already active spots with basic utilities with non-serviced spots of non-basic utilities? I can assure you that for a non-serviced spot of a basic utility they treat it with the very exact "it's coming!!!1" as you put it as non-basics do. I say this from experience from someone who spends time up in a cabin up in the California mountains and wouldn't mind something like Gas, Electricity, or hot water with out me powering up my generator or trucking up with me some propane. Now the basics are alot more wide spread and in much larger use then the non-basics are... that is why they are Basic utilities. Non-basics, such as telephone, cable, Satellite, etc. don't have the same demand so are not as spre...
(continues)

You sure spent a lot of time on my moot post!!!

Gas, water, and electric provided by a company IS a luxury by your own definition. Look how many years people got along just fine without electirc, provided water, and gas. Things that you call a utility today were a luxury yesterday. Again I say that cell phones are a utility. Is there 1 gas company that provides all the gas for the entire country? How about 1 electric comany? Water company? No, of course not. There are gaps in those coverage areas as well. Like where I lived in rural PA there was no gas or public water/sewage. Even take where I am living now. Gas is available, but I have nothing that runs on gas in my house, so I have no need for it. I can live without it. Isn't that what you are saying makes a luxury?

You are splitting hairs here. You have electric, no gas. So gas is a luxury? NO you have a replacement for gas. There are no replacements for cellular phones. They are what they are. Are they a necessity on the same level as water and energy? I think not, therefore in relation they are a luxury.

The gas company does not offer free ovens if you sign up for gas for a year. No does the electric company offer free light bulbs if you sign up for a year..The water Company does not offer free pools if you sign with them a year...and the phone companies and cable companies do not offer free phones and TVs if you sign with them....

Cellular companies offer the very thing used in their industry free......If it were not a luxury to have one the c...
(continues)

What does giving phones at a subsidized price or for free have to do with being a luxury or utility anyways? No alternative to a cell phone? Sure there is, it's called landline service. Are they needed? To a growing number of people, HELL YES. Try doing my job for a day and see how many people NEED their cell phones by their own words. Utility and luxury is relative to who you are speaking to when you ask that question. You may not think that a cell phone is a utility NOW, but that doesn't mean that everyone subscribes to your philosophy and if they don't, then they are wrong.

I say cell phones are a utility, and there are alot of people that will agree with me. You say they aren't and you have people that agree with you. I have a sneakin...
(continues)

You also have slammed VZW from almost the very begining. Sorry to see that you are being insulted, but I really can't say that I am suprised. You have been jaded and biased from nearly day one or at least it seemed that way.

Since when is making valid observations based on meeting one's needs and desires slamming? He checked out was was available, and found coverage that worked for him combined with a phone that met his needs. There are other carriers out there that are pretty darn good too.

Kingfrog did exactly what many reps in here preach...find what works best for you in your area, and go with them. Then he gets ripped apart because it wasn't the almighty VZW in this case.

Phonepimp I don't think he was talking about just the past few days...I believe he was stating ever since KingFrog came onto this forum he has slammed VZW...if that is the case all I have to say is WFG baby...15 day grace to get rid of it if you don't like it...

We regulars know this, but a casual observer or customer might not...that post is more for their benefit, even though it doesn't really represent VZW reps well. We all deal with people who bash our respective companies everyday at work. If we handled them that way there, we'd be without a job pretty quick.

oh by all means I do agree with that, and if the likes of 85percent(now he says that he is only this way on here and not to customers) but if he were like that to customers...churn rates would be thru the roof...but I also posted that reply to educate customers that might be looking at that as to what dak was talking about, and that is that KingFrog has bashed from the beginning, so his switching to a different company did not come as a suprise as least to me

Good point

Thank you, it happens eveyr once in a while

I can spell sometimes too...hehehe

I began research long before I posted here. Day one was really day 30! I made an observation initially that I felt from visiting kiosks of all the Carriers Verizon sales reps seem, no were more arrogant and condescending when challenged slightly about their claims. the attituse was 'go somewhere else, you'll be back'! Hardly a way to sell product.

I went to HF and to this forum, mostly to check out phones first, and when Imposted my experience I was attacked here as well and the other Carriers were "no good" "GSM was inferior" More JD Powers and "rigorous testing" and pompous attitude. SAME as the visits!

I then began researching the GSM vs CDMA technology and gained a good understanding of both and decided there was no clear winner...
(continues)

I will agree with you...the survey don't mean crap, again it all has to do with what fits your needs best, that how you need to make your decisions

No, Kingfrog bashed VZW from day one. Nearly every post he made had some type of derogatory comment about VZW. I was not the only one that noticed this, so I say once again I am not suprised he went to Cingular. I hope he is happy.

I do actually agree with you(/boggle) that consumers should educate themselves fully on what they are getting and what they aren't getting.

Yes! You are correct. Thats why I call Verizon "daddy's phone company. The kids today are technically savy and do use all the features and want more. savy adults use the treos and blackberrys.

I think Verizon will ultmately loose market share when thse kids grow up and ave a look see at the GSM choices and feature set which have been ahead of CDMA based phones by years in some cases.

Verizon is banking on basic phone use and that strategy is working today, much like Nokia's strategy of a quality bar phone. things and tastes change. I do believe as GSM coverage grows, becasue their technology is cheaper to impliment as well as the phones,in the long run GSM could overtake CDMA worldwide. I do believe
that could happen, unlike many Ver...
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