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EVDO termination due to more than 10GB use

wnrussell

Jun 11, 2006, 6:53 PM
Articles are coming out that Verizon is canceling users who use more than 10GB of bandwidth in a single month. The terminations are on the unlimited data plans.
http://www.evdoinfo.com/Tips/PC_5220/Use_SlingBox%2C ... »

Has anybody done the math on this? A gigabyte is 1,073,741,824 bytes, so 10GB would be 10,737,418,240 bytes, correct?

500Kbps of bandwidth = 500,000 bytes per second is the advertised bandwidth, let's say. The Verizon website advertisement actually says:
Download complex files and large email attachments easily at average speeds of 400- 700 kbps, capable of bursts up to 2 Mbps.

My calculations say that you could use up your "unlimited use" in just 6 Hours.
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liquifiedgr00ve

Jun 11, 2006, 7:55 PM
I don't know anything about this as I'm not in EVDO coverage area, but I personally think that if this is true, its a rip off. If the plan says unlimited than it should be unlimited. If they can't handle the strain then do something to make it better. Don't punish people for doing what you said they could do..... 😲
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LGquester

Jun 12, 2006, 1:10 PM
So for the people that actually want unlimited service and are willing to pay for it, they terminate them if they try and use that. But for those of us that only need occasional service and very little traffic, they offer nothing other then that unlimited service at a price that should be unlimited. It must make perfect marketing sense to some idiot at their corporate headquarters.
How about a stepped price plan that allows us to buy what we think we actually need VZ?
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Vatothe0

Jun 13, 2006, 1:51 AM
You mean so people can call in and argue over how they "never use that much data"? Yeah right.
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sangyup81

Jun 14, 2006, 12:03 AM
the contract allows the carrier to do this

Can you hear me now? 🤤
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Vatothe0

Jun 12, 2006, 12:03 AM
Ummmmm. 10 GB is a lot. How would you possibly use even 400 kbps for 6 hours straight?

Maybe you should be happy you're not on Rogers in Canada.

http://www.petitiononline.com/rogersbb/ »

Pay $60 for "unlimited" Blackberry use and get charged extra if you go over 25 MB? That's crazy.

10 GB should be plenty if you're using it in accordance with the TOS under Verizon.
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crazyeaglefan236

Jun 12, 2006, 8:17 AM
I don't care what the TOS says. If I sign up for an UNLIMITED plan and they terminate my account for 10gig usage, then I would find others with the same scenerio and file a class action lawsuit. Don't advertise UNLIMITED if it isn't UNLIMITED. Call it a 10 gig plan.
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Protege

Jun 12, 2006, 9:47 AM
That is true... regardless of what the TOS says, it is still advertised as unlimited and I actually cant believe Verizon is doing this.. last time I checked unlimited meant no LIMITS... 😕
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Vatothe0

Jun 12, 2006, 11:40 AM
Section L of the Acceptable Use Policy:

l. Network disruptions and unfriendly activity: Using the Services for any activity that adversely affects the ability of other people or systems to use either Verizon Wireless Services or other parties' Internet-based resources. This specifically but without limitation includes excessive consumption of network or system resources whether intentional or unintentional. This also includes "denial of service" (DoS) attacks against another network host or individual user. Interference with or disruption of other network users, network services or network equipment is prohibited
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sowhatsowhat10

Jun 12, 2006, 12:35 PM
😲
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yesVZW

Jun 12, 2006, 12:57 PM
If you have an EVDO phone and are paying the $59.99 for the unlimited plan you won't be disconnected. It is the customers that have and EVDO phone and are tethering it and NOT paying the $59.99 that are getting disconnected. Same thing thing happened before EVDO with customers that used their phones with a mobile office kit and did NOT pay for the National Access plans. The customers that are being cut off on the unlimited data plans are leaving their phones connected to the network indefinitely for P2P sharing and the like.
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sowhatsowhat10

Jun 12, 2006, 1:00 PM
okay so its not aircard owners? or those who are paying for the unlimited tether package?
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wnrussell

Jun 12, 2006, 5:18 PM
yesVZW said:
If you have an EVDO phone and are paying the $59.99 for the unlimited plan you won't be disconnected. It is the customers that have and EVDO phone and are tethering it and NOT paying the $59.99 that are getting disconnected.

No, it is Unlimited NationalAccess/BroadbandAccess services that we are discussing here. It is happening to many people and is posted in other forums, confirmed by magazine authors and Verizon emails to customers when asked that specific question.
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liquifiedgr00ve

Jun 13, 2006, 2:00 AM
I want to see something official on this....
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wnrussell

Jun 13, 2006, 2:34 PM
Call up customer service and ask the rep to pull up their Broadband Access Connect M&P. (Methods and Procedures). It clearly states the guidelines. The people being termed after using 10GB are actually way over the limits.

There are also some emails from CS posted over on HowardForums.
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Vatothe0

Jun 12, 2006, 11:31 AM
The TOS basically says that the aircard is for web browsing, VPN and email. It would be REALLY tough to excede 10 gigs in a month doing that. If you use it for anything else, you're already in violation of your contract regardless of how much data you use. Would you rather Verizon block certain kinds of traffic on the network and monitor what you're using it for? I doubt it
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sowhatsowhat10

Jun 12, 2006, 12:37 PM
no unlimited xxx streaming for the freaks huh?

🤣
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wnrussell

Jun 12, 2006, 5:11 PM
Vatothe0 said:
Ummmmm. 10 GB is a lot. How would you possibly use even 400 kbps for 6 hours straight?

There are 720 hours in a month. If you had a strong data connection open for 0.8% of the time that's all you would need.
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Vatothe0

Jun 13, 2006, 1:13 AM
You would have to use 38kbps for the entire 720 hours to get to 10 gigs.

Face it. The only way to get that high of use is something other than web, vpn or email.

I have 6 megabit cable at home. If I managed to keep it downloading at 6 megs for the entire month, I don't doubt my service would be shut off.
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temp_name

Jun 12, 2006, 8:40 AM
Excellent, faster speeds for current users!
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cjg1278

Jun 12, 2006, 9:02 AM
unless something has changed very recently, vzw usually sends a warning letter first then will suspend or disconnect if the usage continues. the article that you posted was regarding slingbox, which is definitely against TOS. constant streaming of video is against the TOS.
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crazyeaglefan236

Jun 12, 2006, 9:13 AM
Read the evdoforums message. One such user was terminated for using this EVDO service for a legit business that just used large amounts of data. VZW terminated. Now he has/getting 300 sprint cards. Sprint told him that it would be fully unlimited. I can see the downside to allowing really heavy users and that is network failings. But then don't advertise it as UNLIMITED if it isn't fully UNLIMITED. Advertise it as a 10gig plan.
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cjg1278

Jun 12, 2006, 9:27 AM
i actually did read some of the others after i posted. my response is to the original poster and the link that was posted. i dont take sides in the issue because i can see the point from both sides has to make. a customer who is suspended after legitmately using the service, internet browsing, email, vpn, etc, does have a valid arguement i think. however those who are suspending after downloading music and movies from P2P connections, steaming alot of video and audio have no arguement, as those are clearly stated in TOS. There was a poster who stated wireless services who offer evdo will probably have to clarify those TOS, which I agree with.
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Argonnj

Jun 12, 2006, 9:51 AM
I wouldn't doubt it. Verizon is a greedy company and I wouldn't give them one dime of my money. I guess unlimited isn't really unlimited in Verizon's vernacular.
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MidnightDT

Jun 12, 2006, 10:58 AM
unlimited meaning they can use as as much data as they want without paying more then the 59.99

Verizon Wireless has the right to terminate your service for any reason or none at all at any time, the ToS for the broadband access clearly state that extreme usage above 10GB can result in your plan being terminated, there is no ETF charged when this happens and a letter is sent out warning them before it happens.

This is the same thing as cingular terminating peoples cell phone accounts for using more then 50% of their minutes on extended network while on a no roaming plan. 10GB is more then reasonable and if you need more then that sprint is an option.
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VZW_insider

Jun 12, 2006, 5:34 PM
I feel that a lot of the responses to this posting make Verizon to look like nothing more than a greedy filthy company whose answer to everything is if you don't like it then leave. That's not the case.

10GB is a large amount of usage, and the Terms and Conditions does give Verizon the right to terminate service for usage they seem excessive. However they are advertising unlimited usage. While it sucks for anyone who might have had service terminated, like the article says, they are using extreme amounts of bandwidth and bringing the service for others (not only on aircards but on phones) down. While I have not heard anything internally about this (and I try to stay in the loop on everything with Verizon), I would think that you will sho...
(continues)
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texaswireless

Jun 13, 2006, 1:26 AM
add a few more zeros.
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xIsamuTM

Jun 13, 2006, 10:50 AM
let met ask you this, how many of you guys are using evdo for things that are NOT allowed, ie tethering and hooking up to an MMORPG, or something that constantly pings back and forth? IF and this is a big IF you're spending most of your bandwidth on VZW sites (IE moble web, Vcast) and not hacking your phone, tethering it, and going to out of network sites (ie www.spankmeivebeenabadboy.com) it won't matter. they can TELL if you're using your phone for that. did anyone even read that post? it says right there, people using the connection for things it was not intended for.
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