It's Arrogant and Clueless. It's short term thinking at its worst...
Wow....
It's Verizon...
Check out this link...
http://www.corante.com/mooreslore/archives/004785.html »
http://movingpicture.typepad.com/moving_picturs/2004 ... »
Verizon thinks it can force people to do what it wants...
http://www.readexiled.com/vforven.htm »
It's Verizon...
Check out this link...
http://www.corante.com/mooreslore/archives/004785.html »
http://movingpicture.typepad.com/moving_picturs/2004 ... »
Verizon thinks it can force people to do what it wants...
http://www.readexiled.com/vforven.htm »
...
The 1st 2 articles, which are the same, shows just plain ignorance and want to bash Verizon Wireless.
Here is an actuall quote:
"But we know that game. Verizon won't do that well. As soon as the true Mobile Internet comes along, through Cingular and T-Mobile and Nextel, perhaps as soon as next year, and as soon as the mainstream media starts talking about the difference between an AOL approach and the Web itself, Verizon will start paying a rising penalty for its arrogance, in market share, even as the cost of its switching to a truly open platform rises exponentially. "
What makes this genius think that when the true
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Here is an actuall quote:
"But we know that game. Verizon won't do that well. As soon as the true Mobile Internet comes along, through Cingular and T-Mobile and Nextel, perhaps as soon as next year, and as soon as the mainstream media starts talking about the difference between an AOL approach and the Web itself, Verizon will start paying a rising penalty for its arrogance, in market share, even as the cost of its switching to a truly open platform rises exponentially. "
What makes this genius think that when the true
mobile web comes along that VZW is not going to join in. This genius is assuming that we, VZW, are goin...
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Nice little e-mail sent to slappy teaching him how to write an article; basically use facts not illogical opinions/assumptions.
I like how he says the Verizon can force people to do what they want; where he did come up w/ this antelope doo doo?
This terd is pulling stuff from the air because we wouldn't offer him a free phone at store, or we charge for going over on his minutes. He's using his PROFESSIONAL career to vent, I hope he loses his job over this, I could of written a better article last night when I was at the bar half asleep.
I like how he says the Verizon can force people to do what they want; where he did come up w/ this antelope doo doo?
This terd is pulling stuff from the air because we wouldn't offer him a free phone at store, or we charge for going over on his minutes. He's using his PROFESSIONAL career to vent, I hope he loses his job over this, I could of written a better article last night when I was at the bar half asleep.
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Is it just me or is the Cellular industry the only industry out there where the customers feel that the carriers owe them like 1/2 the company for staying with the company for 2 years...it's ridiculous how greedy people are when it comes to their wireless serivce...no matter what carrier...and you Cingular people can't say you don't have the same problem...but I mean they want free phones credits out the wazu...not to sound mean or anything but this is a business, not a charity...every cell phone company is out to make money, yes we want to make sure that our customers are taken care of but some of them are just stupid...case in point...had a customer call in with a billing issue something that was supposed to be fixed last month and wasn't,...
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I am happy to say that Cingular finally saw the forest for the trees with this problem. We implemented protocols at all levels and touchpoints to eliminate this "I'll escalate it and the big guy will see it my way" type of thinking. Does it piss a few people off? Sure. Does it build confidence in the rep that his or her decision will be backed up? sure does.
No business can operate successfully by 'giving away the store'. Are there situations where it is the rep's fault and should be corrected? yes. Are they as common as customers would like us to believe? Unlikely.
We run the risk of a few bad 'customer service' reviews because of it, but what the customer fails to realize is by treating everyone fairly and equally, we actually ARE se...
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No business can operate successfully by 'giving away the store'. Are there situations where it is the rep's fault and should be corrected? yes. Are they as common as customers would like us to believe? Unlikely.
We run the risk of a few bad 'customer service' reviews because of it, but what the customer fails to realize is by treating everyone fairly and equally, we actually ARE se...
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Is it wrong for me to believe that most cellular customer smoke crack before calling into a Call Center or going into a store??? 😳 😳 😳 😳 😳
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Having dealt with Call Centers for 4 different carriers, and in-store service for 3, I gotta say most cellular customers would be much better off if they DID smoke some crack first. As nothing could possibly make the experince any worse, a little crack would at least make it interesting.
But going back to the original post, since the two articles are the same, which moron wrote it and which moron plagiarized it?
But going back to the original post, since the two articles are the same, which moron wrote it and which moron plagiarized it?
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