The latest on 3G... you KNEW it would happen!
To give customers faster data speeds and more options in data services, Cingular has accelerated its deployment of EDGE (Enhanced Data rates for GSM Evolution) high-speed data technology. At the end of the second quarter, the company had covered two-thirds of its network and expects to have substantially all of its markets enabled by the end of the third quarter. Cingular was the first carrier in the world to launch EDGE when it activated EDGE service in Indianapolis in July 2003. EDGE allows for data rates up to 170 Kbps with average speeds ranging between 90-135 Kbps.
and:
In May, Cingular announced plans for a third-generation (3G) UMTS (Universal Mobile Telecommunications System) network trial to be deployed in the Atlanta marke...
(continues)
and:
In May, Cingular announced plans for a third-generation (3G) UMTS (Universal Mobile Telecommunications System) network trial to be deployed in the Atlanta marke...
(continues)
...
At Verizon Wireless we're proud to bring you the most reliable wireless network in America. How do we know that our network is the best in the nation? The most convincing source of support comes from our network reliability studies. We send our network teams (the real life test men and women who are the inspiration behind the popular national advertising campaign) across the nation with sophisticated telecommunication equipment. Our vehicles are equipped with computers that automatically make over 300,000 call attempts monthly on our network and the networks of other carriers. These calls are placed while traveling on over 100,000 miles of the most frequently traveled roadways nationwide (as identified by the states' Departments of Transport...
(continues)
(continues)
...
But again...that's based on YOUR testing. Do you test the OTHER networks? Of course you don't.
Do have have conclusive OUTSIDE verification of your claims? Or do you plan to continue this " We're the best because people that work for us say we are" mentality? Show me conclusive 3rd party verification. Because from the data I've seen, Cingular hands right in there with you guys. Of course, thats according to Telephia, a highly respected third party who performs drive testing like that you use for your network. :sarcasm:Couldn't POSSIBLY trust THEM, could we : end sarcasm:
Do have have conclusive OUTSIDE verification of your claims? Or do you plan to continue this " We're the best because people that work for us say we are" mentality? Show me conclusive 3rd party verification. Because from the data I've seen, Cingular hands right in there with you guys. Of course, thats according to Telephia, a highly respected third party who performs drive testing like that you use for your network. :sarcasm:Couldn't POSSIBLY trust THEM, could we : end sarcasm:
...
How about more customers choose Verizon than Cingular? Does that work for 3rd party? 😎
...
kingfrog77 said:You should know, Captain Asinine.
Ignorance is indeed bliss
...
NAme calling hmmm must be in Verizon forum....
Ignorance is not a derogetory term. It means lack of information. I do believe the masses are not aware of the "new and improved" GSM. And that is called ignorance.
Ignorance is not a derogetory term. It means lack of information. I do believe the masses are not aware of the "new and improved" GSM. And that is called ignorance.
...
The masses must be the 40 million customers we have huh? so your saying they are all ignorant. HAHAHA come on man...think.
...
Well Yes I am. And I thought about it and there is no other reason except many of them may have signed up when there was limited competition.
As GSM grows people will see and hear the difference. It will not happen overnight, but it is happening.
As GSM grows people will see and hear the difference. It will not happen overnight, but it is happening.
...
kingfrog77 said:
Well Yes I am. And I thought about it and there is no other reason except many of them may have signed up when there was limited competition.
As GSM grows people will see and hear the difference. It will not happen overnight, but it is happening.
🙄
and when i'm constipated, i can crap out poop-shaped edible gold nuggets
...
85percent said:kingfrog77 said:
Well Yes I am. And I thought about it and there is no other reason except many of them may have signed up when there was limited competition.
As GSM grows people will see and hear the difference. It will not happen overnight, but it is happening.
🙄
and when i'm constipated, i can crap out poop-shaped edible gold nuggets
hahahahahahahaha 85percent u da man 😎
...
When you present me with the facts I asked for, we'll resume our little talk, but as far as I am concerned, if your best proof is "we say so", then you HAVE no proof.
Facts, little mind... I requested FACTS.
Facts, little mind... I requested FACTS.
...
kingfrog77 said:
Well Yes I am. And I thought about it and there is no other reason except many of them may have signed up when there was limited competition.
As GSM grows people will see and hear the difference. It will not happen overnight, but it is happening.
Can you believe this guy 🤣
I have a wool coat for you to wear and a sheep dog for you to follow if you need it Kingfrog
...
No thanks, Then you will have to remove it from over your eye and Im sure Cingular would rather you guys keep your eyes covered and relax with your puppy.
...
How about you can't back up your claim of superior network outside your own company?
...
You have EV-DO in what...two markets? We have EDGE over 2/3 of our network. By the time you are done deploying your Ev_do network, we will be well on our way to UMTS/HSDPA. Touch speeds 6+ times fater than the highest speed residentialn broadband connection guys.... we WANT you to.
...
phonepimp3376 said:Pimp, Verizon should be offering EV DO to a third of its customer base by the end of this year. I don't expect UMTS/HSPDA to be viable for another year or more.
You have EV-DO in what...two markets? We have EDGE over 2/3 of our network. By the time you are done deploying your Ev_do network, we will be well on our way to UMTS/HSDPA. Touch speeds 6+ times fater than the highest speed residentialn broadband connection guys.... we WANT you to.
...
EDGE is available to 2/3 now, and should be nearly complete by end 3Q... UMTS/HSPDA starting rollout in '05.
...
EVDO S H O U L D be offered.......The V710
S H O U L D be out soon! What will EVDO cost....oh and is there a phone NOW that can take advantage of it? I think not. I can't wait to see how long that one takes and which phone maker decides to take a crack at it......Mattel?
How long can VZ hold on to market share with words like "its comming" we "should have that soon"
S H O U L D be out soon! What will EVDO cost....oh and is there a phone NOW that can take advantage of it? I think not. I can't wait to see how long that one takes and which phone maker decides to take a crack at it......Mattel?
How long can VZ hold on to market share with words like "its comming" we "should have that soon"
...
phonepimp3376 said:Gotcha.
EDGE is available to 2/3 now, and should be nearly complete by end 3Q... UMTS/HSPDA starting rollout in '05.
...
muchdrama said:phonepimp3376 said:Pimp, Verizon should be offering EV DO to a third of its customer base by the end of this year. I don't expect UMTS/HSPDA to be viable for another year or more.
You have EV-DO in what...two markets? We have EDGE over 2/3 of our network. By the time you are done deploying your Ev_do network, we will be well on our way to UMTS/HSDPA. Touch speeds 6+ times fater than the highest speed residentialn broadband connection guys.... we WANT you to.
lets not forget that EDGE is closer to NationalAccess speeds also and we do have NationalAccess available to a large portion of our network
...
phonepimp3376 said:
How about you can't back up your claim of superior network outside your own company?
I have already combatted with you on the same thing over and over and over. Your the one who seems to like being a broken record that can't be fixed. MORE CUSTOMERS PICK VERIZON. CONSUMER REPORTS, J.D. Power and Associates awards us #1.
I left for vacation for 15 days and still after that long your putting the same things in here over and over. Yet we still REMAIN the biggest, most customer based, and reliable network.
If your in an area where our signal does not pick up and Cingular does fine, go with Cingular, if not get Verizon especially if you travel, we have more towers and coverage ...
(continues)
...
Yeah, but will you be stuck with roaming charges. How many customers do you honestly think check there roaming indicator when traveling.
...
it's a triangle or an R on the screen, if your traveling how hard is it to look at your screen for half a sec? I didn't see a any roaming on my phone from Indiana to Tampa/Miami Florida. On and off the plane, renting cars, etc.
...
Thats cool and all. but how many soccer moms really care about there roaming indicator, not enought to check it. I was in the Verizon store scoping out competion in my area. I saw 4 sells go threw without the sells rep even mentioning a roaming indicator. and its not were you do get coverage. lets say someone uses there phone were they are roaming, and they dont even realize it. Suddenly they get 100 dollars in roaming on there bill. All my Cingular people out there know what i am talking about, because most likely if there was a Churn from Verizon, it was because of that, or lack of minutes. These are things Verizon must really consider. I havent heard one Verizon employee in any of these forums admit that yall need to get more minutes. And...
(continues)
(continues)
...
Man, I'm on the sales end of cell phones and I think 80% of customers are idiots... therefore I love our no roaming nationwide plan. I get five people in a store per week wanting to pay a bill from another company. I agree 100% that other companies need to get more minutes to stay competitive. Unless it's changed recently, it costs a Cingular customer $69.98 for two phones sharing 600 minutes nationwide with mobile to mobile, and it costs a Verizon customer $79.99 for two phones sharing 500 minutes nationwide with IN network on both phones. The differences get bigger the higher in minutes you go.
...
In Network" is way smaller coverage then Cingular though. Beating them st their own "we got coverage" game on the "In Network" calling
So where's the value again for 100 less minutes and $10 more amonth?
So where's the value again for 100 less minutes and $10 more amonth?
...
kingfrog77 said:
In Network" is way smaller coverage then Cingular though. Beating them st their own "we got coverage" game on the "In Network" calling
So where's the value again for 100 less minutes and $10 more amonth?
diahrea-of-the-mouth boy continues.
try researching what you're talking about before typing. beacause you're wrong. as always.
-Verizon Wireless Sales
.
...
Actually, compare your 'in' network to the Cingular Nation GSM map and you'll see he's right. We don't have a separate network for 'in network' features...what you see is what you get. Everything works everywhere on that map.
...
So much for all his training. Yhey must train in namecalling because thats wht 85percent does best.
He does not even know the "in NEtwork" part of Verizon Service is minscule compared to the same MM on Cingular......Oh well no wonder the customers are sheep. They will wisen up soon enough and 85 will go back to selling used cars.
He does not even know the "in NEtwork" part of Verizon Service is minscule compared to the same MM on Cingular......Oh well no wonder the customers are sheep. They will wisen up soon enough and 85 will go back to selling used cars.
...
ralph_on_me said:
Man, I'm on the sales end of cell phones and I think 80% of customers are idiots... therefore I love our no roaming nationwide plan. I get five people in a store per week wanting to pay a bill from another company. I agree 100% that other companies need to get more minutes to stay competitive. Unless it's changed recently, it costs a Cingular customer $69.98 for two phones sharing 600 minutes nationwide with mobile to mobile, and it costs a Verizon customer $79.99 for two phones sharing 500 minutes nationwide with IN network on both phones. The differences get bigger the higher in minutes you go.
huh? 😕 $79.99 for 500 minutes with two phones? wha?
for 800 minutes nationwide with ...
(continues)
...
Yeah, man, I was wondering where those mysterious numbers came from. Basically Verizon is $10 more a month for the same thing on an average... for example T-Mobile has 2 lines for $49.99 and 400 minutes, $69.99 and 800 minutes. The big difference is when you start going to more than two lines on the plan, and Verizon charges $20 a line where others charge only $10. But I guess the coverage must be better, because people are certainly willing to pay for it.
...
Listen airhead... I asked for INDUSTRY RELATED THIRD PARTY DRIVE TESTS...none of what you have provided me with meets that criteria. Okay so 40 million people fell for your claims. Consumer reports thinks 31,000 equals 40 million. JDPower doesn't drive the network. Telephia DOES. And Telephia disagrees with your " we're the best because we say so" advertising in many major markets. So respond with what you are asked for, or stop lying to people!
20/20 says we spanked dat azz in NYC in a real life test. But you don't hear me saying that's third party industry related verification. That is simply 4 carriers in one area, and one outperformed the others.
I asked you to back up your claim. You can't meet the criteria I required. WHY?
20/20 says we spanked dat azz in NYC in a real life test. But you don't hear me saying that's third party industry related verification. That is simply 4 carriers in one area, and one outperformed the others.
I asked you to back up your claim. You can't meet the criteria I required. WHY?
...
phonepimp3376 said:...
Listen airhead... I asked for INDUSTRY RELATED THIRD PARTY DRIVE TESTS...none of what you have provided me with meets that criteria. Okay so 40 million people fell for your claims. Consumer reports thinks 31,000 equals 40 million. JDPower doesn't drive the network. Telephia DOES. And Telephia disagrees with your " we're the best because we say so" advertising in many major markets. So respond with what you are asked for, or stop lying to people!
20/20 says we spanked dat azz in NYC in a real life test. But you don't hear me saying that's third party industry related verification. That is simply 4 carriers in one area, and one outperformed the others.
I asked you to back up your claim. You can't
(continues)
...
Lemme see...we've been 100% GSM for what... 2 months? Keep talking crap...people see through it. And keep underestimating...please!
...
phonepimp3376 said:
Lemme see...we've been 100% GSM for what... 2 months? Keep talking crap...people see through it. And keep underestimating...please!
HAHAHAHAHA! Now you are trying to weasel out of the hard spot you put yourself into by basically saying "it's new, please don't knock us"???????? HAHAHAHAHAHA!
Caught at your own tactics, I love it.
...
Simply a statement of fact, dakz... like when you folks tell people GSM is an older technology than CDMA, even though GSM has be in the US a shorter amount of time. Its an older technology WORLDWIDE, but is relatively new to the US. Figure it this way...Cingular is only about 5 years old, and has been fully GSM for less than 6 months. Verizon has been in wireless Since analog, and has been CDMA longer than we has been in existence. Yet we are right on your tails. Sure you're adding more subs right now. But our technology is new to a lot of folks. For example, Cingular will move into about 18 markets we have never been in when the AWE buyout is completed.
Verizon dominated coverage for a long time... not anymore. SO now that the field is ...
(continues)
Verizon dominated coverage for a long time... not anymore. SO now that the field is ...
(continues)
...
"Get ready to get called up into the majors, because we are no longer bush league players. We weren't prior to the buyout, and we will be even less so after the deal closes."
-phonepimp
wow pimp it must be nice to bring in another top 5 company from your bullpen to help save your ass and try to catch verizon. i respect our company bc we dont need help from another company to become number one, we have done it by ourselves!
-phonepimp
wow pimp it must be nice to bring in another top 5 company from your bullpen to help save your ass and try to catch verizon. i respect our company bc we dont need help from another company to become number one, we have done it by ourselves!
...
Calling Bullshit here. VZW was formed from mergers, just as we were. Our asses didn't need saving, but there were advantages to be gained from the buyout. We saw them. SImple as that. 40% owned by a GSM powerhouse? Doesn't sound like "we did it ourselves" to me.
We were the number one GSM carrier in the US before the deal. How does our ass need saving? lol
We were the number one GSM carrier in the US before the deal. How does our ass need saving? lol
...
VZW isn't that old either. VZW was made up of a merger of companies such as PrimeCo, GTE, and others. VZW was officially named on 4/4/00. So by your own analogy, VZW is younger than Cingular. You talk about the AWE buyout all the time like VZW is going to stay at the same level of service that it is at today, yet you comparing a future prediction. Look what we just did by incorporating Qwest's network. I think it is safe to say that VZW will continue to pour more money into its system to improve it. About 4 billion a year at this time from what I hear.
...
Yep, and we don't spend money on ours too. Please. And if you think incorporating Qwest's network is something, wait until we incorporate the second largest GSM carrier into the largestGSM carrier in the US
...
Where did I say Cingular doesn't spend money on their network? You know, on nearly every reply you seem to add things I never say to it. Last I knew Cingular spent 3.5 billion on their network. And as for your AWE statement. What do you think I was talking about? YOU started with that statement first, and I said we did Qwest. You seem to be going in circles here now.
...
And you seem to be avoiding my questions, so we're even. I am STILL waiting for something other than OPINION and inside testing to show me this "most reliable" network. Hard physical proof. If its so much more reliable, there should be no end of empirical data to prove it.
...
No, I am not dodging your question, I am still researching it. I am still looking at Telephia trying to figure out where you are getting that they rate Cingular higher than VZW. I am looking at the press releases and there is NOTHING like that there. Also, the last study of network performance they conducted and have a press release for is labeled with a date of July 8, 2002. Give me something better than this or point me to what I am not seeing.
...
phonepimp3376 said:
Verizon dominated coverage for a long time... not anymore. SO now that the field is even, we will begin to see how you play the game against an opponent who is NOT at a disadvantage. Name one other company that has EVER given VZW a serious challenge. There aren't any. Until now. Get ready to get called up into the majors, because we are no longer bush league players. We weren't prior to the buyout, and we will be even less so after the deal closes.
Its gonna be fun!
get ready to get called into the majors? we've been in the big league for some time. we should be welcoming you. 'bout time we have some competition worth speaking about. 😁
-Verizon Wireless Sale...
(continues)
...
(read this post and don't skim over it please like SOME people do)
Actually dude Cingular (cell one) has always been a big player.
For awhile Cell One was the provider of choice during analog services. Remember Leisure One rate plan? How about Freedom One? Bell Atlantic Mobile and SprintPCS spearheaded the digital revolution.
Then Cell one got into the digital services with their (old skool recall time) digital GOLD plans. How many of you remember that?
VZW most likely realized they couldn't do too much yet and since the market was new they busted out the REDICULOUSLY good customer service and dominated. In came the money, up went the massive coverage map. Bang. VZW 1, Cell one 0.
What is going to happen is that Cing will take...
(continues)
Actually dude Cingular (cell one) has always been a big player.
For awhile Cell One was the provider of choice during analog services. Remember Leisure One rate plan? How about Freedom One? Bell Atlantic Mobile and SprintPCS spearheaded the digital revolution.
Then Cell one got into the digital services with their (old skool recall time) digital GOLD plans. How many of you remember that?
VZW most likely realized they couldn't do too much yet and since the market was new they busted out the REDICULOUSLY good customer service and dominated. In came the money, up went the massive coverage map. Bang. VZW 1, Cell one 0.
What is going to happen is that Cing will take...
(continues)
...
The GOvernment will not allow to have 7PM nights or roll over? Since when? There is no monopoly, there are optional carriers!
...
kingfrog77 said:
The GOvernment will not allow to have 7PM nights or roll over? Since when? There is no monopoly, there are optional carriers!
keep posting. your ignorance is starting to make me laugh.
🤣
...
Actually, kingfrog is partly right. We hold the patent on the billing system which allows us to offer rollover. So the government cannot take rollover away. They may however choose to have us discontinue early evenings.
...
Hey don't say he is ignorant cause he didn't know. We come here to chat and learn. (not aimed at phonepimp)
Pimp is right about the n/w at 7. About 95% of all features that carriers offer are included. Call forward, Call ID, basic voicemail, etc. Exceptions such as n/w and rollover usually have to be run past the Federal Communications Commission - Wireless division.
Hence why VZW CAN'T have n/w at 7. We are goverment banned from doing so. I dunno about Cing's rollover. You sure you can keep doing that? I mean rollover is easily countered with me saying a few simple sentances to show how it is useless BUT it didn't occur to me that Cing does it on their billing end... Interesting.
Pimp is right about the n/w at 7. About 95% of all features that carriers offer are included. Call forward, Call ID, basic voicemail, etc. Exceptions such as n/w and rollover usually have to be run past the Federal Communications Commission - Wireless division.
Hence why VZW CAN'T have n/w at 7. We are goverment banned from doing so. I dunno about Cing's rollover. You sure you can keep doing that? I mean rollover is easily countered with me saying a few simple sentances to show how it is useless BUT it didn't occur to me that Cing does it on their billing end... Interesting.
...
Yup, rollover is a feature of billoing, and the fact we can track calls with more accuracy than a lot of carriers.
Dunno how true this is, but my understanding is that most billing systems are set up to start billing overage when the minute limit is hit. For example, a customer has 600 peak minutes. Once the billing system sees that 600th minute go by, it starts billing overage. Cingular's billing, instead of just going to overage, checks to see if there are any unused minutes in the rollover pool, uses them first, then if those are depleted bills for overage.
Rollover is like having a bucket that all the minutes you didn't use get dumped into. The billing system checks the bucket after the peak minutes are used, before applying an overa...
(continues)
Dunno how true this is, but my understanding is that most billing systems are set up to start billing overage when the minute limit is hit. For example, a customer has 600 peak minutes. Once the billing system sees that 600th minute go by, it starts billing overage. Cingular's billing, instead of just going to overage, checks to see if there are any unused minutes in the rollover pool, uses them first, then if those are depleted bills for overage.
Rollover is like having a bucket that all the minutes you didn't use get dumped into. The billing system checks the bucket after the peak minutes are used, before applying an overa...
(continues)
...
I am personally tired of you Cingular people trying to tear down VZW with BS claims and no support to back it up. SHOW me where it says that Cingular is better than VZW. Come on, you keep yapping at us that JD Powers and other outside sources are full of crap, SHOW me where Cingular is better.
You say you have more features than us? Where? You have picture messaging. SO DO WE! You have Voice Mail, etc etc etc.....SO DO WE! We have video messaging, downloads, ringtones. What features that are so great do you have we don't? Come on, make it good, not something that a select few are going to use, but the masses of the market.
My point for you simpletons that will ask me what mine is is simply....BACK UP YOUR CLAIMS! We have tried, but you...
(continues)
You say you have more features than us? Where? You have picture messaging. SO DO WE! You have Voice Mail, etc etc etc.....SO DO WE! We have video messaging, downloads, ringtones. What features that are so great do you have we don't? Come on, make it good, not something that a select few are going to use, but the masses of the market.
My point for you simpletons that will ask me what mine is is simply....BACK UP YOUR CLAIMS! We have tried, but you...
(continues)
...
I have a number of times... check out Telephia... we stomp you guys in a number of MAJOR markets.
Give me something besides "our internal testing" then maybe I'll buy it. But third party info shows a different story. Think you have us beat? Just in my area, we own you in NYC, CT, Western MAssachusetts, Boston Metro... Tied in VT, Own you in FL, GA... come on... lets see third party verification!
Give me something besides "our internal testing" then maybe I'll buy it. But third party info shows a different story. Think you have us beat? Just in my area, we own you in NYC, CT, Western MAssachusetts, Boston Metro... Tied in VT, Own you in FL, GA... come on... lets see third party verification!
...
Let me clarify: When I say third party, I mean WIRELESS CONSULTANTS, not crap like Consumer Reports (31,000 people took a survey) or JD Power (haven't ever driven all networks, so what do they go on? Opinion?)
What I am looking for is someone BESIDES VZW, who has driven the networks of all carriers and recorded the results. Show me THAT. Then if you truly have the most reliable network, I'll eat crow. But it won't happen.
What I am looking for is someone BESIDES VZW, who has driven the networks of all carriers and recorded the results. Show me THAT. Then if you truly have the most reliable network, I'll eat crow. But it won't happen.
...
And we have given you JD Pwoers, and Consumer Reports, and The Wall Street Journal, and many many publications around the country that say we are slamming you in major markets. HOWEVER, you continue to say these don't matter. Well, I am telling you that Telephia doesn't matter either.
Those areas you name Mr. Saleman(ie. Mr. I tell the customer all the positive things and they don't ask me the bad things(I know, I played the sales game for many a years)) you had better make sure you are 100% correct, because I know for a fact VZW does very well in FL and GA because those are my areas. NYC? That's Wall Street Journal area, but who do they always write about? Also, Those test in NYC were in an area where you buy service off T-Mobile.
Com...
(continues)
Those areas you name Mr. Saleman(ie. Mr. I tell the customer all the positive things and they don't ask me the bad things(I know, I played the sales game for many a years)) you had better make sure you are 100% correct, because I know for a fact VZW does very well in FL and GA because those are my areas. NYC? That's Wall Street Journal area, but who do they always write about? Also, Those test in NYC were in an area where you buy service off T-Mobile.
Com...
(continues)
...
Dakz, you know what? NONE of the people you keep pounding up our collective asses have EVER driven your network... TELEPHIA HAS.
Telephia is the most reputable drive testing company in America. They ANALYZE wireless networks... ALL OF THEM. Does JD Power do drive testing? the WSJ? Consumer Reports?
Consumer Reports said cell phones cause cancer, too... so much for credibility.
I could show you all kinds of articles written by people who know absolutely NOTHING about wireless, or the state of a network, and I would be giving you what you're giving me...OPINION. I don't care if Joe Blow with a bad experience 7 years ago thinks we suck. I want to know what the TRUTH is. Opinion polls are NOT truth. FACTS are truth, figures are truth, ...
(continues)
Telephia is the most reputable drive testing company in America. They ANALYZE wireless networks... ALL OF THEM. Does JD Power do drive testing? the WSJ? Consumer Reports?
Consumer Reports said cell phones cause cancer, too... so much for credibility.
I could show you all kinds of articles written by people who know absolutely NOTHING about wireless, or the state of a network, and I would be giving you what you're giving me...OPINION. I don't care if Joe Blow with a bad experience 7 years ago thinks we suck. I want to know what the TRUTH is. Opinion polls are NOT truth. FACTS are truth, figures are truth, ...
(continues)
...
If you look at my original post Mr. Salesman, I specifically am asking YOU and other CINGULAR reps to show where GSM is better than CDMA. Show me where Cingular is so much better than VZW like you claim and Kingfrog claims. Till you do that, you can pound your crap up your collective asses Mr. Salesman.
...
GSM has a more vaible upgrade path, for one. It is easier to upgrade seamlessly, is open source so developments take place more quickly and at lower costs. As it stands right now, CDMA handles a few more calls, but that is changing as well. GSM is more cost effective than CDMA because we have no middleman (Qualcomm) forcing us to use their stuff alone.
...
Maybe more cost effective as far as the phones themselves are concerned, but the actual network is cheaper to maintain from my understanding of what I have read on this issue, and that is where the real savings comes in.
...
You say you have more features than us? Where? You have picture messaging. SO DO WE! You have Voice Mail, etc etc etc.....SO DO WE! We have video messaging, downloads, ringtones. What features that are so great do you have we don't? Come on, make it good, not something that a select few are going to use, but the masses of the market.
Yes you do have all those features...availible on a small exclusive limp network. Certainly not on a nationwide basis as large as Cingular?
you have them...just got them..Don't want them. Have to have them. I guess you realized people may want more then just a phone, huh? So there is that "extended Services" map hanging above the huge coverage area Verizon claims....A huge asterik I believe!
...
Onc e again Kingfrog you are WRONG WRONG WRONG. The digital network covers things like Get It Now, Picture Messaging, Txt Messaging, etc etc etc. That network is the big map if you would care to look at it. The small "miniscules map"**to quote another one of your posts** is the enhanced services area which is the broadband internet, not features coverage.
...
Then you had better wisen up your sales reps in Las Vegas, They said M2M was only available in the smaller "in Nwtwork" Map as well as I net services.
...
Kingfog is correct. Even the Verizon website makes you think that when you look at the maps the IN and I are only available in the enhanced, Very confusing maps and map text. Verizon should be more clear.
...
These are the guys who sell this stuff to customers.......training?
I knew that Dman and when I tried to "correct" the rep at the store, he got all arrogant and began with the 45 million customers and JD Powers crap.
I knew that Dman and when I tried to "correct" the rep at the store, he got all arrogant and began with the 45 million customers and JD Powers crap.
...
I don't know why the sales reps would say that. As a CS I have always been told, seen it first hand on tons of cust bills, and have had it verified by multiple sources that M2M works on the digital network. Enhanced services network is things like the broadband internet. Now, M2M does NOT work on the extended network(ie. our roaming partners networks), in my personal opinion I wish it would since it would make my job easier, but I am not the decision maker in VZW so I can't make it happen. 😕
...
dakz said:
I don't know why the sales reps would say that. As a CS I have always been told, seen it first hand on tons of cust bills, and have had it verified by multiple sources that M2M works on the digital network. Enhanced services network is things like the broadband internet. Now, M2M does NOT work on the extended network(ie. our roaming partners networks), in my personal opinion I wish it would since it would make my job easier, but I am not the decision maker in VZW so I can't make it happen. 😕
actually our "IN-network" does only work on our "enhanced service area" map. which is still a respectable coverage area however.
-Verizon Wireless Sales
.
...
RESPECTABLE?
on whose terms. That is miniscule coverage..T Mobile has larger coverage than that!!!
Your well trained sales rep (one of the nice ones) here in Las Vegas told me Extended services were available in the red map! So much for all your training!
on whose terms. That is miniscule coverage..T Mobile has larger coverage than that!!!
Your well trained sales rep (one of the nice ones) here in Las Vegas told me Extended services were available in the red map! So much for all your training!
...
You are looking at different maps than I am. You are also looking at the general map on vZW and I am looking at the VZWMap. 85, look at VZWMap scrolled out to the 3rd from the top bar in your area, then look at the vzw.com map. there is a difference, and M2M is covered on the digital network coverage areas.
...
dakz said:
You are looking at different maps than I am. You are also looking at the general map on vZW and I am looking at the VZWMap. 85, look at VZWMap scrolled out to the 3rd from the top bar in your area, then look at the vzw.com map. there is a difference, and M2M is covered on the digital network coverage areas.
i'm looking at the poster and pamphlets. our gold area is "IN-Network", our red area is 'all-digital'.. maybe were misunderstanding eachother... 😕
-Verizon Wireless Sales
.
...
Now tke that "gold" area and match it up with cingular's ONLY map of coverage where ALL services are available and you will understand my question of value when deciding between Carriers.....the paek of the Rockies not withstanding.
...
the best way to sum up when m2m or in-network min are being applied is anytime you phone says Verizon Wireless you are in the in-network calling area and mobile to mobile will be applied. no roaming or extended network will work. it does not matter where the caller or person called is at. it benefits you first. on a local plan it differs. The call must be placed to or received from another Verizon Wireless customer with a Mobile Telephone Number from the same Local IN Airtime Rate and Coverage Area and also the call must be placed or received while the customer’s handset is in the Local IN coverage too. hope this sums it up for the coverage area of "IN"
...
These are the kinds of explainations and disclaimers that blew me out of the Verizon stores.
Now try having a customer understand all that. instead of saying....you have it everywhere you can dial out and to anyone who can reach you no matter where. That would be Cingular. easier to understand, no roam (sp) for misunderstanding.
Now try having a customer understand all that. instead of saying....you have it everywhere you can dial out and to anyone who can reach you no matter where. That would be Cingular. easier to understand, no roam (sp) for misunderstanding.
...
kingfrog77 said:
These are the kinds of explainations and disclaimers that blew me out of the Verizon stores.
Now try having a customer understand all that. instead of saying....you have it everywhere you can dial out and to anyone who can reach you no matter where. That would be Cingular. easier to understand, no roam (sp) for misunderstanding.
you said anywhere.. how bout at the peak of the Rocky Mountains?
yay elephant boy strikes again!
-Verizon Wireless Sales
.
...
Ok I understand I have to fill in the holes for you, (unlike your network). I said everywhere not anywhere......and I ment everywhere on our network. Not everywhere in the geographical sense.
Verizon would like one to believe they have coverage everywhere other do not and perhaps the peak of the Rockies are one of those places. but to get coverage there some poor sap in NYC with dropped calls is paying for that coverage.
Verizon would like one to believe they have coverage everywhere other do not and perhaps the peak of the Rockies are one of those places. but to get coverage there some poor sap in NYC with dropped calls is paying for that coverage.
...
Let me get this strait. You got into all the good southbeach clubs, and were treated like VIP because you are with Verizon wireless. I dont really think so. I mean, you might not be lying. But I personally think you are. MuchDrama, you are from South Florida, What do you think?
...
First of all don't respond to someone and call them a liar moron. Second, I did go into clubs and got in VIP. It had nothing to do with Verizon Wireless. Read my message again. I have friends in South Beach and Tampa florida even though I don't need to explain why or how I got VIP into any clubs. Crobar of Miami was on of them I had VIP at.
I put stuff in here about my trip to tell people praising a number 2 company that high up Club owners/managers were using Verizon. I wouldn't put that in here if they were using nextel like the car rental places were using.
🙄
I put stuff in here about my trip to tell people praising a number 2 company that high up Club owners/managers were using Verizon. I wouldn't put that in here if they were using nextel like the car rental places were using.
🙄
...
And gee, that might not have to do with the fact that GSM service in FLA was nearly nonexistant a year ago? Hmmmm?
...
That is the exact microcosm I am trying to explain to the Verizon reps why Verizon is number one!
There was no competition until recently. Now the truth will be told. It is going to take time but I predicted in tthree years Verizon will be #2.
There was no competition until recently. Now the truth will be told. It is going to take time but I predicted in tthree years Verizon will be #2.
...
kingfrog77 said:
That is the exact microcosm I am trying to explain to the Verizon reps why Verizon is number one!
There was no competition until recently. Now the truth will be told. It is going to take time but I predicted in tthree years Verizon will be #2.
A humble opinion coming from a person that has as much experience in wireless as i do in potato farming.
...
So whats the training to be a sales rep? Three weeks...no may twice that. Yeah, sorry man, the education rquired to understand the industry is reserved for a select few who can get through the years of rigourous training and testing......your friggin phones are tested more rigourously!!
You speak as if selling phones requires the education of an engineer! Take a look around and look at your industry Sales reps! Im sorry I don't see a whole lot of training there. One learn in a few months off the net what one needs to know about the wireless industry. Except how to decieve with smoke and mirrors I suppose.
You speak as if selling phones requires the education of an engineer! Take a look around and look at your industry Sales reps! Im sorry I don't see a whole lot of training there. One learn in a few months off the net what one needs to know about the wireless industry. Except how to decieve with smoke and mirrors I suppose.
...
kingfrog77 said:
So whats the training to be a sales rep? Three weeks...no may twice that. Yeah, sorry man, the education rquired to understand the industry is reserved for a select few who can get through the years of rigourous training and testing......your friggin phones are tested more rigourously!!
You speak as if selling phones requires the education of an engineer! Take a look around and look at your industry Sales reps! Im sorry I don't see a whole lot of training there. One learn in a few months off the net what one needs to know about the wireless industry. Except how to decieve with smoke and mirrors I suppose.
the technical aspects that we speak of in this forum require more than a month of...
(continues)
...
I think verizon is about to become the number two but still have the most reliable network just because of crappy advertisement. There commercials inspire me to do what. Walk around with a phone attached to my ear. Cingular is a lot better at that and benefitting from it (even though the special olyimpics is reaching a lil to far) and no one can say its becuase they have more coverage. I hope verizon can come out with something besides a hyped up mobile to mobile campaign (wow the in network. You already did that with airtouch guys). It's gonna be one hell of a fight just no hitting below the waist please that hurts.
...
If you're really into cellular you pick up more information (even technical information) on your own than in trainings. When I worked for AT&T Wireless training was a joke because I knew EVERY question they asked and I already knew all the "tech stuff" they had to train us on.
As far as VZW goes you guys can learn a lot more using your Info Manager than you will in your "trainings" ... the only exception I'll give you guys is a training course in I2K will DEFINATELY be beneficial because trying to learn that on your own would drive someone insane... unless you know about NAVGT ;)
As far as VZW goes you guys can learn a lot more using your Info Manager than you will in your "trainings" ... the only exception I'll give you guys is a training course in I2K will DEFINATELY be beneficial because trying to learn that on your own would drive someone insane... unless you know about NAVGT ;)
...
Look how proud you are of being "On a Council" You remind me of a kid screaming for acceptance and to belong. Mr Council of 12" dude! Are you going to run for president of your cute little council?
I stand by my words. The training it takes to sell phones can't be no longer then 6 weeks. With one week dealing with irates. And in your case a few days more to learn how to namecall!
The following is what i know. since you could not answer it before feel free to embarrass your self in front of "you council" LOL
1.You have a measly enhanced services network compared to Cingular which uses their entire network for ALL services, M2M, pic sharing, etc no roamong and THAT network is not that much smaller then Verizons total digital/analog...
(continues)
I stand by my words. The training it takes to sell phones can't be no longer then 6 weeks. With one week dealing with irates. And in your case a few days more to learn how to namecall!
The following is what i know. since you could not answer it before feel free to embarrass your self in front of "you council" LOL
1.You have a measly enhanced services network compared to Cingular which uses their entire network for ALL services, M2M, pic sharing, etc no roamong and THAT network is not that much smaller then Verizons total digital/analog...
(continues)
...
kingfrog77 said:
Look how proud you are of being "On a Council" You remind me of a kid screaming for acceptance and to belong. Mr Council of 12" dude! Are you going to run for president of your cute little council?
I stand by my words. The training it takes to sell phones can't be no longer then 6 weeks. With one week dealing with irates. And in your case a few days more to learn how to namecall!
Go ahead Mr Im proud to be on a "forum council!
you have once again managed to make yourself look retarded.
1. we complete a month-long training course
2. we go through day-long training seminars every other month
3. we spend atleast 6 hours a week to complete online training courses that we are gr...
(continues)
...
A WHOLE month? Im thinkng Pscoop is that online trainiing course.
And what title is that:
a Verizon pin with 2 and a half stars on it. Jeezes what Senior Blow Hard? (oh and council of 11 member?)
I very proud of ya?
Your vendor handset traing must take all of a day with all the choices and fetures you have on your phones!
All that and i cn learn in two months which is clearly the better technology and value for the future of the business.....from the back seat!!
Can you hear me now.....Daddy?
And what title is that:
a Verizon pin with 2 and a half stars on it. Jeezes what Senior Blow Hard? (oh and council of 11 member?)
I very proud of ya?
Your vendor handset traing must take all of a day with all the choices and fetures you have on your phones!
All that and i cn learn in two months which is clearly the better technology and value for the future of the business.....from the back seat!!
Can you hear me now.....Daddy?
...
kingfrog77 said:
A WHOLE month? Im thinkng Pscoop is that online trainiing course.
And what title is that:
a Verizon pin with 2 and a half stars on it. Jeezes what Senior Blow Hard? (oh and council of 11 member?)
I very proud of ya?
Your vendor handset traing must take all of a day with all the choices and fetures you have on your phones!
All that and i cn learn in two months which is clearly the better technology and value for the future of the business.....from the back seat!!
Can you hear me now.....Daddy?
You're still questioning VZW employee credibility and knowledge?
I'm done arguing with you. Do some research, learn the industry more, then come back. You probably have the le...
(continues)
...
Im not going anywhere unti or unless the moderator chooses that fate...and your veiled "plea for support" from those here and in Cingulars's forum will go by the way side.
I am sure you are not an example of an employee or industry representitive either in Verizon or the industry in general many would be proud of calling a peer.I am sure you are already aware of that in your own offices.
I am sure you are not an example of an employee or industry representitive either in Verizon or the industry in general many would be proud of calling a peer.I am sure you are already aware of that in your own offices.
...
Easy...coverage... you got nothing... we had huge analog and TDMA resources in FL... when they converted we surpassed you coverage in FL. Now we see about starting to own you in subs.
Just had a customer come back from Florida Thursday. She's with us, her daughter is VZW. Daughter couldn't get a call out in St. Augustine, Mom could. Same in Fort Meyers, better Cingular signal, although both could complete calls. And before you start grumbling, daughter's phone was a 3589i... mom's was a Siemens A56...not exactly our best phone.
Just had a customer come back from Florida Thursday. She's with us, her daughter is VZW. Daughter couldn't get a call out in St. Augustine, Mom could. Same in Fort Meyers, better Cingular signal, although both could complete calls. And before you start grumbling, daughter's phone was a 3589i... mom's was a Siemens A56...not exactly our best phone.
...
The 3589i isn't our best phone either. Looking at the coverage map St. Augustine and all surounding areas are well covered. Now, you and I both know there can be other circumstances as to why the daughter couldn't get a signal. Was it inside a building? Did she update her roaming capabilities before she went traveling? Is her phone set for home only? Is her phone working properly. Again, just because you give a vague story doesn't mean it is the gospel.
...
the 3589i is widely regarded by VZW reps as one of the best for RF. The siemens is a joke. They were outside, and the daughter lives in GA, so how far off could her database be?
And thats another thing... why can't these technological marvels on this superior network AUTOUPDATE the database?
Ours do. There may be things that prevent it from time to time, but ours do.
And thats another thing... why can't these technological marvels on this superior network AUTOUPDATE the database?
Ours do. There may be things that prevent it from time to time, but ours do.
...
Widely reguarded by VZW reps? What reps? I am in customer care, and Nokia isn't held in the highest regards. LG and Audiovox are the main phones I see being carried by the people here. Almost 90% of the phones I see to be exact, I think seeing what people are using is a better indicator than asking an opinion. Not saying that the 3589i is a bad phone, just that it isn't a phone of choice. Plus any phone at any given time can go bad. As a wireless industry person you should know this as well as anyone.
Autoupdate, now that is something that definately would be nice, but why it doesn't I do not know.
As for the daughters roaming list, yes it could be different because even though she is in the same region, it is a different market so the...
(continues)
Autoupdate, now that is something that definately would be nice, but why it doesn't I do not know.
As for the daughters roaming list, yes it could be different because even though she is in the same region, it is a different market so the...
(continues)
...
Also, I look at the coverage map of FL and it looks pretty good to me. I only see a few spots in the panhandle and in places like The Everglades and the National State Forest where service looks sporadic. I don't know where you get your information on our coverage in FL but it is obviously different than mine.
...
The 3589i is a bad phone, along with any other Nokia CDMA phone. I love Nokia phones... they are my favorite. But their CDMA chip still hasn't gotten to the point of Qualcomm's chip. They haven't really been dumping a lot of money into the CDMA market like Qualcomm has. They didn't create CDMA either, Qualcomm did... so I don't blame em for not having the greatest chip [for now]...
...
verizon is coming out with an autoupdate so when you change your rate plan it will autoupdate your handset for you with the new plan and coverage areas.
...
Will that cover when new roaming databases are updated as well, or will that still be manual?
...
it will be the same system we use for the manual programming and updates. its just an automatic system so the cust dosent have to dial into it, it will send it directly to the phone.
...
good deal. That will cause a lot less headaches, hopefully. I know it does for us.
...
yeah no kidding. its gonna start out in chicago then move nationwide i suppose but it should be good. thats one of the hardest things is when someone moves from a digital local plan to nationwide and do not update the phone is messes up the billing, phone and a lot of stuff. less headaches is always good.
...
What is this I'm off for 2 days and something like this come out...When did you find out about this Shag
...
i know man its craziness. you not working?? slacker!! haha yeah just found it out today on vzweb
...
Now, Let me set you strait. first off. I didnt call you a liar. I said in a very nice way that You might not be lying, but i personally dont believe you. And yes, you did make it sound like you got in VIP cause your with Verizon. I didnt see you mention anything about having freinds down there. that would be a whole different story. Yes, southbeach is fun, i also went not to long ago. but you dont have to get so defensive, its a d*mn internt forum.
...
well why would I have to explain in this forum how I got VIP? your reply was a waste of a thread. There was no need for it. ok? And i'm fine dude, you just made it seem like I lied in a freakin internet forum, which is crazy. We cool 😎
...
