customers...
One of my most favorite things:
Spouse calling in with a problem on the account, you work with them they are extremely nice and understanding about the situation and you get everything resolved no problem...all is good and well in the world...then the unthinkable happens...those awful words..."OKay thanks for getting that takin care of for me....oh my wife/husbands has some questions for you...hold on"
Then they get on the phone and all hell breaks loose ...were they not listening to the conversation prior to them getting on the line? Did they hear their spouse yelling or anything in order to get resolution? Are they playing good cop bad cop? What is up with this? 😳
Spouse calling in with a problem on the account, you work with them they are extremely nice and understanding about the situation and you get everything resolved no problem...all is good and well in the world...then the unthinkable happens...those awful words..."OKay thanks for getting that takin care of for me....oh my wife/husbands has some questions for you...hold on"
Then they get on the phone and all hell breaks loose ...were they not listening to the conversation prior to them getting on the line? Did they hear their spouse yelling or anything in order to get resolution? Are they playing good cop bad cop? What is up with this? 😳
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Some people are just... dumb dude.
These are the kind of people that make left hand turns into traffic during a yellow light with no signal. When they get hit due to their stupidity "It's not their fault".
I hate stupid people. Especially those that scream about something when you just fixed the problem with their partner!
I wish I had a sign in my window.
"We reserve the right to beat you senseless with a baseball bat IF you are a complete moron"
That would fix ALOT of the customer issues doncha think?
(ugh remind me to eat later. Blood sugar gets low and I get irritable)
These are the kind of people that make left hand turns into traffic during a yellow light with no signal. When they get hit due to their stupidity "It's not their fault".
I hate stupid people. Especially those that scream about something when you just fixed the problem with their partner!
I wish I had a sign in my window.
"We reserve the right to beat you senseless with a baseball bat IF you are a complete moron"
That would fix ALOT of the customer issues doncha think?
(ugh remind me to eat later. Blood sugar gets low and I get irritable)
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Don't blame this anger on you're hunger MAN
these guys need to be beaten with a chainsaw 😈 !
epecially when you were sent an e-mail withall the T-mobile rebates for this month
And then you call up and ask:
I got you're e-mail, What rebates are there this month?
I don't know dumbass, you tell me, you got the e-mail...
these guys need to be beaten with a chainsaw 😈 !
epecially when you were sent an e-mail withall the T-mobile rebates for this month
And then you call up and ask:
I got you're e-mail, What rebates are there this month?
I don't know dumbass, you tell me, you got the e-mail...
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well of course we all know this is a two way street. There are reps out there who are just as idiotic. I know because I fix their mistakes for a living.
This policy would make it interesting to do business if it was both ways. I picture a customer and rep both standing with chainsaws at the ready while talking slowly and waiting for the other to make a stupid mistake.... Will all the situations get resolved with out a hitch from that point on or would we all just end up killing each other... thus finding resolution any ways. 🤣
This policy would make it interesting to do business if it was both ways. I picture a customer and rep both standing with chainsaws at the ready while talking slowly and waiting for the other to make a stupid mistake.... Will all the situations get resolved with out a hitch from that point on or would we all just end up killing each other... thus finding resolution any ways. 🤣
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hey i'm not ready to argue with you..
you're the one who translated russian for a customer 🤣
you're the one who translated russian for a customer 🤣
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I just had a customer cuss about us not sending her a detailed statement. I told her that I would send one out. She told me to take my detail crap and shove it up my butt. Did she want the detailed bill or not? So I decided to charge her 1.99 for it and sent one out eventhough she should get one complimentary. ..... boohoo lady. It doesnt matter who you called or who called you, you still owe us for going over your plan by 400 mins.
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🤣
i had a guy call me a c**ks**ker b/c he went over his 800 minutes by an additional 700+ min. then he asked me "how much it would cost to shove this phone up verizon wireless's a$$." my response was, "i don't know if i understand your question sir, but if you are asking how much it would cost to cancel your service it would be $175, + the current $400+ balance, plus this month's cost." it was great.
had another guy state he was "going to take it to the next level" if i didn't get a supervisor in 2 min. i said, "i'm not quite sure what you mean by 'take it to the next level' sir." his response? "do you have a pen and paper? write it down [id#], '2 min or i will take it to the next level'". xferred to sup, 2 min later he hung...
(continues)
i had a guy call me a c**ks**ker b/c he went over his 800 minutes by an additional 700+ min. then he asked me "how much it would cost to shove this phone up verizon wireless's a$$." my response was, "i don't know if i understand your question sir, but if you are asking how much it would cost to cancel your service it would be $175, + the current $400+ balance, plus this month's cost." it was great.
had another guy state he was "going to take it to the next level" if i didn't get a supervisor in 2 min. i said, "i'm not quite sure what you mean by 'take it to the next level' sir." his response? "do you have a pen and paper? write it down [id#], '2 min or i will take it to the next level'". xferred to sup, 2 min later he hung...
(continues)
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