It's time for VZW to step up to the plate
It's time for Verizon to start offering better rate plans. "in" was a great idea, THREE YEARS AGO, but not today. T-mobile has "my faves", where you can call up to five people NOT on your network for free, Cingular has "rollover", a plan that allows you to keep your unused cellular minutes from month to month, Sprint has free incoming, a plan which doesn't charge your daytime minutes when receiving a call from anyone. Along with these items, these other three companies offer things such as three day weekends (T-Mobile), n&w STARTING AT 7:00 P.M.(Sprint & Cingular). So, all Verizon has is free M2M, LD & roaming, THE SAME THING EVERYBODY ELSE HAS! Not only is Verizon NOT the only wireless network offering free M2M, they weren't even the first!...
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jrfdsf said:
Problem with that line of rationale is wireless phones in general are chronically UNRELIABLE, no matter who the provider is and most people who have had wireless service for any length of time know this
WRONG I've had verizon for over ten years bro with NO problems, not one bad CS experience, maybe ten dropped calls probably not even that, and crystal clear call that always come through. You must have cingular, or tmobile
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Well I have had dropped calls, and when I had VCast before I went PDA, it never worked, and when it did the sound would play 2 seconds faster than the video, and I didn't even know Verizon knew what Customer Service was. The only reason I want to go back because its a larger network.
Don't turn into a fanboy, where others opinions and experiences don't matter.
Don't turn into a fanboy, where others opinions and experiences don't matter.
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schlittertex said:
Well I have had dropped calls, and when I had VCast before I went PDA, it never worked, and when it did the sound would play 2 seconds faster than the video, and I didn't even know Verizon knew what Customer Service was. The only reason I want to go back because its a larger network.
Don't turn into a fanboy, where others opinions and experiences don't matter.
😳 😳 😳 😳 😳 😳 🤣
keep them coming buddy we love how you contradict yourself everyday!
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ArmySF said:jrfdsf said:
Problem with that line of rationale is wireless phones in general are chronically UNRELIABLE, no matter who the provider is and most people who have had wireless service for any length of time know this
WRONG I've had verizon for over ten years bro with NO problems, not one bad CS experience, maybe ten dropped calls probably not even that, and crystal clear call that always come through. You must have cingular, or tmobile
Not true in all parts of the U.S. I had VZW and in my area, voice quality, coverage and overall service is extremely poor. A good pager will beat any cell phone on the issue of reliabilty hands down. But who buys pagers anymor...
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I don't completely disagree with you, however..Seeing as phone sales is so often compared to car sales, let's do the same here. Toyota: not far off from being the number one automobile manufacturer in the world. Where am I going with this? My point is that you can get other vehicles in today's market that have many more capabilities than a Toyota. But people buy the Toyota why? Because it's reliable. Same concept with cell phones. Hence why Verizon is creeping closer and closer to Cingular every quarter. The general population recognizes quality and reliability and they choose Verizon because of it
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Whoops. Sorry about the end of it being in all bold. I never used the bold before 🤣 But I forgot to mention pricing, seeing as you did...In most cases, Toyota's cost a couple thousand more than it's less reliable counterpart. Consumers know this and have no problem paying it. I don't really see Verizon lowering their priceplans at all. I forsee them to continue to do what they just started back in November...Awarding customers with additional benefits for being on a higher priceplan. That seems to be their main market strategy at this point, and I've seen LOTS of positive reaction from customers so far
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I own a Toyota for that very reason (1998 Corolla, 1996 Camry). Automobiles and cell phones are apples and oranges. Why? Because an automobile is a long-term, expensive investment that costs not only in price, but in continued maintenance, whereas a cell phone is short-term low cost and maintenance item. If you want to switch carriers or phones at anytime, you can. Not true with an automobile. No wireless phone can be depended on to always provide coverage in every possible location. No wireless company can make that claim. Dead spots, dropped calls, network outages, etc.. affect your wireless experience. Verizon simply isn't enough better to justify what they charge, period! Toyota, yes. A wireless phone company, no.
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You are missing the point. The point is that reliability is still a major factor in choosing a carrier. You're right about dead spots, etc, etc. but that's determined by the area your in. In some areas, Verizon isn't the way to go, but for the most part, Verizon is the most reliable carrier which is why people in general don't mind paying more for it. Now about switching carriers or phones at anytime...you can do the same thing with a car. It's called trading them in. And considering the national average of how long someone owns a car being 42 months, it's not really THAT far off from a phone
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But you still have a payment when you trade in a car for another new car. Not to mention the enormous hassle of it. I didn't miss your point, but I believe you missed mine. Verizon is no Toyota. Not even in the same league. Verizon is better, reliabilty wise than other carriers, but not enough to justify the price. And they WILL, not maybe go OUT OF BUSINESS if they don't change their prices. Consumers are notoriously fickle, and want the most bang for the buck.
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I agree, consumers are fickle. They do want the most bang for the buck. But I think that when it's all said and done, consumers want something they could count on. They realize that reliability is more important than a couple added features and are willing to pay more for it. What I'd like to know is how you can make the statement that Verizon "WILL" go out of business. They've been gaining in every quarter recently. And if they peak and churn starts to increase, then you might see 7pm nights or some gimmick to keep churn down and more customers migrating to Verizon. But what they are doing now is obviously working, and if it's not broke, don't fix it
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Last quarter profits for Verizon were down. My point: NO cellular company is truly reliable, so reliabilty is a misnomer for Verizon or any other wireless carrier. If reliabilty and getting important calls is the issue, I say get a beeper. Beepers will work where Verizon and others can only dream of. Plus, pagers don't drop calls, charge for text messages or lose signal clipped to a belt or purse, or are hindered by metal buildings. Want reliable? Get a beeper. Otherwise, let's talk about the issue at hand PRICING.
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http://www.themoneytimes.com/articles/20061030/veriz ... »
Doesn't look like VZW profits were down last quarter to me. In fact, the wireless side is the only thing that kept Verizon Communications from losing money in Q3 😎
Doesn't look like VZW profits were down last quarter to me. In fact, the wireless side is the only thing that kept Verizon Communications from losing money in Q3 😎
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phonemechanic said:
http://www.themoneytimes.com/articles/20061030/veriz ... »
Doesn't look like VZW profits were down last quarter to me. In fact, the wireless side is the only thing that kept Verizon Communications from losing money in Q3 😎
Wall Street Journal. Profits ARE down compared to previous quarters and complaints to the FCC are UP.
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jrfdsf said:phonemechanic said:
http://www.themoneytimes.com/articles/20061030/veriz ... »
Doesn't look like VZW profits were down last quarter to me. In fact, the wireless side is the only thing that kept Verizon Communications from losing money in Q3 😎
Wall Street Journal. Profits ARE down compared to previous quarters and complaints to the FCC are UP.
Listen, unless you're gonna post a link to prove yourself, don't make chit up.
Okay kid.
And BTW, concerning your rant, VZW is (unfortunately) the 800 pound gorilla in the room. Until that changes nothing is going to change. Coming here and trying to argue against that is assinine. ...
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So I am guessing you insult yourself a lot, otherwise you could joined the intelligent conversation that was going on until your post.
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schlittertex said:
So I am guessing you insult yourself a lot, otherwise you could joined the intelligent conversation that was going on until your post.
Actually the posts weren't that intelligent. Instead it was 2-3 people posting the same thing over and over again thinking that this was going to change life, love and the fabric of the universe. I LOVE INTELLIGENT DEBATE. Too bad that rarely happens. Instead I'm left with blind fanboy-ism or trolls who are unable to support their initial debate against VZW tactics. I got an idea..., maybe I should start trolling... 🤨 Then the negative posters would have a successful model to build upon and maybe, I say just maybe, we can direct that constructive...
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Yes they can and will continue to do so as long as they see fit, cingular and sprint charges very close to the same and don't provide near the service! Verizon is on top for a reason and your grumblings won't stop that. RELIABLE voice calls is what people want and verizon is providing that heads above the others. When there is a real need for change verizon will! until then it is what it is
Peace out homie!
Peace out homie!
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verizon is the most reliable network out there, their customer service is the best in the wireless business. I love my verizon service but wish that they would go to 7pm nights. in my opinion the day verizon goes to 7pm nights sprint, cingular and tmobile will be out of business.
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They can charge what they want, and price themselves right out of business! Their last quarter profits shows they're already on a downhill slide. As for pricing being close, don't kid yourself. If you are a business person and use 2000 minutes in incoming calls per month, just look at what Verizon would charge you for the same amount of minutes. As for being "better", more reliable, yes, better coverage? No. Better prices? Definitely No. Better voice quality? No.
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Why because you say so 🙄 This conversation was retarded from the get go now its plummeted!
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No, not because I say so, because the fact their profits are down is a fact. Check it out for yourself. I'm sorry you think this conversation is retarded. You made some valid points and so did I, that's not retarded. That's two people debating an issue. If you don't mind paying more, that's certainly your prerogative. I do and I think any company that thinks they can charge what they want to because they're "better", is a formula for disaster. Many great companies offering great products down through time has rose to greatness only to fall because they priced themselves right out of existence. You say, "that won't happen to Verizon?" . It's happened to greater than them. Be too bad to see them go because then everybody else will just raise t...
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🤣 Are you serious you really think verizon is going down in a ball of flames? You're joking right?
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Do you remember American Motors? They got bought out in the eighties by Chrysler. They were in deep financial trouble long before then. Their cars were always rated good by consumer magazines and considered very reliable purchases, especially compared to GM, Ford and Chrysler. But guess what killed them? You guessed it, their cars were ugly and OVERPRICED! Reliability kept them afloat for a long time, but their lack of desirable cars coupled with expensive price tags eventually put the hurt on them. Now, they no longer exist. This is why I posted this thread. Verizon is slowly but surely turning into a sleeping giant, and they need a wake up call if they don't want to die of sleep apnea.
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VZW isn't tanking. They are as healthy as ever. Where are you getting your facts? VZW is doing better then anyone at retaining customers and turning profits.
But...let us use your logic. You say their profits are going downhill, but you say they need to offer more for less...if profits were going downhill wouldn't you offer the same for more or less for the same.
But...let us use your logic. You say their profits are going downhill, but you say they need to offer more for less...if profits were going downhill wouldn't you offer the same for more or less for the same.
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Verizon IS losing money compared to previous quarterly earnings report. You can check this out in the Wall Street journal. Tanking, no, losing ground, yes. And charging more and giving less in return is NEVER good business, especially WHEN things are starting to go south. My prediction: if Verizon doesn't change their plans by next year, they will be tanking.
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jrfdsf said:
My prediction: if Verizon doesn't change their plans by next year, they will be tanking.
No Way 🤣
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ArmySF said:jrfdsf said:
My prediction: if Verizon doesn't change their plans by next year, they will be tanking.
No Way 🤣
If they don't, we'll come back one year from now, and I'll say I was wrong. I hope they offer better plans instead.
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jrfdsf:can you let us know were vzw profits are down. sure your not thinking of sprint. or are you talking about verizon landline service.
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I would still be with Verizon if it weren't for expensive plan rates, txt rates, and data, but that's how it goes, I wish they would change their pricing and then I would come back.
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🤣 Maybe the oil business will pick up for you! Hold on verizon doesn't work in your house why would you come back 🤣 Plus they charge different prices for the same damn phones, u better stick with tmobile they deserve you!
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And any body who does well in business knows that you shouldn't pay more than you have to.
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Did I tell you I tried tmobile and they really suck bad and I live right next to their headquarters 😳 Yes they are bogus!
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ArmySF said:
Did I tell you I tried tmobile and they really suck bad and I live right next to their headquarters 😳 Yes they are bogus!
T-Mobile is rated very good by Consumer Reports. Although VZW isn't good in my area, I realize nationwide that it is. But, still, they charge too much.
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They charge very little more and provide so much more, i say its a fair trade off but I'm just a country hick trying to get by.
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So when did you abandon the voice of reason...you use to sound intelligent in your posts.
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I hope they don't. If you become a VZW customer again there's a small percent of a chance I might have to deal with you one day and I hate dealing with idiots. I like the zero percent chance better.
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Wireless Buddy said:
Sprint does.
not really, verizon after two years will you $100 off the sale price of a phone for signing a new two year contract, sprint will give you $150 off the retail price of the phone which sucks for existing customers ready to uprgrade.
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So what? When you're paying tons of money every month for the wireless bill? My wife's cousin paid over $900 last month because her "free" M2M was roaming. She didn't know it.
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ill believe it when i see it, verizon has free m2m even in extended network.
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Nobody has free out of network M2M, NOBODY. Free LD and roaming, yes, free M2M, no. That's why it's called "in", as in "in network", not out of network.
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Check with Verizon yourself. Ask them if they give free M2M minutes out of network. The answer is no. That's what they told me, and I took them at their word. The reason they don't do this is because it costs them money to connect you to another wireless carrier's network. They then pass this cost on to you through either roaming charges, or with certain plans, burning your daytime minutes. Probably the reason you're thinking you got free M2M while roaming is Verizon still has or did have analog sites that have not yet been upgraded. Depending on the handset you have, it may tell you that you're in an extended coverage area or roaming, when in fact you're still on Verizon.
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If you're on the America's Choice plan here's a link to show you where your IN Calling map is..
http://cache.vzw.com/images_b2c/maps/national/ac.gif »
Wow! It's the entire coverage map... didn't think you were actually wrong, oh well... you are!
http://cache.vzw.com/images_b2c/maps/national/ac.gif »
Wow! It's the entire coverage map... didn't think you were actually wrong, oh well... you are!
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I was charged for roaming in Los Angeles on one phone bill last year when I was with Verizon. I was there 2 days, and my phone had an extra 150 dollars because of roaming fees. And all I did was call my dad, my friend who lived in L.A. to come pick me up, and another friend, all of them have Verizon. How that happened? I have no clue.
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I will say that glitches in billing systems do happen. Sorta like the time I was visiting my brother in Sydney and I came home and for some funny reason Cox decided to charge me like $180 for PPV porno and to add to the irony, my AMEX card had just one charge of $500 for some really good booze. And my kid and her friends would neve..... Hey now wait
This is what happens when you hit 45, get a new blood pressure medication and re-discover Expresso.
This is what happens when you hit 45, get a new blood pressure medication and re-discover Expresso.
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yes as funny as that post was, which really was funny, my friend did that to his grandfather when we were in highschool lol, but my point was about the IN-Calling and I was not roaming, which sucked, but I could never get the charges roemoved, oh well though, its all gravy now.
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Thats honestly surprising. As much as I'm sorta frustrated at VZW right now I will say that their CS has always been spot on. The only time I had an issue was when I called after hours and reached a secondary call center with non-VZW reps. They buggered up my plan pretty badly but I was able to get a proper rep and ended up getting everything sussed out in the end.
At this point its a moot subject for you but I can understand your frustration when it happened. The one thing I will say is I won't let one or two CS reps deter me because unfortnately its going to happen no matter who you go with eventually.
At this point its a moot subject for you but I can understand your frustration when it happened. The one thing I will say is I won't let one or two CS reps deter me because unfortnately its going to happen no matter who you go with eventually.
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The Sprint $150 Instant Rebate is the same for New Customers Signing a 2 Year and for Eligibile Upgrade Customers signing a 2 Year.
Sprint
New Activation Discount = Upgrade Discount
Verizon
New Activation Discount - $50 (or $100) = Upgrade Discount
Sprint
New Activation Discount = Upgrade Discount
Verizon
New Activation Discount - $50 (or $100) = Upgrade Discount
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but only if you kept same phone on line for whole 2 years. if put another phone on line then your upgrade date gets changed. and sprints discount is off full retail, not 1 or 2 year pricing.
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One of the reasons Verizon's call reliability is better because they do not load up their network with people that talk thousands of minutes a month. Think about it this way you are driving down the freeway and along the way you cell phone has to change the cell tower it uses (contrary to the common belief cell phones do not run of satellites) and the other cell tower is loaded up with calls already... Your cell phone will drop the call even though you may have good signal. Therefore you don't want to be a carrier that gives you too many minutes if you want reliable service.
Now how will that hold with Verizon leasing its network to ampd mobile which has unlimited anytime plans? Will have to see (hear mostly).
Leo
Now how will that hold with Verizon leasing its network to ampd mobile which has unlimited anytime plans? Will have to see (hear mostly).
Leo
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Wrong! Nextel has the second fewest dropped calls (according to the FCC) and they manage with a network that has less capacity.
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Do you gotta link to that troll considering that the FCC doesn't keep track of things like this, or are you just making things up again??
You've got to give it up
You got to give up the toad now
It's no joke buddy, give it up
You got to give up the toad now
Or you'll croke
You've got to give it up,
And don't smoke
Or you will see,
It hurts to pee
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Don't call me names. I don't call you names. I'm just stating my opinion. The link is at Consumer Reports.Org. Yes, the FCC DOES keep up with things like this, and CR sued the FCC in order to get access to these records and publish them.
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Really... Thats interesting if that is the case. Now prove it.
Btw I will call you whatever I want. And you are a troll because you come on here to create dissent within this forum.
Btw I will call you whatever I want. And you are a troll because you come on here to create dissent within this forum.
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I've already proved it, and you won't listen. Calling someone a name is the lowest form of debate there is. What it says is, I can't dispute what you're saying, so I'll just insult you instead. I don't insult people. You don't know me or who I am or what my intentions are, so you have no right to judge me. I don't know who you are, you may be a wonderful person, other than calling me a name, so I don't question your character or intentions for that reason. If you want to debate the ISSUES, let's debate. If you want to attack me personally, forget it.
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I've already proved it, and you won't listen...
You have never proved anything. I've gone through your posts and nothing. I've seen alot of bad and misinformation from you but never no proof. And just to let you know, just because you post it doesn't make it true.
As for name calling, well mate or love, I really don't care. You can ask anybody on here about me and they will say 2 things about me.
1. While I'm not on here very often, I'm very well educated and all of my posts are spot on.
2. I'm brutal to people who post garbage. And yes I will decide what is garbage. Since Muchdrama doesn't come on here anymore, or at least not in this forum, I guess I'm sorta taking his place.
Don't post ga
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This whole rant here sounds like someone is upset because they know Verizon has the best service but it might be a little too much money for them. No one would post a thread like this on here if they were not jealous of Verizon's service. Verizon is far from "tanking" or "losing ground" as you say. 1st off you have provided no such article from the Wall Street Journal so your previous statement is bullsh**. Verizon is gaining ground on Cingular every quarter and they are adding more net customers every quarter of this year than any other wireless carrier!!! Jealousy sucks, and the truth hurts....
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1) Trading 57 million for 5 to 10 people in network is dumb. If they added this to your current plan with "In Network" what would be the point of having anytime mins. Even if they charged $5 or $10 more to have this gimmick, who really needs it? T-mob/Alltel's marketing did it's job, it got you thinking you were missing something you don't need.
2) A focus group was done by VZW to see about having nights at 7pm. Less then 1% of calls are made between 7pm and 9pm. Again even if they offered it for an extra $5 or $10 more to have this gimmick, who really needs it? Sprint's marketing did it's job too.
Sure Verizon could offer these gimmicks for free among others to total destory the competition, but Verizon wants the cream of the crop for...
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2) A focus group was done by VZW to see about having nights at 7pm. Less then 1% of calls are made between 7pm and 9pm. Again even if they offered it for an extra $5 or $10 more to have this gimmick, who really needs it? Sprint's marketing did it's job too.
Sure Verizon could offer these gimmicks for free among others to total destory the competition, but Verizon wants the cream of the crop for...
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I say why have anytime minutes at all? Wouldn't it be better to pay a monthly fee and have unlimited calling like you do with a landline phone. As for Verizon's "study", if a customer wants this feature, why not offer it? Sprint offers it with their plans rather than charging extra. If Verizon offered you nights starting at 7:00 p.m. at no extra charge, would you turn them down? If you would, why? Companies in all fairness, don't offer anything for free, you pay for that service every month on your bill. However, some companies offer better services than others, and better prices. Verizon, offers the very LEAST cost wise to the customer, and that's my point.
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Ok...
Here is another person that is just complaining about something and not doing the research.
All of the carriers are similar in price/minutes offered to each other. Check it out.
Yes each carrier does offer something that consumers want. Unlimited Text, 7pm nights, Unlimited data etc.
That is called competiton. Heck, if every carrier went with another on some feature (t-mob and their fav 5 is one to alltel's My Circle), then there would be no difference amongst the carriers. They would all share roaming and be clones of each other. There would be no reason to check out someone else.
You talk about owning a Toyota. Why? Reliability and service. It works for you. Can you say that about Ford or Chevy? Have you tried somet...
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Here is another person that is just complaining about something and not doing the research.
All of the carriers are similar in price/minutes offered to each other. Check it out.
Yes each carrier does offer something that consumers want. Unlimited Text, 7pm nights, Unlimited data etc.
That is called competiton. Heck, if every carrier went with another on some feature (t-mob and their fav 5 is one to alltel's My Circle), then there would be no difference amongst the carriers. They would all share roaming and be clones of each other. There would be no reason to check out someone else.
You talk about owning a Toyota. Why? Reliability and service. It works for you. Can you say that about Ford or Chevy? Have you tried somet...
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Good point brent, I had verizon for 2yrs love the serivice, infact we open a store because we so loyal to how good Verizon is, I had so many other providers nothing compares to the V 😁
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The issue is NOT whether you're having a problem with Verizon, it's their prices. That is what my thread is about. No, the pricing plans are no where near similar. Free LD, free roaming, and free M2M is all Verizon gives you for $39.99 per month. You don't have any other way to save your daytime minutes other than these three things, which EVERY SINGLE CARRIER offers to their customers in addition to things like rollover, free incoming, my faves, etc. When you factor in how many minutes you gain by having one of these other plans, it becomes clear that what Verizon has plan wise pales by comparison. Not close in price, not even in the same ballpark. A person for example with say, rollover, if they have a month where they don't use very many ...
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Why whine and cry here? Call Verizon and tell them.
Every company has to make money. To each his own....
Every company has to make money. To each his own....
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Not whining and crying, just stating my opinion. Calling Verizon won't do any good. Tried that, and all they say is they don't do that. In other words, we don't care what you think, we're doing just fine and can charge what we want to.
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That's cool and I respect that. However, the numbers do not lie.
Verizon is adding more and more customers every day. There must be something to it. It has average more the 200,000 a customers over the adds that Cingular is adding each quarter. Verizon also has the lowest churn (we keep our customers) than anyone by a half a percent. Find the posts on the numbers. They are posted here.
You have the right to be with whoever you want but also remember that Verizon can charge whatever they want.
Verizon is adding more and more customers every day. There must be something to it. It has average more the 200,000 a customers over the adds that Cingular is adding each quarter. Verizon also has the lowest churn (we keep our customers) than anyone by a half a percent. Find the posts on the numbers. They are posted here.
You have the right to be with whoever you want but also remember that Verizon can charge whatever they want.
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Listen your whole logic is flawed. Verizon is not about to go out of business because they don’t have rollover, my favs or fair & flexible. I’ll try to keep this pretty objective, but if you look at the industry numbers Verizon leads in just about all categories. The profits may be down year over year, but that does not mean that they are “losing money.” Have you compared Verizon’s numbers to the competitors? I haven’t looked, but I bet if Verizon’s profitability is down then the other 3 major carriers are as well. Why do you think the other carriers came out with those promotions? Hmm….they were having trouble getting new customers if people could pay the same amount and go to Verizon?
Do you honestly think Cingular was sitting aro...
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Do you honestly think Cingular was sitting aro...
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