No it was cold and quick. One snap of the finger and a scowl and a gesture, "fired",and indicated with his thunb pointing to the HR office. Buddy was S___tin' bricks. 😳

no place for hunour on the job with aws, it seems...

Cuz they treat us like a bunch of salty dogs

that rep should have been fired. no questions asked. you dont use helium and answer the friggin phone. what if a telecom manager was calling in with a problem he had with a store and that was the final straw and dropped 300 lines. the rep was wrong not the manager

They were both wrong...the rep for being a dumb a$$ and the manager for being a show-off prick

I dont think he was a showoff prick I would have done the same thing

I wouldn't have, because if corporate managers didn't have their heads up each other's a$$ so far, that when they smiled you saw two people, employees wouldn't have so much disregard for management. Laughter is the best medicine...some P&P homo OM aint takin' that from me.

oh I disagree with a TON of decisions like monitoring only 6 calls a month. WOW ive had so far 130 last two days and still got 3 hours to go today. 6 calls a month ya thats a REAL good gauge of how calls are being handled. what a friggin joke. but taking a call while on helium he did it to himself.

Ya I agree that he was an idiot, but if I was the manager, I would'nt have fired him...a little slap on the hand would do the job.

But for real....they need to do something about those rude, pricks from tech support and monitor them for something...they get away with too much lip.

I hate to say this,but i agree the guy should have been fired, this is not the tie to screw around, you don't who is listening, the Quality team,managers,The client, could a exec. calling in doing test calls.

If he was stupid enough to do it then they deserve the consequences. 😈 😈 👿

It is true that playing while working is a merit to be terminated but also management has to have a professional style to do it.

I think this superior lost it and acted at a low level and non professional.

At the center where I am (LA) you simple receive a call from a supervisor asking you to log out and go to his/her cubicle to discuss some matters. While the rep goes to meet with such supervisor, other 2 supervisors approach your cubicle with a white box and place anything that seems to be your personal belongings. Anything that appears to be relevant to the company such as notes of accounts etc. are placed in the shredder bin. By the time the rep is notified of his/her immediate termination he is immediately escort to the main door ...
(continues)

My personal opinion has always been that when someone is terminated they should have the option of walking out peacefully before being escorted out. I know that if I was fired I wouldn't make a fuss. The chances of me making a scene would increase if I'm being escorted out. My attitude would be I'm leaving, but don't bother me because you are no longer my employer and therefore have no authority over me. Yes, my job is extremely important to me but I know from experience getting upset about a bad thing doesn't make it any better.

Ya but you have to remember about all those people that would make a fuss when they were told to leave. Unfortunatly somepeople have to be watched. I'm sure was have all heard people tell us what they would do on there last day. I am sure that 95% of the employees would not make a fuss but a company cannot make one policy for you and another policy for another guy who would be a prick.

I fully understand that and I don't expect them to say leave and then walk away but I think it would be sufficient to say could you please leave and then just stay close to the employee to ensure that they do leave peaceful. If I wanted to make a scene having an escort wouldn't stop me.

Ya know something who cares, this guy was fired for being a dumbass. He should have known better than suck helium from a balloon, this is a company not elementary school. He got what he deserved. 😈

One thing's sure it was a good show of discipline 'cause I ain't gonna F*** around although the idea is sure as hell tempting because you gotta wonder about the dicipline and control alot.

but still, the guy did something stupid, which he knows he should not have done and got fired for it.....

then you are a bastage

I think perhaps a ha-ha-we-need-to-talk-in-my-office-about-a-yo u-are-in-wicked-trouble-my-friend would be appropriate... sort of yeah that was funny, do it again and get fired kinda thing... this is probably why I am not in management though, I just don't like being an authority figure.