Software Upgrades
I have been a Verizon Wireless customer and am used to taking my phone to Verizon Wireless to flash the phones for software upgrades as they become available. I have been speaking with the tech support for both ATTWS ans Cingular if they have the same capabilities and was advised they do not. If I switch to ATTWS/Cingular, how would I update my software version if they do not do it? Is this something I can flash from my own computer if I have a data connectivity kit? If so, how can I get the firmware/software to do so?
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The nice thing about AT&T Wireless/Cingular is that you will receive any roaming updates automatically whenever you turn your phone on. Unlike Verizon Wireless where you need to dial *228 to get roaming updates
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I was not talking about roaming updates, but actually flashing the phone with software upgrades.
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The manufacturer can take care of that for you. If they have a local authorized service center, they can refer you there.
That being said... if your phone is working fine without the updates, why would you want to update?
Hopefully for you, the Verizon reps who are flashing your phone are authorized repair reps, or they could void your device's warranty.
That being said... if your phone is working fine without the updates, why would you want to update?
Hopefully for you, the Verizon reps who are flashing your phone are authorized repair reps, or they could void your device's warranty.
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basically whaty he is telling you is that neither at&t or cingular do customer service in the store. tha tif you want any customer service you have to clal there 800 number. which by the way is not even a 24 hour number and it is closed weekends.
with verizon a lot of there stores do customer service in there store.
sprint actually has the best costermer service. there # is a 24/7 number. and also almost every one of there stores does customer service and they have licensed tecnitions. in fact some sprint stores even have licensed tecnitions who cna open your phone up and repair it. also sprint handels all phone warentee issues in store. they order the replacement and every thing. they have the best phone (which is why they are the mo...
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with verizon a lot of there stores do customer service in there store.
sprint actually has the best costermer service. there # is a 24/7 number. and also almost every one of there stores does customer service and they have licensed tecnitions. in fact some sprint stores even have licensed tecnitions who cna open your phone up and repair it. also sprint handels all phone warentee issues in store. they order the replacement and every thing. they have the best phone (which is why they are the mo...
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