Orange and Blue
once....i couldnt understand a thing he said. sounded like he was over in our prepaid dept...or overseas or something. 🙄
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I would not be able to comment without using extremely vulgar terms which are not acceptable on this forum... I can try though... 😎
The people on the blue and orange tiger team are such Explicit Deleted. They are about as useful as Explicit Deleted on Explicit Deleted selling Explicit Deleted for a chance to Explicit Deleted and waste my Explicit Deleted time. The Explicit Deleted don't have access to software but Explicit Deleted pretend like they do for a half Explicit Deleted hour just to come back and tell you they don't. Explicit Deleted Explicit Deleted Explicit Deleted...
I hope that explains my encounters w/ them...
The people on the blue and orange tiger team are such Explicit Deleted. They are about as useful as Explicit Deleted on Explicit Deleted selling Explicit Deleted for a chance to Explicit Deleted and waste my Explicit Deleted time. The Explicit Deleted don't have access to software but Explicit Deleted pretend like they do for a half Explicit Deleted hour just to come back and tell you they don't. Explicit Deleted Explicit Deleted Explicit Deleted...
I hope that explains my encounters w/ them...
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lmao....that deserves the explicit deleted bleeping bleep bleep bleep award of the explicit deleted bleep bleep $%$%#@^@^% for best bleep explicit deleted bleeeeeeeep ever. lmao
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Up until 2 weeks ago there was no way of tracking blocked migrations once we filled out all the blanks on the email form. We got a total of 20 minutes worth of training and an endless streams of emails detailing changes in policy and procedure on the fly. We don't any access to orange systems outside of CSP and are told weeks afterward about any changes to customer expectations, and often asked to set wildly optimistic expecations for the customer.Anyone still around from the LNP debacle will see the parallels here. This merger has been organised without thought about customer experience, and like any consolidation of any market place the consumers are going to get squashed.
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I knew it the BLUE reps are just as lost as they were before the merger, they dont have a clue that Toger is an English word, and that this is a English call center
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Buh....Excuse for what?
They guy insulted them for not knowing a word. That's a bit harsh...but for the other things, it's lack of training.
They guy insulted them for not knowing a word. That's a bit harsh...but for the other things, it's lack of training.
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yeah sue me for not knowing the regional slang of a third rate country god alone knows how many thousands of miles away from me. The fact remains that this merger is gonna cost cingular a boat load of customer good will because the powers that be decided to ram it through before they were ready so they could catch the christmas rush for new phones.
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Just because my vocabulary isn't large enough to include an obscure word like "toger" doesn't mean I'm stupid or clueless. The reason why we're lost is because Cingular has decided to keep us in the dark.
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thats what they sounded like...couldnt understand a thing he said. i just said nevermind and hung up and told the cust dept was closed and to call back tomorrow morning.
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Did anyone else get the Cingular/ATTWS wedding invite in the mail? It creeped me out... This is the wedding... The honeymoon will be odd... 😲
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