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QUESTION

homer23

Jan 7, 2005, 6:03 PM
IS CINGULAR ORANGE SHORT HANDED IN STAFF EVERY TIME I CALL IT IS ALMOST A HOUR OF HOLD TIME . IT IS SO BAD THAT I CAN EAT MY LUNCH AND STILL BE ON HOLD.

Any blue reps have the same issue? what do you do when on Hold?
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JessiCSR

Jan 7, 2005, 6:07 PM
NO WE ARE NOT. Stop leaning on the shift key.

We are hella busy today with...266 calls holding as of right now. It's not us, just a buttload of people calling in.
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homer23

Jan 7, 2005, 6:10 PM
If you have 266 calls in the cue why are you responding tothis message? you should be working with your customer not on phone scoop 🙂
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JessiCSR

Jan 7, 2005, 6:15 PM
Oh but I am On break, you fool.
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homer23

Jan 7, 2005, 6:17 PM
😛
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speck

Jan 7, 2005, 6:18 PM
FSLA... 😁
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JessiCSR

Jan 7, 2005, 6:19 PM
Buuh?
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speck

Jan 7, 2005, 6:20 PM
Violation... 😛
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JessiCSR

Jan 7, 2005, 6:24 PM
of what? xD
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speck

Jan 7, 2005, 6:53 PM
FSLA... 😛
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JessiCSR

Jan 7, 2005, 6:55 PM
Shaddup. *thwack*
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speck

Jan 7, 2005, 6:56 PM
😁
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coldsteel

Jan 7, 2005, 7:20 PM
whip me, beat me, make me write bad checks... 😈
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stinky

Jan 7, 2005, 6:42 PM
*yawn* *points & laughs at all of you* ha ha I ave no calls!!!!! Muah ha ha ha ha ha
& why on earth would you waste your break on here? I can think of many many better things to do with my time than sitting at my desk......*sigh*
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JessiCSR

Jan 7, 2005, 6:52 PM
I'm not at my desk..I be at eh net cafe...I peruse everythiiiing....I was just reading up on cetaceans.
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speedywalk

Jan 8, 2005, 4:24 PM
Well, homer, I must admit that we do run into that issue a couple times when we have to make calls to orange centers. So, you're not the only one out there that's frustrated. Just keep in mind though that "due to the merger we are experiencing unusually high call volumes and a representative will be with you shortly."

hehehe

But 9 out of 10 of my calls are to the blue only centers so we really don't get to deal with that very often. Being divested does have its perks sometimes.

Speedywalk
"It ain't broke, it just needs duct tape!"
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