Attws reps are the best : )
I just recently went to the att/cingular store and they were giving me advice for my defective phone and they gave me the most obvious one call the warranty exchange department which I did once I left and I gave them my information and the rep rapidly took my information on the defects on the phone and then gave me the order # for the new phone which was to be sent in 1-2 days I was so happy. So after she did this she put me on the terms and conditions line so I could agree on them which I did but then it said that they were going to send me a refurbished phone. I soon called customer care and a rep gave me credit for mistakes on my bill and gave me a plan that I couldn't believe it was a att plan that was 1050 nationwide minutes in the plan...
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I am glad that you are happy with us. I know why on top of that that is why our customers don't want to go to Cingular Wireless. I know you didn't get all those promos from Cingular b/c Cingular doesn't have good promos.
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Yea I know everytime I call a cingular call center and ask for any promotions I get the same answer sorry that I am not elgible which I don't beleive because att always gives me all the promotions or the other answer of there are no promotions available now.
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