Curious
Hey, this is for the actual cingular reps out there. Now, there are more people in California than in the whole of Canada, therefore, I understand why my cell carrier, Bell, closes after a certain time and I think on Sundays. Small cust base.
Cingular, however, has a rather large cust base. So how does cingular justify closing after a certain time and not being open at all on Sundays? If they would give us ATT reps access to cingular accts, I really wouldn't care about this, but it is incredibly(sp?) frustrating being unable to get a cingular cust some kind of help.
I am aware of the 'after hours help' line, but half the time, it's useless. Just two min ago, a rep sitting next to me called it after trying reg care, and got a cl...
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Cingular, however, has a rather large cust base. So how does cingular justify closing after a certain time and not being open at all on Sundays? If they would give us ATT reps access to cingular accts, I really wouldn't care about this, but it is incredibly(sp?) frustrating being unable to get a cingular cust some kind of help.
I am aware of the 'after hours help' line, but half the time, it's useless. Just two min ago, a rep sitting next to me called it after trying reg care, and got a cl...
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I think this is just something that they have been putting off. There is no real good reason for it. I think it's just kind of a remnant of the former bells that cingular was comprised of. Anyway yeah they should be doing something about this or Verizon will regain the lead earlier than expected.
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😁 As it turns out, starting this sunday, my call center on Sunday will be takin blue calls half a day and then orange the other half... this whole open on sundays thing has been back and forth back and forth.... as an old blue rep, i am used to working on sundays, we arent that busy, and its a good day to help customers, i dont see why we wouldnt be all orange on sundays!!!!!!!!!!!!!!!!!
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I believe soon hours for cse will expand and be open till midnight and also on sundays
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what makesy ou think california has more people then all of canada? canada is a BIG place. maybe you should learn geogrophy before you make claims like that.
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California Population, 2003 estimate 35,484,453
Canada Population, 2004 est. 32,104,534
Canada Population, 2004 est. 32,104,534
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Geographically Canada is Larger than California or USA for that matter. However Canada has a total POP of 32 million. I'm not sure about the total POP for CA. but it has to be close to 30 million. (L.A. has what 10-12 million just in that city?)
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dude,
statscan says california has more peeps.
California census 35.4 million
statscan canada pop, 32 million and change
canada is a big place,
but empty
California, they be trippin over each other.
statscan says california has more peeps.
California census 35.4 million
statscan canada pop, 32 million and change
canada is a big place,
but empty
California, they be trippin over each other.
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Ya Its bad enough in Calgary on the C-train during rush hr and theres only 1 mill peeps there couldn't even fathom the idea of 10-12 mill in one city. Or Japan for that matter talk about lack of space bubble!!!
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I'm well aware of how big Canada is considering I live here, and perhaps you should learn population stats before you start telling me to learn geography. Thank you Nokomac, X9 and Robold for your answers regarding that and thanks also to the rest of you for answering the *main* part of my question. 🙂
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i was under impression you meant land size, not populatin. and i did think canada had more. turns out it was pretty close as far as population numbers go. only a few mill. so i stand corrected.
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acutally rep, you should read the worlds population stats. Im not sure at this time which has a larger population, buyt last time i looked they were running neck and neck. ANYWAYS. Im responding back because Cingular first of all closes at 9pm because everything most customers need they can do it online. They can change there plan, reset VM password, add features. Why stay open 24 hours? They are expanding there hours to be more like how attws was however. Im so sick of hearing how people think Verizon is going to make this BIG comeback! Do you really think that Cingular is going to allow them to come back and take number 1 spot that easy? Cingular has many more advantages then Verizon. Verizon may have great customer service, howev...
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Yeah that's and oooold scheduling. We've had that forever. I've heard we're going to start goign to 24/7, at least in my center, now that the merger is done.
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Well, here in Tulsa, OK, there's no word or even rumor yet on expanding hours, but we ARE working on Sundays 10-6 CST to help the After-hours guys. OT plus 10% shift diff, gotta love that!
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Im working in the Regina center. We are still taking blue TDMA calls but are soon switching to a CSE site. We just rescently expanded our hours to 24/7, but it is only temporary, until we become a CSE center.
At that point, Im not sure what our hours will be, Ive been on night shift for a year now.
At that point, Im not sure what our hours will be, Ive been on night shift for a year now.
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