I think the universe is conspiring against me or something. Seems everytime I come back from 3-4 days off, (i love part time) that's when I get the intellegence challenged people.

1) Why is my bill so high? It's canceled.
Well, there was a previous balance that added to the new charges and that's why the bill is the amount it is.
But why? it's canceled. Why are you still charging me for a canceled phone? It canceled on the 19th.
Yes. But you had activity on it up until the 8th.
But it canceled on the 19th.
Is it me? Am I speaking an alien language? 😢

2) Yeah, I can't get into my vm.
Okay, what's your number?
XXX XXX XXX
That number does not come up. Are you with ATT or Cingular.
ATT
Okay, is it TDMA or GSM...
(continues)