99 dollar unlimited plas
I have a 99 dollar unlimited anytime minute plan from AT&T and wondered how the Cingular murger was going to effect my plan?? Any help out there??? thanks in advance.
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Well yo put it BLUNTLY , you are pretty much "****ED" if you stay on that plan.That plan only gave unlimited minutes and no roaming on the "ATT" network, any other network is "off network roaming so you pay 69 cents per minute roaming Voice and 20 cents per minute roaming long distance. Now that plan was offered by ATTWS, so if you have a contract they will honur exactly what was offered to the LETTER, which means that if you use it when it says anything other then ATT on the screen you pay roaming fees.
The plan won't get any better, in fact it will get worse, they (cingular) don't have to improve it, and for sure they won't. You can keep what you got but more and more you'll be off network and roaming fees will be more and more on the ...
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The plan won't get any better, in fact it will get worse, they (cingular) don't have to improve it, and for sure they won't. You can keep what you got but more and more you'll be off network and roaming fees will be more and more on the ...
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My plan has unltd roaming as well. I never have a bill over 99 bucks to this day. No ld no roaming all for 99 $$$
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Sorry to be the one to tell you if no one did, or if you didn't read the information with the plan, you have if you look on the bill page 3 under monthly service charges you'll see it says
$99.99 charter plan.
When the plan was first launched it stated no roaming or long ditance charges while roaming nationwide on the "ATT" network. At the time the plans were launched there was $19.99, 39.99, 59.99 and 99.99, they all have nationwide no roaming or long distance fees on the "ATT" network, no they launched these plans in June 2002, there was no otherGSM network, the other carriers only had TDMA or CDMA.
Now after those plans were launched other carriers such as Cingular, T-mobile and US Cellular to a lesser extent lauched their own GS...
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$99.99 charter plan.
When the plan was first launched it stated no roaming or long ditance charges while roaming nationwide on the "ATT" network. At the time the plans were launched there was $19.99, 39.99, 59.99 and 99.99, they all have nationwide no roaming or long distance fees on the "ATT" network, no they launched these plans in June 2002, there was no otherGSM network, the other carriers only had TDMA or CDMA.
Now after those plans were launched other carriers such as Cingular, T-mobile and US Cellular to a lesser extent lauched their own GS...
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Sorry to be the one to tell you. I signed up wit the plan under GSM and I am between the Cingular and AT&T networks all the time and I never recieve greater that a 99 dollar bill. So those are the facts. I do think you are right however they are losing major bucks. I actually have 3 phones under this plan. Sounds like you are misinformed.
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jonkbriggs said:
Sorry to be the one to tell you. I signed up wit the plan under GSM and I am between the Cingular and AT&T networks all the time and I never recieve greater that a 99 dollar bill. So those are the facts. I do think you are right however they are losing major bucks. I actually have 3 phones under this plan. Sounds like you are misinformed.
Son, you may think i'm wrong but i can prove it to you if you like.The Charter plan was and is a GSM plan, that part you got Right, it was never a TDMA plan, it was Created back in 2002 by ATTWS as a incentive since at that time GSM was not well known and ATTWS needed to get people to switch over off Digital to help build and also YES-Generate Money to help...
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Explain one thing then. I roam every single day. I never get roaming fees. Explain that.
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Easy, see what you think is roaming, and What we carriers consider roaming, are For the most part are 2 Different things.
Now on your phone you have an "Alpha Tag" It says many things, ATT, Cingular, ATT/Cingular, T-Mobile and then some even say USA-34685, or ADR-94356
Now on your alpha tag, if it says either ATTWS/ or ATTWS/Cingular, that means that you are on ATT Towers, and ATT Towers that diaplay both tags of ATT and cingular, On that since you are on the network you get no roam fees, now If you phone say the others like T-mobile, SDE-34654, anything other then ATt/aor ATTWS/Cingular you get hit with roam fees, as you are off network, now current local plans pay 79 centsfor roam voice and 20 cents per minute roam long distance.Now ...
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Now on your phone you have an "Alpha Tag" It says many things, ATT, Cingular, ATT/Cingular, T-Mobile and then some even say USA-34685, or ADR-94356
Now on your alpha tag, if it says either ATTWS/ or ATTWS/Cingular, that means that you are on ATT Towers, and ATT Towers that diaplay both tags of ATT and cingular, On that since you are on the network you get no roam fees, now If you phone say the others like T-mobile, SDE-34654, anything other then ATt/aor ATTWS/Cingular you get hit with roam fees, as you are off network, now current local plans pay 79 centsfor roam voice and 20 cents per minute roam long distance.Now ...
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jonkbriggs said:
Explain one thing then. I roam every single day. I never get roaming fees. Explain that.
And dude/lady not sure by the name sorry
here is the ultimate proof, right off the attws website. Read the 2nd sentence, about unlimited calls, no roaming or long distance, but the "KEY" WORD, while "ON NETWORK", off network is the whole ball game and thats when the roam ,and long distance fees kick in!!!! Just any go-phone customer, those off network fees, kills their account balance really quick!!!
http://www.attwireless.com/press/releases/2002_relea ... »
AT&T Wireless enters final phase of next-generation network nationwide rollout
Offers customers one-time special "charter...
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Sorry, also forgot this which is also on the webpage, See on-net, is our term for on network, which means those fees don't apply, but off network you get hit with those roam and long distance charges.
"AT&T Wireless has a tradition of leading the industry with simple, affordable, and innovative services. Our new on-net charter offer builds on and extends that tradition," Sievert said.
"AT&T Wireless has a tradition of leading the industry with simple, affordable, and innovative services. Our new on-net charter offer builds on and extends that tradition," Sievert said.
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BlueGuy said:
no they launched these plans in June 2002, there was no otherGSM network, the other carriers only had TDMA or CDMA.
Now after those plans were launched other carriers such as Cingular, T-mobile and US Cellular to a lesser extent lauched their own GSM networks.Now ATT signed in april 2004 a roaming agreement to share network usage, and then launched their new plans, with the new plans to be get free roaming on all networks, not just ATT,
Am I the only one who noticed this guy saying "other carriers such as Cingular, T-mobile and US Cellular to a lesser extent lauched their own GSM networks" Dude... T Mobile was the first GSM provider in America, remember Voice Stream? They have always be...
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Hello Moto said:...BlueGuy said:
no they launched these plans in June 2002, there was no otherGSM network, the other carriers only had TDMA or CDMA.
Now after those plans were launched other carriers such as Cingular, T-mobile and US Cellular to a lesser extent lauched their own GSM networks.Now ATT signed in april 2004 a roaming agreement to share network usage, and then launched their new plans, with the new plans to be get free roaming on all networks, not just ATT,
Am I the only one who noticed this guy saying "other carriers such as Cingular, T-mobile and US Cellular to a lesser extent lauched their own GSM networks" Dude... T Mobile was the first GSM provider in America, remem
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Well now I just love posting to this site and getting 20 different opinions all thinking they are right to the death and rudly so I might add. I am soooo sorry I posted here.
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jonkbriggs said:
Well now I just love posting to this site and getting 20 different opinions all thinking they are right to the death and rudly so I might add. I am soooo sorry I posted here.
Well let's see jon, i gave you the attws link,to show you exactly you HAVE to on network, on - net, to get those benefits, you have other reps say that they have dealt with those customers, and knowing it, theyhad the fees, some chose to migrate, somechose to stay, its been really clear, too bad you just don't get it, or don't want to get it!
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With the exception of North/South Carolina, where Cingular has had GSM, T- Mobile has ALWAYS been GSM... look at the description of the company that listed on Phonescoop for gods sake... Know your information before posting... like I said, it ruins your cred... T- Mobile still isn't set up in NC/SC, that was Cingular's first GSM network, remeber Bell South Mobility DCS? Please, before you act like you know everything, get your facts straight!
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LOL no that is not T-Mobile uses Cingular networks in CA/NV orginal PBMS network launch back in 1998 way before ATTWS every launch a gsm service. And the other poster is correct back east voicestream launch gsm service a couple month before PBMS did even. Cingular was formed by SBC and BellSouth merging there origal GSM networks into 1 back in 2003.
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dolmar said:
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you pick meaningless points to debate, you are such a geek, the points was about roaming fees and if they are covered under cingular's network and he was advised by me and other "BLUE REPS" in trhe know, that they aren't, since it was an ATT network only plan, and ANY other network according to the plans specs, gets charged for roaming voice and LD charges, go back to whatever the hell you do, and stay out of this, this was finished a long time ago, thats why these posts are from tuesday- geekly!!!!
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but bg... if the customer has a fan account he can call in to beuc and order a phone through ndc. Now granted, the selection of phones pretty sparse, but if you are within the coverage area, and you have a fan, and you aren't choosy about phones, you can get a new aws phone.
😛
😛
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greyrat said:
but bg... if the customer has a fan account he can call in to beuc and order a phone through ndc. Now granted, the selection of phones pretty sparse, but if you are within the coverage area, and you have a fan, and you aren't choosy about phones, you can get a new aws phone.
😛
Tell why would you do that? Now think about this for a Real minute, you lock them into a new contract, for a phone, and down the road that plan gets taken from them, and if you read the T&C, the carrier(has the right to do that) they only have to release them from the contract when its done, now doing it your will gureantees pissing the customer off down the road long term, to be happy short term.
Let him be pisse...
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Sorry I asked the question - none of you know what your talking about. I travel all the time from coast to coast on both networks all the time - no roaming and no long distance ever. 99 dollar bill without variation. Forget I ever asked. You guys are a bunch of junior G men.
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Ha- Ha-Ha, you know you are the customer i love that phones in, with roaming fees, and say "Iam suuposed to have Free Unlimited Everything, minutes, roam , everything, it mustbean error, ATTWS screwed up again, you have to Fix this"
See I'll be honest, i personally Don't give a Crap if you get the fees and when, I also truly don't care if you call in say "why my bill so damn high"
The fact is that more and more of those customers (Charters) are seeing more and more roaming fees since the phone are going more and more onto cingular's network, and customers calling with higher and higher roam charges, I'll credit one bill for 1 month, with the Education of OFF network fees and charges so you are shut out in the future for credit.
See I'll be honest, i personally Don't give a Crap if you get the fees and when, I also truly don't care if you call in say "why my bill so damn high"
The fact is that more and more of those customers (Charters) are seeing more and more roaming fees since the phone are going more and more onto cingular's network, and customers calling with higher and higher roam charges, I'll credit one bill for 1 month, with the Education of OFF network fees and charges so you are shut out in the future for credit.
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This would be a real nice story for you if my roaming that I do daily ever showed up on my bill then we could discuss my wanting a credit and not getting vs you not knowing what your talking about.
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You think you are the first person to ask this question? Alot of time and effort has gone in to giving you the correcta nswer that has been given in the previous posts. You may "believe" you are roaming but either you aren't or you are just looking for trouble.
We deal with this every day. So, when you get roaming charges, go call up customer care. Get all pissed off because you don't know what you are talking about and ask for a supervisor because you are smarter than the person who does this forty hours a week and well at that.
We deal with this every day. So, when you get roaming charges, go call up customer care. Get all pissed off because you don't know what you are talking about and ask for a supervisor because you are smarter than the person who does this forty hours a week and well at that.
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VOLVORacr said:
You think you are the first person to ask this question? Alot of time and effort has gone in to giving you the correcta nswer that has been given in the previous posts. You may "believe" you are roaming but either you aren't or you are just looking for trouble.
We deal with this every day. So, when you get roaming charges, go call up customer care. Get all pissed off because you don't know what you are talking about and ask for a supervisor because you are smarter than the person who does this forty hours a week and well at that.
Thats ok dude, he got the message last night, i sent him a copy of the network plan map for the charter, also gave the info as to being off network roam rates,...
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well, I got a call from a lady on a 99.99 charter plan, no roaming on the att network and she had some roaming on her bill, more than 15.00 but less than 30.00, she was in central texas, did real estate or sales or something and traveled around alot in northern texas. Anyway she was using somewhere in the area of 1500 min/ month would regularly be traveling some of that time where she got the roaming but when we did the math, she was saving money wth unltd incoming even with the roaming vs going with either gsm america national or cingular nation plans. And at this time we still had early evenings to throw at people, I really pulled out all the stops to move her off the charter plan.
Moral of the story is: the charter plans still work for ...
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Moral of the story is: the charter plans still work for ...
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Greyrat, they did, we got an e-mail back in late Aug/Sept., that customers that wish to perform phone upgrades on charter offers are required to pay retail price for any upgrades, i got it filed in my folder, so when a customer calls in and tells them they get pissed, i simply cut and paste it into the reason resolution tracking, it doesn't close the hole, but it makes it damn tight to squeeze though, that seperates the players from playa haters!!!
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Fine, then dude pays retail for a phone and keeps his plan. Still saving him money if the plan is working for him.
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greyrat said:
Fine, then dude pays retail for a phone and keeps his plan. Still saving him money if the plan is working for him.
Oh thats cool for me, i just like hearing their jaw drop when you say, "ok i got approval from a supervisor, now that cost for that phone 249.99, would to order?"not lots o selecttion really only high end phones left, thats probably why!
I'm cycnical but hey its still fun to hear
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I walked into Cingular and baught a V3 Razr and poped my at&t sim into it and it works great on my 99 dollar plan
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As long as you aren't trying to get gprs stuff on it, great. As far as I know the data services won't work, if they do great, hey I am happy to be wrong if it works out for you, but bear in mind that should there be any problems with your phone we may not be able to support much in the way of trouble shooting.
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actually I was looking today and the off network roaming for that plan is 25 cents
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jcamcardo said:
actually I was looking today and the off network roaming for that plan is 25 cents
No thats for go phones, the off network for the charter plans are 69 cents per minute roaming voice, and the long distance is 15 cents per minute, which was the price points for the time they were launched, which was sept,2002.
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Read your information again, the roaming rate on the Charter Offers is .25 cents a minute.
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bb1434 said:
Read your information again, the roaming rate on the Charter Offers is .25 cents a minute.
I am i got right in front of me
The charter plan has the following off network rates :
Roam Voice .69/minute
Long Distance .15/minute
Text message .25/message
Mmode .0182/ kb
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I dont know where you are getting that from but here it is:
Roaming Rate $.25 per minute roaming charge will apply for calls originating off the AWS network.
Roaming (International) $.25 per minute roaming charge will apply for calls originating off the AWS network.
Canada is available as part of your domestic wireless service. Please note: Domestic wireless service indicates where a customer can use their phone with and pay the domestic as opposed to international roaming rate, and long distance charges will still apply.
For complete details see Roam/LD --> 3G --> International Roaming & Dialing
the information you have is completely wrong.
Roaming Rate $.25 per minute roaming charge will apply for calls originating off the AWS network.
Roaming (International) $.25 per minute roaming charge will apply for calls originating off the AWS network.
Canada is available as part of your domestic wireless service. Please note: Domestic wireless service indicates where a customer can use their phone with and pay the domestic as opposed to international roaming rate, and long distance charges will still apply.
For complete details see Roam/LD --> 3G --> International Roaming & Dialing
the information you have is completely wrong.
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bb1434 said:
I dont know where you are getting that from but here it is:
Roaming Rate $.25 per minute roaming charge will apply for calls originating off the AWS network.
Roaming (International) $.25 per minute roaming charge will apply for calls originating off the AWS network.
Canada is available as part of your domestic wireless service. Please note: Domestic wireless service indicates where a customer can use their phone with and pay the domestic as opposed to international roaming rate, and long distance charges will still apply.
For complete details see Roam/LD --> 3G --> International Roaming & Dialing
the information you have is completely wrong.
My information is from 3 places.I ...
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Thanks for the info, but I was also here when it launched and I am also getting my info from CCNET, in fact I copied and pasted directly from the plan description in CCnet. I think I know how to use CCnet. Face the facts, you are wrong. Its ok, we all make mistakes. If you read the description, is says "Canada is available as part of your domestic wireless service". this means they can add the north american package. You remember that little feature, dont you? I dont know how you could be working for the company as long as you say you have and not know the facts about the plans.
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I hate to say this, BlueGuy, as I usually agree with most of what you have to say, but I looked at expired GSM plans in ccnet offers for 6 different regions just now, and all of them show the same thing that everyone else here is saying about those roaming rates. you sure it isn't another plan you are thinking of?
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I certainly hope Buleguy/agent debit isn't spreading misinformation to the customers, it would be terrible to have someone send him feedback about the calls he screwed up... 🤣
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greyrat said:
I certainly hope Buleguy/agent debit isn't spreading misinformation to the customers, it would be terrible to have someone send him feedback about the calls he screwed up... 🤣
you know what you want to call me debit, i don't care, but just don't call me at night, cuz i'm generally with your woman, and she don't like the late calls 😉 😎
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And the chances are better than good that cingular will do what it can to encourage you off the charter plan. As has been pointed out, the atws network service area is not going to get larger, and will likely as not shrink over the next 6 months or so, you probably will be hard pressed to renew your agreement for anything other than a phone and the selection of phones is getting thinner by the day, and you will need to meet some specific criteria to talk to anyone who can get you a new attws phone, and the chances are very good that whatever phone you can get will not be cheap.Cingular may have to honour your contract but they don't have to make honouring that contract easy for you, and they seem pretty willing to play hardball with attws cu...
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Well not even that, but i have heard for months before the merger was approved by the FCC, customers calling in and thnking that great noy they have even more coverage through cingular, and i'm thinking, do you really think they are gonna make it easier to have topay 99.99 for unlimited minutes,and on top of all that, giveing you full roaming on all carriers like other customers, no on your life.
The fact is its already sarting, i have lots of calls coming in as to roam fees, claiming it must be an error to be fixed, even after trust and adjust and educating them as to off network roam fees, they say, i don't agree so you'll have to keep crediting me,it litterally got to the point where i've have to point blank say,"I'm sorry you feel tha...
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The fact is its already sarting, i have lots of calls coming in as to roam fees, claiming it must be an error to be fixed, even after trust and adjust and educating them as to off network roam fees, they say, i don't agree so you'll have to keep crediting me,it litterally got to the point where i've have to point blank say,"I'm sorry you feel tha...
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Regardless weather they are on a charter plan or national plan, they get roaming an ld with it, it they get either on thier bill all they have to do is call customer care and have this credited back, do it all the time. If they still have 2 years left on thier plan then Cingular will honor this...but they will not let you renew the contract while on the charter plan, they will have to change the plan or migrate.
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crazy-in-halifax said:
Regardless weather they are on a charter plan or national plan, they get roaming an ld with it, it they get either on thier bill all they have to do is call customer care and have this credited back, do it all the time. If they still have 2 years left on thier plan then Cingular will honor this...but they will not let you renew the contract while on the charter plan, they will have to change the plan or migrate.
Hello, the plan states that they get charged off netowrk fees on the charters which are credited the first time and educated as to the national network plan, they incorporated those national plans only to be covered under the new roaming agreement, just not the "charter", ...
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Well, here's the thing, all of the Charter plans expired back in JAN 03. Yeah, I know some stores continued to sell them to "special" customers for a couple more months. I also remember taking hundreds of calls from customers that only signed up for one year and failed to see the clearly marked "unlimited promo lasts as long as your contract".
Those reps who actually had to deal with this plan know that the unlimited part was a promo, knind of like unlimited N&W, and the plan by itself only came with 1500 min. Yes, I know what's in CCNET now says something different, but that's not the original plan that was sold back in 2003. AWS did a smart thing in that we re-added an unlimed promo to all of those that had expired without requiring a ...
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Those reps who actually had to deal with this plan know that the unlimited part was a promo, knind of like unlimited N&W, and the plan by itself only came with 1500 min. Yes, I know what's in CCNET now says something different, but that's not the original plan that was sold back in 2003. AWS did a smart thing in that we re-added an unlimed promo to all of those that had expired without requiring a ...
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