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Blackberry Unlock Codes 7280/7290

professorhacker

Feb 1, 2005, 11:58 PM
Has it occurred to anyone else that if you want to take your blackberry to another GSM carier that you can't, espically if you purchased it from AT&T Wireless? For around $100+, bongowireless.com will unlock it for you. As it turns out, Cingular will not let you use the AT&T Blackberry, but make you purchase a new one to get Cingular service. This is not right--AT&T will not give out the unlock codes for their phones. What good are they because that company technically doesn't exist anymore and you can't activate a new plan with them. Don't even attempt to call AT&T wireless because you will get the 800 number for the manufacturer, at which point you call the manufacturer and they then explain that they didn't lock them and that the ATT...
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BlueGuy

Feb 2, 2005, 12:19 AM
Here's the downlow on this, when you buy a phone or PDA from a carrier, they have certain rules, the first if you want our discount then you will use it on OUR(ATT) service, not anyone else's , if that not an available option then you don't have to buy it, no you can buy unlock codes for them ,about $100.00 thats usually the discount you receive for buying from the carrier, that you never see BTW.

The fact is that the carrier does not have the codes, the Manufacturer DOES have them, but they signed a non discloser agreement not to release it, so they won't risk their multi billion contracts for 1 person.

The Subsidy Unlock Code (also known as the SIM Unlock Code) is unique to each device and functions as a "lock", so the device will on...
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professorhacker

Feb 2, 2005, 12:43 AM
You are fully correct in your very detailed reply. One of the best things about being a wireless customer in the USA is the handset pricing. I can see from the standpoint of the company why it is necessary to lock the devices like so many do. The only problem I have (as a consumer and as an employee of a wireless company) is that I have value-minded consumers who do go on EBAY or other sources to purchase used equipment if they do not have insurance or if they just want an extra one. The problem lies within the merger of AT&T and Cingular Wireless at the present. Let's suppose that all current AWS customers switch to Cingular plans tomorrow. They influx of Used phones and equipment from AWS will be useless. All of the locked phones wil...
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BlueGuy

Feb 2, 2005, 12:55 AM
They want to get rid off all ATTWS phones, they want everybody to have the Cingular Devices with ENS in them to get full expierience with ALLOVER NETWORK, and if we, as a company allow that (unlocking) to happen all that will do is breed trouble, "Well his phone works good why doesn't mine, you bought ATT, you have to fix it or give me another for free or else" common things we hear now on the Blue side.

Taking a hard line on these decisions may seem harsh, but such as many have said, they (cingular)learned from the Vast mistakes that ATTWS made.It's a good smart decision they took the high of long term business rather then the easy way of unlocking just to get them over and be upset later.It's very good choice, to be honest with ya!
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greyrat

Feb 2, 2005, 12:55 PM
I don't think the credits tanked aws. I think not investing in proper software to admisnister the accounts, not motivating the it development teams to write coherent code for siebel updates, and not listening to experienced management staff tanked aws.
Debit, get off your hobby horse.
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chrispy

Feb 3, 2005, 1:42 PM
TANKED? DIDN'T ATTWS GET $40,000,000 FROM CINGULAR? 😕
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greyrat

Feb 4, 2005, 4:32 AM
true enough, but the reps see it as tanking because they seem to feel like they are on the 'losing side' or something.
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Hello Moto

Feb 2, 2005, 12:47 AM
Two corrections- The carrier does have the unlock code, T- Mobile and Cingular both provide those to customers (with certain limitations.) The Subsidy lock is placed by the carrier, not the manufacturer.


Also side note to the original poster--- If the phone was unlocked, the WAP and data settings are burned into the software, so if unlocked only voice and text message would work.
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BlueGuy

Feb 2, 2005, 12:57 AM
1 correction, just returning the goodwill

some Carriers have the Subsidy Unlock codes, not all, and ATTWS does not.
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Hello Moto

Feb 2, 2005, 1:40 AM
They do. They locked the phones. But like Sprint, they chose early on not promote unlocking phones. ATT was very egotistical when they launched GSM, they knew how to lock customers in for a while. Cingular just starting FULLY locking every phone in November. Before that if it had int'l frequencies, those phones were sold unlocked.
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BlueGuy

Feb 2, 2005, 1:44 AM
Hello Moto said:
They do. They locked the phones. But like Sprint, they chose early on not promote unlocking phones. ATT was very egotistical when they launched GSM, they knew how to lock customers in for a while. Cingular just starting FULLY locking every phone in November. Before that if it had int'l frequencies, those phones were sold unlocked.


Bottom line is you have choices, if you don't want to buy a phone lovked from ATTWs, you don't have to , you can go another carrier, but if you take their discount, you can't say , well i got my discount, now i want my unlock code!

The only thing egotistical is to think you should good great discounts then say, well i got my discount, now i want you to unlo...
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greyrat

Feb 2, 2005, 12:59 PM
you don't get great discounts on pda's you get 100.00 off retail, which in most cases would be taken care of my data charges or plan revenue.
In any case, reps don't have unlock codes, and if you do unlock your blackberry or whatever, the internet functions aren't going to work, so keep that in mind when choosing services and equipment.
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professorhacker

Feb 2, 2005, 12:58 AM
I know Cingular and TMO will give out codes. Getting them from AWS is like pulling teeth to even get someone to admit that oh yeah, we locked them. Funny sidenote, I called AWS for an unlock code and the rep told me the PUK code would unlock the phone- I replied by saying, nice one! It was apparant that the rep didn't even know about the Subsidy Code/SP lock vs a SIM lock. My issue is with AWS, not Cingular or TMO. If anyone can give a contact person at AWS or a special department, that would be great. In response to the settings, most of that can be changed. Only in a call center will you be scripted as to tell a customer that information-don't let me step on anyone's toes with that remark, I mean- there are circumstances where some...
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BlueGuy

Feb 2, 2005, 1:08 AM
You won't get the Unlock code from ATTWS, its really that simple, the policy has been there from the very beginning, and with the Merger, Cingular Board chose to not only leave that policy as is, but in fact strictly ENFORCE, if you want to talk to anybody , that would be Stan Stiegman, the CEO of the New cingular!!
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professorhacker

Feb 2, 2005, 1:15 AM
😎 lol.. I know....since you work for AWS, can you just verify that his e-mail address in outlook is [email protected] and maybe I could cc: [email protected] to get their secretary's attention. or maybe [email protected], if he's still there.
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Hello Moto

Feb 2, 2005, 1:38 AM
Nope. Stan Sigman does not use his name in his email address.
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professorhacker

Feb 2, 2005, 8:02 AM
It was worth a shot. Guess the next time I'm in Atlanta, I'll have to stop by and say hey!
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DrDialtone

Feb 2, 2005, 9:33 AM
I got a bunch of calls last month about this and dug into CSP and stuff, much better that Primus will ever be. From my reading it looks like the unlock policy from Cingular changed a couple of times during the last few years. If you buy a new phone from Cingular NOW (since the merger back in NOV 2004)you can get the unlock code "IF" you meet all of the requirements, which includes several months of service.
However, the unlock policy with AWS phones remains the same as before the merger. Part of the T&C that an AWS cust accepted covers this topic. Done deal. No grey area. No wiggle room. But don't let me stop you from wasting your time.
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jerry77

Feb 2, 2005, 10:33 AM
Why do all you guys and gals have to have a pissing contest about who's right or whatever.It really seems like you could be writting useful things like how service can be improved how rep's and customers could get along and how we can make each others day smoother.That seems like a more valid reason to us this forum.I do agree that reps do not have a easy job at times and need to vent and customer sure get the run around at times it's not all black and white .
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ballderdash

Feb 2, 2005, 12:35 PM
This is a public forum, and as such, as long as we stay more or less on topic, then we can post about what we want to, and so can you.
If you want to start a discussion about a particular something that you feel would be useful and would make for a positive experience, then by all means, make a new post about it.
as for the "pissing contest," it's called arguing. different people have different views, some are right, some aren't, and sometimes there are grey areas open to interpretation. argument is a valid and time-honored means of settling disputes. it may not be pleasant to some people, but eventually, it works.
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BlueGuy

Feb 2, 2005, 2:49 PM
Dude, you are reading the wrong part, is says there are 2 in CSP

if you a a tri band or quad band, you can get unlocked from cingular provided this is a cingular sold phone, after 90 days of continuous service and acccount has current balance paid as well.

Regular GSM phones and PDA's will be unlocked after your service contract is completed, or if caneceleld all balances are paid including the ETF first,then can be unlocked.
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DrDialtone

Feb 3, 2005, 8:15 AM
Actually my main point about the Cingular policy is that it has CHANGED over the last year or so. I did read everything you mentioned, but since we were talking about an AT&T device these points didn't apply. I'm just tired of the "Cingular ALWAYS unlocks so I'm Cingular now, so unlock my phone!" The truth is that Cingular doesn't ALWAYS unlock the phones now, you have to jump through ALL the hoops first. On this you back me up.

I suspect that we will eventually see one consistent policy, but as long as there are MILLIONS of legacy AWS customers sniffing for freebies it won't happen soon. As far as AT&T devices go, what part of "no" do I have to explain? The policy for AWS customers is part of the T&Cs customers agree to in order to ...
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BlueGuy

Feb 3, 2005, 11:53 AM
See what i tell customers is that it wasn't a merger, it was what it was- a buyout, despite the spin cingular put on it to use the name -ATT.

I tell the company policy is for Cingular customers, the only way that they will be under cingular policy is when they are on their plans and service, and not till then.I tell them to think of it like this, when they bought out ATT Wireless, they were handed the keys to the business, so for now they own both companies, so they are seperate, thats why they have joint mobile to mobile, but thats it, nothing else is the same.

I tell the the rules policies, all the companies rules and regs. still are ones they had and used before the buyout, so it doesn't apply tro unlock policy, ATTWs will never unl...
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not_in_halifax

Feb 2, 2005, 6:59 PM
Are you aware that RIM provides absolutely no warranty support for devices still within the one year warranty? These devices MUST be warranty supported through the service provider. If the customer gets an unlocked phone, the carrier may not be able to support the device... so the customer is up the proverbial creek without a paddle. That's tough to pay out several hundred dollars for a device that you can't get warranty support on.
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