Hearing Test For Customers?
So, this guy was offered a "free" phone last year (prior to the merger!) and is now surprised and upset that we're not offering him the V3 for free. He even tried the time-honored trick of SCREAMING at me over and over. Sadly for him, my headset has this ultra-modern device we call the "volume control". Somehow "a" turns into "all" in the dark recess of a customer's mind. This isn't new, and it will never go away.
"I'm sorry sir, but that 1/2 off coupon for Slurm expired over a hundred years ago."
"But nobody told me that, so you're going to give me my discount or I want to talk to your brain-slug supervisor!"
"I'm sorry sir, but that 1/2 off coupon for Slurm expired over a hundred years ago."
"But nobody told me that, so you're going to give me my discount or I want to talk to your brain-slug supervisor!"
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There are many things we are allowed to do in life that should require certain tests. Like having a child, now do you really believe half the parents out there should be allowed to breed? Especially people my own age, not ready for kids but have them anyway...unfortunately they will never allow those laws to pass ::: sigh ::: ☹️
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Yeah but thats too complicated to enforce and course theres your right to choose and humane laws blah blah blah
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LemuelLeblanc said:
Yeah but thats too complicated to enforce and course theres your right to choose and humane laws blah blah blah
Here's what you do, when you are discussing things and think the customer is not listening, mention $175.00 ETF per line, that generally snaps them back into reality.
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Mr.PIR said:LemuelLeblanc said:
Yeah but thats too complicated to enforce and course theres your right to choose and humane laws blah blah blah
Here's what you do, when you are discussing things and think the customer is not listening, mention $175.00 ETF per line, that generally snaps them back into reality.
Doesnt make a diff if they dont want to hear it. When someone has their mind set on something they hear only what they want to. Unfortunately. ☹️
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Shayby said:Mr.PIR said:LemuelLeblanc said:
Yeah but thats too complicated to enforce and course theres your right to choose and humane laws blah blah blah
Here's what you do, when you are discussing things and think the customer is not listening, mention $175.00 ETF per line, that generally snaps them back into reality.
Doesnt make a diff if they dont want to hear it. When someone has their mind set on something they hear only what they want to. Unfortunately. ☹️
Usually but i've found that i've said it and they tune in, i've said $175 penalty, and say what? , said just checkin to see if your listening!, they laugh, but i got their att...
(continues)
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Speaking of hearing. The thing that pisses me off the most is when i say "hi" to someone and they dont respond. Sometimes depending on my mood i give them a taste of there own medicine. Like "Oh im sorry are you talking to me?"
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need I say more ? Fellow reps do you hear me. How bout more money towards education and less funds for Bush's war
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more money in education won't do jack squat if we don't finally get some decent teachers. with rare exception, the teachers we have in most of our schools are abysmal, and the teachers unions won't let us fire them.
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